Syncing Disney movies

I bought Frozen and accessed the digital copy via digitalcopyplus.com/frozen the Disney movies in my Disneymoviesanywhere.com account should be availble through iTunes with my Apple ID but not all of my movies are avaolable on my computer yet most of my movies are available using Apple TV. I can download the movie to my iPhone but not my iPad. Any suggestions?

I just bought the Frozen Blu-Ray + DVD + Digital HD Copy.
Instead of simply selecting iTunes for my digital copy, I signed up for Disney Movies Anywhere (since it implied I would *also* get an iTunes copy). The process has a few glitches, but eventually I was able to create a Disney account and then link iTunes to that account.
But I didn't see Frozen (nor the free bonus movie The Incredibles) under STORE/Purchased in my iTunes sidebar on my desktop. That's where I thought they would show up. But instead the two movies appeared in the LIBRARY/Movies sidebar. The two movies had little cloud symbols with down arrows in them. When I clicked that symbol, the movie started downloading.
I hope this helps anyone who was as confused as I was. It makes sense that the movies weren't under "Purchased", since I didn't buy them via iTunes.
EDIT: one other thing I forgot to mention. In iTunes/Preferences/Store you must check the box that says "Show iTunes in the Cloud purchases" or your movies won't be visible.

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I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?

I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account but I can't see my movies anywhere in itunes. Why?

cnh46 wrote:
I have Disney movies at MyDisneyMovies. Supposedly that account is linked to my itunes account
Did you actually link it to your iTunes account?
It doesn't do it automatically.
-> http://www.disneymoviesanywhere.com/help
"How do I connect my iTunes Account?
You can connect your Disney Movies Anywhere account with your iTunes account within your Disney Movies Anywhere Settings. Select Account and then Connect Accounts. Here, select iTunes to begin. You will be guided to iTunes in order to complete the process. Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that your accounts are connected.
You are able to connect one iTunes account to your Disney Movies Anywhere account. You can disconnect and connect the account at any time, but you will not be able to connect to a different account for 180 days.
Connecting your iTunes account syncs all your eligible Disney, Pixar, and Marvel movies between both services. The movies in your iTunes account are subject to the terms and conditions of the iTunes service. View more details on accessing movies from your iTunes account."

HT204370 How do I acess my Disney movies

How do I acess my Disney movies

Hello there, Horselady66.
The following Knowledge Base article goes over the features of Disney Movies Anywhere:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Getting setup is as follows:
How do I connect my iTunes account?
You can connect your Disney Movies Anywhere account with your iTunes account in your Disney Movies Anywhere settings. Go to Settings > Account > Connect Accounts, and then select iTunes to begin. You'll be redirected to iTunes to complete the process.
Once completed, you can return to Disney Movies Anywhere and visit the Connect Accounts section to confirm that you've connected your accounts. You may only connect one account at a time and switch accounts every 180 days. Connecting your iTunes account syncs all of your eligible Disney, Pixar, and Marvel movies between both services.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT1351 my ipod classic will no longer sync any movies on latest version of itunes --- why?

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If you have an iBook G4, (PPC) you can't do much.
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http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
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First you need to import your movies into iTunes. Do this by opening iTunes <File> <Import> <Movies> then choose the movie you want to put on your iPod. Make sure the movie has .mov at the end otherwise it won't be set up the way it's supposed to be.
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HT1657 How do I Sync a movie rental with my iPhone?

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Welcome to the Apple community.
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Before you can sync video files, it must be converted into a format compatible with ipod. If you can’t sync a video convert it by doing the following:
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How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTi

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Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.

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KYBlueDad wrote:
I tried Double Twist since it was free, but it had a couple limitations that I can't remember off the top of my head. Somebody told me about iSyncr, which was a couple bucks but it's awesome!. Downloads directly from my iTunes, inlcluding playlists. I use the default player on the phone. The iSyncr app also has a great tutorial, very easy to use.
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Jack.

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Pad2, the new iPad Supported Video Formats & Movie Formats
H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
 Cheers, Tom

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DO NOT, I repeat, DO NOT purchase rental movies in I-Tunes if you want to watch them on Apple TV. I rented "Batman Begins" in I-Tunes and Apple TV says it is "not authorized" to play it. I rented the "Darjeeling Trials", and Apple TV played the first few minutes - but when I paused it and came back to it, it said "this movie has expired" and even deleted the rental from I-Tunes for me - niiiice.
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Syncing Disney movies

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