Syncing iMac (Lion OSX 10.7.4) with Desktop Manager

I recently updated to Lion 10.7.4 on my iMac, and now I cannot sync from the desktop computer to my Bold 9650 - but syncing does work from the Bold to my computer - in other words it used to be a perfect 2 way sync but now it's 1 way only - any advice?
RIM told me they are aware of this but have no answer as it's an Apple responsibility, but Apple of course say that it's the responsibility of 3rd pary applications to work with their software - and we're left in the middle!!
Help!

In the future, please state exactly what you tried that didn't work so as to not duplicate troubleshooting suggestions and in this case, which browser you are using to access the net. Thank you
Try this DNS server.
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Quit and relaunch your browser.
If that didn't help, open System Preferences > Network > Advanced > Proxies. Deselect any checked boxes on the left, quit and relaunch your browser to test.
If that didn't help, assuming you are using Safari, try troubleshooting Safari extensions and third party plugins.
Try troubleshooting extensions and third party plug-ins.
From your Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that off if there are any installed. Quit and relaunch Safari to test. If that helped, turn extensions back on then uninstall one a time to test.
If it's not an extensions issue, try troubleshooting third party plug-ins.
Back to Safari > Preferences. This time select the Security tab. Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
Network monitoring apps such as Little Snitch and others can prevent pages from loading as well as some manufactures of anti virus software.

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I have an iMac on OSX 10.7.5 with Safari 6.1.6. Opening Safari produces a popup that cannot be removed, thus disabling everything else. How can I eliminate this?

I have an iMac on OSX 10.7.5 with Safari 6.1.6. Opening Safari produces a popup that cannot be removed, thus disabling everything else. How can I eliminate this?

Launch Safari with the Shift key held down. If that doesn't work, temporarily disconnect the computer from the Internet.
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First sync with desktop manager for mac: only 300 contacts synced instead of the 1100

I have a Curve 8310. version 4
I have a brand new mac with NO CONTACTS or calendar.
I have preciously very successfully synced with my windows computer for 2 years.
I have just tried for the first time to sync with desktop manager,.only 315 contacts synced of the 1100.
The apple people recommend using Mark/Space" missing Sync" but I am reluctant to do this as the reviews are mixed.
Help?

Hi there.
Have been using my BB Pearl 8100 on and off since Oct 08.
I have successfully synced with a Vaio (XP Pro) using BBDM (up to version 4.6) as well as iMac OS 10.5.8 using PocketMac for BB v4.1 and now BBDM for Mac. Have synced with iCal, Mail, Contacts (albeit 647)
PocketMac can be a little temperamental, but not that much of a prob as when i downloaded it was free (shareware) and the only alternative was Missing Sync.
This posting is provided as is and implies no warranties

Vista OP--Curve 8330---no sync with desktop manager---please help

I have tried the following versions of desktop manager, 4.3 from disk and download, 4.5, and 4.7. Each new version was tried after clean reinstall. Vista OP. I click the sync configure. I get the select a devise application window. I click on any one of the choices, and get the following choices:
<None>
ASCII importer/exporter
yahoo
THERE IS NO OPTION FOR VISTA
I have read many suggestions on this message community which basically say try a different version. THAT DOESN'T WORK. Is there anything else anyone has tried that works with Windows Vista?

Desktop Manager does not recognize any bluetooth drivers (stacks) other than the basic Windows Bluetooth Stack. If you have another bluetooth stack in use, you'll need to remove it and let Windows install the basic bluetooth stack. The downside of this is that you loose some of the advanced features that your current bluetooth stack gives...extra speed, etc. However, that's the only way to make bluetooth work with Desktop manager.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

How can i get my Imac, running OSX 10.6.8 with a 2Ghz Intel Core 2 Duo, how can i get Final Cut Pro 4 and DVD studio pro 2 to run on it?

I just bought an IMAC running OSX 10.6.8 (not sure what flavor that is). The processor is 2Ghz Intel Core 2 Duo (Late 2006). When i run Final Cut Pro 4 on it I get the following error.
                    "Configuration error
                       This software requires certain hardware or software which is missing
                                * AGP graphics Card"
If Final Cut Pro 4 doesn't run on my system, what version of Final Cut can I run on this as I am a filmmaker and really am comfortable with Final Cut Pro.
On the same note I also have DVD studio Pro 2 and that just quits without any message.
Hope any of you can be some help.
Thank you,
Doug

This is my first mac in a long time so i'm not sure about what this mac is as i didn't buy this from apple (ala Amazon). I'm a tad confused about the Intel/PowerPC thing. I do know the software version for sure, but the Intel/PowerPC is very confusing. I just need to find someone who would know about this question. It doesn't say G5 on this computer. Thats my biggest confusion. Help Me...

Outlook 2003 won't sync with Desktop Manager 5.0

I've just purchased a Blackberry 8900 and have installed Desktop Manager 5.0 on my PC. I can't get my BB to sync with Outlook 2003. When I try to configure the Synchronization settings, I select the Device application and click on Calendar. It then asks which applicaton I want to sync with and I select Microsoft Outlook. Next I'm selecting two way sync (although I've tried both of the one ways syncs as well and I receive the same message). I then click on transfer only future items. Then I get a Runtime Error: Option's value is unacceptable. Please check option properties. I've tried uninstalling Desktop Manager and reinstalling it---both from the CD that was provided and also from the BB website. Any ideas on what I can do to get the sync to work?
Solved!
Go to Solution.

Hi and welcome to the forums!
The Messaging Application Programming Interface (MAPI) profile is corrupt
During synchronization configuration, the following error message appears:
Option's value is unacceptable
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
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Blackberry Bold 9700 Cant Sync with desktop manager

When im trying to sync with my desktop manager it will be stuck on sync yahoo adress book i waited for 1 day still it never move.. pls help me

Hi and Welcome to the Forums!
Please provide the relevant details:
1) Your Device OS level (the entire 3rd line of Homescreen > Options > About)
2) Your PC OS (e.g., Win7-x64 Ultimate, XP Pro, Vistax32, etc.)
3) Your DTM version (from Add/Remove Programs -- all 4 octets)
4) Your PC PIM version (e.g., Outlook 2000, Notes 6.5, etc.)
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Runtime Error with Desktop Manager Sync

When configuring the syncing options for my Blackberry 8800 World Edition in Desktop Manager 5.0 on Vista Business, I encounter the error "A session of that type has not been started." This occurs when attempting to configure any of the sync applications with MS Outlook 2007. I really need to be able to sync my Blackberry with my computer, as my contact list changes from both directions. Thank you very much, I hope someone has an answer!
Solved!
Go to Solution.

Hi!
I thought you might not open a thread!
Look at these articles and see what's relevant, and then we can talk about it, OK?
Thanks,
Bifocals
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software Most important.
KB14346 Prevent BlackBerry Desktop Manager from starting automatically when the computer starts
KB03872 Invalid command line parameters error when starting BlackBerry Desktop Manager
KB14165
"Error 1500. Another installation is in progress. You must complete the
installation before continuing this one." occurs when installing
BlackBerry Desktop Manager
KB13187 How to uninstall or modify BlackBerry Desktop Manager on Windows Vista
KB13801 "Unknown Error Reported" appears when configuring synchronization in BlackBerry Desktop Manager
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BB 8330 Curve will not sync with Desktop Manager (Media Portion)

The BB Desktop Manager software will not let me use the Media portion of the software. I have enabled the media card option on my BB and I have also enabled "Mass Storage" on my phone. Why can't I get my BB to sync with the software?

Hi ripkin1981,
Welcome to BlackBerry Support Community Forums.
What version of BlackBerry Desktop Manager are you using? What happens when you try to sync media? Do you receive an error message?
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Deleting past calendar events on sync with desktop manager for mac? How to proceed

I am new to Blackberry desktop manager for mac. It is all set up and first sync is done without a problem. Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync. I need to keep previous calendar items, is there a way to solve this problem and not delete past events? I am sorry for asking this question, I am just new and very unsure of what I am doing. I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager. HELP! Thanks!

I am having the same problem. checked space, had to delete 2 apps. was set to forever, just changed to from 30 days in past to 18 months in future hoping it would make a difference on sync. Still trying to delete 1256 events.

Device time moves back 1 hour every time I sync with Desktop Manager

Every time that I sync my device using Desktop Manager the time of day on the device moves back one hour. Both my PC and my BB device are set to Central US time, so I can think of no reason why this occurs.
Ideas?
Message Edited by debitone on 04-02-2008 06:17 PM

If you can't resolve the DST on your computer you can also change the sync settings to not update your clock.
BB 8130 Pearl
IT Professional

Can I use Bluetooth to sync Blackberrry Bold diary and contacts with Desktop Manager (versions 6 or 7)?

I have successfully set up a Bluetooth connection with my PC. Can anyone tell me it is possible with either (or both) versions of the Desktop Manager software? (i.e. update all info without need for a cable connection using a Blackberry Bold 9900)
Many thanks!
Clive

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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Curve 8330 will not sync with desktop manager after 4.5 OS upgrade

Last time I connected to the desktop manager, it asked me to upgrade to 4.5. I thought, why not? So I did. Since then, I can no longer use the Google Sync for calendar and contacts as it stopped working immedately afterwards.
I realized I need to get my contacts updated on my phone, and my calendar corrected so I tried to sync to the desktop.
The phone is no longer being recognized by the system. This is since the updated. I have downloaded the USB / Modem drivers again but haven't installed / reinstalled them yet.
I was hoping it was maybe a simple fix?
I'm running Win XP Professional SP 3. I am using 4.7 of the Desktop manager. (Worked fine before OS upgrade)
If I haven't given enough details to help, please let me know.
Thanks!

natattack06 yes it should also help you as well.... basically any 5xx error
gallhiser you should still try repairing yours, might be able to sell it and make back some money

MULTIPLE PROBLEMS STILL WITH DESKTOP MANAGER 1.0.1

Could you please let me know if you are having the same problems with the new desktop manager for Mac 1.0.1. (simply state the number on the list below - no need to write anything else)
I doubt very much anyone has a fix for the problems since RIM doesn't, but could you just post a quick reply identifying which of the following issues you're also having in the list below. I Would like to prove to RIM how many people are having the same issues - I'm not so sure they realize how pervasive these issues are. Thanks
(1) Several fields in each contact in my Mac Address Book are not transferred to my Blackberry, for instance: the phone number category "Work 2", the phone number category "Other", the email category "home" - if there is two of them only one is transferred;
(2) It cuts off the end of the "Note" section in the Address Book contacts;
(3) The software crashes when syncing Entourage calendar;
(4) The software severely retards the functioning of my other programs while syncing the Entourage calendar and it is necessary to restart my computer for normal function to resume;
(5) Calendar event alarms are removed from my blackberry even though they are active on my desktop; and
(6) Some recurring Calendar events are not transferred over to my Blackberry.
Lance

My problems are also different. It was working for a while (a few weeks and maybe 4 syncs). Now, it always gives an non-descript "Sync Error" message when trying to sync Contacts with Address Book on my MacBook running Mac OSX 10.5.8, and DTM 1.0.1.   I've UNinstalled it, REinstalled it, and can get it to sync with iCal, but not Address Book.
I've tried all sorts of possible solutions, like eliminating all the Groups in my address book and only having 1. I've tried clearing the Blackberry data before syncing. I've tried syncing both directions, and I've tried syncing with overwriting everying in the Blackberry. None of those solutons works.   I also had problems with iCal, but got that to sync by clearing the calendar on the BB first, then syncing calendar alone (not with contacts).
I cant even express how disappointed I am with the Blackberry Destop Manager after waiting for more than year for it after PocketMac failed as a useless piece of code.   The limited setup features, and now its lack of any useful functionality has me ready to dump my Blackberry for an iPhone.   If that happens RIM, I won't be back, and I won't be advising any associates to stick with Blackberry. I'm at the end of my consumer satisfaction, so you don't need to spend millions with J.D. Power to figure this one out. Just make the **bleep** thing work with a MAC! (Just in case anyone from RIM is lurking...you'd think at least one of those software guys would use a Mac?)!!

Can anyone help me understand what this problem is with Desktop Manager that I am having???

Hi everyone! I have downloaded the Desktop Manager Software on to my desktop. I've clicked on the "media" option in the main menu.
I am brought to a screen that has 2 options. "Media Manager" and " Blackberry Media Sync".
Now, I want to download themes and wallpaper, but in order to do that, I need to select "Media Manager" correct? ... Unfortunately this option is not available. I have my blackberry on, and is connected to the USB port. I am able to click "start" on the "Blackberry Media Sync" option, but not on Media Manager. If anyone could help me out, this would be greatly appreciated. I am going absolutely insane trying to figure this out! Thx for your help!!!!
Much appreciated
~Linz

It seems clear to me that if you unplug your AirPort Extreme and those Wi-Fi networks still appear, they are not being created by your Extreme but by someone else's router. They won't be useful to you.
To eliminate confusion, open System Preferences > Network, and select Wi-Fi from the left column. Click the Advanced... button. In the "Preferred Networks" list, select each Network Name and click the "–" (minus) button. Check the box "Remember networks this computer has joined". Click OK, then Apply.
Then select your PalmSprings network in your Mac's Wi-Fi menu. Ignore any others that may appear there.
If you still have funky problems, try renaming your AirPort Extreme's network to something other than PalmSprings. Use "Palm Springs" (including the space character - spaces are OK) or something else. Other networks with similar or identical names will just confuse things.
Use a non-trivial WPA/WPA2 password for your Wi-Fi network. Give your Extreme base station a non-trivial password as well. These ought to be different from one another, but are not required to be. Doing so will preclude any concern about your network being "hacked".

Syncing iMac (Lion OSX 10.7.4) with Desktop Manager

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