Synchronization in Premiere Pro CC 2014 not working

I keep getting this message when I try and do audio sync:
All this despite the fact that I have the correct match RIGHT UNDER THE VIDEO.  This is an incredible feature, but for some reason it's not working.  Please help? 

Hi RCC,
That's very frustrating. Can you describe your process? Also, please have a look at this article: Adobe Premiere Pro Help | Synchronizing audio and video with Merge Clips
See if that assists you.
Thanks,
Kevin

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