Sys9 HFM : error 424 on HFM web

Environnement 2 Servers 1) Oracle Database 10g Enterprise Edition Release 10 2) Windows 200 SP4 HFM 4.1.1.0.991 IIS 5 Explanation of the issue The issue is quite simple. - We cant connect to HFM through internet (IE 6.0) or Mozilla) - We can connect to HFM through HFM Windows client - We can retrieve data for HFM inside Reports The issue occurs for one or many users simultaneously (Native users or ldap users). It occurs when a user try connect. The error message is the foolowing : Error Number:424 Error Description<img src="i/expressions/face-icon-small-blush.gif" border="0">bject required Error Source:Microsoft VBScript runtime error Page On which Error Occurred:/hfm/OpenApp/AppOpen.asp Current way to solve it The best way to access to the application for one user is to : - Delete in the Userparams table of the application the line SESSION_DOCUMENT_MANAGER for the user. - Delete the cookies of the Internet client (optional) Assumptions : It seems that Session_document_manager save a wrong blobdata when the user go to Manage documents or open a web form. In this case, he will have the error message when he will reconnect. We can delete this record but if the user connect and navigate in WDEF or manage documents the error will appear again. Tests : After some tests the issue is not in : Ie settings (Security) Database settings (character set=UTF-8, standard initialization parameters) Authentication Clue ? I set up the HFM sample application (Comma) in the environment with web forms and did not reproduce the issue. Text

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