Syncing: "the required disk cannot be found".

Trying to sync my daughters Ipod touch 4th gen and it goes thru all the motions and then says "the required disk cannot be found". The Ipod is connected up and charging and has synced before so why not now?? Pls Help!!!!
I can see the ipod on my Computer. I am using itunes 10 and windows vista.

Are you also syncing photos? If yes, try to delete the photo cache, explained in this article: http://support.apple.com/kb/TS1314

Similar Messages

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen?

When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?

I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference.

My new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

my new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

Wow .... so you are syncing via WiFi when you sync .... would that be correct?
I would still quit iTunes and then restart and see what happens. The iPad and iTunes must be playing some weird games.
If you do sync via WiFi (I do), I think you are better off closing iTunes when you are done - unless of course you are using iTunes for Home Sharing or something like that. My experience is that if you leave iTunes running, the iPad and iTunes just start sending weird signals back and forth.
Since I started Wifi syncing, I have seen messages in iTunes that made absolutely no sense at all. Anyway, that's my take on it. If you do not WiFi sync, then I have no clue why you are getting these messages.

I cannot be synced the required disk cannot be found

I cannot be synced the required disk cannot be found

Count me in! This error message makes no sense. What disk are they talking about?

Ipod cannot be synced. the required disk cannot be found

i am trying to sync my ipod and it says the required disk could not be found.

https://discussions.apple.com/message/8488249#8488249

TS3474 the required disk cannot be found,can not sync

i bought music and when i go to sync to my device it says "The ipod cannot be synced the required disk cannot be found".

What have you tried in terms of troubleshooting so far? Has the iPod ever been able to successfully sync with this PC and iTunes before or is this the first time you are connecting it?
I would first make sure you are plugging the iPod into a high powered USB 2.0 port directly on your PC and NOT through a HUB. If possible, use a different USB sync cable to rule out a damaged/faulty cable as well.
Is the Enable Disk Use option ticked from under the iPod's Summary tab in iTunes?
B-rock

Cannot be synced the required disc cannot be found

ok so i read through 10 pages of threads to see if someone else has the same problem before posting, i had itunes installed before i had an ipod as i used it for work, i have about seven hundred songs in my library, although most of them are in another folder for work, when i got a 1G nano for xmas i tried to sync it, so because there were so many songs it took a selection and made a playlist that i cant remember what it was called, all the songsi wanted in my ipod were not there, my sister deleted the playlist saying all i needed to do was tick the boxes i wanted in the ipod, so i unticed the 700 songs and only kept the ones i wanted, but when i tried to sync it, it cleared the ipod and gave me the message, the ipod my ipod cannot be synced the required disk cannot be found, i put in the set up disc but that never did anything, i pressed on sync and it came up "playlist no longer exists, so is it because my sister deleted the playlist that they set up, is it a smart one? if so how do i get it back and then how do i get the songs i want on my ipod, i have spent all day trying to uninstal and instal etc, sorry it's long but i dont know what to do! please help

Hi jonathanisonline,
This error message seems to have its root in digtal signing issues for PCs. Try the Solution recommended in this article, and see if you have any sort of success with that error you are having:
iTunes displays a -50 error when syncing iPod on Windows XP
Also, the general advice from here might be worth a try, as well:
"Disk cannot be read from or written to" when syncing iPod
-Kylene

"The iPhone cannot be synced. The required disk cannot be found."

I have been having this problems since I got my iphone last year. Early on the phone would sync after 2-3 tries but as of the last 2-3 months I have been only able to sync it 2-3 times even after trying all the solutions presented by the troubleshooting and reading forum posts that seem to have a similar or near similar problem.
The first message I get after having the phone sync is
"The iPhone cannot be synced. The required disk cannot be found."
After itunes attempts to sync again I get a different message that says
"The iPhone cannot be synced. An error occurred while writing to the device."
Ive ran the diagnostic and this is what I got:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EVGA__ 132-YW-E179-FTW
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number 5DD5EE0A2E39800E
Current user is an administrator.
The current local date and time is 2010-04-21 16:55:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce GTX 260
** External Plug-ins Information **
No external plug-ins installed.
The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.15.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.15.1
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Wed Apr 21 16:35:40 2010
Lease Expires: Wed Apr 21 17:35:40 2010
DNS Servers: 192.168.15.1
192.168.15.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-21 16:15:50.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
E: Memorex 52MAX 325216AJv2, Rev RW$5
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM9023TZ5BF
iPhone 3GS running firmware version 3.1.3
Serial Number: 879230PW3NP
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
Message was edited by: powerweb11

I had the same problem and fixed it.
"The iPhone cannot be synced. An error occurred while writing to the device."
I think it is caused by downloading too many apps, or large apps, and then when syncing over USB it doesn't recognise the iPhone and you get "The iPhone cannot be synced. An error occurred while writing to the device."
To fix this:
1. Ensure iTunes is closed & iPhone is disconnected but keep USB cable connected to iPhone
2. hold down CTRL + SHIFT on your keyboard
3. connect USB cable to PC and wait. If iTunes doesn't start for a minute then start it (keeping hold of CTRL + SHIFT)
4. if it wont let you start iTunes or all your icons are selected then release CTRL + SHIFT
5. when iTunes starts it may ask you about safe mode or something similar, say yes
6. Your iPhone should list as a device as normal, click sync.
It will then start the sync as normal and you may find it will transfer only one or two apps and you may get the dreaded error message again as I did. However, persist with the above steps and eventually it sync'd all my apps with no error message. Because I have only just done this I haven't downloaded any more apps so it might be a frequent thing but better than the error message.

Weird Problem "The iPod cannot be synced. The required disk cannot be found

I have had my 2nd gen Ipod Shuffle since May 9th, 2008 and it has never given me problems until now. My computer was getting kind of backed up (I am running on 37.5 gig with 256 mb of RAM), so I decided to completely re-do my computer. Not a problem, I have done it hundreds of times before. Well, I get everything set up again and decide to change what is on my shuffle. I plug it into my computer like normal and Itunes comes up asking to erase and sync to the computer. Everything looks fine. But then when it goes to sync, it comes up with the error "The iPod cannot be synced. The required disk cannot be found.". So I reinstall Itunes and try it again. Same problem. Then I format it using my computer. The problem is still there. I tried to restore it in Itunes, but it came up with the error again and froze. Then I downloaded the ipod restore program and ran it, and it did take everything off. I plugged it back in, but it still had the same problem, even when it was completely re-set. I even tried unplugging my mouse and keyboard, but it didn't work. Then I decided to experiment. I uninstalled Itunes for a while and plugged the ipod into my computer to see it it would show up as a disk. It did. Then I reinstalled itunes and tried it again, but as soon as itunes started up, the ipod icon in the "My Computer" box disappeared. So I cannot use itunes to fix my problems because the computer reads that the ipod isn't there while itunes is running.
I have no idea what to do now, and if anyone knows, please help me!!!
Thanks
P.S. Sorry this was so long

I apologise beforehand this messgae is long
I have a strange problem too. This doesn't involve "required disk not found" problem.
I also have a 2nd generation IPod Shuffle.
I have a Windows XP and the latest service pack, so my PC is not at fault. I have all my music on an external hard drive which works all the time, as i have playlists in ITunes and Windows Media Player and they always work. I also bought a 80GB Ipod some 2 years ago never had a problem with the music being on an external hard drive.
With the shuffle i made a playlist up of all the tracks i wanted on it. I then Plugged the shuffle in and i seemed to sync. The playlist has 200 tracks this in total is 900MB. The shuffle is 2GB!!
After syncing i unplugged went to listen and only 5!!! songs were on it.
I noticed that the external hard drive was dissapearing. I mean when i go into my computer and into external hard drive and it was empty. When its got 350 albums on it, 1000s of pictures etc.
The external hard drive seems to dissapear when the shuffle is plugged in
Does anybody know how to fix this as listening to 5 songs i rather boring!!!!

Receive error message, The iPod cannot be synced. The required disk cannot be found. iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

Receive error message, "The iPod cannot be synced. The required disk cannot be found. This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7. This is getting frustrating. I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once. I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod. I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad. This is the only device that has this issue.

I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
Re: 30gb 5th gen. Probs syncing.
Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
Try running a disk check out the iPod using the tools provided by windows.
To do this:
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
B-rock

I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

I just received the error message "Attempting to copy to the disk failed. The required disk cannot be found". When I try to sync my iPhone or iPad to iTunes. Anybody have any ideas? The sync worked yesterday.

I'm having the same problem. I just bought an album from my iPhone and when I select "Transfer purchases", I get the same message.

Ipod cant be synced .. the required disk cannot be found

i plugged my ipod n it synced n updated ma music n videos n finished , then i made some changes ( added a song n erased some other ) so i chose SYNC n an error msg appeared after some time ( ipod cant be synced . the required disk cant be found ) ...
is this related to that ma ipod is not switched to diskdrive n whenever i plug it it appears on MY COMPUTER taking drive J or something as a name n then it totally disappears n when i changed it to disk it did the same thing appears on MY COMPUTER list n then disappears ...or is it just normal to appear n then disappear like that ?? n that error msg is caused by something else
does anybody knows wuts wrong wid it????

Please ask someone with knowledge of English to assist you with your post.

The required disk cannot be found

I changed the settings on my iPod nano so that it would sync songs from a new playlist I created. However, once I did that and hit "Sync", it kept telling me that the iPod cannot be synced because the required disk cannot be found. I tried ejecting and plugging in my iPod again, however, every time I plug it back in the settings go back to the original, and I have to change them to sync to the new playlist again. But every time I do this, I keep getting the same error message (The required disk cannot be found). So I deleted the old playlist entirely and as a result, all the songs on my iPod disappeared and it now keeps giving me a message that the playlists to sync to no longer exist. And if I try to change the settings so it would sync to the new playlist, I once again keep getting the message that the required disk cannot be found. Can anyone help?

Use this tip at your own risk. If it works on my PC, it can work on yours.
For the ones having that iTunes problem, which iTunes recognizes the iPod but doesn't sync and shows the message "iPod cannot be synced. Required disk cannot be found" or ""The iPod could not be restored. An unknown error occurred (1418)", here's my advice:
1 - Read the Apple Troubleshooting article available at http://docs.info.apple.com/article.html?artnum=304996. Try every solutions, even the one saying "Try deleting or removing any third-party Windows OS skins, Windows themes, or desktop mods that are installed(...)". Yes, you should uninstall VistaMizer. He's the one who messed up your computer.
2 - Still not working? Try reinstalling your iTunes, but backup your library first.
3 - And finally, the solution which really worked well. Disconnect your iPod, close iTunes. Remove the iPod from the dock, open "My Computer" and leave the window on a visible spot. Place the iPod on the dock. Check if any new removable drives appear. If it does, keep reading. If not, then I'm afraid I can't help you. Now that we can see the iPod drive, open iTunes. [POINT OF RESTART] Put the new songs you want, as much as you want, or delete the old ones, do something that trigger the automatic syncing by iTunes. The software will try to sync, and it probably will show the same problem as before. Don't panic, everything is fine, don't use CTRLALTDEL, please. Just close the window displaying the odd message when it appears. Leave iTunes open, displaying your iPod content. Go back to the "My Computer" window. Leave it on a visible spot. Now let's start the magic, go to "Start" -> "Control Panel" -> "Add New Hardware". Click on "Next". You will see your iPod drive reappearing on the "My Computer" window. Just return to the iTunes window, click on "File", "Sync iPod" and it's done. After syncing, the iPod drive will disappear from the "My Computer" window. To sync again, repeat the operation from the point of restart. To eject your iPod, do it as you would do on a normal operation.
That is just a trick, but it works perfectly while Apple doesn't release a bug fix. Forcing the detection of the iPod drive was the only solution that I found after hours trying to make my brand new iPod Shuffle work. Sorry for any misunderstandings caused by bad english.
Solution by Renato Caggiano Concilio
*Keep the credits, please!*

"Error occurred while converting the file 'song name'. The required disk cannot be found"

Hi, I saw this issue in an archived discussion, and I just had the same problem, but figured out how to resolve it.
I think this error is a result of:
A) downloading a new version of iTunes, and;
B) storing my iTunes library on an external hard drive.
Because when the new version of iTunes was downloaded, I found that the destination folder for my iTunes music was no longer selected. Therefore, I was getting the error message: "Error occurred while converting the file 'song name'. The required disk cannot be found" when I tried to import CDs.
To fix: go to:
iTunes>Preferences>Advanced
and specify your destination folder for your music.
Just wanted to share!

Thank you so much! I was in the same situation (iTunes library stored on external hard disk). Strangely, iTunes knew where my music was stored (i.e. if I clicked a song it would link to the library location and play with no problems). But in the "Advanced" settings, the location of my iTunes Library was blank. So I just pointed to the correct location and now everything is working OK! Thanks again.

When synching my IPhone 3Gs I now get a sign "Attempting to copy to Disk failed. The required disk cannot be found." This is after synching a new Iphone 4s.. Help!!

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Well, attempted again today and now my iTunes locks up whenever I select a song! Also, my Volume Mixer on my Windows 7 will not open. Just terrific. Where's my MacBook???????????????

Syncing: "the required disk cannot be found".

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