Syncing contacts of my BB Torch 9800 to BB Curve 8520

Hi,
I recently got a BB Curve from the company I work for. I also own a BB Torch 9800 (my personal phone) which I use to use for official purpose. Now, I need help in transferring all my contacts to my BB Curve. Request guidance.
Thanks.

Hi and welcome to the forums!
KB05421 What is the Switch Device Wizard
"BlackBerry® Desktop Software can be used to switch from a previous BlackBerry® smartphone to a new BlackBerry smartphone . The BlackBerry smartphone data and settings from the previous BlackBerry smartphone , such as email messages, organizer data, and third-party applications that are compatible with the new BlackBerry smartphone, are imported to the new device. If there are any email accounts that are associated with a BlackBerry® Enterprise Server, these email settings are also imported to the new BlackBerry smartphone."
KB23677 How to switch devices using BlackBerry Desktop Software
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Sync - "disconnected" error with Torch 9800 & Windows 8

I have a Torch 9800 and Microsoft Surface Pro with Windows 8. I have installed Desktop Manager three times and it will sync with my BB only once. I have activated .NET 3.5 in Windows, changed USB cables, ensured my BB battery is charged. What should I do to resolve this issue?

Hi jvanhalst,
Welcome to the BlackBerry Support Community.
Can you provide more information on this issue please?
What exactly happens when you try to synchronize?
Is this happening when syncing organizer data only, or media files also?
What is the full error message you receive?
Are you able to sucessfully connect with the BlackBerry Desktop Software to backup or use any of the other functions?
I look forward to your response.
-FS
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Syncing issues with my Blackberry Torch 9800

I have been trying to sync my Blackberry Torch 9800 since August 2011. I have updated the latest software and followed every instruction given to me. Nothing seems to wortk. My Mac (running OS10 Leopard) recognizes the Torch but won't sync. It gives me an error message and asks me to resync. I'm close to throwing the Blackberry out the window and purchasing an iPhone. I'm at wit's end. Any suggestions?

I had sync issue on Enterprise email and my gmail account today from 6am to 8pm. Single point of failure sucks. I would go Iphone but my company uses Blackberry.

Syncing contacts with groups from Torch to Mac

We have a BlackBery Torch, the latest operating system for Apple (OSX Lion), the latest update of BlackBerry Desktop software and the latest update on the Torch.
When we perform a sync from the Torch, it syncs all contacts but without the groups. How do you sync contacts with groups? To clarify, the contacts are in groups on the BlackBerry.
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Anyone ever experience syncing contacts with groups on a Mac?

Bb torch 9800 or bb curve 9360

which is better? torch or curve?

For me, Curve 9360 is better than Torch 9800 because of being an OS7 phone.
Ron
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TORCH 9800 - Calendar and Contacts no longer syncing with Google

Hi. I got my Torch 9800 (software version 6.0) in April and up until a couple of weeks ago, no problem syncing two-ways with Google calendar and contacts. For some reason, sometime over the past two weeks they have stopped syncing. I still receive Gmail on my Torch, no problem. Strangely, if I am sent an invitation for an event on my Google calendar, it still shows up on my device AND my Torch, However it does not sync if I create it myself, in either direction (if I create on the device, it does not show on Google calendar, and vice versa). It is set to sync wirelessly. PLEASE HELP!!!! The calendar is the main reason I even have a BlackBerry!! TIA.

I have almost the same problem since I upgraded to 6.0 B2647. If the invitation is sent to me from someone else and I get it as an email, I can accept the meeting request and it is added to my BB but it is still not added to my gmail calendar. I have 8 accounts synched with my BB, 4 of them gmail accounts, 2 of them have gmail calendars.
I just got off the phone with Rogers BlackBerry support where I was told that I should backout the upgrade and the tech support guy (Peter) was unable to tell me what version I should go back to. BB DTM knows though but I'm reluctant to go back.
It was a Rogers specific upgrade! The upgrade itself went badly. I couldn't upgrade wirelessly and when I did the upgrade using DTM the software upgraded but the restore failed. I was able to restore some of my information (password keeper - thank goodness!) but I lost a number of updated address book entries and have had to reenter them manually as people contact me (or I call them if I know their number).
I worked for RIM for 10+ years and this is one of the worst upgrades I've had and I used to run early pre-release versions all the time.
I've tried:
-- turning off wireless calendar sync and then turning it back on.
-- deleting the account from my bb and readding it
-- changing the default account to my gmail account for calendar and contacts and email
Nothing has worked so far, especially talking to the Rogers rep!

Contact Sync Incomplete: BB Torch 9800 and Mac

I installed the BB desktop manager software on my MAC running the latest OS (mountain lion) but when I try to sync the contacts from my Torch 9800, the data went to my SKYPE contact list.
Worse than that, all it shows is a name and phone number. I need company address, e-mail addresses, etc... This BB used to use an electronic sync w/my company but I turned off electronic transfer as instructed so I could get the list on my MAC.
Anybody else run into this and found a solution? Thanks!

Update:
It appears data also went to my MAC Address book and all data is there.
Any idea how to remove it from my SKYPE section and just leave it in addresses? Thanks!

How do I sync bb torch 9800 contact to ipod torch and ipad 3

How do I sync bb torch 9800 contact to ipod torch and ipad 3

http://www.linuxtoday.com/infrastructure/2010120102535OSAP
http://itmanagement.earthweb.com/osrc/article.php/3909721/Making-the-iPad-Sync-w ith-Linux.htm
http://everydaylht.com/2010/04/10/why-iphoneipod-touch-owners-should-use-linux/

My Torch 9800 will no longer sync after 6.0 Bundle upgrade

My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync.
It goes 1/2 way through and then I get the error message "Sync Error-Invalid record ID"
"An error occured during an attempt to access a device database record.
PLEASE HELP... I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone I have...

Hello harvinj,
Welcome to the forums.
Have a look at the two below article which may help you out with your issue.
"Synchronization Error. An error has occurred during an attempt to update a device database record" ...
BlackBerry Desktop Software displays "An error has occurred during an attempt to update a device dat...
-SR
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Syncing torch 9800 with Outlook 2013

How do I sync my blackberry torch 9800 with Outlook 2013? I have updated my desktop software, but it does not seem to work with Outlook 2013.
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Well, I cannot change phones right now. So, what do I do to keep my blackberry up to date with my computer????
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Moving Contacts from Curve 8350 to Torch 9800

I recently upgraded my curve 8350 to a BB Torch 9800. Prior to doing this I made a backup of all the contact files on the phone. When I connect my Torch to my computer I open the Blackberry Desktop Software to restore my .ipd file from the curve. I select address book from the restore, it tells me the restore is complete but there are no contacts on the Torch. I have tried restoring the entire file with no success as well. Can someone help me please.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
In the interests of the Community (where everyone learns from everyone else), would you mind posting what your solution was? That way, others who search will perhaps be able to use your solution without needing to post any question of their own.
TIA!
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Synchronizing Torch 9800 contact list with my Playbook

I am trying to avoid retyping all my contacts on my Torch 9800 into the Contact on my Playbook. Is there a way to port them from my phone to the Playbook and then sychronize them so when one changes, it automatically changes the other?

Hey pratiktnm,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you setup on a BlackBerry Enterprise Server? With the Desktop service book appearing it seems you were on one. If you are still on a BlackBerry Enterprise Server, I would suggest creating a full backup with BlackBerry Desktop Software: www.blackberry.com/btsc/KB33505
Then proceed with a security wipe by going to Options>Security>Security Wipe and then contact your network service provider to generate a new Enterprise Activation password. Then proceed with the enterprise activation by going to Options>Advanced Options>Enterprise Activation.
Once the activation is completed, test out the wireless synchronization of the contacts.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Restoring Torch 9800 backup to z10

My Torch 9800 was stolen on the weekend and I've replaced it with a z10. Is there anyway to get the backup of the Torch to the Z10. I read that the new Link software can back up a Torch and then restore to the Z10 but I don't have the Torch anymore. Is there any way to get to the backup data?

If you don't have a Hotmail account, get one...
You can get a utility from MS that will allow you to sync Hotmail with the MS Outlook on your computer. Once you get Outlook linkded with your Hotmail account which is now called Outlook.com you can copy all your contacts from the default Outlook contacts folder to the Hotmail synce folder in Outlook. Then when you register your phone to sync with Hotmail, the contents of the contacts folder in Outlook will get transfered to the phone via Hotmail from Outlook.
This is all a bit complicated, but it worked very well.
I managed to locate that try to force the original backup file from my old BB Bold through the Link software to be written to the new Z10. The time and effort was not worth it...
I spoke to BB tech support about all of this. They told me they are aware of the transfer issue between phones. They are collecting logs and are gong to persue the problem, so they can impliment an update to correct this.
As for being able to sync with Outlook, I was told this is being worked on. Apparently with the base OS, which I believe is called QNX, has some issues in how to write the code and set it up to be able to work properly.
Someone else told me they are also still working on some agreements with MS about this. Apparently, if you are on the BB corperate business plan the sync files can be transfered using MS Exchange Server. This involves a fair amount of cost unless this is something you need for your business.
Jerry G.

My BBM and BB Instant messaging all not working on my BB Torch 9800 Even with my Data Plan Activated!

Device: BB Torch 9800
Carrier: Globe Telecom (Philippines)
OS Version: 2949 (v6.0.0.668,Platform 6.6.0.236)
App free Space: 266.7 MB
Device Memory free space: 3.5 GB
Apps Installed:
AOL IM: 2.5.78
BBM: 6.1.0.71
Facebook: 2.0.0.58
Google Talk: 2.5.125
My Space: 2.0.0.19
Twitter: 2.1.0.28
Windows Messenger: 2.5.125
Yahoo Messenger: 2.5.125
BB App World: 3.1.1.21
Problem: I bought my Torch 9800 on a Blackberry Retailed outlet and inserted my Old Simcard on it . I enrolled on a BB data plan from my carrier (GLOBE's BB Social ON: pls refer from this link to understand better regarding my Carrier's Data plan ) I can access only on my Facebook,My space and Twitter Apps. All other such as BBM, YM,WM,AOL ang GoogleTalk are not working. For BBM: I tried to add a contact as well as my frend tried to add me but i never received the invitation nor did my friend (my friend also has the same Carrier as mine and enrolled on the same package using his BB Bold 9000 OS 5 with BBM 6.1.0.71),another friend also tried to send me BBM invite but never received it. When I tried to log-in on my YM app,it says "service not enabled for this handheld".. I tried to go to the Carrier Customer Service to help me with the settings or something and say that my account is already updated to their BB services and I have already the correct settings. I tried to delete and reinstall the apps..did countless hard resets on my phone..but still the same problem..Can Someone help me plz..

I'm sorry to say, but I'm having the EXACT same telecom, same plan, same problem. I wonder if the original poster was able to solve his problem. I still can't use my BBM, though the other apps work just fine. :/

No longer able to locate the Twitter icon anywhere on my Torch 9800

I have Twitter version 4.0.0.15 installed on my Torch 9800 and have been using Twitter frequently for the past six months or so. For some reason I can no longer find the Twitter icon anywhere. Not in "All", "Favourites", "Frequent" or Downloads. I have tried uninstalling, re-installing, pulling the battery for a reboot (both with the Blackberry turned ON as well as with it OFF), all to no avail. This just started the other day. At about the same time, or shortly before this problem started, I upgraded the News/sports app "Canoe". Thinking that it might have been this upgrade that is causing the problem, I currently have Canoe uninstalled and went through the same procedures but have been unable to correct it.
Has anyone had a similar problem? If so, how did you correct it? I miss using Twitter.
Thanks much!
Solved!
Go to Solution.

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Device > Applications. Do you see it listed there?
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Syncing contacts of my BB Torch 9800 to BB Curve 8520

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