Syncing problems with apple tv first generation

Ok I got an apple tv the other day and I am having a hard time syncing anything to it. So I have the first generation apple tv. Its has software 3.0.2 and says it is up to date. I have updated my my itunes to 10.6.3 (25). I am not very computer smart fyi. So I am able to connect to itunes on my apple tv but when I attempt to sync my movies it tells me that itunes could not sync with apple tv because it is busy. Which I don't understand. Then sometimes it allows me to sync it says transferring purchases from (my apple tv) coping 1 of however many. But it never continues it seems like it stays frozen at 1. So I am at a total lost. I have tried turning off the home sharing and turning it back on. Restarting both computer and ATV. Please if anyone could give me step by step instructions i would greatly appriciate it.

You also need to edit out your e-mail address, we not suppos to post them in the forum,
Once you have th cable you will need to factory restore of the ATV
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367An example of a micro usb cable
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