Syncing issues with iPod nano 6th generation
I just had my dell laptop re-imaged. I have Window 7 as the operating system. My iPod 6th generation nano shows up in iTunes but music and audiobooks will no longer sync. I am able to get them to sync when hooked to other computers. Any advice?
Hello bell57
Try restoring your iPod nano with iTunes and then setup the sync again to see if it starts to sync normally again.
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
Regards,
-Norm G.
Similar Messages
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Issue with Ipod Nano 6th Generation
Hi,
I am currently living in Japan and managed to get an iPod nano 6th generation at the Apple Store in Shibuya. However, there are a few things that I am curious as to whether or not other users are experiencing. First, my songs are set to shuffle, and sometimes when I hit next song it will shuffle through 3 or 4 (my shake to shuffle feature is OFF). Once it gets to the song, it might show one songs cover but play a different song. Also, if a song is playing and I blank out the screen, the next song will sometimes play, but sometimes it won't at all. When I wake up the screen it appears as if the next song should be playing but it isn't. So far, this has been a little disappointing. Does this sound like a problem with the software and are others experiencing anything like this? Thanks in advance!What you are describing sounds like tracks that have been put on your nano that are not authorized to play them.
First, go to itunes and sort your music by "Kind" if this column is not showing, right click and select the kind column to show up. Sort by this column and scroll down, you will most likely see some music where the kind is "Protected AAC" or something like that. If you look on your nano, you will see that the tracks that are not playing are the ones where their kind is "Protected AAC".
If this all ends up being right, you need to reauthorize your computer to play your music. Connect your ipod, then in itunes select 'Store>Deauthorize this computer'. Then, select 'Store>Authorize this computer'. Then restore your ipod and resync all your tracks. Once you are done, they should be authorized and you should be able to play them on your ipod.
i -
My iPod's OFF/ON switch is not working and I have checked over internet that this problem is very common with iPod Nano 6th generation, my iPod is now out of warranty period. What shall i do now?? Please Suggest!!
You can do an out-of-warranty replacement at an Apple Store for a fee, get a 3rd party site to repair it, sell it for parts, or get a new one.
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Sailing accident with iPod nano 6th generation. Read description
So I was sailing today and my iPod 6th generation nano was in my life jacket pocket and the pocket was zippered. I was teaching a sailing class for kids and we decided to have a swim break and I jumped in the water with my iPod still in my life jacket. (Stupid mistake) so what should I do? I haven't done anything for it yet. Suggestions would be much appreciated.
Get a baggie and some raw rice or new silica gel packets. Put ingredients in the baggie and place it in a cool, dry place such as a cupboard. Wait 4 - 5 days. Connect the Nano to power (wall charger works best) let it charge for at least 30 minutes then reset it while it is still connected to power. It may take few tries. When if revives fully charge it.
If the back light does not work you will need to make a Genius Bar Appointment at your nearest Apple Store and either do an out-of-warranty replacement or buy a new one. They will give you 10% off the cost of the new one for recycling the old one. -
My ipod (nano, 6th generation) won't sync to a new computer with different stuff on it. Itunes on the new computer doesn't give the usual warning that you are about to lose all your existing stuff and the ipod *appears* to sync but when it's done it still has the stuff from the other computer on it. What to do?
Hey eamonn27
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
Express Lane
https://expresslane.apple.com/GetproductgroupList.action
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
iPod nano 6th generation, syncing with audiobooks does not work now, had been working. Sync test says: No iPod touch, iPhone, or iPad found. Connectivity test OK, no physical problems, iTunes shows the iPod. Any clues what to do?
Hmm.. Thank you for the response.
Have you tried using the iPod with another user account or computer, to help narrow down whether the problem lies with the computer, account, or the iPod itself?
Maybe try reformatting it, using the tools provided by Windows. Instructions on how to reformat your iPod can be found in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
B-rock -
IPod Nano 6th generation won't sync with iTunes.
I replaced the battery in my iPod Nano 6th generation and now it won't sync with iTunes. It shows in the list as iPod recognises that it is in recovery mode, so advises to restore. Press the restore button and after a time a message says can't find the iPod
do you ever unplug your iPod without ejecting it first?
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I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
hi my ipod nano 6th generation will not turn on what should i do ...no batery left and never pluged it into itunes
Hi meganisawsome,
If your iPod will not turn on and you are getting indicators that there is no battery left, the first step would be to make sure that the iPod has been charged correctly. You may find the following article useful:
Apple Support: Charging your iPod battery
http://support.apple.com/kb/HT1384
If you are still having issues after charging, you may want to look at this article:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Regards,
- Brenden -
Can I synch an ipod nano 6th generation with Mac OSX 10.4.11 with Itunes 8.02?
No. You need at least Mac OS X 10.5.8 or later as well as iTunes version 10.1 or later. Sorry.
B-rock -
My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing happens.
I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM. -
Hello, my ipod nano 6th generation is with the black screen, now restored, already pressed for 8 seconds and decrease volume botação start and not resolved, can someone help?
I am currently having this same problem. This nano lasted me less than 2 years.
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IPod Nano 6th Generation Volume Button Issue
The "-" volume button on my iPod Nano 6th generation is stuck in the "on" or depressed position against the case. It looks like the button either is binding against the case, or a spring-like mechanism beneath the button is broken.
Any ideas on how to fix the issue short of taking it in for a service appointment? Maybe by opening the case?
AIf you open it or have a 3rd party repair site work on it you will no longer be eligible for an out-of-warranty replacement from Apple at a price of $65/$75 (make a Genius Bar appointment before going.
You can buy the switch and replace it but be sure you are up to it. Check http://www.ifixit.com for teardown instructions. -
Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is plugged into itunes. Can't even restore it. I get Error 1415?
Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy -
I pluged in my iPod nano 6th generation and i says "The iPOd cannot be synced. An unknown error occurred (13019)" It synces like 20 songs out of 1117 songs and I tried almost everything I know to get it to synce. I restarted my computer, reset iPod and got the newest version. So please help!
Hello Renee116,
The fix you are looking for is found here:
https://discussions.apple.com/message/15028503#15028503
Hope this helps.
~Julian
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