Syncing never finishes - stops at last step

I have iOS8.1.3, iPhone6+, Yosemite 10.10.2 and iTunes 12.1.50 - all current software.  I am trying to do a backup of my iPhone and at the Transferring Purchases stage it stops and says "preparing to copy items" and that's as far as it goes, tho the little green spinner is working.  On th iPhone it says it is at Step 4 "waiting for changes to be applied" but it stays that way -- I have canceled the Sync and unconnected the iPhone but transferring goes on forever and nothing seems to get applied. 
What next?

I've assumed you've all solved this problem now but for those that haven't then this is what I have just done that worked.
It turned out that I had not signed in to iTunes with my Apple ID.
I recently had to change my Apple ID as I forgot the security questions (maybe that sounds familiar to any of you having this issue syncing as well?). Anyway I signed in to iTunes Library via iTunes. This was the first time I signed in since I changed my ID as my old ID was still showing. I had to authorise that I wanted to use the new ID and voila! I can now sync again.
Hope this was useful for some of you!

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