Syncing music freezes iPhone and erases album artwork

This is ridiculous, I just bought the iPhone 6 and updated iTunes to the latest version (I'm on Windows 7). I try to sync new music and iTunes refuses to do so. Instead, it deletes all of my album artwork and just freezes while trying to sync. I added 3 songs to the library, but it says it's syncing 1 of 7 and just doesn't do anything at the first song (not the song I added, old song). Anyone know what is going on?

iTunes 12.1 is very unstable, as is iOS 8. There are just bugs with music management and syncing, simple as that. I have run into a number of issues, especially since 12.1. Music doesn't sync over at all, the device's library gets corrupted, album art disappears, etc.
A quick glance around these forums shows that a large number of people are having the same problems. iTunes and iOS are just extremely buggy, and our only recourse is to wait for software fixes.

Similar Messages

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    Hi all,
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    Of greater frustration to me is this: I will check playlists to sync with my iPhone and they are, apparently, added successfully... Playback is fine etc. Yet, once you delete the songs/playlists from iTunes, the next time you plug the iPhone into your machine the songs disappear. This appears the same with video also: this implies that you always need the original music/playlist on iTunes every time you connect with your iPhone, otherwise music previously 'synced' vanishes. THIS SURELY CANNOT BE RIGHT?
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    Many thanks...

    Had you read the iPhone users manual, you'd find that indeed your iPhone is working as it should. The iTunes music library (videos, music) synchs with your iPhone. If you remove songs or videos out of your iTunes library, the songs will of course disappear from the iPhone.
    There is no drag/drop capability with the iPhone with respect to the iTunes library.

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    An exclamation mark means that it doesn't know where you moved the music to.  To fix this, click on the exclamation point and when it asks you to browse to the location where you moved it to, use the normal commands to go up and down folders in your external drive until you find the song.  Repeat as necessary.

  • My ipod touch(4th gen) just recently had the iOS 5 update.bu for some reason about 80% of my music collection appears with no album artwork and doesnt play any songs.basically it has my music on their but wont let me access it? please help!

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    i have the same problem but i have ios 5.01. how do you unsync? please help, thanks

  • Hello, failing miserably here,  cant import nef files from aperture 3.1.2 to iphone 4.  I am syncing with the projects and smart albums and I am only able to sync the jogs and psd's   Anyone out there to aid this frustrated photographer??

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    everytime i plug my iphone into my computer to sync it freezes up and i have to restore it to factory settings... what can i do to fix this?

    Mac OS 10.6 Snow Leopard came out in July of 2009 and became obsolete in July of 2011 when 10.7 Lion was introduced. Unlike earlier Operating Systems which were removed from the Apple Store when a new OS came out Apple kept Snow Leopard around for a year until 10.8 Mountain Lion came out. When Mountain Lion came out they removed Snow Leopard and Lion from the online store.
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  • HT1473 I was loading the new operating system to my 4s iphone I had to remove my music to have enough space I clicked on the box that said sync music to computer and remove from phone. The only music saved was the ones bought on itunes where did the other

    I was loading the new operating system to my 4s iphone
    I had to remove my music to have enough space
    I clicked on the box that said sync music to computer and remove from phone.
    The only music saved was the ones bought on itunes where did the others go
    This is a new imac

    For music that you've purchased from Apple that are on your iPhone you should be able to copy to your computer's iTunes via File > Transfer Purchases. Also if you are in the US then you should be able to re-download past music purchases for free : http://support.apple.com/kb/HT2519
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  • Can't sync music to iphone after a restore from back up

    I Recently backed up my itunes library to external hard drive to move it to a new PC.  Now on my new PC I have the album files showing in my itunes folder but when I click on them they are showing empty so I though I had lost all my music.  However when I opened itunes it searched my PC and restores my library as it was before.  The problem now is I cannot update any songs on my iphone it is still showing what I had installed on it before I done the backup.  I have us synced music in itunes and when I connect my iphone it is showing no music on it and about 8 gb free but when I look at my phone the music is still there and it is only showing about 500mb free on there?

    Is iTunes match switched on on your iPhone?
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  • Itunes wont sync music to iphone 5c

    itunes wont sync music to iphone 5c, skips music portion of sync and gets stuck on "waiting for changes to be applied"
    also wont remove cloud downloaded previously purchased songs during sync, i have restored the phone from my old one that was destroyed, but other than that sync pretty much doesnt work at all for photos or anything else.
    plenty of available space on brand new phone
    IOS 7.0.4
    itunes 11.1.3.8

    After days of getting frustrated I finally found a solution: Don't use itunes to sync music. After going through pages of possible solutions (restores, syncing albums one at a time, removing all music, deactivating accounts, making a call while syncing and various other things) as well as trying to contact apple support (Which was a joke--They wanted to charge me $19.00 to get help for a problem with their software), I change my Google search terms to "how to sync music without itunes" and  I found a program called CopyTrans Manager for free. It only took me a few minutes to add the new tracks to my iphone. It automatically organizes it the same way itunes would and you have the option to make your own playlists. Best of all it synced the first try! Itunes is now dead to me. Now I just have to figure out what I'm going to do with all the free time I have since I'm not going to be spending hours banging my head at my computer ready to throw my phone out the window.

  • How do I get 3 ipods on one computer have their own library without having to sync with another one and erasing its content?

    So I have a computer that I use for my iPod and my list is the main library that stays on the computer along with any other music my mom buys from her account. Anytime that I want to add music to any of theres, a window pops up saying that I need to sync to the library and erase the existing one they have. I dont want to do that I just want to be able to add any music they want for it without it saying that. My moms can add any music under her account to hers it still goes on to mine but at least it goes to hers. When my dads is attached it asks that question like I said before. Any one know how to make them all seperate?

    How to use multiple iDevices on one computer

  • How can I delete apps in iTunes and have that sync to my iPhone and iPad?

    How can I delete apps in iTunes and have that sync to my iPhone and iPad? I don't want to delete 3 separate times for each item. I just carefully chose 30-35 apps to get rid of via iTunes, hoping it would sync to my devices, only to find I have to repeat the process on my iPad, take notes, then repeat it on my iPhone. It wasn't always so tedious was it?
    Here's the "Help" I got from Apple. They even quoted my question back to me then proceeded to answer with something very different and completely missing the point.
    I understand that you would like to delete the Apps. I know how eager you are to get the required information and I will be happy to assist you.
    You can remove individual songs, audiobooks, and videos from your iPod, iPhone, or iPad. Removing an item from your device doesn't delete it from your iTunes library.
    To remove items from a device other than an iPod shuffle, first make sure that iTunes is set up to manually manage items.
    1. Connect your iPod, iPhone, or iPad to your computer.
    2. When the iPod, iPhone, or iPad icon appears in iTunes, select it.
    3. Unless your device is an iPod shuffle, click the Summary tab and make sure "Manually manage music and videos" or "Manually manage music" is selected.
    4. If the disclosure triangle to the left of your iPod, iPhone, or iPad (below Devices) is closed, click the triangle so that you can see the device's contents.
    5. Select the item you want to delete and press the Delete key.
    This was not helpful in any way and I am still unable to delete apps on my devices in a global, iTunes based way. Each device still requires its own independent process.

    Match was off.  I made all of the changes and then went through the "Turn on iTunes Match" option.  I now have deleted some tracks, edited the Metadata in CDDA, and then added it back.  This worked fine, but it is not a good solution.
    I just tried making some edits and use the "Update iTunes Match" and that seemed to work.  It looks like the real answer is that Match must be up and operational, then you can make changes and run the Update to incorporate the changes.  However, if Match has a problem then Signing Out and back in to your store account and going through the process of Turning On Match (were you get the questions, "Add this Computer to Match" will overwrite any changes. 
    Since this relies on the stability of iTunes, I won't be making a lot of changes between updates.

  • Is it possible to transfer music between iPhones and iPods with out using iTunes

    Is it possible to transfer music between iPhones and iPods with out using iTunes

    Nope.  Both require iTunes on a computer to sync music from.
    Unless the iPod is an iPod Touch and the music was bought from iTunes.  In which case the Touch can simply go to the iTunes App, under Purchased  and download the purchased songs for free.

  • Itunes 10.6.3 - Just update to the new Itunes and the album artwork is not sticking anymore... I upload the artwork and when I change songs and go back the art is gone. Anyone with similar issue ?

    Itunes 10.6.3 - Just update to the new Itunes and the album artwork is not sticking anymore... I upload the artwork and when I change songs and go back the art is gone. Anyone with similar issue ?

    I have this issue.  Album artwork was totally fine before.  After this update, it is all messed up and even got messed up when transferred to my iphone.
    iTunes doesn't have the artwork anymore, but then iPhone has it but shows wrong artwork with wrong albums.
    Please fix!

  • ITunes 11.1 wont sync music to iPhone 4s

    I'm having a problem with getting iTunes to sync music onto my iPhone 4s after updating to iOS 7 and iTunes 11.1. Tried restarting both devices and it didn't help. Hoping someone can help me with this problem.
    Thanks in advance,
    J_Workman

    Hey everyone, I have also been having this problem and have finally found a solution that is not quite what anyone else has posted yet.
    I actually haven't seen the "Syncing Music to iphone" since the new ios update so im quite happy..
    Here are the steps that I took to solve:
    1. Turned off auto lock and password on iphone 
    2. After connecting iphone on the summary page the only three boxes I have checked are Automatically sync when iphone is connected, sync only checked songs and videos, manually manage music and videos
    3. Now, click the On this iPhone tab. In the bottom right there are "setting" and "Autofill". Under "Settings" select replace all items when Autofilling. I also arbitrarily selected "reserve 1.12GB for disk use".
    5. Then I clicked "Autofill" and selected Replace Songs.
    6. Lastly I pressed "Sync" while I was still on the "On This iPhone" page.
    7. I was actually about to leave the computer and then I saw something magical..."Syncing Music".....Holy Sh...!!!
    Notes:On the iPhone: WiFi, Bluetooth, Cellular, personal Hotspot and VPN are all disabled. I use PC. I have about 5000 songs. I do not use Match.
    Before today I was also having a disc space issue with a large block of "other". I deleted the music data from my iphone and that fixed that problem, however, the phone was still not syncing the majority (4800 of 5000) songs.
    I do not pay for icloud storage, I have never restored my iphone
    *I also do not have the "Sync Music" box checked under the Music tab, however, simply doing this did not solve the problem

  • Itunes keeps turning on 'sync music' to iphone

    Everytime I plug my iPhone in to my computer, iTunes will by itself toggle on 'sync music'. When I untoggle it and go back and hand add songs to the phone, it starts a sync process again and low and behold the sync music button is toggled on again! And the songs that I've just added by hand are removed from the phone again.
    I recently used the sync to be able to delate some songs that had auto-download to my phone when I upgraded it to iOS7. These songs weren't appearing on the list of music when I hooked my iphone up and I wasn't able to delete them striaght from the phone either. I turned the sync off as soon as I got the songs deleted so I could go back in and add only the small number of songs I wanted to be on my phone. 
    I'm really at wits end at this point. I'd stop plugging the phone into my computer if I could, but its my only means of charging at the moment. Anyone else have this problem?

    Hey everyone, I have also been having this problem and have finally found a solution that is not quite what anyone else has posted yet.
    I actually haven't seen the "Syncing Music to iphone" since the new ios update so im quite happy..
    Here are the steps that I took to solve:
    1. Turned off auto lock and password on iphone 
    2. After connecting iphone on the summary page the only three boxes I have checked are Automatically sync when iphone is connected, sync only checked songs and videos, manually manage music and videos
    3. Now, click the On this iPhone tab. In the bottom right there are "setting" and "Autofill". Under "Settings" select replace all items when Autofilling. I also arbitrarily selected "reserve 1.12GB for disk use".
    5. Then I clicked "Autofill" and selected Replace Songs.
    6. Lastly I pressed "Sync" while I was still on the "On This iPhone" page.
    7. I was actually about to leave the computer and then I saw something magical..."Syncing Music".....Holy Sh...!!!
    Notes:On the iPhone: WiFi, Bluetooth, Cellular, personal Hotspot and VPN are all disabled. I use PC. I have about 5000 songs. I do not use Match.
    Before today I was also having a disc space issue with a large block of "other". I deleted the music data from my iphone and that fixed that problem, however, the phone was still not syncing the majority (4800 of 5000) songs.
    I do not pay for icloud storage, I have never restored my iphone
    *I also do not have the "Sync Music" box checked under the Music tab, however, simply doing this did not solve the problem

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