Syncing with Entourage 2008

I have the Blackberry 8310 and I would like to sync my phone to my mac. I have snow leopard operating system and am wanting my phone calendar and contacts to merge into my Office 2008.
I downloaded the blackberry sync for mac and it is all set up - but it won't sync the info. It goes thru the motions with out a problem. but when I open Entourage to view my calendar or contacts - nothing is there.
Please help.
Thanks

Hi Carl,
You'll want to upgrade to the latest PocketMac for BlackBerry, 4.1.25, which supports Entourage 2008 as well as Entourage 2004.
Hope this helps!
Anne
Have a great day!
Anne M.
PocketMac Team
Direct support available for PocketMac for BlackBerry FREE at http://tinyurl.com/RIMsupport

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IPhone calendar changes not syncing with Entourage 2008 Calendar

Problem:
Entourage-->iCal-->iPhone works
iPhone-->iCal works
But if I create a calendar event in the iPhone, it will sync to iCal, but will not show up in Entourage.
To effectively get your i-phone sync working with Entourage and Mobile Me with Snow Leopard:
1. Switch off all syncing on i-cal and entourage.
2. Back up Entourage main identity to your desk top (you may need to import the data later) - Go to File / Export / select Items to an Entourage Archive/ all items / Do not delete items on Entrouage / save to desktop. Close Entourage.
3. launch iCal and delete all the calendars - if this is the only cal create a calendar and call it whatever say temp and then delete the Ent cal
4. Launch Entourage go to prefs sync serv turn on Calendar sync and choose combine - this will create a new Entourage cal in iCal
-delete the temp cal in Ent if you made it
-If you loose your calendar or contacts in Entourage go to import data and select the back up you made earlier.
5. turn on syncing in i-cal
6. Switch off your i-phone and then switch it back on.
7. Do a test in i-phone and it should work!

I had the same problem, and then all my calendars stopped syncing either way. They picked a beautiful time to do it, too... right as I was leaving on a business/pleasure vacation where I was making on the fly appointments. grumble
However, I fixed it tonight. Here is what I did.
1. Back up (export) all your iCal calendars. (not just good practice, you'll need them later) Make sure iCal is closed.
2. under ~/Library/Application Support/iCal delete everything.
3. under ~/Library/Calendars delete everything
4. Sync your phone.
At this point you should have your phone overwriting everything in iCal. If your problem is ONLY syncing from phone to iCal you should be good to go, if you can't sync either way, you'll need to:
5. Drag all your backed up calendars back to iCal. In theory they will sort themselves out, but you might have some duplicates between stuff you've created on your phone and in iCal.
I don't know if this will keep the problem from occurring again, but at the very least, I was able to test out my ability to create events on either side, and it works.
I kept hoping that the last iPhone update would solve this for me, alas!

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Deary me! I have been back and forth to iCal and Entourage trying to find which would be best. I have decided that Entourage will suffice - although not perfect by any means. In the meantime I have completely jammed up my iCal and daren't not try syncing Entourage yet otherwise I will never understand it and my iphone will be full of toot! Anyone know how to clear all details in iCal before syncing with Entourage? (Happy Sundays!!)

Answer .... delete all calendars in iCal but leave the Entourage one there! Don't delete that as there will be big trouble!

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I used to have a t-mobile MDA, and I switched to an iPhone in September because I was told that it would sync with Entourage on my iMac (unlike the MDA). At first, it worked fine, but now it's a complete mess. My entourage calendar is completely fine, but then as soon as iCal opens up to sync, it makes duplicates (or even quadruplicates) of all day events, resurects deleted appointments from the dead, changes times on appointments, and sometimes, completely deletes everything. It then dumps all this back into entourage (or deletes everything from entourage), overriding the sync settings even when I have it set not to sync the two programs at all. I have spent hours on the phone with apple, and hours at the genius bar. we've updated everything, installed patches, and completely reinstalled the operating system, iCal, and sync services. Can anyone help? I desperately need the calendaring to work, or else that was 400$ down the drain to switch to the iPhone. Will upgrading to Leopard fix the problem?

applenewbie821,
Entourage syncs with SyncServices, and the data is read from there by iTunes.
iTunes 7.3 and later also include SyncServices as a middle place for syncing with Outlook. The data is read from Outlook's PST file into SyncServices, and updated from Syncservices into the PST file. Then iTunes reads it from SyncServices, and updates it back to SyncServices. Since iTunes is the only thing that uses SyncServices, the option to "Reset Sync History" shows up in iTunes preferences on a Windows-based PC.
Entourage needs to be 11.3.5 or later. If you have Microsoft Office 2004 for Mac, then the update is free download from Microsoft. If you are using Office .X, you will need Office 2004 for Mac. if you have 11.3.5 or later you will have a SyncServices option in Entourage. Entourage will send the data to SyncServices, and read updated data from SyncServices. Then iTunes read it from SyncServices, and updates it back to SyncServices. .Mac, Entourage, iDisk, iSync, and many others use SyncServices. iSync is the front end for reseting Sync History.
iCal and Address Book also read from SyncServices and will show the same data.
Hope this helps,
Nathan C.

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Hi:
In case anyone is interested in how i resolved this issue:
i decided to check the veracity of the Entourage database by verifying and repairing the database, even though Entourage was otherwise behaving well. The verification resulted in some found issues, and the repairing took the database from being 5.9GB to about 3.5GB, which was interesting. I then toggled off and back on again the sync services to iCal, whereupon iCal became re-populated with my calendar data.

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My BB syncs the calendar only with ica, but not with entourage, what should i do. Same thing happens with my contacts.

Hey prieto9000,
Welcome to the BlackBerry Support Community Forums.
I would suggest following this tutorial so you can setup your sync with Entourage.
http://www.blackberry.com/btsc/KB19148
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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http://docs.info.apple.com/article.html?artnum=305938
Then reset the Sync History in the iSync aplication as described here.
http://docs.info.apple.com/article.html?path=iSync/2.0/en/isc39.html
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http://docs.info.apple.com/article.html?artnum=301920
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http://support.apple.com/kb/TS1591
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Any solution on this problem? I'm experiencing the exact same problem on our 2 GHz iMac Core 2 Duo.

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I don't know if this is the right forum, if not please direct me to where I should go.
Microsoft's own forums for their Mac software: http://answers.microsoft.com/en-us/mac
whoever designed it at Apple should be fired.
Ummm...nobody at Apple designed it. It's a Microsoft product.

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I am trying to sync my BB Bold with Entourage 2004. First I used pocketmac which was just about useless as it would either not complete the sync or make duplicate entries in both calendar and contacts. I have tried Missing Sync and while the sync always finishes it does makes duplicate entires on the device. I have totally cleaned up Entourage so there are no dups on the desktop. Can anyone suggest how I can successfully sync the Bold to Entourage ?? Thanks

The push descriptor indicates that your machine is trying to push—or, send—data to an Unfiled calendar that does not exist elsewhere. 'Elsewhere' could be in the truth database on that machine, at .Mac or on another synchronized machine.
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I had Entourage configured incorrectly.

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