Syncing stopping at a certain date on Windows Mobile (Lumia 635) but works fine on iPhone

Hi All,
As the title describes, we have Exchange 2003 estate with ActiveSync configured, have an issue with two user's account on a single server, with Email's not syncing past the 27/02/2015. Added both accounts via the same method to my iPhone and they sync perfectly,
just won't sync on any of the Lumia 635's, tried it on 3 of them. No error messages, just the phone syncs for a long period of time before stopping and saying "Not up to date".
Please can anyone give any pointers on where to start looking for the root cause?

One thing that might help.
If your primary server is hosted by your company, double check the outgoing settings.
Host Name:
Use SSL:
Authentication:
Server Port:
If it zips through your primary server without effect, try turning the primary server off and one of the secondary on.
If connected to Edge or 3G, you can use ATT's SMTP server.
If issue still persists, then set up a gmail or yahoo account to test with.
Both are free email services.
If still fails, then general troubleshooting might help.
Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps.

Similar Messages

Magic Mouse will not scroll in Windows 7 boot camp, but works fine in Mac OS

I have a Magic Mouse that was working fine it would scroll and everything, then one day it just randomly stopped working in my Windows 7 bootcamp partiontion. I went to the Mac OS to see if there was anything wrong with the mouse, but it works fine in the Mac OS. I already made sure to install all available software updates but that doesnt seem to have helped. Any help would be appreciated.
Thank you

My wireless mouse is not recognized by Bootcamp bluetooth.
Have you been able to solve your mouse issue?

Yahoo business mail stopped being pushed to both of my iMacs, but working fine on iPhone.

I recently updated to 10.9.2. And I can see the messages on the server, but why can't I see them in mail??
I've tried deleting the account from my preferences, and adding it back in but still nothing. My normal yahoo mail still is working fine.
For business mail, I pay for POP forwarding.
Any help is greatly appreciated.

I'm SO frustrated with this Yahoo! email integration... I'm seeing the same issues as you:
1) PUSH email stops pushing
2) "Sent" email messages ("whoosh" sound implies all is well) via Yahoo! are not actually being sent.
This would be bad enough if when sending email the client actually told me there was a failure... but it turns out it's been a completely transparent problem. All appears well, but isn't.
The only solution I seem to have found is to delete the Yahoo mail account in the Settings/Mail area, and then re-add it through the Settings/Mail UI. After doing this I find that Push notifications and the ability to send email via Yahoo! mail returns.
.... The problem is that - based on previous experience - it won't be long before the client, or Yahoo (I have no idea where the problem really lies) will quietly stop functioning again.
I'm also a Yahoo! Plus email subscriber, if this has anything to do with the issue. Any non-plus users out there running into this issue?
Apple / Yahoo / AT&T... PLEASE fix this!
Message was edited by: NigelC

PC Sync could not update the data to the mobile ph...

Ok now I am a little annoyed with my Nokia 6680.
For the last four months it has been working fine but all of a sudden it has stopped synching with either of my PC's.
The phone connects ok and I can do file transfers etc however when I try to sync it fails with the message
"The Synchronisation has been Terminated!"
and
"PC Sync could not update the data to the mobile phone."
I updated PC Sync to latest version on both PC's and I have tried cable and bluetooth connections but get the same issue.
In the end I bit the bullet and re-initialised the phone and it began working again.... for three days and then its doing the same thing again. It still connects ok but no sync.
My Laptop is using WinXP SP2 and my home PC is on WinXP SP1.
Anyone able to help with this please, my phone is effectively now a paper weight and I will go back to Pocket PC phones again.

Thanks for the tip I had the SAME problem on the 6822 same error. The phone had been fine for a month or so. Then nothing would synch, thought it was the PC fixed / reinstalled the software changes options nothing would work same error.
Read your note, powered down the phone and Bingo all synched fine!
Thanks very much. I'm using a Nokia 6822

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

HT5219 how can I connect two thunderbolt monitors to my macmini in windows 8 and bootcamp? Works fine in OSX

how can I connect two thunderbolt monitors to my macmini in windows 8 and bootcamp? Works fine in OSX

Did you try to hook up both monitors to the Belkin adaptor? Trying will determine if your monitor has a bad input port. See if the Belkin adaptor is the problem. I have never used that specific adaptor, but I have always had luck with the Dr. Bott's DVI for ADC adaptor. Best of luck.
www.drbott.com

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Acrobat 8 is not compatible with Windows 8, for the simple reason it was
created much before it and Adobe could not participate the changes to the
OS that Microsoft implemented many years later on. You need to buy the
current version for compatibility.

BPEL process fails in SOA (in UNIX), but works fine in SOA (in Windows) env

Hello,
BPEL process fails in SOA (in UNIX), but works fine in SOA (in Windows) environment
Step 1: Build a asynchronous BPEL process which has no extra node. Make and deploy it in 'local windows desktop SOA' server
The BPEL process has three nodes:
a. client - on the left side of the swim lane
b. receiveInput - first node in swim lane (client calls 'receiveInput')
c. callbackClient - second and last node in the swim lane ('callbackClient' calls client)
Step 2: Go to BPEL console and 'Initiate' the BPEL process -> 'Post XML Message'
Step 3: Now, I can see the successfully completed BPEL instance in the BPEL console.
Now,
Step 4: Deploy the same BPEL process (dummy asynchronous) in the SOA server (hosted in unix box)
Step 5: Go to BPEL console and 'Initiate' the BPEL process -> 'Post XML Message'
Step 6: I find that the BPEL instance appears to have ended in error (on the second node i.e. callbackClient )
With the following error message
+<invalidVariables xmlns="http://schemas.oracle.com/bpel/extension"><part name="code"><code>9710</code>+
+</part><part name="summary"><summary>Invalid xml document.+
According to the xml schemas, the xml document is invalid. The reason is: Error::cvc-complex-type.2.4.b: The content of element 'DummyBPELProcessProcessResponse' is not complete. One of '{"http://xmlns.oracle.com/DummyBPELProcess":result}' is expected.
Please make sure that the xml document is valid against your schemas.
+</summary>+
+</part></invalidVariables>+
Has anyone faced similar issue as above ?
i.e. process works find in windows environment (local SOA), but fails in SOA server in UNIX environment
Appreciate your help in understanding this issue.
Thanks,
Santhosh

Hello,
The fix to this issue appears to have been as follows:
+<schema attributeFormDefault="unqualified"+
+     elementFormDefault="qualified"+
+     targetNamespace="http://xmlns.oracle.com/DummyBPELProcess"+
+     xmlns="http://www.w3.org/2001/XMLSchema">+
+     <element name="DummyBPELProcessProcessRequest">+
+          <complexType>+
+               <sequence>+
+                    <element name="input" type="string"/>+
+               </sequence>+
+          </complexType>+
+     </element>+
+     <element name="DummyBPELProcessProcessResponse">+
+          <complexType>+
+               <sequence>+
+                    <element name="*:result*" type="string"/>+
+               </sequence>+
+          </complexType>+
+     </element>+
+</schema>+
In DummyBPELProcess.xsd,
modifiying "result" to ":result" appears to have resolved the issue in SOA under unix environment.
If anyone can explain why "result" works in SOA under windows and ":result" works in SOA under unix environment, I would really appreciate your help.
Thanks,
Santhosh

My Apple desktop computer, 2.4 GHz Intel duo core, OS 10.6.8, stopped recognizing the WD My Book connected via firewire. It works fine with the USB port so it's not the drive. Help please.

My Apple desktop computer, 2.4 GHz Intel duo core, OS 10.6.8, stopped recognizing the WD My Book connected via firewire. It works fine with the USB port so it's not the drive. Help please?

It can be the bridge. It could need firmware update. or the FW ports may be an issue. LaCie seemed to invent the phrase/tip 'resetting firewire ports' due to the issues with their drive cases.
You can try an SMC Reset.
So far I have avoided name-brand and tend to see them mentioned. Often with a new OS (though you are on 10.6.8, but when 10.6 came out there was a common complaint and thread of users: FW or USB worked but not the other interface).

Safari is not connecting to internet on my iPad. Says "could not open the page becuase the server stopped responding." Everything else that updates over wireless connection is working fine. Get same response on any site I try to visit. Need Help!

Safari is not connecting to internet on my iPad. Says "could not open the page becuase the server stopped responding." Everything else that updates over wireless connection is working fine. Get same response on any site I try to visit. Need Help!

I am having identical problem on my iPhone 4 running iOS6. Did NOT experience this issue prior to upgrade.

I am transmitting data over internet and WiFi ,it's working fine with internet but when I choose WiFi for data transmission data is not being transmitted. What may be the possible issues of data transmission failure over WiFi? Please help me.

I am transmitting data over internet and WiFi ,it's working fine with Internet but when I choose WiFi for data transmission data is not being transmitted. What may be the possible issues of data transmission failure over WiFi? Please help me....
Thanks in Advance.
Neeraj@iDev

After a week's worth of debugging, I found the issue.
The Java type returned from the call was defined as ArrayList. Changing it to List resolved the problem.
I'm not sure why ArrayList isn't a valid return type, I've been looking at the Adobe docs, and still can't see why this isn't valid. And, why it works in Debug mode and not in Release build is even stranger. Maybe someone can shed some light on the logic here to me.

Itunes refuses to recognise my ipad telling me that i need to uninstall itunes and reinstall the itunes 64bit version for windows - i am on windows 7 and all was working fine until suddenly for no reason at all itunes had some apple support error

I have windows 7 and all has been fine until 2 days ago when suddenly i turned on my laptop and i got some error message about some apple support program error - i didnt tkae notice of it only that i couldnt run itunes, so i uninstalled and reinstalled itunes and it now runs as normal, but now it wont recognise my ipad saying that 64bit version is not installed - WHAT RUBBISH IS THIS? i downloaded and installed the 64bit version from applie and yet the error persists - can some one please tell me how i can get itunes to recognise my ipad again - this seems like such a ridiculous error for these two apple products to be conflicting with each other - please help

well i have found that i needed to not just uninstall itunes, but also apple mobile device support, bonjour apple software update and apple application support - uninstall all these and then install itunes - that seesm to have fixed it, though now i am sync fail - that's a different matter perhaps

Videos will not work in Firefox but work fine in windows explorer. why?

I tried to verify my plug-in's and all are enabled. I found where was suggested to remove and reinstall Firefox but that did not fix problem either. I tried to change viewer for videos but still no luck. Not certain why Quicktime doesn't work. Note, videos when browsing will not open but everything else works fine. Videos work fine with windows Explorer, but not Firefox.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Windows Mobile devices can't send to my iPhone

I searched many pages of this forum with no answer and no similar issues:
I have my iPhone syncing up with Exchange 2003 via the IMAP protocol. It sends/receives messages fine. It receives messages from BlackBerry devices fine.
It will not download or receive messages sent from Windows Mobile devices (version 6 Standard or Professional). I've had 3 different people send me messages from their phones and I cannot get them - iPhone Mail says "downloading X of X messages..." so I know it sees there's a new message, but it will not show up, or even recognize the new message. If these same people send me a message in Outlook 2003 I get it on the iPhone, but not when they send from their Windows Mobile device.
If I don't hear anything from anyone in here (as it looks like there are many unanswered topics) I will contact Apple.

The problem occurs when on both the EDGE or Wi-Fi networks.
The messages are plain text messages (with or without attachments) sent from an HTC Tilt, Samsung Blackjack II, and another Windows Mobile 6 phone.
The iPhone will initially tell me that it sees the new message (Loading 1 of 1 messages), but will not display or download the message. I also made sure it's not being auto-sent into the Deleted Items or Junk or Spam folders (remember this is under Exchange). This same person, when they e-mail me from another client like Outlook - will have no problem sending a message and me getting it.
There is no notice on the sender's end that their message was not downloaded on my end.
I can see their message fine in the Outlook or Entourage client.

The iTune Remote App has stopped finding my iTunes library when connected to wifi from my main router, but works fine when connected via second wifi router on the same network (different SSID)

I'm running iTunes Remote App from a couple of iPhone 5's and a first generation iPod Touch. iTunes is running on a PC - Windows 7. My home network runs two Wifi Routers, each with a different SSID. I've had no problems with the Remote app running this set up for the last 8 months but recently the App can only find my iTunes library when the iPhone/iPod is connected via one specific router, when connected to the network via the other router, no iTunes library is found. I'm also running an Apple TV and it's the same as the iTunes Library, only visible via the one SSID.
Everything else seems to work fine when connected via either router, eg Internet on the iPhones (definitely via wifi)
I've tried renewing the lease on the iPhone wifi connection, restarting everything.....several times.....
It used to work fine, this only seems to have been a problem in recent weeks
Any help or advice would be much appreciated
Thanks
Ian

It turned out to be the firewall settings on our router. Her machine was sending traffic that our router interpreted as a DoS attack and blacklisted her Airport's MAC address. That's why it would work fine if she switched to Ethernet.

Syncing stopping at a certain date on Windows Mobile (Lumia 635) but works fine on iPhone

Similar Messages

Maybe you are looking for