SyncToy not copying some PDF files

I'm brand new to this and set up a couple of folder pairs. For each set, there were some PDF files that didn't get copied. The error said that they were in use but they aren't. I even restarted the machine and didn't open anything just
to be sure that nothing was running. I was able to copy these manual after SyncToy had run.
Did I miss a setting somewhere? Any suggestions for making this work?
Thanks,
GiGi

this file will not open
Generic Application Form for Canada [IMM 0008] (PDF, 366 KB

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