Syncing Events Created with iPhone Not an Option?

Okay, I've read as many discussion threads as my eyes can handle and have tried several solutions suggested to no avail. I am using Windows Vista and Outlook 2007 but was very recently using Windows XP Pro and Outlook 2003. The same problem applies to both environments.
While I've had no problem syncing contacts and calendars from my computer to the iPhone, I cannot go the other direction. The selection box beside the phrases "Put new events (or contacts) created on this iPhone into the group (or calendar)," which is then followed but what should be a drop down menu, appears gray and is unselectable. I figured it was some simple preference setting in either Outlook or the iPhone that was causing the problem and found my way to the discussions to seek the remedy. Once here, I find myself overwhelmed and wondering if I now need a computer engineering degree to prevent missed appointments or the need for double entry. Please help a poor, technically challenged individual not regret the decision to by this phone!!

I'm guessing that perhaps the reason the option to "Put new Contacts/Events created on iPhone" is not available is that I only have one calendar/group (Outlook) available on my computer. That is also why it defaults to "All Contacts" and "All Calendars"
Evidently the actual syncing from the iPhone to the computer is unrelated to the availability of these options. At least that appears to be true in my case. I was actually able to get mine to work using the information in the article posted by someone else and available at
http://docs.info.apple.com/article.html?artnum=305845
It seems the step regarding "Removing all other Third Party Add Ins" did the trick. I just didn't think it worked initially since the options on the Info tab did not change.
Hope that helps! Thanks to all for the input. B

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