Syncing ACT 11.0 with Blackberry 8310

I have been trying to sync my ACT with my blackberry. When I press the "Synchronize" button, the "Synchronizer progress Page" comes up. It then says "Processing" for a second then goes back to the "Synchronize" page. so my blackberry won't sync. any suggestions?

What do you mean by ACT? Is it an app/software?
Kijana
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