Synchronisation problem with multiple mailboxes

We have a user who has Microsoft Outlook set up to show multiple mailboxes. It seems that if he moves something from his inbox to another folder within his own mailbox, then this move is synchronised down to the BB fine, but if he moves it from within his own mailbox to another mailbox, then the move isn't noticed, and the item sits in the inbox on his BB indefinitely.
Two questions:
1) Any idea how to fix this?
2) Is there any way to force a full resync of the mailbox to get it back in step?
Solved!
Go to Solution.

Hi and Welcome to the Forums!
You did not say, but I guess that you are on BES rather than BIS/OWA. As such, you should investigate activating Hard Deletes:
KB04853How to enable hard deletes on the BlackBerry Enterprise Server
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Technicals:
My iMac is connected by Ethernet cable to my Apple TimeCapsule. The TimeCapsule is connected by Ethernet cable to my Orcon Genius Modem.
Obviously, my internet connection is A-OK, as I am able to use Firefox to make this posting!
Mountain Lion 10.8.4
iMac 27 inch, mid 2010, Intel Core i5 16 Gb

I've returned to my sleeping iMac after a few days away. Tis time, ALL MAIL accoiunts are offline. I will follow you next set of instructions. In the meantime, here is the DETAIL from MAIL CONNECTION DOCTOR:
LevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
19.10827 STATUS [Gmail]/Trash (UIDNEXT UNSEEN HIGHESTMODSEQ)
WROTE Sep 30 08:35:11.179 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
20.10827 STATUS INBOX (UIDNEXT UNSEEN HIGHESTMODSEQ)
WROTE Sep 30 08:35:11.202 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
21.10827 STATUS "Sent Messages" (UIDNEXT UNSEEN HIGHESTMODSEQ)
WROTE Sep 30 08:35:11.226 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
22.10827 STATUS "Deleted Messages" (UIDNEXT UNSEEN HIGHESTMODSEQ)
READ Sep 30 08:35:11.254 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
* STATUS "[Gmail]/All Mail" (HIGHESTMODSEQ 561701 UIDNEXT 1666 UNSEEN 105)
13.10827 OK Success
READ Sep 30 08:35:11.494 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
* STATUS "[Gmail]/Drafts" (HIGHESTMODSEQ 561701 UIDNEXT 1 UNSEEN 0)
14.10827 OK Success
READ Sep 30 08:35:11.514 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc31616b9d0
* STATUS "[Gmail]/Important" (HIGHESTMODSEQ 561701 UIDNEXT 731 UNSEEN 8)
15.10827 OK Success
* STATUS "[Gmail]/Sent Mail" (HIGHESTMODSEQ 561701 UIDNEXT 532 UNSEEN 2)
16.10827 OK Success
* STATUS "[Gmail]/Spam" (HIGHESTMODSEQ 561701 UIDNEXT 16 UNSEEN 2)
17.10827 OK Success
* STATUS "[Gmail]/Starred" (HIGHESTMODSEQ 561701 UIDNEXT 19 UNSEEN 0)
18.10827 OK Success
* STATUS "[Gmail]/Trash" (HIGHESTMODSEQ 561701 UIDNEXT 546 UNSEEN 0)
19.10827 OK Success
* STATUS "INBOX" (HIGHESTMODSEQ 561701 UIDNEXT 603 UNSEEN 64)
20.10827 OK Success
* STATUS "Sent Messages" (HIGHESTMODSEQ 561701 UIDNEXT 138 UNSEEN 0)
21.10827 OK Success
* STATUS "Deleted Messages" (HIGHESTMODSEQ 561701 UIDNEXT 89 UNSEEN 0)
22.10827 OK Success
WROTE Sep 30 08:35:11.537 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc3186cf640
23.10827 IDLE
READ Sep 30 08:35:11.927 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fc3182ee310 -- thread:0x7fc3186cf640
+ idling
READ Sep 30 08:35:15.472 [kCFStreamSocketSecurityLevelNone] -- host:smtp.mail.me.com -- port:587 -- socket:0x7fc31855c470 -- thread:0x7fc31858ada0
220 st11p00mm-asmtp002.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013))
WROTE Sep 30 08:35:24.784 [kCFStreamSocketSecurityLevelNone] -- host:mail.orcon.net.nz -- port:25 -- socket:0x7fc3161a1b00 -- thread:0x7fc315d05050
EHLO [10.1.1.4]
WROTE Sep 30 08:35:24.822 [kCFStreamSocketSecurityLevelNone] -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x7fc316e72a70 -- thread:0x7fc31850bec0
EHLO [10.1.1.4]
WROTE Sep 30 08:35:34.080 [kCFStreamSocketSecurityLevelNone] -- host:smtp.mail.me.com -- port:587 -- socket:0x7fc31855c470 -- thread:0x7fc31858ada0
EHLO [10.1.1.4]
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc316fc30e0
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc31a6fa8a0
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc316197890
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc316e813d0
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0350
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc3185c0410
INITIATING CONNECTION Sep 30 08:35:47.175 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc315ded870
INITIATING CONNECTION Sep 30 08:35:47.193 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316e729b0
INITIATING CONNECTION Sep 30 08:35:47.198 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3167d2380
INITIATING CONNECTION Sep 30 08:35:47.377 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3167d2380
INITIATING CONNECTION Sep 30 08:36:40.352 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:36:40.352 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc312c8dbc0
INITIATING CONNECTION Sep 30 08:36:40.353 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc31617f290
INITIATING CONNECTION Sep 30 08:36:40.353 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc316e729b0
INITIATING CONNECTION Sep 30 08:36:40.353 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc31615a390
INITIATING CONNECTION Sep 30 08:36:40.353 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316e3bbc0
INITIATING CONNECTION Sep 30 08:36:40.353 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc316e0cfa0
INITIATING CONNECTION Sep 30 08:36:40.368 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31829f120
INITIATING CONNECTION Sep 30 08:36:40.403 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc312c8dbc0
INITIATING CONNECTION Sep 30 08:36:40.412 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:36:40.565 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc312c8dbc0
INITIATING CONNECTION Sep 30 08:36:40.595 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:36:40.633 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:36:40.687 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:36:40.708 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:36:40.729 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc318203720
INITIATING CONNECTION Sep 30 08:37:33.322 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc3183339e0
INITIATING CONNECTION Sep 30 08:37:33.322 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3186f07e0
INITIATING CONNECTION Sep 30 08:37:33.322 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc315a9b630
INITIATING CONNECTION Sep 30 08:37:33.322 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc3163e7dd0
INITIATING CONNECTION Sep 30 08:37:33.322 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3172f6e70
INITIATING CONNECTION Sep 30 08:37:33.322 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc31616b9d0
INITIATING CONNECTION Sep 30 08:37:33.323 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:37:33.336 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316e03950
INITIATING CONNECTION Sep 30 08:37:33.462 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:37:33.463 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3163e7dd0
INITIATING CONNECTION Sep 30 08:37:33.509 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:37:33.528 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3163e7dd0
INITIATING CONNECTION Sep 30 08:37:33.557 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:37:33.598 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:37:33.624 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:37:33.646 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315d14150
INITIATING CONNECTION Sep 30 08:38:26.315 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc31686fa30
INITIATING CONNECTION Sep 30 08:38:26.316 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316fcc7d0
INITIATING CONNECTION Sep 30 08:38:26.316 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3170d8a90
INITIATING CONNECTION Sep 30 08:38:26.317 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc318521490
INITIATING CONNECTION Sep 30 08:38:26.317 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc316e81b30
INITIATING CONNECTION Sep 30 08:38:26.317 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc316fdf410
INITIATING CONNECTION Sep 30 08:38:26.318 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc315d3a890
INITIATING CONNECTION Sep 30 08:38:26.320 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316774270
INITIATING CONNECTION Sep 30 08:38:26.350 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316728a90
INITIATING CONNECTION Sep 30 08:38:26.350 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316fdaa30
INITIATING CONNECTION Sep 30 08:38:26.495 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316774270
INITIATING CONNECTION Sep 30 08:38:26.538 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316fdaa30
INITIATING CONNECTION Sep 30 08:38:26.591 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316fdaa30
INITIATING CONNECTION Sep 30 08:38:26.619 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316fdaa30
INITIATING CONNECTION Sep 30 08:38:26.642 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316fdaa30
INITIATING CONNECTION Sep 30 08:38:26.666 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316fdaa30
INITIATING CONNECTION Sep 30 08:39:19.257 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc31662a980
INITIATING CONNECTION Sep 30 08:39:19.258 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc3182e6150
INITIATING CONNECTION Sep 30 08:39:19.258 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc31605c330
INITIATING CONNECTION Sep 30 08:39:19.258 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc3184b79c0
INITIATING CONNECTION Sep 30 08:39:19.258 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc31658f5b0
INITIATING CONNECTION Sep 30 08:39:19.259 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc316e03950
INITIATING CONNECTION Sep 30 08:39:19.259 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3160d8c80
INITIATING CONNECTION Sep 30 08:39:19.265 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc31662b000
INITIATING CONNECTION Sep 30 08:39:19.287 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316073530
INITIATING CONNECTION Sep 30 08:39:19.287 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316c23cd0
INITIATING CONNECTION Sep 30 08:39:19.420 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc31662b000
INITIATING CONNECTION Sep 30 08:39:19.457 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316c23cd0
INITIATING CONNECTION Sep 30 08:39:19.505 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316c23cd0
INITIATING CONNECTION Sep 30 08:39:19.531 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316c23cd0
INITIATING CONNECTION Sep 30 08:39:19.552 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316c23cd0
INITIATING CONNECTION Sep 30 08:39:19.573 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316c23cd0
INITIATING CONNECTION Sep 30 08:40:11.346 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3161c6e50
INITIATING CONNECTION Sep 30 08:40:11.347 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc316becee0
INITIATING CONNECTION Sep 30 08:40:11.348 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc31679c620
INITIATING CONNECTION Sep 30 08:40:11.349 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc3144ad030
INITIATING CONNECTION Sep 30 08:40:11.349 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:40:11.349 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc3158e5b50
INITIATING CONNECTION Sep 30 08:40:11.349 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc316728a90
INITIATING CONNECTION Sep 30 08:40:11.363 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315c576d0
INITIATING CONNECTION Sep 30 08:40:11.518 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:40:11.518 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3168cf630
INITIATING CONNECTION Sep 30 08:40:11.548 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:40:11.568 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3168cf630
INITIATING CONNECTION Sep 30 08:40:11.597 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:40:11.638 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:40:11.660 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:40:11.683 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b8d0250
INITIATING CONNECTION Sep 30 08:41:06.173 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc318297540
INITIATING CONNECTION Sep 30 08:41:06.175 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:06.175 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc314144080
INITIATING CONNECTION Sep 30 08:41:06.175 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc315d435e0
INITIATING CONNECTION Sep 30 08:41:06.175 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc3167306a0
INITIATING CONNECTION Sep 30 08:41:06.175 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc31680f3e0
INITIATING CONNECTION Sep 30 08:41:06.175 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc3170d8a90
INITIATING CONNECTION Sep 30 08:41:06.197 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31671e630
INITIATING CONNECTION Sep 30 08:41:06.223 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:06.223 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc318569a40
INITIATING CONNECTION Sep 30 08:41:06.376 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:06.396 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc318569a40
INITIATING CONNECTION Sep 30 08:41:06.431 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:06.475 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:06.503 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:06.527 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31b9c7b90
INITIATING CONNECTION Sep 30 08:41:59.159 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:41:59.160 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316e16c90
INITIATING CONNECTION Sep 30 08:41:59.160 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3161e71f0
INITIATING CONNECTION Sep 30 08:41:59.161 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc315f45120
INITIATING CONNECTION Sep 30 08:41:59.161 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc3170d94c0
INITIATING CONNECTION Sep 30 08:41:59.161 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc3174bc990
INITIATING CONNECTION Sep 30 08:41:59.161 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc31820b7d0
INITIATING CONNECTION Sep 30 08:41:59.174 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3162884e0
INITIATING CONNECTION Sep 30 08:41:59.189 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316c2b240
INITIATING CONNECTION Sep 30 08:41:59.189 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:41:59.344 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316c2b240
INITIATING CONNECTION Sep 30 08:41:59.363 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:41:59.409 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:41:59.430 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:41:59.450 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:41:59.471 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3160bc120
INITIATING CONNECTION Sep 30 08:42:51.209 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc31a613830
INITIATING CONNECTION Sep 30 08:42:51.210 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3168ae8d0
INITIATING CONNECTION Sep 30 08:42:51.210 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc3161d6110
INITIATING CONNECTION Sep 30 08:42:51.211 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc315de6190
INITIATING CONNECTION Sep 30 08:42:51.211 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc316482400
INITIATING CONNECTION Sep 30 08:42:51.211 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 08:42:51.211 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc31829f120
INITIATING CONNECTION Sep 30 08:42:51.224 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3159e76e0
INITIATING CONNECTION Sep 30 08:42:51.372 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316c2b240
INITIATING CONNECTION Sep 30 08:42:51.372 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 08:42:51.402 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316c2b240
INITIATING CONNECTION Sep 30 08:42:51.421 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 08:42:51.466 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 08:42:51.492 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 08:42:51.514 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 08:42:51.536 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3167069e0
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:smtp.mail.me.com -- port:587 -- socket:0x0 -- thread:0x7fc315d40d90
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc315ad1930
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:mail.orcon.net.nz -- port:25 -- socket:0x0 -- thread:0x7fc316c27e30
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc315adf230
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:smtp.vodafone.co.nz -- port:25 -- socket:0x0 -- thread:0x7fc315d49010
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3159a1ea0
INITIATING CONNECTION Sep 30 09:43:23.246 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fc318691eb0
INITIATING CONNECTION Sep 30 09:43:23.250 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc315f45120
INITIATING CONNECTION Sep 30 09:43:23.311 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316e1b2d0
INITIATING CONNECTION Sep 30 09:43:23.311 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31869d090
INITIATING CONNECTION Sep 30 09:43:23.427 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc315f45120
INITIATING CONNECTION Sep 30 09:43:23.471 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31869d090
INITIATING CONNECTION Sep 30 09:43:23.524 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31869d090
INITIATING CONNECTION Sep 30 09:43:23.547 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31869d090
INITIATING CONNECTION Sep 30 09:43:23.574 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31869d090
INITIATING CONNECTION Sep 30 09:43:23.598 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31869d090
INITIATING CONNECTION Sep 30 10:06:17.592 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3159227c0
INITIATING CONNECTION Sep 30 10:06:17.596 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3174e7bd0
INITIATING CONNECTION Sep 30 10:06:17.598 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc315e08640
INITIATING CONNECTION Sep 30 10:06:18.674 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316a42ed0
INITIATING CONNECTION Sep 30 10:06:19.483 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc318462600
INITIATING CONNECTION Sep 30 10:06:19.539 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3162d4270
INITIATING CONNECTION Sep 30 10:06:19.564 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3159227c0
INITIATING CONNECTION Sep 30 10:06:19.582 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316a42ed0
INITIATING CONNECTION Sep 30 10:06:19.653 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316a42ed0
INITIATING CONNECTION Sep 30 10:06:19.674 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316a42ed0
INITIATING CONNECTION Sep 30 10:06:19.725 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316a42ed0
INITIATING CONNECTION Sep 30 10:06:19.747 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc316a42ed0
INITIATING CONNECTION Sep 30 10:07:19.496 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316491d10
INITIATING CONNECTION Sep 30 10:07:19.523 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc3144bad30
INITIATING CONNECTION Sep 30 10:07:19.531 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31613c6b0
INITIATING CONNECTION Sep 30 10:07:19.534 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3172b7640
INITIATING CONNECTION Sep 30 10:07:19.550 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc315cbb960
INITIATING CONNECTION Sep 30 10:07:19.626 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc315842910
INITIATING CONNECTION Sep 30 10:07:19.665 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc316491d10
INITIATING CONNECTION Sep 30 10:07:19.715 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31613c6b0
INITIATING CONNECTION Sep 30 10:07:19.805 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31613c6b0
INITIATING CONNECTION Sep 30 10:07:19.854 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31613c6b0
INITIATING CONNECTION Sep 30 10:07:19.892 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31613c6b0
INITIATING CONNECTION Sep 30 10:07:19.915 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31613c6b0
INITIATING CONNECTION Sep 30 10:08:19.527 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3162aa260
INITIATING CONNECTION Sep 30 10:08:19.553 -- host:mail.orcon.net.nz -- port:995 -- socket:0x0 -- thread:0x7fc3162e8510
INITIATING CONNECTION Sep 30 10:08:19.555 -- host:pop.vodafone.co.nz -- port:110 -- socket:0x0 -- thread:0x7fc315ac9950
INITIATING CONNECTION Sep 30 10:08:19.564 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31643e6f0
INITIATING CONNECTION Sep 30 10:08:19.582 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3146b1020
INITIATING CONNECTION Sep 30 10:08:19.685 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc3163d82c0
INITIATING CONNECTION Sep 30 10:08:19.705 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fc3162aa260
INITIATING CONNECTION Sep 30 10:08:19.756 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31643e6f0
INITIATING CONNECTION Sep 30 10:08:19.800 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31643e6f0
INITIATING CONNECTION Sep 30 10:08:19.852 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31643e6f0
INITIATING CONNECTION Sep 30 10:08:19.876 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31643e6f0
INITIATING CONNECTION Sep 30 10:08:19.898 -- host:p03-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fc31643e6f0

CFEXCHANGECALENDAR with multiple mailboxes

I'm trying to pull the calendar from multiple mailboxes. I'm looping over a list of the mailboxes in question, and just using CFEXCHANGECALENDAR on the specfic mailbox.
The first CFEXCHANGECALENDAR works fine, but any subsequent CFEXCHANGECALENDARs on the page fail with "Could not login to the Exchange server. Verify the server name, username, and password. Ensure that proper client certificates are installed." I've verified each of the mailboxes separately, and even changed the order of the list I'm looping over so different mailboxes are in the first slot. Always the first CFEXCHANGECALENDAR is the only one that works. I assume it has something to do with the initial connection not being fully closed before trying to connect to the next mailbox, but unsure how to solve the problem.
How can I use CFEXCHANGECALENDAR to grab the calendar from multiple mailboxes on a single page load?
Thanks!

Hi and Welcome to the Forums!
You did not say, but I guess that you are on BES rather than BIS/OWA. As such, you should investigate activating Hard Deletes:
KB04853How to enable hard deletes on the BlackBerry Enterprise Server
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT6065 I installed this update. I have never had problems with "multiple prompts to unlock "Local items" keychain" until after I installed this update. Now, I can't get it to STOP prompting me.

So how do I fix this? How do I get this to go away? It's prompting me for a password that I haven't ever set up!

I have the same problem with three pop-up prompts:
(1) com.apple.iCloudHelper wants to use the "login" keychain. Please enter the keychain password.
(2) CalendarAgent wants to use the "login" keychain. Please enter the keychain password.
(3) AddressBookSourceSync wants to use the "login" keychain. Please enter the keychain password.
I can enter my login password and the prompt goes away for a little while, but eventually returns. Or I can click on "Cancel" many multiple times and it goes away for a little while, but returns again.
I want a solution too and hope this additional information will help.

Candlestick chart problem with multiple series

Hello,
I added one mx:CandlestickSeries object and couple additional
mx:LineSeries objects to the chart. All series are represented but
still I have one problem. More series I add - less candles are
becoming of CandlestickSeries data. It seems that there should be
any scaling option for all series in the chart or something like
this, but I cannot find it. I'm still new in Flex Can anyone halp
me with this?
Thanx in advance
marukas

I've added screenshots to get better view of the problem.
Here is chart with addtional series:
Chart
with multiple series
And here nothing is changed except that additional line
series were removed:
Chart
with only one CandlestickSeries
Is it possible to get the same candles as in 2nd view with
addiotnal series added?

Problem with multiple client numbers from a view

Hi Gurus,
I have a problem with a view
Creates a view with a UNION ALL stmt
=====================================
Create view vw_benifits
as
SELECT
     Client_num, -- can have multiple values like 200,201,250
     PERNR,
     OBJPS,
     ENDDA,
     BEGDA,
     AEDTM,
     UNAME,
     COB_MNTH_AMT
FROM
     STG_SAP_PA9211_TB
UNION ALL
SELECT
     null, -- no client number for legacy data
     PERNR,
     OBJPS,
     ENDDA,
     BEGDA,
     AEDTM,
     UNAME,
COB_MNTH_AMT
from
     LEG_STG_SAP_PA9211_TB;
==============================
The second table contains legacy data (LEG_STG_SAP_PA9211_TB). The first table now contains multiple client data (ie the client_num can be 201,202,250 like that.
Now if the users qery the view they will only get that clients data.
eg selet * from vw_benifits where client_num=250 results only client 250 data. But I want to add the legacy data also with that.
I don't want to propose
selet * from vw_benifits where client_num in (250,NULL) since the users will be confused.
Is there any other way to do this . my requirement is like
If they query
select * from vw_benifits where client_num=250, the data should include all the records satisfying client=250 + the records from the legacy data. The view need to be created like that.
Appreciate your help
Deepak

Hi Thanks for the suggestion.
But I am not sure this may work for me. Here my users may not be able to use that since they don't know Oracle.
I want to hide that details from them
They may just issue a statement like this
select * from vw_benifits where client_num =250
Or
select * from vw_benifits where client_num =400 . But both times I need to show them the data from the legacy table.
Deepak

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