Synchronize priority between solman and satellite system

Hi,
I've changed priority in solman to
1- very high
3 - high
5 - medium
9 - low
But priority in satellite system did not change.
It was shown as
1 - very high
2- high
3 - medium
4 - low
How can i synchronize the priority in satellite system?
The satellite system have to follow the numbering in SOLMAN
Kindly assist.
regards,
Biah

Hi Blah,
as per sap the standard priority are 1 ,2 .3 ,,4 and this wil be available in all the satellite systems as per standard installation.
So in solman you can maintain the same way just like satelite system using
tran----
Dno_cust01
..goto SLF1 priority and maintain the same ...i.e 1,2,3,4
and
Spro-
solman-> scenario specific-> service desk ->........maintain category and priority
Above step will Syn with SLFN priority with SLF1
So from now where you post ticket within solman or outside only the standard 1,2,3,4 will be thre
Hope it clarifies your doubt and solves ur problem
Regards
Prakhar

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