Syncing Issues - playlists on Itouch getting erased

I am still trying to get the hang of syncing. Sometimes I do it right and nothing that is already on my Itouch gets altered. However, lately, whenever I sync, my On-the-Go and Genius playlists get erased. It's weird because none of the other playlists that were already there, like ‘Recently Added’, get erased. It also deletes TV shows and movies. Unlike Recently Added, I always create my OtG and Genius playlists directly on the Itouch and not on Itunes. It's very frustrating because I just added about 100 more songs and I don't want to keep re-creating playlists every time I sync.
Is this because my Itouch automatically syncs when Itunes opens? If so, how can I stop that. I always try to turn that off, but I must be doing something wrong because it still automatically syncs when Itunes opens. BUT…the confusing part is that to my knowledge, the Itouch always automatically synced in the past, and it never used to erase anything on the Itouch.
Please help

Right now, I tried deleting all of the music and resyncing it from my iTunes directly to my iTouch. Hopefully this will solve the problem.

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Like many others, I got the new iPad 3 and couldn't sync all of my photos. The best i got was 1,000 out of 15,000 to work. Today Apple released iTunes 10.6.1.7 and said the syncing issue was resolved. I erased my ipod cache and hit sync. Still locked.

Like many others, I got my new IPad 3 and could not sync all of my photos. The highest I got was 1,000 out of 15,000. Today Apple released iTunes 10.6.1.7 that , among other things, said it fixed the sync issue with photos. I excitedly, erased my ipod cache and hit sync. It looked like it was working, but just like before iTunes locked. This time at 2,244 of 15,000. Anybody have an idea of how to fix this?

What's the capacity of your iPad?
iTunes needs up to 3x of the actual size of the files you want to sync during the sync process. And syncing 15.000 photos could cross the size of the available free space on your device.
Don't forget that the pictures are now optimized for the retina display, so the size increases for each of them.
Message was edited by: Ingo2711

Syncing selected playlists set but get more than are checked

Recently changed to syncing selected playlists to make room on iPod as library got too big. Problem is that list of playlists on iPod is different from those that are checked in settings for iPod. More are on iPod than are checked.
I thought it might be because one of my smart playlists uses another as one of the rules but one of the extras is not in any other playlist. Any ideas on what causes this? I opened up 15GB of space on iPod so space is not critical anymore.

I tried the restore button which returned the error "The iPod could not be restored. An unknown error occured (1418)". After googling this I followed these instructions on the apple website: http://docs.info.apple.com/article.html?artnum=304508
Completed all steps from 1-5 and tried to restore it again, the same error message ("1418") appears.
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Syncing issues/playlist issues

i think it was when i synced my iphone but when i looked at my music i had no recently added playlist or recently played playlist etc.
however they are all in my itunes... is there any way to get them back on my iphone.. i have iphone 4.. with the newest update

Hi colgate009,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
I would suggest following the instructions to setup manual syncing, remove the playlist that you are having an issues with, and resync it.
This information is on page 61 of the iPhone User Guide
manuals.info.apple.com/en_US/iphone_user_guide.pdf
Playlists
Clear or delete a playlist: Select the playlist, then tap Clear or Delete.
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy

Syncing issues with Calendar - ITouch

I am using 8GB Itouch, running on Software 2.2 and ITunes 8.0.2.20.
In the past anytime that I sync my information it would update contacts & calendar at the same time. Right now it would act as though it is syncing but it does not show the updated information on my touch. Can anyone help or guide me in the right direction of what to do?

There is apparently (according to our IT department) a known issue with Exchange calendar syncing, where the meeting status (and sometimes presence) is affected by how the meeting is accepted (on the iPhone vs. in Outlook vs. in Outlook by someone else with admin rights on your calendar). Reportedly, Apple is working on a fix.

How do I fix syncing issues between my iTouch and iTunes? My iTouch shows I have two copies of one song but on iTunes it shows I have one copy. I only purchased one copy too so where did the second copy come from?

Yesterday I purchased a few albums and CDs from iTunes to my iTouch. After charging my iTouch, I noticed some of the songs weren't there. So I checked my iTunes and they were still downloading so I synced them up to each other. For the 1st hour, there was only one copy of the song. Later on, when I hooked up my iTouch to see if my info corresponded to iTunes, I saw that there was additional copies of the same song on a few albums and some copies of individual songs. I didn't purchase them twice either. Now I have two copies on my iTouch but not my iTunes so I can't delete the additional copy.

Right now, I tried deleting all of the music and resyncing it from my iTunes directly to my iTouch. Hopefully this will solve the problem.

Blackberry Calendar sync issues- Recurring Meeting not getting updated properly

I'm an IT person, all of our employees have been moved to microsoft office 365 recently. After that all blackberry users(BB Q10) in my company are experiencing some strange issues with recurring meetings.
All the recurring meetings created before 11 AM IST are not syncing correctly and going to the next day in calendar(time is same). However this is showing correctly on outlook, iPhone and windows phone calendars.
We are using exchange active sync for email setup. The meetings are created using outlook.
Its strange that the issue is only for recurring meeting created before 11 am IST, single meetings and recurring meetings created after 11 am is working fine.
We have tried configuring the mail accounts on android windows and iPhone, but those are all working fine. Its only causing issues with Blackberry.
Troubleshooting done so far:
1. Checked the time zone of BB and outlook, all configured to GMT+5.30
2. Re-synched the calendar
3. Recreated mail account
4. Restarted phone.
Can any one help with this?

Hi,
Pl ensure that you have made the following settings for running BBP_VENDOR_SYNC. http://help.sap.com/saphelp_srm40/helpdata/en/56/54f137a5e6740ae10000009b38f8cf/frameset.htm
Else run BBPUPDVD to update the vendor data.
Regards,
Nikhil

FCP6 - Audio Sync Issues on Existing Clips

I recently installed the FCS2 upgrade on my MacPro desktop. I opened an existing project (with mostly 24p timelines) and there are some clips where the audio/video are not in sync. When I play the clips back from the Finder in QuickTime, they play perfectly fine. When I try playing them back in FCP6, in the Viewer window or in the timeline, the audio is not in sync.
A more accurate description would be: it's actually a VIDEO sync issue. When I get to a clip in my timeline that has this problem, the audio is accurate, but the video plays back a few seconds behind. Another observation: When I play the clip in the viewer from the beginning, the audio is in sync, by the middle it's off a little, then by the end it is VERY out of sync.
My preliminary diagnosis is that FCP6 is not interpreting the 24p files correctly. I've tried disconnecting and reconnecting the media hoping it would help but it didn't.
Sorry for the long-winded explanation. Is anyone else having these issues? Any suggestions? Thanks.

Update: In FCP6 (it may have been in FCP5 but I never saw it or used it) there is an option under Tools->Analyze Movie->Clip. When I run this against a clip that works ok, everything comes back normal. When I run this against a clip that is not working properly, it says:
Filename: Netherbeast_6-15
Duration: 00:02:20:13
Average Data Rate: 2998k/sec
Audio Grouping: Multiple
Video Track 1 (386.2 MB)
Duration: 00:02:20:13
Frame Size: 720 x 480
Color Depth: 24-bit Color
Codec: DV/DVCPRO - NTSC at Most Quality
Frame Rate: 23.98 fps
Average Data Rate: 2810k/sec (117k/frame)
This track appears to have dropped frames.
This track contains:
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1 frame of a duration of 1.0000 frame
Audio Track 1 (Stereo, 25.8 MB)
Duration: 00:02:20:13
Average Data Rate: 188k/sec
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Sampling Rate: 48.000 khz
Timecode Track Source TC
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MacPro QuadCore 3Ghz Mac OS X (10.4.9)

I have over 4000 songs in my Itunes library. I have 25-30 playlists det up. I just did a sync on my daugthers itouch and 85% of my playlists dissappeared. i rebooted my pc....playlists are still not there. very strange. advice appreciated

I have over 4000 songs in my Itunes library. I have 25-30 playlists set up. I just did a sync on my daugthers itouch and 85% of my playlists dissappeared. i rebooted my pc....playlists are still not there. The songs are still in my library. Very strange. Any Advice appreciated

Thanks, Michael. Itunes Match is not enabled on my daughter's Itouch. I have subscribed to it and have used the service to back up my song purchases. I merely did a sync via USB (as normal) to her Itouch. The sync wiped out 85% of the playlists that were on my home computer for the last seveal years. I have updated her itouch multiple times - both before and after I had subscribed to iTunes Match. After the last sync to her iTouch, the playlists just disappeared. My home computer is the main device I use to manage my Itunes library and my playlists. I am not sure what happened?
BTW - how are you affiliated with Apple? Are you? I feel like I have explained the issue pretty clearly, but your responses seem to focus on her iTouch and not my computer, where the playlists are managed. I want to know how to get the playlists back on my computer.
Thanks for your help. Rob

Playlist Sync Issues with new iPod Touch 8G

Hi Guys - This my first post. Just got an iPod Touch 8G for Christmas, and I'm
having some issues with Syncíng it and would appreciate some guidance.
I previously used a Sony PSP as my portable music player, and so my music
is organised into folders, with a .m3u playlist for each folder.
To get the music and the playlist onto the iPod, I tried to use the followqing procedure:
1. Downloaded and installed iTunes
2. Registered my iPod and signed up for the iTunes Store
3. Added one of my folders to the iTunes Library
4. Synchronised with my iPod (I selected Manually manage music and videos)
Checked that all the songs were downloaded successfully to the iPod, and
play on the iPOD.
5. Imported the .m3u playlist into iTunes(File->Library->Import Playlist).
Checked it had all items and could play the tracks from the library.
For some reason, the tracks from the folder now appear twice in the
Library after this step.
6. Attempted to sync the playlist to the iPOD. The playlist has 249 tracks,
but for some reason the sync operation fails with error message "Attempting
to copy to the disk 'Joseph Olajubu's iPod' failed. The disk could not be
written to or read from".
The playlist is partially copied, with between 49 and 208 entries (depending on the sync attempt). Playing the songs from the ipod or creating the playlist directly on the iPOD works. Any idea what's going wrong here? I've tried this operation on 2 different computers with similar results. The iPOD has around 4.5G memroy free. Alternatively, is there software like Anapod available for the iPod Touch if this is an iTunes bug?
Thanks in advance for your help

Bump

I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Help.

I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Wondering how to get my device from the other computer especially since I don't even know what computer it's connected to.

At some stage is is likely to have been connected to another computer's iTunes. It is now linked to that computer's library and iPhones can only be associated to one library at a time. Linking to a different one requires wiping the phone.
If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back.

I cannot get my iPhone3 to sync playlists. If I create the play list on my iPhone, when I sync the playlist is deleted. If I create te playlist on iTunes, when I sync, it will not transfer to my iPhone. Help!

I cannot get my iPhone3 to sync playlists. If I create the play list on my iPhone, when I sync the playlist is deleted. If I create te playlist on iTunes, when I sync, it will not transfer to my iPhone. Help!

Hello jmazumba
Continue your troubleshooting with the article below to resolve the issue with connecting to iTunes. It will walk you through checking the drivers as well as third party security software for any conflicts.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

HT1349 i have a new pc and when i plug in my ipod it says it must erase all data to sync. How can i get my music from the ipod to the new computer?

I have a new pc windows 7 and when i plug in my ipod it says it must erase all the data to sync. How do i get the music from my ipod to my new computer. The old computer is trashed and files are not available, songs are only on ipod.

One of the reasons why including your iTunes library with your computer's backup is a good idea. Use this link for future reference in this regard.
http://support.apple.com/kb/HT1751
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, and iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to authorize your new computer with your iTunes account with iTunes if you haven't already done so.
With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

Quick Fix to iTouch Syncing issues

I too have seen the problems mentioned in the forums about the ipod touch syncing issues with the january software upgrade option... And i have seen the quick fix that allows you to get it to sync. I will post it here so that eveybody doesn't have to scroll down to the bottom of a topic or search through topics. Please don't reply to keep this a clean topic so others can easily access the information.
*Disconnect iPod Touch from computer.*
*Disconnect computer from internet.*
*Reconnect iPod Touch to computer.*
*Start syncing editing ... whatever*
*Reconnect to internet*
This should hopefully allow you to start syncing again, it is not the ideal solution and I do hope the apple engineers can find a permanent solution. And thanks to the guys who posted the original instructions, I do not in any way take credit for the instructions, only making them more accessible.

I REALLY appreciate your help. Your fix worked and relieved a lot of frustration. I have HP everything (Printer, lap-top, desk tops) and was upset there wasn't an obvious "contact" option in the support web-site. I knew if I was allowed to describe the problem, a bright person like you would respond.

Syncing Issues - playlists on Itouch getting erased

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