Syncing contacts between work and personal email accounts

Device:
Model: Apple iPhone 5s
Storage: 16GB
OS: iOS 8.1.2
User has multiple email accounts (both work and personal) on the iPhone 5s.  How does a user manage adding personal contacts to iPhone without personal contacts syncing to a work email account contacts list?
Issue:  User adds personal contacts to their iPhone and those contacts are now showing in their MS Exchange work email contacts list.
Troubleshooting:  User went into individual personal contacts that were synced to MS Exchange work email contacts list- selected name- scrolled down to
"Linked Contacts"- selected Exchange (with name of contact)- selected edit- scrolled down to delete contact.  This seemed to remove the contacts instantaneously.
Also
Went into Settings-Mail Contacts and Calendar- Scrolled down to Contacts- set Default Account to personal email account.  Tested adding a personal contact and this did not seem to sync up to the Exchange email contact list.
Is there any other way that would prevent personal and work contacts from merging when a user uses the same device to manage both accounts?

When you go into Contacts - you should see two groups - work and personal
If you uncheck the work group - you will be left with the personal contacts to which you should be able to add

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