Syncing iCloud with contacts and calendar in MS Outlook 2007, will get message that "the set of folders cannot be opened.  The information store could not be opened."

I install the iCloud Control Panel and information is uploaded from my Outlook Contact folder to iCloud.  ICloud folders are created and syncing process between my iPhone, iCloud, and Outlook works for a while (day or 2).  Then, when I open Outlook after a day of 2, I get the above message that "The set of folders cannot be opened.  The information store could not be opened."  The only resolve that I have found is to uninstall the iCloud Control Panel, the reboot my Windows computer, then reinstall the iCloud Control Panel and resync contacts and calendar to icloud.  This is getting to be very cumbersome to use this feature.  What is the cause of the problem that it keeps on disconnecting to iCloud?

I have also fixed it by uninstalling and then reinstalling iCloud, but as you have experienced, the problem recurs without reason.  Apple would/could not help as they say that the problem is with Microsoft's Outlook and that I should talk to them.  Microsoft's techies won't help without me paying some £200 as I have a Professional - a student's - version of Office 2007.  This is scandalous.  It is obvious, from the many who have reported the same problem n this forum, that Microsoft should look into this urgently and create a fix

Similar Messages

  • TS4463 I am using Windows Vista with Outlook 2007 and iCloud.  Everything has been great until this morning.  I'm suddenly getting the message "Set of folders cannot be opened.  The information store could not be opened.

    I am using Windows Vista with Outlook 2007 and iCloud.  Everything has been great until this morning.  I'm suddenly getting the message "Set of folders cannot be opened.  The information store could not be opened.  I tried running the repair utlity to repair the iCloud however I am still getting this error message.

    I tried rebooting.  It didn't change anything.

  • When I try to create a calendar announcement in my iCloud calendar thru my PC / Outlook, it says 'the set of folders could not be opened. The information store could not be opened'. Can anyone help?  This means I cannot set any calendar events thru my PC.

    When I try to create an iCloud calendar announcement / event on my PC thru Outlook, I get the message 'the set of folders could not be opened.  The information store could not be opened'.
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    If you upgraded to Windows 8 you may need to update the iCloud control panel for Windows to version 2.1 (see http://support.apple.com/kb/TS4463).

  • HT1386 Windows 8 Syncing Problem with Contacts and Calendars Office 2007 and iphone 4

    I have a new Dell Inspiron 17R and just did a sync with my iphone 4.  It wiped out my contact  and calendar listing.  I have selected the contacts and calenders sync option.  It is almost like the sync process can not fine the pst file on this new Windows 8 computer.

    For this particular issue, as suggested by yellowadept, go the the info tab at under the advanced section, choose replace contact information on iphone. This will over write any contact information on the iphone with what you have in address book on the computer.
    However, if you are interested in what part of the 111 contacts will be changed, you could open address book first. Then highlight all your contacts and click on file>export>as vcard. Then you could back up all your contacts to your desktop. After you export all your contacts then you could sync the iphone and allow the changes to see what changes were made. If the iphone actually changed anything, then you could delete all your contacts in address book, then import the vcards back in.
    Also, keeping a back-up of your contacts and calendars is a pretty good idea.
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  • Moving contacts and calendar entries from Outlook 2007 to iphone

    Don't know what happended - after installing newest update today - I do not have any contacts or calendar information on my iphone. I have had no problems for the last two months - now nothing. How can I get my contacts and calendar information back to my iphone from outlook 2007?

    In my case, I am sure that everything is set up properly. My calendar is still synching just fine, but I have NO contacts on my iPhone any longer. They are still in Outlook but just will not synch to my iPhone.
    I have tried resetting the sync history, restoring the iPhone back to scratch, creating a new Outlook profile, and even trying to synch my Outlook contacts from a different user account on my PC. None of these things have worked. I was synching just fine until the update but not anymore, and I am starting to get really angry....

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    I still use my blackberry and am not giving it up so quickly...but in the months Ive been using my iPad it has definitely become an alternative at times.
    Therefore is there a way tp sync my Blackberry contacts and calendar with my iPad using iCloud?

    You three would do better to sync to google directly.  Google has a blackberry app that will allow you to sync your contacts and calendars.  The app isn't perfect, but it works reasonably well, especially if you're just using one calendar to sync.
    Then there's plenty of ways to sync those to your iPad using Google, including Exchange, or simply adding it as a google account.
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    iCloud deletes the contacts and calendar entries from Outlook 2010 on my PC, when it syncs. with my iPad. How do I retain the contacts and calendar entries on my PC.

    I should mention that i have NOT upgraded to iOS 5 on the 3GS and don't want to.  Therefore, no iCloud on the phone.

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  • Sync Duplication of Contacts and Calendars

    Hi all,
    I am having duplication issues with Contacts and Calendars. I tried getting iPhone (via iTunes), iCal and Google Calendar to sync up but strange anomalies took hold such as conflicting dates. So I bought Spanning Sync. This promised to eradicate and "robust up" my syncing. Now the problem is that all of my contacts on the iPhone appear twice many of my calendar entries appear twice too. Very annoying. I'm predicting responses like "3rd party software makes it hard to diagnose", but I did try with Mac and Google on their own but they wouldn't work.
    I have since checked and unchecked all the boxes in iTunes (related to iPhone syncing) and re-synced but to no avail.
    Hoping someone has experience of something similar and a solution!
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    System info:
    Model Name: MacBook Pro
    Model Identifier: MacBookPro3,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.2 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 2 GB
    Bus Speed: 800 MHz
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    SMC Version (system): 1.16f11
    Serial Number (system): W8741AU** <Edited by Host>
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    I just looked a little further in the forums and found this thread. http://discussions.apple.com/thread.jspa?threadID=2048666&tstart=15
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    Message was edited by: bjt364

  • HT204150 Getting error message ("The set of folders cannot be opened") when clicking on "iCloud' folder in Outlook 2007. Lost contacts and calendar in outlook 2007 while installing icloud.

    Vista + Outlook 2007 + Icloud : Lost all contacts and calendar in outlook when installing/Synchronizing iCloud. Both still available on iphone and iCloud.
    How to get them back in Outlook? Understand iCloud erased them and transferred them in an other outlook account. In Outlook 2007, I can see a folder called "iCloud" but get an error message ("The set of folders cannot be opened...") when clicking on it. I suspect all is there, but no access possible. I assume some Outlook settings are uncorrect, but wonder which settings...?

    Well. Working just fine now, since uninstalling and re-installing icloud and syncing.

  • TS2793 why can't I sync my comcast contacts and calendars on iPhone?

    Why can't I sync my comcast contacts and calendars with my iPhone? Is this account not able to do this?

    The same thing happend with my iphone but with one app that need to sync my contacts. If anyone knows why is that please help !

  • HT1692 i synced my iphone and have now lost all my contacts and calendar data. How do I get this back?

    I synced my iphone and have now lost all of my contacts and calendar data. How do I get this back?

    It should all be on your computer in whatever program you have been syncing.
    Sync it back.

  • Why won't my wife's new iPad2 upload the "contacts" and "calendar" data from Outlook when I sync it.  Her iPhone does it just fine.

    Why won't my wife's new iPad2 upload the "contacts" and "calendar" data from Outlook when I sync it.  Her iPhone does it just fine.

    Hi!  check out the answers given here:
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  • Export contacts and calendar to microsoft outlook

    How do I export contacts and calendar to microsoft outlook?  Everything is correct on icloud and my phone but outlook calendar and contacts got wiped out.  Perhaps during a retore of the phone?  I've tried all sorts of setting changes with the help of IT but nothing works.  Using an export function from icloud only exports one contact at a time even thought I select all. When I use the icloud control panel to write a file, it bombs out regardless of whether I select all contacts and calendars or selected ones.  At one point I accidentally merged contacts and calendar entries (double and quadruple contacts).  I've manually corrected both contacts and calendar entries on icloud so that it and my phone are now correct, but the outlook contacts and calendar are remain empty and will not sync.  I've spent days on this debarkle.

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