Synching issues

i recently tried to synch one of my tablets [i have 2] with my desktop. I get an error message that my desktop software cannot connect with the connected device. despite trying to 'retry' [without any luck],  I decided to update/repair the os to correct the problem. when trying this approach, I still cannot complete the activity even when I accepted and didn't accept a non-critical update option [2.1 bundle 1917]. suggestions? my other tablet has no issues.

Hi and Welcome to the Forums!
No worries about the nauseum! We love questions that we can help with!!
To help you with what you have -- what you have is BIS service...BlackBerry Internet Service, a service, hosted by your carrier, that provides a conduit between internet facing email systems and your BB. These internet facing systems can be GMail, Yahoo, POP, IMAP -- as well as corporate OWA (Outlook Web Access). It sounds to me that this is your config -- you have GMail plus your corporate OWA emails coming to your BB via BIS.
BES is Blackberry Enterprise Solution (or server, service, etc.). Basically a server, hosted inside of your firm, that acts as the bridge between the corporate messaging system (e.g., Exchange, Notes, etc.) and the corporate BBs. From what you describe, you do not have BES.
BIS provides only email delivery...nothing else OTA (over the air). BES provides OTA calendar, contacts, and other things. But, since you don't have BES, you are limited to email only, and must use USB tethered sync in order to synchronize your calendar and contacts:
KB17022 How to configure synchronization settings for BlackBerry Desktop Manager
Hope that helps! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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