Synchronisation issue with Lotus Notes 8 (Windows closes - no synchronisation)

Hi Everybody,
I am experiencing an issue with the replication of a Blackberry Storm (9500) with Lotus Notes 8.0.2. The Desktop Software I am running is version 4.7.0.25 on Windows XP Professional with Servicepack 3.
After configuring the synchronisation of calendar and address book, when starting the synchronisation manually, the pop-up windows, where one would expect to see the synchronisation's progress bar just closes after a splitsecond.
Although I have set the log setting within the synchronisation propertiesto the highest possible value, no log is written at all.
The Windows event logs do not show one single entry for this issue.
When trying automatic synchronisation after connecting the blackberry devicethrough usb with the laptop, the device is recognized, but still there is no synchronisation.
Has anybody experienced a similar problem before ?
Any hint is highly appreciated.
Thank you very much in advance.
Regards
Tobias
Solved!
Go to Solution.

Hi,
I've got no Lotus Notes Client newer than version 8.0.2.
However I did a complete uninstall of the Notes Client and the Blackberry desktop software including deleting all the files from the user's profile, cleaning up the registry,...
After reinstalling the the notes client and the Blackberry desktop software the synchronisation works when only trying to synchronize the address book. When I add the calendar to the synchronisation configuration, the synchronisation runs until the Notes client is to be contacted and the calendar entries to be processed. At this point the desktop software crashes.
In the windows application log the error message "desktopmgr.exe, version 4.7.0.25, failed modul lnsections.dll, version 7.1.1.119, error address 0x001a31fd.
The file RIM.log provides the following information:
On 12.01.2009 14:17
Synchronize Handheld calendar with Lotus Notes calendar
First System:             Handheld
Second System:            Lotus Notes
Second System File Name: Kalender
Conflict Resolution:      Notify
Appointment Range:        From 12.01.2009 To 31.12.2400
Input From First System
<following are the calendar entries of the handheld>
Not entries from the "second system" are written in the log-file.
Could anybody please give me a hint in the right direction ?
Best regards
Tobias

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