Synchronizer Version 14.0.4760

Question

Receiving this log msg:
10:54:59 Synchronizer Version 14.0.4760
10:54:59 Synchronizing Mailbox 'Consuelo Lastra'
10:54:59 Synchronizing Hierarchy
10:54:59 Synchronizing server changes in folder 'UTS Helpdesk'
10:54:59 Downloading from server 'outlook.fiu.edu'
10:54:59 Error synchronizing folder
10:54:59 [80040109-50A-80040109-560]
10:54:59 The function cannot be performed because the message has been changed.
10:54:59 Microsoft Exchange Information Store
10:54:59 For more information on this failure, click the URL below:
10:54:59 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040109-50a-80040109-560
10:54:59 Done 
What is this? and avdvis?

Answer 1

Hi
  I find similar 80040109-50A-80040109-560 case. I post resolution. Maybe it is helpful to you.
  Now the resolution would include many things.
• The first one is to use the recommended setting which is to have only one store interacting with the Mailbox at a time.
• But sometimes it becomes unavoidable to use this recommended settings and we would have to deviate from it.
• When such deviation is observed the following registry modification can be made to get a conflict resolution.
o Outlook 2003 –
§ [HKCU]\Software\Microsoft\Office\12.0\Outlook\Options\ConflictMsgCls
§ Specify the type of the value as DWORD (eg. IPM.Note, IPM.Post,
IPM.Appointment etc.)
o Outlook 2010 –
§ [HKCU]\Software\Microsoft\Office\14.0\Outlook\Options\ConflictMsgCls
§ Specify the type of the value as DWORD (eg. IPM.Note, IPM.Post,
IPM.Appointment etc.)
The data of the value as one of the values shown in the following table, depending on the resolution scheme you choose.
Data 
Description
0 Common item resolution that requires a user decision, as used in Outlook 2002 and earlier versions.
1 Common item resolution that requires minimal user intervention, as used in Outlook 2003, Outlook 2007, and Outlook 2010.
2 Resolution specific to mail items.
3 Resolution specific to meeting items.
4 Resolution specific to appointment items.
5 Resolution specific to contact items.
6 Resolution specific to task items.
7 Resolution specific to sticky note items.
8 Resolution specific to journal items.
• To understand a the default message classes in Outlook please refer to the following MSDN article
o Item types and message classes - http://msdn.microsoft.com/en-us/library/aa204771(v=office.11).aspx
• If the item in question is using a custom form then you need to first know its message class.
• If you want to specify the mail item-specific resolution scheme for the custom message class (one of the examples was IPM.Note.VOICE
in your case), you can add it as a DWORD value under the above specified Registry Path and specify the value as 2.
• Any custom message class can be given a value from 2 to 8 depending on the preceding Message class (example if it is IPM.Note.VOICE
then the value for Mail Items which is 2 can be used.)
• If you specify one of the item-specific resolution schemes (key data 2 through 8), Outlook will try to resolve conflicts
in item-specific fields (for example, Start and End fields of an appointment item) automatically without user intervention. If Outlook considers that the resolution may result in the loss of essential data, Outlook will retain conflicting copies in the Conflicts
folder, and users can choose to go to the Conflicts folder to manually re-resolve these items and override the automatic resolution.