Syncing issues with windows 7 and iTunes on a 64 bit machine

When syncing iPhone to iTunes, windows closes iTunes when the first app starts to sync.
Music and all other syncs transfer without an issue.
Is there a computer protection setting that needs to be changed?
Does windows see the app as a virus?

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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ITunes sync issues with Windows 7 64k Bit

I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!

Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
-Jason

Major sync issues between iphone and itunes + outlook

I have an iphone 5, mistakenly pushed the button to update to ios7, got a new window pc with win8 and office13, and mistakenly again got updated itunes 11.1.3...after many years of pretty seamless itunes/outlook calendar/contacts/podcasts/ etc etc syncing experiences, now itunes doesn't sync playlists with my phone, constantly wipes out my podcasts even though i chose "no sync with podcast", doesn't sync into outlook calendar/contacts/etc at all. i tried to roll back to itunes 10.7 (used the tips from this forum), but it says my phone won't work with versions older than itunes 11. it's like nobody's able to talk to anyone any more. what's going on????

Hi pws442,
It sounds like you’re running into an iCloud syncing issue with your MacBook Pro and your iPhone. If you haven’t already, take a look at the articles linked below which provide a lot of great information and troubleshooting tips.
iCloud: Troubleshooting iCloud Calendar - Apple Support
Get help using iCloud Contacts - Apple Support
Ciao,
-Jason

Syncing issues with the new iTunes..

Hi,
I just downloaded the new iTunes (11.0.1.12) and am facing some sunc issues.
In my previous itunes, when i would download an app to my iPod over wifi and then connect it to my PC, iTunes would automatically sync and maintain a copy of the app in my PC. My iPod and the PC would be in sync.
But now after I've downloaded this latest iTunes, I downloaded an app to my iPod and when I tried to sync with the PC, the app no longer got copied to my PC. I've tried syncing many times. Its there on my iPod but never gets copied to the PC during sync. Why is is this happening?
Help!

There aren't any issues with the new iTunes. You need the most recent iTunes to sync your iPod

Sync issues with .mac & iPods / iTunes

Hi,
I have recently been getting sync issues with both my .mac account and iTunes. (all iPods)
To be exact, it is having trouble syncing my address book.
For iTunes, I can sync everything but my calendars and address book. (It freezes) My iPods work fine in syncing when I turn of the Ical / Address book sync feature.
and when my .mac sync starts, my computer freezes. (When trying to sync my address book)
This has only happened over the past week and I think its due to recent updates for the iPhone.
Can someone from Apple investigate this please....

HI Dean,
Try trashing the preference files:
com.apple.isync.plist
com.apple.addressbook.plist
They are here: Home/Library/Preferences. Open the Prefs folder, locate those files, drag them to the Trash and reboot. See if that helps.
Carolyn

Syncing issues with iPhone 4 & iTunes

Anyone else having problems with syncing between iPhone 4 and iTunes 9.2?
Keep getting syncing error messages when I'm trying to add music - either required file not found or duplicate file name is specified. iTunes then hangs. Leaves me having to install phone from backup or reinstall new phone

Did a bit of research and changed the c states within my BIOS
http://discussions.apple.com/thread.jspa?threadID=2088612&start=30&tstart=0
This gives some more details.
Fingers crossed it's working so far

IPhone don´t recognize with Windows and iTunes

My iPhone don´t regognize Windows and iTunes.

Please, nobody help me with my problem. I was worked in last time. But suddenly it doesn´t work it. I had a full capacity. Now I already delete a lot of pictures and applications. After connection PC can´t recognize my iPhone. Please, could you navigate how to repair it? Thanx :-)

Is there compatibility issues with windows 8 & iTunes 11.0.1

I'm sure there's something wrong here, either with iTunes 11.0.1, or its compatibility with window 8.
iTunes became a nightmare, nothing is organized, it do not save modifications, it can not remember what's watched what's not from movies or tv shows, even with the new files I just added.
Even music.
It is not even streaming or synching properly to apple tv (the latest version), it keep on disconnecting.
I tried this is 3 devices, with different brands, two of them with windows 8/iTunes 11.0.1, all the same, but the 3rd is with Windows 7/iTunes 10.7.0.12, it is working great, very smooth, all is well, in all fields.
Plus, All my devices are 64bit, when i install iTunes 11.0.1's iTunes64setup.exe, downloaded from apple.com/download, in my windows 8 64bit, then i run iTunes i got iTunes (32bit) "knowing that from task manager"
what's going on??????
It's a total mess.
I wish i can use another program, rather than iTunes, but I'm stuck, because all my devices are from apple.
please help

That didn't work for me....I have done every concievable action to resolve this....now I am getting pissy......Went through all the suggestions on the support page....I am going absolutely nuts here, uninstall, reinstall, set this default to that....NO ONE KNOWS WHY THIS IS HAPPENING OR IT WOULD BE ADDRESSED ALREADY!!!!!!
Sitting right next to my new laptop is the old one that started out with XP on it. Has Win7 and itunes fires right up. I called my brother, he doesn't have apple products. He just bought a new laptop and did the 8.1 upgrade and guess what? Itunes still won't recognise my 4S....
ANY FEEDBACK WOULD BE GREAT. However, keep in mind I have done everything except throw the laptop and the phone.....
IF IT AIN'T BROKE DON'T FIX IT!!!!!!!

Severe audio sync issues with DVR and RAI(Italian) channel.

Having severe audio sync issues with the Motorola QIP6416-2 while
watching RAI(Italian) channel. The audio is about 2 seconds behind
the video. This is the only channel it seems to happen with.
I just switched from Cablevision about a week ago and never had a
sync issue with their DVR with the same RAI channel or any channel.
I've tried changing hdmi cables with no success and I also went to
component video cables but the problem remains. Resetting the
box helps but within 15 minutes the sync issues return. Also,
a channel change and back helps briefly,
The only new piece of equipment in the mix is the Motorola DVR,
nothing else has changed. The DVR is connected directly to my
tv.
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Mike

Being a foreign channel, there may be something screwy with the framerate (PAL conversion?). I don't personally subscribe to any foreign languages channels and I doubt too many on this forum do either, so you may have trouble finding someone to replicate the problem on their end here.

Major CalDav and Syncing Issues with Ical and Address Book

As a CEO and business owner - I loved the move over to Mac after the intel chip as installed. Yet, the issue of working on a Mac for business comes down to the operating system. Up to Snow Leopard I was very pleased.... since Lion it has gone downhill.   I upgraded to Mountain Lion and many of the issues with speed and problems with mail were addressed. Yet, it appears Apple has made a bad decision with regard to synciing to other programs.
I was told it has cut out syncing capablities for Address book and Ical (I assume other programs). This has caused great issues for The Omni Group, File Maker and Market Cirlce (creators of Daylite) and a lot of angst for me as a business owner!
To top this off - it appears CalDav is not bi-directional and has issues. In other words, it does not work as it should.
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I hope the CalDav issues are being cleaned up and if anyone from Apple wishes to comment on this I would appreciate it. I have tried to talk to support but the powers to be are the ones calling the shots on software design. Support can't fix what is broken the program.
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As an IT consultant, i'm in agreement with Mr Utts.    The promise of "it just works" died with Steve Jobs.   Mac OS has been in freefall since 10.5 .    I need a fully functional OS, not an iPad on my desk. ( this means YOU Forstall !! )
Why break Samba ( a standard ), why break WebDAV ( a standard ), why break CalDAV ( a standard )??    Apple has done ALL of these things and they seem to be doing it on purpose.
The Apple "ecosystem" is just fine, but removing functionality as fast as you can, and removing interoperablity as fast as you can... if Apple products ONLY work within the ecosystem... people can and will leave Apple.    You've already run off the business users by refusing to make a real Server or real Server software.   You ran off the video user with Final Cut Pro X.   Dumbing down (and breaking) the OS is running off the IT User.
Mac OS used to easily walk the line of "hard core enough for a Unix Guru, easy enough for your Mom". Now they just want the Moms.
And i disagree, we are ALL "qualified to say what Apple might do about this...", they will do nothing.   They don't beleive they have made a mistake. They beleive WE are the problem by stubbornly insisting that things that used to work should continue to work.

ITunes and iPhone 4 sync issues with Windows 7 64 bit

I am getting several errors with sync'ing iTunes to my iPhone on windows7 64bit. I reinstalled iTunes, I did a repair on iTunes, even tried a RESTORE on iPhone, but it gives me so many errors one after another after another.
1. Some of the items were NOT copied to iPhone "iPhone" because one ore more errors occured.
2. Attempting to copy to the disk "iPhone" failed. An internal device error occured.
3. The iPhone "iPhone" can NOT be synced. An unknown error occured (0xE8004006).
4. The iPhone "iPhone" can not be synced. The required file can not be found.
5. The iPhone "iPhone" can not be synced. A duplicate filename was specified.
6. The iPhone "iPhone" can not be synced. An internal device error occured.
These errors keep appearing one after the other.
I have fully uninstalled iTunes and ALL Apple programs from my PC, rebooted, disabled antivirus/firewall software, etc.
I have tried changing time zones.
I have created a new user account on same laptop and still have same issues with iTunes.
Restore fails with error "Unable to read file or file is corrupt".
Yet iTunes works fine on a 32bit operating system of Windows 7.
The problem is that I upgraded my laptop and the new laptop is Win7 64bit. I have ALL the newest drivers, and I checked to ensure it was not a BIOS or CHIPSET driver causing issues. All windows updates are up to date and current.
I have been trying for over a week with every piece of trouble shooting I can find to make this work.
Any help or further information would be VERY GREATLY APPRECIATED.
Thanks in Advance

I too am having the exact same issues on the same laptop! I spent an hour last night with "supervisor" in tech support who didn't solve my problem but did close the ticket (210757099 for any Apple people that might read this). Thanks a lot Ben!
I have seven ipod/iphone/ipad devices so I am very familiar with how to sync. In the last few weeks, version 10.2 of iTunes (I'm up to 10.2.1.1) has gotten less and less reliable in successfully sync'ing to the devices. It started out with my 3GS, but my iPhone 4 was fine. Then I got an iPad2 and now NOTHING will sync properly. Every time I plug one in (or press the sync button) it wants to do a restore from the backup made the last time it sync'd. It does that, reboots the device and sync's.
I've gotten a ton of errors, here's a sample.
iBooks couldn't be installed on my iPhone unknown error 0xE800000C
Textie couldn't be installed on my iPhone, unknown error 0xE8000013
"failed required file not found" - This is one of my favorite error messages. It demonstrates how Apple is becoming like Microsoft. It is 100% accurate and totally useless. It would be helpful if it told me the NAME of the file that was not found...
unknown error 0xE8004006
"duplicate file found" - Again, in true Microsoft form, it didn't tell me the NAME of the file that was duplicated.
I tried everything discussed in the following thread but it did not work.
http://discussions.apple.com/thread.jspa?threadID=2401822
Stopping the enhanced USB controller didn't work. Mine is the Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller (version 9.1.1.1020).
A few days ago I got hundreds of errors in a sync. When it completed, a dialogbox came up asking if I wanted to send this crash report to Apple, I said yes. So, crash reports are now automatically being sent. You can see evidence of this in the %appdata%\Apple Computer\Logs directory.
This section of the log looked interesting because it says it couldn't connect to USB mux port 32498
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionReceiveMessage (thread 4232): Could not receive size of message: 0 No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] readthread (thread 4232): Could not receive message: 0xe8000001
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] AMDServiceConnectionSendMessage (thread 2504): Could not send message size: No error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] connect_toport (thread 5700): Could not connect to USB mux port 32498 for device 3: Input/output error
[4404 @ Tue Mar 22 09:05:05 2011] [(unknown facility) iTunes.exe] MobileDeviceConnectlocked (thread 5700): Could not connect to lockdown port on device
Just grasping at straws here....

Sync issues with Windows I tunes and ipd touch

HI
I am having some issues with transferring music to my ipod touch, the music is clearly displayed in I tunes, and I use the correct way to move the folder into the Ipod icon.......sometimes it works absolutely fine, and then I try another album and it just wont transfer.
I was wondering if there were any issues about which you connect first iTunes or Ipod first ? that might make a difference..however which ever way I do it my Ipod is always recognized by I tunes straight away.
could there be issue with the non official apple cable I am using.?.i don't see why as it will copy across other albums absolutely fine and charges up my idpod quickly
I have also checked in the folders to see if there are any strange goings on with music tracks that might stop them from transferring across... but all of them are named correctly and in the MP3 format
the albums that will not transfer do not appear to me to be in any way different to the albums that will transfer.
any advice would be appreciated as it is quite frustrating not to be able to copy all the albums that I want to over to my Ipod touch
Thanks
Stu

The message indicated the iPhone is synced with another library. Syncing with this computer/library will wipe the contents from the device.
Have you recently changed computers? Is this the same computer the device is always synced with?

IOS 7.1.2 sync issue with iPhone 5 iTunes 11.2.2.3 windows 7

Unable to sync content with iPhone 5 after upgraded to iOS 7.1.2 running iTunes 11.2.2.3 on Windows 7. Photo albums are messed up initially, then re-sync a few times and ended up with iTunes summary tab status showing capacity usage as only "Other". All boxes under Option section are unchecked. Please help if anyone has the same problem and resolved.
Thank you.

what doe you mean you tried "basically everthing?" Did you follow http://support.apple.com/kb/ts1538?

Ipod sync issues with Windows 7

I just purchased a new computer with the Windows 7 operating softeware and now I cannot sync my Ipod Touch (3rd generation) but I do not experience this issue with my old computer with Windows Vista. When I need to update my Ipod I have to connect it to my old computer. Help. I do not want to pay Apple for support when I see countless post about this issue.

Diane Wordsmith wrote:
Are you set to manually manage on both computers? If not, an auto sync on one of them will erase the iPod and place that computer's library on it.
No that wouldn't be it. The manual vs. Auto sync setting is stored on the iPod, not on iTunes. So if you take a manually managed iPod and plug it into an iTunes it has never connected to before, the new iTunes will still recognize the iPod as manually managed and not do anything bad to it (in theory).
Patrick

Music Sync Issues with Windows 7 PC

I am having issues where iTunes freezes when syncing music to my iPad. iTunes completely freezes, the sync doesn't complete, and the music is not seen as visible to the PC until a reboot. There are other posts in the forum for Mac users that talk about old plug-ins being the culprit; the instructions for how to find the plug-ins are written for Mac users, so does anyone know how to look at these with Windows 7? Also, there is a fix listed on the forum but my PC doesn't know what to do with these (doesn't recognize the program type). Any ideas on how to fix?
The other posting also states that this can happen when an iPhone is on the same account...I have an iPhone on this account as well.
Thanks in advance for the help!

Nope. No hangs in vista not XP. But, I won't have a phone that can't tether so I don't have an iphone too.
Is it backing up? I hear it's slow for lots of data. For no good reason other than a bad host tool (itunes).

Syncing issues with windows 7 and iTunes on a 64 bit machine

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