Synchronizing Outlook Calendar entries with a Torch 9800

I have a customer with a Torch 9800 who is suffering a problem so severe that I can't believe it's a problem that RIM have ignored so I'm assuming there must be a solution.
The problem is that when Intellisync synchronizes the Torch, all Calendar appointments (other than recurring ones) older than 2 months are deleted - not only from the Torch (which is mildly acceptable), but also from Outlook (which is 100% totally unacceptable). These entries are unrecoverable and the customer's historical records have been competely destroyed!!! If this is not a bug I can't imagine who on God's Earth thought this might be a good idea!!!
Whilst I recognise that "synchronise" suggests that both devices should end up the same I also recognise that storage limitations in the Torch may be unable to cope with the volume of appointments stored over the years in Outlook but I see no reason for such limitation - if that is the reason.
The settings for Intellisync are currently set to 365 days, both past and future, but this seems to be ignored with the 2 month past history being the limit imposed without choice.
If someone can shed any light is this issue I would be most appreciative.
Regards
Dave

Nokia has helped me with a solution...
My previous sync settings were:
1. automatic synchronisation - do not synchroniseautomatically 2. conflict resolution - Microsoft outlook 3. Direction - updatein both directions 4. Sync profile - empty
I have now created a sync profile on the phone and haveset the same one on PC sync (not sure if that did anything)
I also changed the Direction setting to: Delete allmobile phone data and replace it with outlook data
And have run a sync.
This has worked to delete all old outlook emails etc. Ican see that I will need to do this every now and again to ensure that thephone doesn't get full of old entries.
I will now return the sync setting to - update in bothdirections. Until I need to do it again.
Thanks for your help everyone.

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