Syncing Blackberry with ACT contacts and Calendar and Email through BES

I have had the hardest time setting up a blackberry for a user. It is the storm or bold 9800
we purchased companionlink and I was able to get the BES configured so it doesn't sync the calendar or contacts just email. On the Companionlink I have had issues were it doesn't sync the calendar or duplicates in the blackberry.
I have talked with support at companionlink and they tell me to select wipe the data on the BB and resync, that process takes forever. So my only option is to wipe everything clean and get one good sync but I can keep doing this for the user everytime.
IS there any troubleshooting methods I can use right now to get rid of the duplicates in the phone?
Or another program worth trying out?

There are two options that I know of.
First, you can try bluetooth syncing so you don't have to plug the BB in http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=SAL_Pub...
Second, and the one I use, is the Google Desktop sync. http://www.google.com/support/calendar/bin/answer.py?answer=89955 This will only sync calendar; not contacts. I sync 1-way from my Outlook to Google Calendar then use the normal Google Sync to get it all on my Blackberry.

Similar Messages

  • Failure to sync contacts and calendar from Outlook through BlackBerry Link after update

    Hi everyone,
    I have both z10 and z30. I have been syncronizing my Outlook contacts and calendars to both of them through Blackberry Link. My z10 automatically updated several days ago and I lost everythiing on the phone including contacts, calendar, texts, phots, etc. And then the same thing happend to my z30...
    Now I am trying to sync my Outlook contacts and calendars to them through Blackberry Link as I always did but it turned out unsuccessful. It stops at 'Getting status from Blackberry calendar' and it also pops out a message saying 'BLACKBERRY-7D1B Sync was unsuccessful. An error has occurred during an attempt to access to device data.'
    I already tried to reinstall Blackberry Link and reset my phones but neither of these worked out.
    Please help. Thank you!

    This is exactly what I am dealing with. Blackberry Link will work great for awhile and then something happens and I can not sync my contacts. I have spent many hours and days trying to fix this to no avail. BB support has been great but I still go through a long process each time. This week I finally gave up and started using the Microsoft Hotmail Outlook Connector since my company does not offer Active Sync or Exchange. It works flawlessly. I would dedfinitely check it out. If you swith to a Widows Phone or Android this is one of the options they recommend you use.
    In a nutshell Link is awful and BB should be ashamed of the product they put on the market. I will only use it for syncing pictures and documents. Good luck!

  • Can I sync Office 2013 Home premium Outlook calendar and contacts across all my computers without using Hotmail account

    I don't want to use a Hotmail account to do this.
    Is it possible?
    The licence is for 5 PC's but seems to have no sync ability.

    I just went to Windows 8.1 and I purchased Office 365 home premium for 5 PCs or Macs and 5 mobile devices. No where in the page or the "learn more info" did it say it would not sync up with iPhones and iPads. I am concerned I wasted my money because
    I truly wanted to have Outlook on my iPhone and Ipad. There is an OWA for iPad and Iphone available but I have deducted that it needs Microsoft Exchange which is not included in the home premium version of office365. I am not sure what good it does to advertise
    syncing with mobile devices when it truly will not sync up. Is this True?
    For $100/year, you would think exchange could be included so these syncing issues would not be a problem. I do not want to keep up with more email accounts just to make it work with Microsoft.
    I am trying to keep things simple. I do use iPhones and Ipads, and based on the advertising for office 365 all my current issues would be seamlessly fixed by going this route. I'm afraid not unless someone can give me the simple solution that does not
    require a PHd in computer saavy. I am not a rookie, but after 4 hours of trying everything I know to make it work, I just could not do it through my new office365 software or the apps for Iphone or Ipad. In addition, there were conflicting answers and
    responses from Microsoft when I called or chatted with their support people.
    BTW, I did download iCloud onto my new laptop and it knew that it was not syncing with Outlook and immediately asked if I wanted to fix. Downloaded the fix, restarted system, and calendar and contacts immediately synced up on my apple devices and my
    new computer.
    The funny thing is that I still cannot get Office365 to sync with the windows 8.1 calendar or contacts app on the start page using my POP email account that I have had for many years. I also think it needs exchange. Please provide some guidance
    here.
    I'm trying not to be difficult but am looking for the software to work as advertised so I can stick with all office products. If not, just give me a refund and I will buy a stand alone version for my PC and sync up with Apple apps which work well and
    are much less expensive. Thanks for your assistance.

  • HT1245 Help me please..I lost all my contacts when i sync. it with google contacts ..they completely gone from iphone and my gmail account ..how can i get them back? please help

      Help me please..I lost all my contacts when i sync. it with google contacts ..they completely gone from iphone and my gmail account ..how can i get them back? please help

    Its a easy fix,it will take too much time to type out all of the steps,
    Check your email account. see if they are their, You can then import them on your DAV card, The best thing to is add them to icoud then they will be safe.
    Apple support can talk you through it.

  • Synchronizing contacts between calendar and mail

    All,
    I'm supposed to be implementing synhronization of contacts between calendar and email - unidirectional sync. in the direction from calendar to email is acceptable. I'm starting out with a sample program that somebody made and which should be working, but I have a problem when I get to calling CSDK_SetIdentity (CSDK_CreateSession and CSDK_ConnectAsSysop works fine).
    The returned status code is either CAPI_STAT_DATA_USERID_ID or CAPI_STAT_DATA_USERID_EXT_FORMAT, depending on my input. Examples of what I've been trying: "?/mail=[email protected],cn=users,dc=asker,dc=kommune,dc=no,cn=UM_SYSTEM,cn=EMailServerContainer,cn=Products,cn=OracleContext"; "[email protected]" ; "marius.heggstad" or "mheggsta"; and so on...
    Question 1: Examples of correct user id. format? Note that I don't understand the format examples given in the Calendar SDK Dev. Guide (s for Surname etc.).
    Question 2: If you have already developed a solution for this kind of sync. job, I'd like to get my hands on it - anything that could help me get going. I'm currently using the C language; Java would be even better.
    Other details: We're on linux, running OCS 9.0.4.2 on server as well as client (SDK). I've been trying the Windows as well as the linux SDK - same result.
    Thanks,
    Erik Hagen

    All,
    Hi again - summer holidays didn't help... the problem with CSDK_SetIdentity remains the same as noted in my original posting. This time, I've also been testing on another installation. The only special config I've done is "allowsysoplogon_capi = TRUE" in unison.ini, which was necessary to be able to logon as SYSOP.
    Please let me know if anyone of you actually used the SDK to connect the way I'm trying, or if you have other hints. Sample working Java code?
    I'm pasting my code below for you to see exactly what I'm doing:
    CAPI_SetConfigFile("capi.ini", "con.log");
    stat = CSDK_CreateSession(CAPI_FLAG_NONE, &gSession);
    if (stat == CAPI_STAT_OK)
    stat = CSDK_ConnectAsSysop ( gSession, CAPI_FLAG_NONE, "akoraapp.asker.kommune.no","1","akora77" ) ;
    else
    CSDK_GetStatusString (stat, &errorName);
    printf("You were unable to create session \n");
    exit(1);
    CSDK_GetStatusString (stat, &errorName);
    /* Establish connection to calendar server */
    printf(">>%s\n", errorName ? errorName : "(null)");
    if (stat == CAPI_STAT_OK)
    printf("\nCongratulations! You are now connected to your calendar server.\n");
    else
    printf("You were unable to connect to the server\n");
    CSDK_DestroySession(&gSession);
    exit(1);
    sprintf(p_filename,"userlist.txt");
    if ((fileid = fopen(p_filename,"r")) == NULL)
    printf("Unable to Open userlist.txt ....");
    while (fgets(p_buffer, BUFFER_SIZE, fileid))
    stat = CSDK_SetIdentity(gSession,p_buffer, CAPI_FLAG_NONE);
    if (stat == CAPI_STAT_OK)
    printf("\nIdentified.\n");
    else
    printf("Unable to set Identity for %s", p_buffer);
    CSDK_GetStatusString (stat, &errorName);
    printf(">>%s\n", errorName ? errorName : "(null)");
    continue;
    Thanks, Erik

  • I would like to repatriate data from iCloud Contacts and iCloud Calendar back into my regular Outlook Contacts and Calendar and delete iCloud from Outlook. How?

    I would like to repatriate data from iCloud Contacts and iCloud Calendar back into my regular Outlook Contacts and Calendar and delete iCloud from Outlook. How?

    Me too, I want to be able to synch other devices with my laptop but on trying it has deleted all contacts on my blackberry and will not synch either calendar or contacts.

  • I just bought a Shuffle for my wife. I have a Touch. When I plugged the Shuffle in for the first time it sync'ed with all my Touch stuff and filled up. I have created a playlist that I would like to install on the Shuffle. How do I keep the Shuffle from s

    I have a Touch. It sync's automaticly when I plug it in. I like this.
    I bought a Shuffle for my wife today. I want to put a playlist on it. When I plugged it in for the first time, it sync'ed with all my Touch stuff and is now full.
    How do I empty the Shuffle.
    How can I plug the Shuffle in if it automaticly fills up with my Touch stuff?
    I have windows xp.
    Thanks,
    Jeff

    Some apps that you download on your iPhone may possibly be to new for the iPod touch 2nd gen. I have a iPhone 5 and a iPod touch 2nd generation myself. If you plug his ipod into iTunes and restore it from a backup of your iPhone than it will download the paid apps and music that are compatible with his ipod. Hope this helps.

  • IOS 8 / iTunes befor sync all with my iPhone 6 (music and pictures) are Crashing. And when i scroll in my Photo library, increased it.

    iOS 8 / iTunes befor sync all with my iPhone 6 (music and pictures) are Crashing. And when i scroll in my Photo library, increased it.
    Shame problem to my ipad mini. But there i don`t can sync my music and pictures
    If Steve jobs still alive you would never have published such software, befor everything would have worked flawlessly.
    Dear would you let the customers wait another month. This would be the end product was great.
    Best regards
    Dario

    You need to copy the iTunes liubrary from your Old computer, or its Backup, to your New computer...
    See Here for one way
    iTunes: How to move your music to a new computer
    Or...
    From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Backup iTunes to an External Drive
    http://support.apple.com/kb/HT1751
    An Added Bonus is that you will then have a Backup of iTunes...

  • Lately I've noticed that videos on my iTunes aren't syncing sound with picture - lots of delay and pausing.  Any suggestions?

    Lately I've noticed that videos on my iTunes aren't syncing sound with picture - lots of delay and pausing.  Any suggestions?

    You migh give resetting your NVRAM a try:
    http://support.apple.com/kb/ht1379

  • Will a Q-10 sync directly with ACT 13 database?

    Will a Q-10 sync directly with ACT 13 or will I have to use a product like Companionlink?

    My guess is a bad record perhaps in outlook, or you could have some address book groups on outlook which are causing the error.
    Check this KB article. http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB31752&sliceId=2&cmd=displayKC&d...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Sync iCloud with windows contacts

    I am upgrading from MobileMe to iCloud in windows 7, w/ MobileMe I sync with my Windows contacts not with Outlook contacts (I can't stand bloated outlook app).  I don't see this option in iCloud - does this mean Apple is not supporting syncing iCloud with Windows Contacts?  If so I am very disappointed in Apple.
    thanks,
    dan

    dbperson wrote:
    I am upgrading from MobileMe to iCloud in windows 7, w/ MobileMe I sync with my Windows contacts not with Outlook contacts (I can't stand bloated outlook app).  I don't see this option in iCloud - does this mean Apple is not supporting syncing iCloud with Windows Contacts?  If so I am very disappointed in Apple.
    thanks,
    dan
    You're correct, Outlook is the only supported client for Windows, and I agree with your assesment of Outlook. There is an usupported alternative in eMClient, which does look a lot like Outlook but is simpler and snappier.
    Setup is manual, mail is easy as are contacts and calendars, if you want to try it post back and I'll look for the server address information.

  • How to solve An error was encountered while syncing ZERO while syncing blackberry with mac

    how to solve An error was encountered while syncing ZERO while syncing blackberry with mac

    I've got this problem too - is there a fix?

  • The last time I synced my iphone with itunes, I lost all my contacts, photos, calendar, and voice memos. This time I lost all my apps and the music isn't synced. Also, I just bought an ipad, and it won't sync at all.

    The last time I synced my iphone to itunes, I lost all my contact info, photos, calendar, and voice memos. This time I still have them, but I lost all the apps I had downloaded. Also, I just bought an ipad, and itunes does not recognize it.

    Re: That garbage is unreadable.
    If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
    Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
    I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

  • Trouble Syncing Tour with my contacts and Calendar

    I have a tour and have had a great deal of trouble with syncing my calendar and my contact from my pc into the BB.  I keep getting error messages during the sync after it has processed some records.  When I try to import my Calendar from Windows mail I get an error. This is a copy of the log:
    On 6/5/2010 3:09 PM
    One-way sync from ASCII Importer/Exporter Calendar to Device Calendar
    First System:             Device
    Second System:            ASCII Importer/Exporter
    Second System File Name:  C:\Users\Decker\Documents\Calendars\Decker Family Calander.ics
    Conflict Resolution:      ASCII Importer/Exporter Wins
    Appointment Range:        From 6/5/2010 To 12/31/2400
    Input From First System:
       READ "Arts festival"
       READ "Florida"
       READ "French trip meeting."
       READ "Sam to france"
       READ "Obx"
       READ "CW Swim sign up indian trail"
       READ "Andy party."
       READ "Andy band camp"
       READ "Andy percussion"
       READ "Gerry z birthday"
       READ "Booster meeting 730"
       READ "Dentist"
       READ "School starts"
       READ "John dukes b day"
       READ "Ipps"
       READ "Anniversary"
       READ "Home grove city"
       READ "Est charles away"
       READ "Away westerville"
       READ "Away circle ville"
       READ "Home fair field"
       READ "Winchester classic"
       READ "Logan elm contest"
       READ "Andy bday"
       READ "Van to Ray."
       READ "Memorial Day weekend"
       READ "Kentucky talk"
       READ "Bens grad party"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw boosters"
       READ "Cw budget meeting"
       READ "PlantHaven dinner"
       READ "PlantHaven open house"
       READ "Texas float trip."
    Total Inputs From First System:  40
    Total Inputs From Second System:  0
    Field mapping used for translation:
       ASCII Importer/Exporter           Device
       Description Title --------------- Description Title
       Notes --------------------------- Notes
       Location ------------------------ Location
       Alarm Date ---------------------- Alarm Date
       Alarm Time ---------------------- Alarm Time
       Start Date ---------------------- Start Date
       Start Time ---------------------- Start Time
       End Date ------------------------ End Date
       End Time ------------------------ End Time
       Alarm Flag ---------------------- Alarm Flag
       Free Busy ----------------------- Free Busy
       Private ------------------------- Private
    Unable to initialize application API.
    Verify that correct application version is installed.
    Translation Canceled!
    Can you suggest any solutions?
    Thank you.

    Thanks for your reply.  First, I am using BB Desktop Manager 5.0.   I set up the sync parameters and had problems.  I tried to sync only the calendar after consolidating several family calendars into one ICS file.  I selected this file but still had the problems noted in the log.  This is similar to the problems I had when I tried to import my contacts into my BB.  In order to avoid duplicates I had to sync one way to the device.  I would only get so far and it would kick out.
    My email sever is from our company.  I am unsure how to find the answer to that question.

  • Syncing contacts and calendar and losing all prior info

    I have the original iPhone and had my iCal synced to it. Since then my computer crashed so my iPhone has been my main source and it hasn't been synced, but it has been used as my primary contact and calendar. With that being said, I was adding an additional email account (Microsoft Exchange) to my phone and chose to sync the calendar and contacts with it as well. When I did that it completely deleted my prior contacts and calendar that were on the phone. Is there a way to get those back? I tried to restore to a prior back up to see if that would help (from another Windows based computer I've been using), but it said my last back up was corrupt so it couldn't restore.
    Any clue on if it is even possible to get my contacts and calendars back?
    Also... there should be something that says that syncing will make you lose your current info. before syncing. I defintely would not have done it if I knew that was the case.

    To Outlook from the iPhone?
    Try entering a single entry into Outlook for both contacts and calendars. Then change the sync settings in iTunes so it shows "sync contacts with Outlook" and "sync calendars with Outlook". Hit "Apply" in the lower right!
    Good luck!

Maybe you are looking for