Synchroniz​ing contacts

I tried to synchronized contacts via Desctop Software from BB Torch 9800 to the new BB Torch 9810 and by contacts it appeared this message: "Crads Databaze error (5221): There is an error converting Unicode string or to from code page string." Could you help me what to do to be able to synchronize my all previous contacts?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB33098 BlackBerry Desktop Software displays "CRADSDatabase ERROR (5211): There is an error converting Unicode string to or from code page string." when synchronizing with Windows 7 Contacts
Unfortunately, it contains nothing useful (unless you consider acknowledgement by BB of the problem to be useful, I suppose). There may also be multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Hello, i'm using Iphone 5, with ios 7  . I have one old macbook, working with mac osx 10.6.8 and itunes last version updated. Itunes do not synchronize new contacts from my Iphone to my adress book mac.  What can i do ?

    Hello, i'm using Iphone 5, with ios 7  . I have one old macbook, working with mac osx 10.6.8 and itunes last version updated. Itunes do not synchronize new contacts from my Iphone to my adress book mac.  What can i do ?

    Hello, i'm using Iphone 5, with ios 7  . I have one old macbook, working with mac osx 10.6.8 and itunes last version updated. Itunes do not synchronize new contacts from my Iphone to my adress book mac.  What can i do ?

  • Synchroniz​ing my calendar

    I have had this problem with both my Curve model, and my previous Pearl model but it's never been resolved.  I can synchronize my contacts in Outlook, but every time I try to synchronize my calendar I get the error message 0x80040fb.3.  I have spent ages going round in circles on the troubleshooting part of the website, and am sick of it.  There is no option to contact Blackberry to ask for support - I did contact my service provider first and they told me to go to the website as there are no other problems with the phone.
    Can anyone explain this error message in very, very simple language and tell me what I can do about it?

    Hi and Welcome to the Forums!
    Here is a KB that discusses that error. Hopefully it contains something useful for you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Synchronize Outlook Contact Pictures

    Hi there! I recently bought a Nokia 6233 and have managed to synchronize my Microsoft Outlook contacts to it via Nokia PC Suite 6.8. However I cannot manage to synchronize the contact pictures that I have added in outlook. Please help! Thanks loads! Dan Wood

    It should syncronise the contacts pictures, if you have Outlook 2003

  • How can i synchronize my contacts in my iPhone with the ones in my iPad?

    How can I synchronize my contacts in my iPad to the ones in my iPhone??

    I do that by using iCloud to house all my contacts.  Then simply use the same Apple ID on the iPad and iPhone, and turn on iCloud on both.

  • I cannot synchronize my contacts with my Blackberry with iCloud

    Since the move from Mobileme to Icloud I cannot synchronize my contacts with my Blackberry using desktop software from Rim. Has anyone an idea on how to do it ?

    With the move to iCloud your contacts live on the iCloud server - you will see them listed under 'iCloud' rather than 'On My Mac'.
    Blackberry cannot access the iCloud server: it can only sync with contacts held under 'On My Mac'. Therefore you have two options: leave things as they are and sync with iCloud but not Blackberry: or move your contacts back to 'On My Mac' and sync with Blackberry not iCloud.
    (Or I suppose you could maintain the contacts list on both, giving your duplicates on your Mac, and any changed or additions would have to be entered twice).
    To move your contacts, select them all, then from the File Menu choose Export>vCard. Set the default contacts list to 'On My Mac' in Preferences and import the vCard. You can then delete the iCloud contacts list (or just turn off iCloud syncing for contacts).
    A similar situation applies with calendars.

  • HT4759 After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine.  Does anyone know why this happens repeatedly?  Is there a limit to the # of PCs that synchronize with

    After I add a new PC to synchronize Outlook contacts and calendar with icloud, another PC/Outlook stops synchronizing that had been working fine.  Does anyone know why this happens repeatedly?  Is there a limit to the # of PCs that synchronize with iCloud

    Not possible.

  • How to customize the synchronization of CONTACT from CRM to Louts-notes

    hi，expert
    Could anybody teach me how to customize the synchronization of CONTACT from CRM to Louts-notes?I would like to know the
    difference from activity synchronization,and on what condition the sync. could realize.
    Besides,there also need to customize the TASK synchronization. I know task is kind of activity,but we use the standard activity
    as appoitment. So far as I know,the standard task in SAP isn't appoitment.So I doubt if the task customization in synchronization
    will be the same as activity did?

    You have to edit synchronization settings. You can do it from CRM side under Personalization or from groupware client side under Tools. You have several options:
    - synchronize just "own" contacts (contacts that are linked with you with relationship BUR011)
    - synchronize contacts of "own" accounts (contacts that are linked with accounts that are linked with you with relationship BUR011)
    - contact of specific country
    Task is similar as appointment but it uses different bol object - appointment uses but2000126 while task uses but2000125. Customization is similar. You mainly have to create transaction type for task and you have to define different default settings under spro>crm>crm middleware and related components>client-based groupware integratuion>settings for client-based synchronization. For task you must set values for: DEFAULT_TASK_PROC_TYPE, DEFAULT_TASK_TEXTTYPE, DEFAULT_TASK_OPEN, DEFAULT_TASK_INPROCESS, DEFAULT_TASK_COMPLETED, DEFAULT_TASK_CANCELLED.
    Regards.

  • Synchroniz​ing Torch 9800 contact list with my Playbook

    I am trying to avoid retyping all my contacts on my Torch 9800 into the Contact on my Playbook.  Is there a way to port them from my phone to the Playbook and then sychronize them so when one changes, it automatically changes the other?

    Hey pratiktnm,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Are you setup on a BlackBerry Enterprise Server?  With the Desktop service book appearing it seems you were on one.  If you are still on a BlackBerry Enterprise Server, I would suggest creating a full backup with BlackBerry Desktop Software: www.blackberry.com/btsc/KB33505
    Then proceed with a security wipe by going to Options>Security>Security Wipe and then contact your network service provider to generate a new Enterprise Activation password.  Then proceed with the enterprise activation by going to Options>Advanced Options>Enterprise Activation.
    Once the activation is completed, test out the wireless synchronization of the contacts.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Error synchroniz​ing calendar and contacts

    With the Desktop Software (version 6.0 package 2949) for my Macbook (OS 10.7.2) I want to synchronize my Blackberry 9700. My Blackberry is found by the softeware. After using the button synchronize I see " initialize synchronization engine" and soon an error occurs : " an error synchronize calender"; try again". I try again over and over but ... Can somebody help me out ?
    Henk
    Netherlands

    Hello hemiko and welcome to the BlackBerry Support Community Forums.
     KB24125 will address the error you are seeing with your sync.
    Based on that article it is advised you contact your mobile network carrier and ask this issue be transferred to Research In Motion to investigate further.
    Thanks!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Gmail contacts not synchroniz​ing

    I have just noticed that my Gmail contacts are not Synchronizing.
    I have checked the account and the Contacts is selected to Sync
    Having checked my blackberry 9800 and gmail account I have contacts in both that are not syncing, Email and calendar are working perfectly
    any help please
    John

    Hello John,
    Did you ever find any assistance on this issue?  I have a similar issue as of the past two weeks and have attempted to resolve it differing ways but nothing seems to restart the synchronization of the contacts again?
    I would be appreciative, if you see this note, if you let me know what you found for a solution.
    Cheers,
    James

  • Synchroniz​ing 9360 contacts to PC

    What is the best  Contact software for the PC (Win8) to sync my 9360 ??

    I'm actually not very knowledgeable in the ways of Outlook or Office so I can't answer your question with any degree of certainty.
    Check back here again later and I'm sure someone with more smarts than me in this subject will reply.
    Cheers.  
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Error synchroniz​ing with Windows 7 Contacts: "CRADSData​base ERROR (5211): There is an error converting Unicode string to or from code page string"

    CRADSDatabase ERROR (5211): There is an error converting Unicode string to or from code page string
    Device          Blackberry Z10
    Sw release  10.2.1.2977
    OS Version  10.2.1.3247
    The problem is known by Blackberry but they didn't make a little effort to solve this problem and they wonder why nobody buy Blackberry. I come from Android platform and I regret buying Blackberry: call problems(I sent it to service because the people that I was talking with couldn't hear me), jack problems (the headphones does not work; I will send it again to service). This synchronisation problem is "the drop that fills the glass". Please don't buy Blackberry any more.
    http://btsc.webapps.blackberry.com/btsc/viewdocume​nt.do?noCount=true&externalId=KB33098&sliceId=2&di​...

    This is a Windows registry issue, if you search the Web using these keywords:
    "how to fix craddatabase error 5211"       you will find a registry editor that syas it can fix this issue.

  • How can I synchronize my Contacts in my iMac with those in the Cloud?

    I have tried to sinchronize the Contacts in my iMac,  but it doesn´t work.  I have linked my iMac to iCloud.  When I go to iCloud directly through Internet,  I can see the "Contacts" I haver in iCloud.  I have 6,624 contacts.  The list of contactas can be seen in both iCliud and on my Mac.  But when I add new contacts in my iMac  (today I added 4),  it doesn´t synchronize.  The new contacts do not appear in the Cloud.  How can I establish a good link so synchronization can effectively take place?  Chaparro.

    Sorry.  This is the answer to your observation.
    I checked your point and in my Address Book I found 2 categories:
    "All Contacts"
    "All iCloud"
    I didn´t find anything else.  I am sinchronizing from  "All iCloud".   In both cases,  my data base of contacts is 6,563 contacts.  This is the "baseline-data",  since yesterday I did succeed in sinchronizing my iMac,  my Mac Pro,  my iPad and my iPhone in order to share this database.  So my first step was a success.  I did succceed in sinchronizing all 4 devices to share the same Contacts List  of 6,563 contacts.
    Then I added 11 new contacts to my main computer which is the iMac,  increasing the database to 6,574.  Surprisingly,  the iMac interacts perfectly well with the MacPro,  since thay are less then 10 feet away in the same room.  So I got full and "real-time" direct sinchronization between the iMac and the MacPro.  But the 11 new contacts have not shown up in iCloud.  And more then 24 hours have gone by,  and the sinchronization with iCloud is not taking place,  despite the fact that the INITIAL sinchronization did take place successfully.  Since the 11 new contacts have not shown up in iCloud,  they don´t show up in the iPad or in the iPhone either.
    Fernando Chaparro.

  • Sync'ing contact info?

    If when I make a change to a contact on my iPad if does not automatically sync over to my iPhone, what is the best way to get the info over to my phone?

    The best way is to use the type of contact account that synchronizes between Apple devices.  One such account type is an iCloud account.

Maybe you are looking for