Synchronisation error message 1572 on Bold 9900

Hello,
I am not able to syncronise my calendar or contacts as I keep getting an 1572 error message. I have reintstalled BlackBerry software but still getting the same error message.
Grateful for advice on how to remedy this issue.
Thanks

Hi and Welcome to the Community!
I can find only a KB related to BES based on merely "1572"...typically, the exact and complete error message is much more helpful to understanding the situation. But, you can search the public KBs for yourself to see if you have better luck than I:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Otherwise, I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Outlook synchronising error message

What version of Windows is being used? XP
What Service Pack is installed? SP2
What version of PC Suite is installed? 6.6.16
What is the connection method, cable, bluetooth or IR? cable
A few questions about PC Suite
Does PC Suite cope with a corporate setup, i.e., Microsft Outlook with all the data residing in Exchange, or only if all the data is local to the PC

This would seem to be a problem with the Outlook Profile being used for synchronisation. You could try creating a new Profile as follows:
1. In Control Panel, double click the Mail icon.
2. Click Show Profiles, then click Add.
3. Type in a name for the new profile, then click OK.
4. Choose the option to "View or change existing e-mail accounts." then click next.
5. In the E-mail Accounts window click the button called "New Outlook Data File..."
6. Choose the option called "Office Outlook Personal Folder File (.pst)" then click OK.
7. This will open a window to create a new .pst file or select an existing .pst file. Browse for and select your .pst on the Network drive.
8. Now click Finish to exit the Mail Setup dialog. To create a profile with no e- mail accounts click OK. E-mail can be added when the profile is first run in Outlook.
9. When you open Outlook choose the new profile, then configure the type of e-mail using the e-mail wizard.
You can now try and setup a new synchronisation using this new profile. If the problem is still happening you could also try installing PC Suite 6.7.22, and try configuring new settings for the new profile.

BB Bold 9900 APP ERROR 200.....HELP!!!

I have a BB Bold 9900 and has the white screen with App Error 200 Reset screen, I have tried taking the battery out and plugging it into computer to reset it but comes up with the update screen and then says repair and then says No BB device updates available...what do I do now as just have an exspensive brick????? thanks

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB30100 "JVM 200" appears on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
You also might want to do an OS reload. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Bold 9900 synch error

I look after the IT for several small busineses. One of my clients is getting the error 'CRTranDB::AddNew : Duplicate record Id - E3615967' when synching his blackberry bold 9900 to his win7pro bb manager 7. I have limited access to his workstation and phone so I don't want to experiment. Someone else must be having this issue and surely RIM have a fix.

Hi and Welcome to the Community!
I don't find any KBs that are exactly on point to the error message you are seeing, but perhaps your search will be more useful:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
You might try searching on different sub-sets of the entire error message, and considering other KBs that are for something close, but not quite exact.
Otherwise, I might suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BOLD 9900 sync error (II)

Hi, for a second time in less than a month I've got a sync trouble between my new bold 9900 and the BBerry Desktop Software for PC. This time the popup window shows the following alert:
CRTranDB::AddNew : Duplicate record Id - E3F0DCEE
¿?...I've got no idea how to proceed...
Thanks in advance
Roberto

Hi allen2998,
Welcome to the BlackBerry Support Community.
This KB article provides some information on the error message you are receiving when synchronizing. "Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software" http://bbry.lv/QootNr
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Error message trying to synchronise audio and midi sample rate 42463

I have a Rode Podcaster mic that is terrific. It has been working fine in GB. suddenly I am getting this when I try to record my podcast:
'Error message trying to synchronise audio and midi sample rate 42463 recognised. Check conflict between Garageband and external device'
Has anyone experienced this before? How do I resolve it? I'm still using my Version 6.0.5.
Apple, is this a way of forcing me to upgrade to V10?

Just click the icon on each track that stops it acting as a live input. It looks like a sound wave. Only have them clicked orange when using the track to record! I don't know if that will solve your problem!

I keep getting an error message: "Error during synchronisation"

I am using an Intel Mac Mini (Apple) with Leopard OS. I have uninstalled Xmarks and installed Firefox Sync, but
I keep getting the same error message: "Error during synchronisation" !
Please help.
Thank you,
Regards,
Ch. (in Greater Bordeaux, France)

Hi,
Download and run HP Print and Scan utility from link below.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Error message trying to sync Bold 9700 with Desktop software 6.0

Hi all,
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.
Anybody out there had the same problem. The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
Thanks,
David.

software version 5.01 uninstalled, synched OK, job sorted!

Since one week my iphone, after synchronisation, gives me error message 13 objects could not get synchronized, look in itunes for more information. however, I dont find any info there

since one week my iphone, after synchronisation, gives me error message "13 objects could not get synchronized, look in itunes for more information." however, I dont find any info there, neither on the mac I synch with nor on the iphone

Launch Disk Utility in /Utilities. Then, click on the volumes under the top-level disk. The one that has this listed on the bottom is the boot volume.

Bold 9900 Uncaught exception: java.lang.Error

MY BOLD 9900 IS RUNNING ON OS V 7.1 AND I WHEN EVER I START UP MY BB IT GETS A POP UP SAYING: "Uncaught exception: java.lang.Error".
NOW I HAVE RELOADED THE OS AND DONE MANY THINGS TO CURE IT I RESEARCHED EVERYTHING TO FIX THIS ERROR BUT NOTHING SEEMS TO WORK ANY IDEAS ???

Hi psn93
Welcome to BlackBerry Support Forums
If you already tried reload without success, then you may need to use some third party software like BBSAK to compltely wipe your device and then load a fresh OS pack on your device.In addition please remember after installing the OS don't restore anything from the backup files,do a selective restore i;e , restore only your Contacts and calander entries. Try this again :
1.Locate your Carrier and Download the OS you desire from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then if it allow perform your backup of your device.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) Skip step- 3 if using your Carrier OS pack .
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
4. Use BBSAK from http://bbsak.org/ and wipe the device then after you get the error 507 ( no OS ) then proceed to next step.
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
Update will continue just follow the onscreen instructions,when it completes see if problem resolves.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

How do i transfer text messages from sim card to Bold 9900 phone?

hello forum,
i have transferred texts from a phone (LG A380 i am no longer using) to my sim card. now i would like to transfer those same text messages from my sim card to my bold 9900. i have found out how to save texts from bold to sim but not vice-versa. thanks in advance, sreg.

If Desktop Software will back them up, then you can simply restore them back to the device. It's likely DS wont' see them, though.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Error Messages while Updating 9900 to OS 7.1

I am in the middle of udating my 9900 to the OS 7.1 and my phone is giving me many error messages during the reboot stage. Im doing the update through my PC. Please help me resolve this!!
Messages Im recieving are:
Uncaught exception: java.lang.NullpointerException
Uncaught exception: java.lang.Error

Hi and Welcome to the Community!
I suspect you are using the automatic update method, which for some reason may not be working correctly. Therefore, I recommend you instead bypass the automatic method and take full control.
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error message while synchronising

Hi everyone, every time I connect my phone to my PC, I get the following error message:
RESOURCE ERROR
Unable to load resource:
C:\PROGRAM FILES\NOKIA\NOKIA PC PHONE\Lang\PcSync2_dut.nlr
What version of Windows is being used?
> Vista
What Service Pack is installed?
> SP1
What version of PC Suite is installed?
> 7.0.8.2, language: dutch
What is the connection method, cable, bluetooth or IR?
> Cable
What phone do you have?
> Nokia E51, SN: 0552191
I had an older version of PcSuite, so I wanted to update the whole thing to have the new Nokia Communication Centre. When I deïnstalled I also used the Nokia PC suite cleaner 7.0.1. Then I restarted the PC and downloaded the new PcSuite and installed it.
Hope someone can help me...
Thanks in advance
Solved!
Go to Solution.

Thx for the reply.
I noticed that I don't have the folder "NOKIA PC PHONE" but that the lang files are in the folder "Nokia PC Suite 7"
So, I think that there is a bug in the nokia pc suite. Since pc suite is referring the file from the location:
C:\PROGRAM FILES\NOKIA\NOKIA PC PHONE\Lang\PcSync2_dut.nlr
while it should be:
C:\Program Files\Nokia\Nokia PC Suite 7\Lang\PcSync2_dut.nlr
So what did I do?
I created in the "C:\PROGRAM FILES\NOKIA" folder, next to the "Nokia PC Suite 7" folder, a new folder named "NOKIA PC PHONE". In that folder I created another folder "Lang" and there I copied the file "PCSync2_dut.NLR".
Problem solved!

Error message 1156 when trying to synchronise

has anybody else had the same error message 1156 when trying to sync?

http://discussions.apple.com/thread/3916113?start=0&tstart=0

An error has occurred during an attempt to access a device database record (Bold 9900)

I've got this error messages and both my desktop and device software are updated. Does anyone know how to fix this? Tks!

Hi and Welcome to the Community!
From that information, there are a number of possibilities...rather than list them here, I recommend you search on the error message in the public KB database:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Synchronisation error message 1572 on Bold 9900

Similar Messages

Maybe you are looking for