Syncing two phones to one macbook pro

my fiance and I both have iphones. I have been syncing my phone to my macbook pro for some time. Her phone is having problems and when we took it into the apple store they got it working but said we could do a firmware restore by using the macbook pro. The tech said we would need to add a user for her phone and then sync it prior to doing the full restore. How do we sync her phone to my computer without deleting her contacts and other info on the phone?

Welcome to the discussions,
Create a new user on your MacBookPro, log in and set up iTunes with her account and make sure to disable autosync in Settings/devices.
After that connect her phone, right click on it in the device list and choose backup.
This will save data, pictures taken with the phone and settings to itunes.
See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way, this time choosing "transfer purchases", to copy all apps and bought media from the Store to your Mac.
Set up at least one contact and event on your MBP (logged in with her user account), to be able the merge her calendars and contacts after her phone got wiped during the first sync.
Then connect the phone and sync it. You can set up the phone "as new iphone" during this process, which will renew the firmware, and choose the manual backup you made to restore your data from after the setup process is finished.
Restoring: http://support.apple.com/kb/HT1414
How to back up your data and set up as a new device: http://support.apple.com/kb/HT4137
Message was edited by: Ingo2711

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