Synchronization with old palm to new palm

I just got a new palm tungsten T2. I have the exact same model that I have all my information on. I am trying to get my information to my new palm by using the computer. (The old model won't let me beam). The problem is it will not transfer all my information to my new palm. Any help would be greatly apprediated.
Thank you in advance.
Kim
Post relates to: Tungsten T2

When you say it will not transfer all your info, does any data sync to the handheld?
If all your data is on Palm desktop, set the hotsync conduits to desktop overwrites handheld. Hard reset the T2. Connect the T2 to the PC and start the sync.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Click on the following link to the kb.palm.com webpage for the article regarding HotSync troubleshooting: Start here.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=2630
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/tungsten/t2/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

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Post relates to: Palm m100

as far as i know, nobody every attempted to modify the connectors of any palm branded keyboard as they are just having simple connectors like bluetooth, IR or docking style keyboard. since z22 is using a mini USB connector and doesn't have bluetooth capability, the only way it can connect to a keyboard is via IR. if there is a keyboard that uses a mini USB connector, it can possibly run in z22 provided it has the necessary drivers that can run on palm OS.
Post relates to: Treo 680 (Unlocked GSM)

I lost my old palm tungsten (about 5-6 years old. All the information is backed up on my laptop. Is there a new Palm I can buy that will do a sync with my computer?

Post relates to: Tungsten E

Sorry for your loss. But it's awesome that your stuff was backed up. Yay!
Yes, any handheld/smartphones that uses "Palm OS" (key term) should sync just like your old Tungsten. Palm no longer sells Palm OS handhelds/smartphones as new, but you can usually pick one up on eBay or Amazon as a used item.
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New palm and getting the info from my old palm on the new one.

Hi there. I had to have a new centro ordered because my first cento's keys stopped working. The sprint store recommended me coming home and backing up all my data on my first centro while I was waiting for the new centro to arrive. All of my data from my first phone is backed up on my computer but I do not know how to get all of my calendar events and what not onto the new centro. As soon as I hook up my new centro with the hotsync cable it wants to create a new user on my computer. I"m not sure if that's what I need to do in order to get my old data on my new centro. The sprint store was able to get all of my contacts on my new phone, I'm mainly wanting all of my calendar (which has important dates and things going on) and my downloaded ringtones. If anyone can please help me figure out how to get all the old stuff on my new palm that would be great! Thank you!
Post relates to: Centro (Sprint)

When you connect the Centro to the PC does it only ask to create a new username or do you get the option to use an existing username? You should have this option. If you don't, make sure the Centro is not connected to the PC. On the Centro, go to hotsync, look in the upper right corner of the screen, is there a username listed? Is it the same name that is in Palm desktop that has your data?
If the name on the Centro is different than the one in Palm desktop, you will need to erase the username on the Centro and then you should get the prompt to use an existing username in Palm desktop.
Here is a link to the Palm article regarding erasing the username on your device. Use the Option 2 in the article to erase the username on the device using the shortcut character.
Click on the following link to the kb.palm.com webpage for the article regarding How do I change or delete the user name on my handheld?
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=33416
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=centro&mn=centro&cn=sprint
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Syncing old broken palm to new one via computer?

Hi,
I am having a problem with my new z22. Have downloaded all info from old cracked screen z22 which I named "old palm" as my user name. I have added one record to my new palm with the stylus. I am trying to get the data that is now on my computer onto my new palm which i have named "new palm". When I connect new palm and press hotsync it says status: identifying user, user: new palm but then asks if i want to set up a new account on this pc giving only options as ok or cancel neither of which seem to help. Have tried lots of ways and different methods but can't work this out. Can you help?
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Post relates to: Palm Z22

If you are syncing similar devices to palm desktop for data copy, you can use the existing username in palm desktop that has the data and sync the new device to that username.
I would suggest Hard resetting the new device, connect to the PC and when it asks to sync to a new username or existing, choose existing.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Another option is to export the data from the old username into the new username in palm desktop. Here is a procedure for exporting and saving your data.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
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Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/z22/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705
Message Edited by cygnusX1 on 09-26-2008 04:26 PM

Transfering data using switch device manager from old palm to new curve 8330....please help!!!

Trying for hours to import data using switch device manager from old Palm Treo and Palm Desktop 4.2 to my new Blackberry Curve 8330. Blackberry seem to connect...but second step of choising Palm or Mircrosort will not allow me to select anything. I do not believe Palm is connecting...Is my palm to old? If I cannot tranfer data this way, especially contacts is there any other way besides entering it into Blackberry one by one?

Hi there!
If the device switch wizard is not working, check this KB to be sure all of your Palm things are compatible and that you are using the correct process:
KB05459 How to use the Switch Device Wizard to switch from another smartphone to a BlackBerry smartphone
And then see this KB for some troubleshooting help
KB10722 BlackBerry Desktop Manager does not detect the Palm software when using the Switch Device Wizard
And if it happens that it will not work, then you will have to find out how to export from your Palm to an ASCII or CSV file...then you can import it with this process:
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Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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New Palm - Sync with Outlook

I recently had to purchase a new palm centro. My previous palm centro was synced with Outlook and I had no issues. I would like to sync my new phone with my current calender and contacts in my outlook but I am having issues. Nothing is being moved onto my phone when I sync. HELP!
Post relates to: Centro (Sprint)

Ok, look in the username dropdown in Palm desktop and see how many usernames you have in Palm desktop.
Look on your Centro in hotsync. In the upper right corner is the hotsync username asociated with the Centro. Is this the name in Palm desktop that you were sync'ing with previously? If not, you need to erase the existing username on the Centro and then select the existing username when you sync again.
A hard reset will erase the username and all the data on the Centro.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Post relates to: Palm i705

Just bought new Palm and not sure how to set it up best to sync

I just bought a new Palm TX. The manual says to connect the sync cable to palm and to computer usb port and connect a/c adapter to palm and an outlet and charge for 3 hrs which I'm getting ready to do. Before I start setting up my whole system I to am trying to determine a couple of things first.
Based on all forums I've read today, I want to use the missing sync with ical and address book rather than palm desktop. I also plan to sync using bluetooth rather than usb. (My goal plan is to use this set up to digitally implement kgtd - so the categories issue is key for me).
Thus I wonder, is there any reason to insert the palm desktop software cd and/or install isync palm conduit. It seems missing sync 5.x replaces isync palm conduit and installation of the missing sync will remove the isync palm conduit anyway.
Is there anything I will possibly miss with palm functionalities if I don't use that CD first and then switch to missing sync? Are there any pros or cons to loading isync palm conduit and Palm hotsync software and then switching almost immediately to missing synch with ical and address book. I guess what I'm wondering is, are there anything from the CD that I need or downloads or updates that I initially need to get that I can't get without new palm software installed initially rather than only having the missing sync installed.
On the other hand, are there benefits in immediately installing missing sync and not bothering with mucking things up with the new isync palm conduit and palm hotsync being on my system.
I seem to have isync 2.3 automatically from 10.4.8. I am afraid to, at least initially, upgrade to 10.4.9 given the many problems that seem to be reported from the upgrade regarding syncing and I have very little in ical or address book as of yet and an old palm desktop 4.2.1 that I haaven't used in over a year. I am not interested at this point in transfering anything from the old palm desktop (not so much there either and none of it current) although would be interested in (unless told it could cause other problems for me or be in any way suboptimal) keeping it as a sort of archive.
Also, why do I need to connect the USB port while doing the initial charge if the plan is to use bluetooth? Any pros or cons in doing/ not doing this - both using bluetooth and connecting the USB cable during the initial charge?
Any guidance on some or all of these things would be greatly appreciated.
iBookG4 Mac OS X (10.4.8) palm tx
iBookG4 Mac OS X (10.4.8) palm tx

Welcome to Apple Discussions.
Great questions, and we'll attack them one at a time.
Q: '…is there any reason to insert the Palm Desktop software CD and install the iSync Palm Conduit?'
A: Actually, yes - there is. Mark/Space very strongly recommends that you perform one last synchronization event with the Address Book and iCal using iSync and the iSync Palm Conduit prior to installing and configuring the Missing Sync. It is therefore necessary that you synchronize using iSync and the iSync Palm Conduit at least once prior to your initial use of the Missing Sync for Palm OS, and iSync and the iSync Palm Conduit require that the HotSync Manager and Transport Monitor—components of the Palm Desktop—be installed in order for iSync to launch, supervise and terminate a synchronization session with a Palm device.
Q: '… are there benefits in immediately installing the Missing Sync and not bothering with… …the new iSync Palm Conduit and Palm HotSync…'
A: No. It is critical that you overwrite the contents of your Palm device with data from the Address Book and iCal during the first synchronization event with the Missing Sync for Palm OS. Absolutely critical. Users who skip this required step always end up with synchronization problems later. In order to do that, you have to have first equalized the contents of the Address Book and iCal with the contents of your Palm device. Otherwise, you'll be overwriting the device with empty record sets. The easiest way to equalize them is to synchronize at least once using iSync and the iSync Palm Conduit. Because the iSync Palm Conduit does not support categories, all field labels and extended attributes supported by both the Missing Sync for Palm OS and your device, you'll have some record cleanup tasks to perform as a result. But, don't skip that initial device overwrite requirement, or you'll put your data at serious risk and only spend much more time later on cleaning up the resulting mess.
Q: 'I am afraid to, at least initially, upgrade to 10.4.9…'
A: Don't be, though it makes little difference if you apply update before initiating the iSync synchronization, or afterward. You indicated that you have an old copy of Palm Desktop installed which you haven't used for more than a year. If that copy is not as recent as the once bundled on your CD-ROM, then install the CD-ROM copy. If they are the same version, or are different versions but neither are Palm Desktop 4.2.1 revision D, then download and install that package before configuring and using iSync. The package is available here:
http://www.palm.com/us/support/macintosh/macdesk421revd.html
If you aren't sure, then install this downloadable package, as it can only improve and not damage your currently installed Palm Desktop configuration.
Q: '…why do I need to connect the USB port while doing the initial charge if the plan is to use Bluetooth?'
You don't, although your device can obviously only charge with a USB-powered cable or cradle, or an AC adapter-powered cradle. I recommend that you initially configure it to synchronize via USB with both iSync and then with the Missing Sync for Palm OS, and then pair it using Bluetooth and synchronize using that pathway if you wish. Remember two things: while Bluetooth may be more convenient, USB moves substantially greater data in a shorter period of time—important during slow, initial synchronization events—and, the Missing Sync for Palm OS also supports network synchronization with your T|X, using it's WiFi capability. Initially using USB, later reconfiguring for Bluetooth and then for WiFi gives you literally one-button choices when using the Missing Sync for Palm OS.
In summary, you ought to…
• update the Palm Desktop suite to 4.2.1 revision D using the downloadable package
• add your device to iSync via USB using the Enable Palm OS Syncing… option under the iSync Devices menu
• be sure to change the label of any contact address you want synchronized to <home>, as iSync ignores addresses not labeled that way
• merge the data in the Address Book and iCal with your Palm Device
• back up the Address Book data using the Back up Address Book… option in that application
• back up your iCal data using the Back up Database… option in that application
• install and configure the Missing Sync for Palm OS
• set your three Mark/Space conduits initially to overwrite your handheld with data from your computer
• synchronize initially via USB and include the TimeCopy conduit in this effort
• follow the Bluetooth wizard instructions in the Missing Sync to pair your device and add the Bluetooth option
• follow the network wizard instructions enable WiFi synchronization
• create sets of conduits appropriate for your workflow, and associate them with an interface: USB, Bluetooth or network
• correct your handheld data to reflect address data field label changes, calendar and contact categories, and so on
• synchronize again via any chose interface to propagate the corrected data

Set up & siync New Z22 with old Z22 data

My old Z22 malfunctioned, so I bought a new one. I would now like to get the data in the Palm software on my
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Post relates to: Palm Z22

Hi,
I am having the same problem with my new z22. Have downloaded all info from old cracked screen z22 which I named "old palm" as my user name. I have added one record to my new palm with the stylus. I am trying to get the data that is now on my computer onto my new palm which i have named "new palm". When I connect new palm and press hotsync it says status: identifying user, user: new palm but then asks if i want to set up a new account on this pc giving only options as ok or cancel neither of which seem to help. Have tried lots of ways and different methods but can't work this out. Can you help?
Rob.
Post relates to: Palm Z22

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