Syncing issues for just one User

I have one user who has an issue with the flags for messages that have been replied to or forwarded via ActiveSync intermittantley not updating back to Outlook or OWA.
This has been the case with at least 5 different andriod devices, and several new Outlook profiles have been created also.

Is there anything you can see in the Application Logs for this user e.g. Event IDs 10030 & 10031?
Try moving the user to another mailbox database to see if this resolves the issue.

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    Gretchen,
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    Looks like I'm failing to articulate my thoughts properly as the conversation seems to be going in a different direction from what I am after. I'll try once more!
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