SYNCHRONIZATION ERROR BOLD 9700 (CRTranRec;;)

I have changed my laptop and installed the newest version of the BB Desktop Software; while trying to synchronize the phone and the laptop (calendar, messages, etc.) i get the following Synchronization Error message
"CRTranRec;;Get Modified Info. Modified Info not available"
What could be the problem?

it might be a corrupted entry on the device, choose one at a time and see where it bugs
check messages, then calendar etc...
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Error message trying to sync Bold 9700 with Desktop software 6.0

Hi all,
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.
Anybody out there had the same problem. The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
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David.

software version 5.01 uninstalled, synched OK, job sorted!

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Jeffrey

I'm sorry to get back to you so late.
What organizer on your computer are you sychronizing with (Microsoft® Outlook® for example)? Do you get this message specifically when trying to perform a synchronization or a backup?
Thanks.
-CptS
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Blackberry Bold 9700, Error Message

My Blackberry Bold 9700, has been displaying a message which says: 'JVM Error 102'. Any suggestions to solve this issue would be very welcome.
Thanks.

Hello Rachanashah and welcome to the BlackBerry® Support Community Forums.
You will need to reinstall your device software to correct this issue.
When you connect your BlackBerry® to your Mac® it can take up to thirty minutes to make a connection. You will select the update option on the dialogue box that appears to reinstall the software.
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Hope this helps answer your question.
-HMthePirate
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MAC LION AND BOLD 9700 - Duplicating calendar and syncing issues

I have a Bold 9700 (OS 5) and a Desktop Manager running on MAC (OS LION).
My calendar on the MAC works perfectly, however on the device it appears duplicated several times (however the duplication is 15 minutes ahead and it also creates a "new event" 15 minutes ahead. Very wierd.
I also have error on syncing calendar and tasks.
On the device, the CICAL and CMIME are XXXgmail.com
Do you believe the new calendar on Lion is not compatible with the device?

Hey snhuch,
Welcome to the BlackBerry Support Community Forums.
I would suggest going to Device>Forget Device in BlackBerry Desktop Software. Then close it down unplug the BlackBerry via USB, Plug it back in then open BlackBerry Desktop Software and setup the synchronization and test a few times.
-ViciousFerret
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Synchronization error occurred - you try syncing again. But a re-synchronization does not help.

Hello Support,
I use my MAC to the BlackBerry Desktop Manager 1.0.3 (16) for Mac. I have updated my BB9700 from 5.0.0.351 to 5.0.0.593. I use macosx 10.63 32bit. My Blackberry syncs but the calendar entries.
I am T-Mobile customer. (Prosumer)
When I try to sync my contacts with my Bold 9700, comes after a few seconds, the message, "synchronization error occurred - you try syncing again. But a re-synchronization does not help. A couple of contacts (20%) are transferred, then the process is canceled again and again. undecided
Please help me!
BlackBerry Bold 9900 | 7.1.0.258 |T-Mobile DE
Complete Mobile L, Blackberry Flat, I´m Blackberry and Mac addict.
I love it..
Solved!
Go to Solution.

Curvey8900 wrote:
Your support has helped. There was a bug with the contacts and not with the calendar.
Thank you for the prompt support.
One question I have:
Advanced settings can be seen really very insignificant. Can you pass it, you're from rim?
HI,
First I am glad you figured it out!
"One question I have:
Advanced settings can be seen really very insignificant. Can you pass it, you're from rim?"
I take it you mean the advanced settings tab is hard to see?
Seriously, you are asking a fellow by the name of "BIFOCALS"??:smileyvery-happy
I am not with Rim, just another user like yourself. As far as your opinion, you just posted it!
Thanks,
Bifocals
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BOLD 9700

Can I install Blackberry 6 operating system in BOLD 9700? It now has 5.0.0.351. When I try to update through Desktop Software the installation stops with an error message "check internet connection"

Hey ganeshmenoka,
Welcome to the BlackBerry Support Community Forums.
Try performing the update at www.blackberry.com/update to see if BlackBerry 6 is available.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

Problem in Bold 9700 after upgrade to OS 6.0.0.448

I recently upgraded my Bold 9700 to new OS i.e. 6.0.0.448 .Overall the Os is perfectly fine, but one day later I found the problem which is a major and serious issue. The network is not working properly. I called up my service provider and they told me that in network connection options there should be 3 options "2G" / "3G" and "2G/3G" but i could not see any "2G" only options, which is the reason for the problem.
I am having the phone on which i can not make any communications . plesae help..
thnx in advance

Do not forget to backup your device if possible, but with restore be careful, restore only needed information AddBook SMS Messages, but for no any case Options or etc...
BBSAK (if needed) - BBSAK web page
Desktop manager - from here Desktop Manager (choose 5 or 6 version)
Operating system (firmware) - for official OS From Rogers
for leaked (non-official) download from Leaked OS 6.0.0.499 for the BlackBerry 9700
1.Download and install BBSAK
2.Connect your device to PC (do not run BM)
3.in BBSAK programm click on "Wipe device" it will be fully wiped, device will be restarted and there are will be white screen with "Error 507"
4.click on BBSAK program "Load OS" and choose OS which you download and install to your PC (also delete vendor file ) click OK and wait, it maybe up to 45-60 min. must work.
TMOBILE BRANDED PHONES ONLY
After the install update file do the steps below (NOTE: only applies to Tmobile branded phones)
C:/Program Files/Common Files/Research in Motion/Shared/Loader Files/9700M_OS6/Java then locate and delete;
1.net_rim_theme_tmobile_BlackBerry6_480x360_b.cod
2.net_rim_theme_tmobileeu_BlackBerry6_480x360_b.cod
STEP 2:
Go To
C:/Program Files/Common Files/Research in Motion/Application loader and delete the vendor.xml or simply vendor file.
STEP 3:
Plug your phone in via usb and in command promt make current loacation to C:/Program Files/Common Files/Research in Motion/Application loader, type the loader.exe /NOJVM (might show up as app loader.exe) and complete the install and voila. You should now have OS6 running (DO NOT USE DESKTOP MANAGER)
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If your query is resolved then please click on “Accept as Solution”.

Bold 9700 won't let me sync with Windows 7 computer using BlackBerry Desktop Software version 6

I just got a new computer with Windows 7. I installed version 6 of BlackBerry Desktop Software. It installed just fine. When I connect my Bold 9700 to it the software recognizes the phone and has the list of model, PIN, and phone number. It allows me to backup the device - but not sync it.
I went to configure my sync settings. It goes to the screen for me to set the sync options for calendar, memo pad, etc. I selected calendar. It asks me which application I'm using and I select Microsoft Outlook (I'm using Outlook 2010). I choose 2 way sync. So, up to this point it's working correctly. But, then when I hit "next" on this screen it gives me an error message - the operation terminated unexpectedly. I have no clue what's going on.

I have the same problem and have tried one way sync's, deleting and re-entering the calendar entries made around the time the problem started. If it is a corrupted entry, I can't find it.

Unable to Import Unicode (csv) file to BlackBerry Bold 9700

Hi all
I'm facing some problems with my new BlackBerry Bold 9700. I have Nokia mobile, I exported my contacts using PC-Suite 7. The exported file includes Arabic characters, so the charset used was in Unicode. I've changed the heading for important fields (and removed others) so that they will match with BlackBerry. I imported the file with "BlackBerry Desktop Manager" using "Synchronize" feature. The import was successful, but the charset was in wrong format (just like viewing html page with different codepage!) it was like garbage!
Anyhow, I tried to export, as an example, one contact from my BB and I included Arabic text, when I exported the contact list as (csv) I received a "?????"!!! I then imported the same file with "Synchronize" and strangly it did import and accepted the "?????" and displayed the actual Arabic text as a substitution.
How come BB don't support Unicode?! Is there anyway I can import my contacts from Nokia?
I appreciate any kind of help, hints or tips, thanks in advance...
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v5.0.0.442 (Platform 5.1.0.121)
Regards
Hashem

I guess, the only option that can help in such situation is to use Outlook Express!
This is how I managed to do it:
1. Sync between Nokia PC-Suite and Outlook Express
2. Sync between BB Desktop Manager and Outlook Express
3. Done
or
1. Sync between Nokia PC-Suite and Outlook Express
2. Export from Outlook Express as an address book (WAP) to use it on other machine
3. Import to Outlook Express (you can use Address Book from Accessories)
4. Sync between BB Desktop Manager and Outlook Express
5. Done
Regards
Hashem

Unable to sync my outlook 2007 contacts with BB Bold 9700 using desktop manager 5.0.1.28 under XPprof

Hello everybody?
After purchasing this nice bold 9700 I got in some trouble.
So here it goes.
After configuering the sync for the contacts in outlook.
I get the message (have to translate because I use the system in German):
due to the configuration of the application as "wireless" the application (contacts) was deactivated.
Please use the help function to deactivate the wireless synchronisation.
Already trying to understand and stopping all wireless, cellphone provider, .... I couldn´t transmit the data
someone knows how to handle this.
Thanks a lot in advance

Hello Brasil2010,
Welcome to the BlackBerry Support Community Forums.
To disable wireless synchronization on your BlackBerry smartphone please check out the article below.
Link: http://www.blackberry.com/btsc/KB04976
Thank you
-DrP
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Click Solution? for posts that have solved your issue(s)!

Bold 9700 - WiFi connection doesn't work after update

Hello,
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
Thanks, regards

No, just close it; it's a bug of this version, with Vodafone and other carriers, at least here in Italy.
Here we have another bug with the version: if you are connected in 3G and perform a search with Google Local BIS disconnects and the search returns an error; if you are connected with GPRS it works fine.
Can you experience this bug with your Vodafone?
Bye!

BB bold 9700 yt vids problem

Hello guys, I have a problem with my Blackberry Bold 9700. I am using WiFi and I have no problems with watching videos on sites like tubidy etc. But I have a problem with Youtube videos (on www.m.youtube.com). Every time that I try to watch a video on yt, it wont stop loading and after 5 seconds I get a error message something like: Wireless connection is broken. Try again. And if I try it again I get the same message. Please help me. Dzmo

Hi and Welcome to the Community!
try
Open the browser > Menu key > options > scroll down to the bottom to clear the browser cache.
Then do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
Then try the youtube again.
VIA | JSanders
http://supportforums.blackberry.com/t5/BlackBerry-Curve/youtube-bad-quality/m-p/2103427/highlight/tr...
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Synchronization Error Redemption is not installed.

I have recently installed Microsoft Office Professional Plus 2013 in its 64 bit version on my computer (Windows 7 professional, Service Pack 1). When trying to synchronize my BlackBerry (Bold 9900) I am getting the following message:
Synchronization Error Redemption is not installed.
I am running on the BB OS 7.1 Bundle 2807; the BlackBerry Desktop Software is version is 7.1.0.14, released 07 March 2013 (Bundle 42).
Running the 32-bit version of Office does not produce the error message.
My provider is T-online, they called me and told me that they can’t help.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB31987 "Synchronization Error Redemption is not installed." occurs when synchronizing organizer data
Unfortunately, it contains nothing more useful than recognition by BB that the problem exists, but no workarounds or solutions are offered. However, I do notice that it states to be applicable to earlier Desktop Software versions...
In any event, I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT201269 how do i move all my data from blackberry bold 9700 to iphone 5

Hi,
I want to move from Blackberry Bold 9700 to an Iphone 5 but I want to save all my current data on my blackberry and move it all to the iphone 5. How can I do this? Many thanks for any help you can give me.

Follow this guide: http://support.apple.com/kb/HT2109. You'll have to sync after restoring from backup to return you music, apps and other iTunes media to your new phone.

SYNCHRONIZATION ERROR BOLD 9700 (CRTranRec;;)

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