Syncing my iPhone to iTunes no longer works

I have just updated my Mac to Yosemite and now the new iTunes software will not allow my iPhone's to sync.
I am using a USB cable to connect the iPhone to my Mac, I see the phone in the top left for a brief moment, then I get the colored wheel starting to spin and it won't stop.  I need to be able to sync the phone and iTunes for my work.

If you don't see your connected device in iTunes for Mac - Apple Support

Similar Messages

  • HT1414 Why does the step 2 in syncing my iphone to itunes is not working? Why can it not sync?

    Im trying to sync my iphone to itunes so i can put music in my phone. However, it only goes to step 2 in sync.I want to know why is this happening and what i can do to fix it because i want music on my phone. Then i also tried sending it through bluetooth form my other phone. Nokia N97. So i want to know what to do.PS my phone has no external memory. Hope someone can help me.

    You can't send it by BT.  I assume step to is the Backup step when you sync.  If that's where the sync is stopping, assuming you have Windows, try this:
    Assuming you have Windows:
    Quit iTunes.
    Start an elevated command prompt (Start Menu>All Programs>Accessories>right-click "Command Prompt">choose "Run as Administrator")
    Once in the command prompt, type "netsh winsock reset" (with our the quotes) and press ENTER.
    Reboot your computer.
    Restart iTunes.
    Connect your phone and try syncing again.
    If this doesn't fix it you probably have a corrupt iPhone backup from a previous sync that must be deleted. To do this open iTunes, go to  Preferences, on the Devices tab you will see a list of your backups.  Click each backup and click Delete Backup.  Then connect your phone and try syncing again.

  • When I try to sync my iPhone 4s it no longer works.  I have a bunch of songs that now show up on my iPhone with a red circle with a box inside of it and they won't play, yet I can find them and play them on my Mac.  What do I do?

    My iphone 4s will no longer sync music from my music library on my Macbook Pro.  I also have a bunch of songs that now have a red circle with a box in it next to the song on my phone and those songs will not play.  They are present in my itunes library and I can play them on my Mac but they will not play on my iphone.  I have tried unchecking all the music and applying those changes and syncing and it does nothing.  All the same music remains on my phone, unchanged.  Help! What do I do? I have read to uninstall iTunes and reinstall it but will I lose all my music?

    Hello Courtney,
    Thank you for the details of the issue you are experiencing when syncing your music to your iPhone.  It sounds like iTunes is not able to locate the original file for the song to transfer it to your device.  I recommend reviewing the following articles to locate you music files on your computer:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • The computer i synced my iphone to is no longer working and i didnt change the settings to manual. is there a way to change that on your iphone without loosing all of your songs

    Please help! I really don't want to lose all of my songs but I want to change the settings

    You might find these two user-tips helpful :
    syncing with a new computer : https://discussions.apple.com/docs/DOC-3141
    and if you don't have a copy of your music etc, recovering content from a device : https://discussions.apple.com/docs/DOC-3991

  • Syncing with iPad mini does no longer work since latest update of iTunes

    Syncing with iPad mini does no longer work since latest update of iTunes and iPad mini

    Hi grecokev,
    Thank you for contributing to the Apple Support Communities.
    You mention that your iPod nano is no longer recognized by iTunes after an update. Reinstalling iTunes is a good troubleshooting step, and if the device still doesn't appear in iTunes, try the following steps next:
    Turn off your computer and your iOS device or iPod, then turn them on again.
    Check to make sure that you've installed all required updates for your computer.
    Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
    USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
    You can find these steps in this troubleshooting article:
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    If the steps above don't solve it, see the section of the article called "Verify that Apple Mobile Device Support is installed" for some additional steps to try on your PC.
    Best Regards,
    Jeremy

  • I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

    I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

    Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
    Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with.

  • I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon.  Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

    I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon.  Could this be because I have an old iphone and it's not compatible with the latest version of itunes?

    Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Can't sync iPhone 5s, "Itunes has stopped working". What do I do?

    all of a sudden i cant sync my iphone with itunes. i get the message "itunes has stopped working."  what is wrong?

    Hello neverusemegym,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • Can i use multiple computers to sync my Iphone with itunes?

    Can I use a different computer to sync my Iphone with itunes since my laptop crashed?

    No. TM is machine specific and is not ideal for syncing machines. You need syncing software or MobileMe. MobileMe has a 2 month free trial. Oh, cloning software of specific files may work as well depending on what you are syncing.
    [www.apple.com/mobileme>

  • Syncing multiple iPhones to iTunes

    My Mac has 2 accounts, one for Parents and the other for Kids. That way, all our photos, music, documents and bookmarks are common and at the same place. I also have a MobileMe account into which I got an alternate email account for my wife, back when that option was still available. Finally, I had an iPhone 3G which I sync'd over the cloud and with iTunes to carry around all that nice stuff and some great apps.
    Then I got an iPhone 3GS. And gave the 3G to my wife. See where I'm heading?
    Now, I still want to share my iLife with my wife but I also want to sync her iPhone with iTunes. That means that I want her to be able to get all the photos, songs and apps she wants but I don't want to loose data on my iPhone in the process. Is it possible to manage to iPhone using the same Mac OS X and iTunes account? I want to be able to sync our apps together and buy them using my iTunes account but I also want to make sure that syncing our apps in iTunes will not overwrite the data in them for the different phones.
    How does that work? Any suggestions? What's the best way to achieve this setup?
    Thanks in advance.

    You can sync as many devices as you want to the same itunes account, there is no limit. You can chose what itunes content you want on each device. You can have the same content or different content, the chose is yours. Itunes will keep everything straight, by device, upon subsequent syncs.

  • HT204406 I have loaded a new CD into my iTunes library on my PC. But when I sync my iPhone with iTunes (on PC), I don't get the new songs (or new CD). I get them on my PC but not on my iPhone. This just started to act this way. It was wirking around Janua

    I have imported a new CD into my iTunes library on my PC. When I sync my iPhone with iTunes (on my pc), I don't get the new songs (or new CD). I have them on my PC but not on my iPhone. This just started to act this way. It was working in January 2013.

    Read this on how to do that https://discussions.apple.com/docs/DOC-3141

  • HT201413 I am running Windows 7, ITUNES 10.6.3.25.  I am unable to see my Iphone/sync my iphone in Itunes.  I have uninstalled all components of Itunes and downloaded the newest version to no avail.  Please help.....Thanks

    I am running Windows 7, ITUNES 10.6.3.25.  I am unable to see my Iphone/sync my iphone in Itunes.  I have uninstalled all components of Itunes and downloaded the newest version to no avail.  Please help.....Thanks 
    I am attaching the Diagnostics data below:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Dell Inc. Inspiron N7010
    iTunes 10.6.3.25
    QuickTime not available
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0016AA9C0126E318
    Current user is not an administrator.
    The current local date and time is 2012-07-05 11:42:18.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.6.3.25 (x64) is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34.  Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod (5th generation) running firmware version 1.3
    Serial Number:       8L643QK9V9R
    iPhone 4 (CDMA) running firmware version 5.1.1
    Serial Number:       C8RG57F0DDP8
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    I did all that HT1925 recommended and it was no help.  My computer still won't recognize my iPhone.  Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.

  • When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"

    When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"  How do I fix this?

    I had the same problem.  I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
    It worked for me.  Good luck!

  • My iPhone 4s is no longer working.

    My iPhone 4s is no longer working. It kept turning off and on on it's own and i tried to restore it. I pressed the lock and home button. I connected it to itunes as it says. Once in itunes it says the iPhone is on recovery mode and then when it is suppose to restore it says :Verifling with apple and connecting to iphone. Then another screen pops but that an unknown error has happened and doesn't recovery it. What can I do?

    It has no serial number or nothing.

  • I'm unable to sync my iphone via itunes

    i dropped my iphone on its back... the phone is still working - when i call it, it rings,,, however, the screen is blank and black... i tried to restart it using the home buttom and top button... still didn't turn on.
    i'm trying to sync my iphone via itunes on my windows pc - however, because i have a passcode lock on my phone, itunes sends an error message saying that it cannot sync my phone until i unlock my iphone by entering in the passcode.
    i tried to do it, even with a blank screen, but it didn't work.
    what can i do?

    Try this link. I had the same problem, used this and now it works like normal!
    http://support.apple.com/kb/ts1567

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