Syncing phone, stuck in backing up
Plugged my phone into itunes, and it goes thru the usually back up process, but mine is stuck "backing up"
Should I cancel and try again?
Having the same issue.
Let iTunes sit for over 8 hours to try and back it up two nights ago and then uninstalled/reinstalled iTunes (using the download off of the website) and the issue is still happening.
I can't update to iOS5 as a result.
Using an iPhone 4.
Windows 7 x64
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After installing OS5 my sync is stuck on back up 2 of 7 - 12 hours
After installing OS5 my ipad is stuck on backing up 2 of 7 - 12+ hours waiting
Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again.
You will not lose data by resetting.
Also check this article:
iOS: Apple logo with progress bar after updating or restoring from backup -
Hi all,
Apologies: I've just joined the community and didn't quite figure how to write a msg! Hope it works...
Anyway,
I read many posts on this annoying error message (Waiting for changes to be applied) in the last 2/3 days, but they all refer to the sync staying stuck on it.
Mine doesn't.
I read the message, then it quickly shuts down the sync and the iTunes progress bar only shows the apple...
As suggested by many, I removed voice msgs, turned off/on, tried to sync in individual stages (calendar only...) but nothing works.
I am up to date on iTunes (11.1.1.11) and have IOS 6.1.3 on my phone, to sync on a Win8 pc (all worked fine until recently).
I have had this phone for several years and it has never done this.
It worked absolutely fine, until I loaded the latest version of iTunes it seems...
Any suggestions?
Many thanksALSO, on the iPod under Settings>General>iTunes Sync, you may need to back out of the "iTunes Wi-fi Sync," and reopen it to get it to update.
(I use iTunes 11.1.5.5) -
My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob??? There are no error codes which appear and the iTUNES just gets hanged, is there a solution?
Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected. -
IPhone 3GS (iOS 5) will not sync, stuck on *backing up* in iTunes 10.6.3.25
I recently updated iTunes to the latest update for Windows, since then, whenever I connect my phone and try to sync it just gets stuck in *backing up* for ages.. if I leave it it will be in backing up for hours. I cannot sync my phone or add any content now. I've been told to try and click the *X* in the progress window at the top of iTunes - but doing this does nothing but freeze iTunes for a few minutes - then it continues to *back up*... frustrating. Can anyone help?
Ta very much,
Chrissi
Windows 7 Home Premium, iPhone 3GS (iOS 5.1.1) and iTunes 10.6.3.25
I am also having this problem: https://discussions.apple.com/thread/4076906?tstart=0 Could they be related?
Message was edited by: ChrissiMoonClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if the problem has been resolved.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
G1 Sync stuck at Backing up, since July 2
I have upgraded to 3.0 and synced many times. But since July 2nd. I have been unable to sync my phone.
I either get unable to find phone via an error message or Backing Up is stuck in an endless loop for hours.
I've rebooted both PC and iPhone
If I cancel the sync via iTunes or the iPhone, "Canceling Sync" is stuck in an endless loop.
I am able to pull pictures and Last Fm can scrobble.I beliebe I have solved my own problem
I saw a suggestion in another post that said to try a different USB port, and that did the trick.
I guess iTunes does not like to sync over USB when that cable is plugged into a hub. -
IPhone 4s Can't Sync to iTunes, Stuck in Backing Up (2of6)
I've an iPhone 4s 64gb iOs 5.0.1 for 3 weeks now, but still can't sync it w/ iTunes at all, I've tried iTunes version 10.5.3.3 and version 10.6.1.7 but both of them stuck on backing up (step 2 of 6).
I'm using win7 64bit. Can anyone help ? Reseting the iPhone and reinstall iTunes doesn't help at all.
And when I plug the iPhone4s to the laptop the lockscreen slider (where it used to say 'slide to unlock') didn't change to 'slide to cancel sync' or something like that (if it should have been that way) but there's two arrow circling on the upper left of the screen tho.
Please Help, really need to sync it
ThanksNow, i found the way out by the help of my cousin in the end. So with me, the problem is within the OS of the computer/laptop/notebook(my case)/netbook, so i need to reinstall my windows 7 and i did, after that everything works fine with the syncing iPhone with iTunes.
For those who have the same provlem, maybe reinstalling your computer/laptop/notebook/netbook can help ^^
Regards.. -
Problems with Syncing iPhone 3G (4.2.1. iOS). What is appearing in the status bar is "Syncing "untiled playlist.." and its stuck at backing up. I noticed that my name has been replaced to "untitled playlist". Whats wrong
Welcome to Apple Discussions!
Maybe a long shot, but WD is not known for the quality of some of their enclosures, although I do like the drives themselves. It may be worth mounting this drive in a different enclosure, something like one of OWC's FireWire enclosures with the highly reliable Oxford chip sets. I wouldn't be inclined to trust a WD enclosure, especially if it already seemed to be acting in a flakey manner.
Here's an example of what I mean:
http://eshop.macsales.com/item/Other%20World%20Computing/MEP924FW8E2O/
I have 3 of these and I really like them.
From what I understand, if the drive spins up, it is often possible to recover data from it. To be absolutely certain to destroy the data, you just about have to take a hammer to the disk. Hopefully, there will be a way to get your data back.
Good luck! -
IPod Touch stuck in "Backing Up" while trying to sync
Hi. I have a 2nd Generation iPod Touch (16GB) with firmware 4.2.1. When I tried syncing it the yesterday, it was stuck in the Backing Up step for a few hours. I tried cancelling, I tried ejecting the iPod through iTunes, and tried shutting down iTunes by X-ing out and by going into Task Manager (Windows 7). None worked, my computer froze, so I had to shut down my computer without ejecting the iPod or cancelling the sync. Then when I reconnected the iPod, I had to restore it. I couldnt restore it on my laptop (the computer I was using), it would come up with an error message that said something like "This iPod cannot be restored due to.... (1604)".
Then, I tried restoring it on iTunes on my desktop computer. This worked, and the iPod restored with firmware 4.2.1 and would work. However, all of my music and everything else is on my laptop. So I tried then syncing it with my laptop to get all of my music back, but first started with trying the sync the (less than) 1GB of Apps I have... Again, the iPod is stuck in "Backing Up" and has been for almost an hour now. I have the latest version of iTunes (10.6.3), and its not an issue with Windows as everything else works fine.
What should I do?
Thanks,
AdamSee:
iOS: Troubleshooting backup issues in iTunes
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1604 -
How do I back up the calendar and contacts from my iPhone5 to my new macbook pro(10.8.3)? I have backed up the phone, but it does not transfer the calendar or the contacts. If I check them in the sync area and then back up the phone again will they transfer or be erased? I am a bit gun shy since my previous macbook pro committed suicide and I lost a ton of info there.
Copy everything from your backup copy of your old computer.
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My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What can I do next since it doesn't give me even one clue as to what the error would be?
Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted : a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone. I deleted that event, then went through the calendar resync one by one, and all seems OK now.
In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them. It would be nice to have a similar way to work with Calendar!
Thanks for pointing me to the right article. -
I have tried to sync my phone to my new computer. I get the message about erasing my phone and downlading everything from my library. My phone has not connected to the cloud in many weeks, so I assume my cloud to library is NOT up to date and I don't want to erase until then. What are my options?
I also need to figure out why my phone does not back up to cloud.Try deleting an other icloud backup and see if it will automatically backup.
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Ipod touch gets stuck on backing up when syncing
when i sync my ipod touch (32g) 3g, it gets stuck on backing up.. I need help..what can i do to get it to sync properly again?
Try moving the backup file(s) to a safe location so iTunes has to create an entire new file. If/when you get a good backup, you can remove the move backup(s). The backup is located here:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory. -
we got 2 new iphones one for me and one for my mom i synced mine and it backed up, when i did my moms first sync everything got wiped out and it turned into my phone how can i undo this there is no back up except mine ios 5.0.1 iphone
I have 3 iPhones and 3 iPod syncing without problems on one computer.
Go to Settings > General > Reset > Reset All Settings.
On your mum's iPhone go to Settings > General > About > Name - put in your mum's name so that iTunes can tell them apart. -
omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766
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