Syncing stops at step 2 in itunes

Any recommendations? I have tried multiple times to sync my iphone 5 with itunes.  It will get about 99% through Step 2 of 6 (according to status bar) then just stop and stagnate there.  I have removed prior backups and restarted iTunes multiple times and nothing.  Has anyone else had this same problem?

Having the same issue. The best Apple can say is they think it's my connection, which is absurd, since iCloud is seamlessly updating my contacts and calendar, and the whole point of WiFi is NOT to plug in. I've read some people have had to delete their iTunes libraries and re-add; I think  I'm going to seek a refund. Disgusted.

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    Is there a solution to the fact that the iphone app sync stops after step 3 in ITunes?

    if the device is unlocked cellular is called mobile

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  • My ipad won't sync stops at step 1 of 6 (backing up)

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    Lawrence -
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  • Sync outlook problem after update to itunes 9.1

    Today update to iTunes 9.1 - before sync with outlook 2007 was perfect and now itunes keeps on asking for my authorisation over and over.
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  • "itunes has stopped working" - when syncing 4s, itunes stops at step 6.

    Since updating to 10.5.1.42 itunes stops at step 6 - determining tracks to sync - when syncing with my 4S. The iphone is running 5.0.1
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  • Hello, i've downloaded an app from The App Store on iTunes (Call of Duty) and when i wanted to sync it to my iPhone5 it stops in step 5 *detemining apps to sync* what should i do? i don't want to restore my iPhone.

    Hello, i've downloaded an app from The App Store on iTunes (Call of Duty) and when i wanted to sync it to my iPhone5 it stops in step 5 *detemining apps to sync* what should i do? i don't want to restore my iPhone.

    You cannot call anyone.  You contact them as everyone else does:  http://www.apple.com/support/itunes/contact/
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  • Guys can you help me, i have problem regarding on syncing of my apps in my ipad it usually stops on step 4 saying determining apps to sync then its stop... can anyone have an idea..i already reset the setting of my ipad

    ys can you help me, i have problem regarding on syncing of my apps in my ipad it usually stops on step 4 saying determining apps to sync then its stop... can anyone have an idea..i already reset the setting of my ipad

    Hello Violet03,
    Thank you for using Apple Support Communities!
    I would recommend a few things here. If you havent already restart both your computer, and the iPad.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    Restarting your device
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    From: iOS: Force an app to close
              http://support.apple.com/kb/ht5137
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  • When I sync my iPhone it stops after step 4 of 5.

    When I sync my iPhone it stops after step 4 of 5. iTunes aborts the sync process without any further error message. Anyone have a solution?

    It does say in the iTunes status window.
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    The backup is located at: iTunes/Preferences/Devices. Select the backup from the window and hit the delete key. Then connect your iPhone to your computer. It'll take a new backup.

  • How can I sync my IPOD Nano 4 to iTunes on my PC? I've already tried the sync button on iTunes and it says it is synced. I've also tried the 5 steps recommended by Apple to fix sync problems with no luck.

    How can I sync my ipod nano 4 to iTunes on my PC? I've tried the sync botton on iTunes and the 5 steps recommended by Apple to correct sync problems with no luck.

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  • When i try to sync my iphone 5c to my itunes it says my computer is not authorized.  I've gone through the authorize steps and restarted my computer.  It says "already authorized," yet the phone still won't sync saying, "computer unauthorized."

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    Click here and follow the instructions.
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  • TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

    Many thanks.
    With those symptoms, I'd try the following document:
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