Syncing issues with lost of iTunes account.

We have a house with 1 computer, 2x iPhones 4S, 1x iPad, 2xiPad mini's and 6x iTunes accounts (including 1 account we no longer use). When syncing the iPads an error message comes up saying some files can not be synced because iPads can only hold files from upto 5 iTunes accounts. how do we solve this issue? Can we close down the old account and keep the file from there? Any advice happily accepted.

Did a bit of research and changed the c states within my BIOS
http://discussions.apple.com/thread.jspa?threadID=2088612&start=30&tstart=0
This gives some more details.
Fingers crossed it's working so far

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Sync issues with .mac & iPods / iTunes

Hi,
I have recently been getting sync issues with both my .mac account and iTunes. (all iPods)
To be exact, it is having trouble syncing my address book.
For iTunes, I can sync everything but my calendars and address book. (It freezes) My iPods work fine in syncing when I turn of the Ical / Address book sync feature.
and when my .mac sync starts, my computer freezes. (When trying to sync my address book)
This has only happened over the past week and I think its due to recent updates for the iPhone.
Can someone from Apple investigate this please....

HI Dean,
Try trashing the preference files:
com.apple.isync.plist
com.apple.addressbook.plist
They are here: Home/Library/Preferences. Open the Prefs folder, locate those files, drag them to the Trash and reboot. See if that helps.
Carolyn

Syncing issues with the new iTunes..

Hi,
I just downloaded the new iTunes (11.0.1.12) and am facing some sunc issues.
In my previous itunes, when i would download an app to my iPod over wifi and then connect it to my PC, iTunes would automatically sync and maintain a copy of the app in my PC. My iPod and the PC would be in sync.
But now after I've downloaded this latest iTunes, I downloaded an app to my iPod and when I tried to sync with the PC, the app no longer got copied to my PC. I've tried syncing many times. Its there on my iPod but never gets copied to the PC during sync. Why is is this happening?
Help!

There aren't any issues with the new iTunes. You need the most recent iTunes to sync your iPod

IOS 7.1.2 sync issue with iPhone 5 iTunes 11.2.2.3 windows 7

Unable to sync content with iPhone 5 after upgraded to iOS 7.1.2 running iTunes 11.2.2.3 on Windows 7. Photo albums are messed up initially, then re-sync a few times and ended up with iTunes summary tab status showing capacity usage as only "Other". All boxes under Option section are unchecked. Please help if anyone has the same problem and resolved.
Thank you.

what doe you mean you tried "basically everthing?" Did you follow http://support.apple.com/kb/ts1538?

Syncing issues with iPhone 4 & iTunes

Anyone else having problems with syncing between iPhone 4 and iTunes 9.2?
Keep getting syncing error messages when I'm trying to add music - either required file not found or duplicate file name is specified. iTunes then hangs. Leaves me having to install phone from backup or reinstall new phone

Did a bit of research and changed the c states within my BIOS
http://discussions.apple.com/thread.jspa?threadID=2088612&start=30&tstart=0
This gives some more details.
Fingers crossed it's working so far

Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

How do I get rid of lip-sync issues with iTunes 10.2.2.12?

Hi Everyone.
Firstly, a very Happy Easter!
I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
The system stats for my PC are at the bottom of the post.
The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
I suppose my main questions are:
Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
Is the spec (below) of my PC causing any issues.
Here's an Easter Egg for anyone able to help!!
All the best
BandAidUK.
System Information
Time of this report: 4/24/2011, 10:13:44
Machine name: DEREK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 3326MB RAM
Page File: 1273MB used, 3941MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
        Card name: NVIDIA GeForce 6200
     Manufacturer: NVIDIA
        Chip type: GeForce 6200
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
   Display Memory: 512.0 MB
     Current Mode: 1280 x 1024 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.6099 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
      WHQL Logo'd: Yes
WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x0221
        SubSys ID: 0x02F3196E
      Revision ID: 0x00A1
      Revision ID: 0x00A1
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
            Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
            Other Files:
        Driver Provider: Creative Technology Ltd.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run
            Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
            Other Files:
        Driver Provider: Analog Devices
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
               Registry: OK
      Sound Test Result: Not run
Sound Capture Devices
            Description: Creative SB Live! Series
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: P16X.sys
         Driver Version: 5.12.0001.0129 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/14/2003 16:58:12, 1296384 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF
            Description: Hauppauge WinTV 88x Audio Capture
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: hcw88aud.sys
         Driver Version: 2.125.28070.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/12/2010 09:47:58, 13440 bytes
              Cap Flags: 0x41
           Format Flags: 0xCC0
            Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
            Driver Name: smwdm.sys
         Driver Version: 5.12.0001.7000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/22/2005 11:08:40, 260224 bytes
              Cap Flags: 0x41
           Format Flags: 0xCCC
DirectMusic
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
                  SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
        Registry: OK
     Test Result: Not run

Select *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
In List view, you can turn off every column (in menu View > View options) except track name.

I have an iPhone sync'd to my iTunes. My boyfriend has his own iPhone with his iTunes account set up within it. We want to sync his iPhone to my iTunes account on the PC but we wnt to retain everything from both phones and the iTunes account. Help?!?!

I have an iPhone sync'd to my iTunes. My boyfriend has his own iPhone with his iTunes account set up within it. We want to sync his iPhone to my iTunes account on the PC but we want to retain everything from both phones and the iTunes account. Is this possible? Help!

zoe1713 wrote:
Is this possible?
No. If you connect his phone to your iTunes account/computer, ALL iTunes content on his phone will be erased. By design, iPhone syncs or manually manages iTunes content with ONE computer at a time.

I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome

1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.

ITunes sync issues with Windows 7 64k Bit

I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!

Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
-Jason

Gave grandkids Ipads for Christmas. I need to sync each to my Mac with their own Itune accounts. I do have them on my computer with their own login. What is the best way to sync their Ipads?

I need to sync each of my grandkids IPads to my Mac with their own Itune accounts. Each grandkid does have a login on my computer that I control. On their IPads they each set up a ITune account. What is the best way to sync their Ipads? Is there something I need to make sure is turned on in their accounts on my computer?

Hi Jodel,
Thanks for visiting Apple Support Communities.
If your grandkids each have a user account on your Mac, you can use the steps in this article to set up syncing with each user account and iPad:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
You may also find the advice in this article useful:
How to use multiple iPhone, iPad, or iPod devices with one computer
http://support.apple.com/kb/ht1495
Regards,
Jeremy

I have a sync issue with any songs name track 1 or 2 so on ..even though my itune shows I have the play list right but after i sync the same 20 tracks play very different tracks, it doesn't happen when I sync other songs that actually have names

I have a sync issue with my ipod, anytime I synch a playlist that has generic song names instead of actual names like track 1 or track 2 so on even though my itune library shows and plays the song, but after a sync my ipod will play a different song. Never happnes if the playlist has actual song names, than everything is fine..!!!!Any help?

If I understand you correctly, when iPod play the Track 1, a different song is played, what is the name of this different song?

My iPod Classic is synced with an old iTunes account. How can I transfer this music to my new iTunes account?

My iPod Classic is synced with an old iTunes account. How can I transfer this music to my new iTunes account?

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.

My wife and I have iPhones with 2 different iTune accounts and iCloud accounts, How can I set my Mac and iTunes up to be able to sync all as 1?.

My wife and I have iPhones with 2 different iTune accounts and iCloud accounts, How can I set my Mac and iTunes up to be able to sync all as 1?.

You can't merge two iTunes accounts.

Syncing issues with lost of iTunes account.

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