Sysfail error

Hi All,
How to fix 'SYSFAIL' error in CRM?
Thanks in Advance!
kiran

Fix data,
Fix config,
Fix code,
It really just depends on the error. SYSFAIL is way too generic of an error for you to ask us how to fix the error. We aren't mind readers and don't have access to your system, so we have no clue what you did to get a SYSFAIL.
Maybe if you provided some more details of where you got the error, how you reached the error and further information about the error someone might be able to answer your question.
Take care,
Stephen

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Hi Experts,
We came across the dumped queues in SMQ1 (Outbound) with SYSFAIL error which were specifically described as: Die laufende Anwendung hat bewußt einen Abbruch mit Kurzdump ausgelöst which means, The current application has deliberately triggered a termination with short dump.
One example is: CRM_BT_LRP4910739398ZDE1.
We tried RSQOWKEX to restart the queues but the attempt was unsuccessful.
Thanks for your help.

Hi Vinay/Denis,
Thanks for your inputs.
We already tried to look for these queues in SMW01 but all of those queues are not found in middleware.
Is there any other way on how we can proceed?
Thanks for your prompt response.

SYSFAIL error in Inbound Queue

Hi,
I got a SYSFAIL error in the Inbound queue. When I double clicked on it, it showed up the Status text as "An exception occurred that was not caught". This has been raised on 14-01-2009 (today's) date and when i checked for the B-Doc corresponding to this, i couldn't find out any entry for this.
Initially i tried unlocking the queue and thereby re-processing it, but it failed again.
The details are:
Function Module : BAPI_CRM_SAVE
Queue name : R3AD_SALESDO0004700954
Date : 14-01-2009.
Any pointers on this would be of great help.
Thanks in advance
Rasmi.

1. Check in Tx: ST22 (ABAP Runtime Error). That would give you more insight in the cause of exception / dump and how to solve it.
2. Also, in parallel check whether the connection to ERP is established and the RFC call is getting connected (Tx: SM59).
3. If the error/exception/dump is occuring on ERP side, check whether CRM server details are maintained in table: CRMRFCPAR (on ERP side).
4. Check whether internal user exit is coded to catch the exception and throw out appropriate error.
5. check whether there is any code error in mapping module (available in table SMOFSUBTAB).
These steps might be useful to find out your problem.
Best Regards,
Pravin..

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Hi
you have to pass the date in the format as yyyymmdd
bcoz for internal storage the SAP system always understand the standard data format
yyyyymmdd.
so you have to pass the date in the format yyyymmdd.
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Rinku

Sysfail error during initial load

Got sysfail error. Checked for shortdumps and found this
MESSAGE_TYPE_X     SAPLCRMO
'No external system (such as CRM) connected'
Checked the RFC. Seems ok. Any idea?
Get the parameters for the RFC conection.
    c_stshd-mass_queue = c_stshd-mass_data.
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Set variables
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Raise an error if the destination of the foreign system could not be
found. (Only during Initial Load, Upload, Compare and Requests).
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The RFC Destination for Replication & Realignment (Clt 000) isn't set because only the root admin has access to clnt000 and he's in vacation. Could that be the problem?

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Hi,
We are using standard BDOC to transfer material from R/3 to CRM. BDOC Type is PRODUCT_MAT, Queue name is R3AD_MATERIA<Material No>.
There are some queues which are struck in SMQ2. There are no struck queues in R/3. The struck queue has the status SYSFAIL and when I double click, it shows Message - Error in Mapping (Details: transaction SMW01)
I checked transaction - SMW01. The queue name which is in SYSFAIL status is not coming up in SMW01.
I do not understand whereelse I can see the detailed error message.
This error does not occur for all articles.
As I don't have sufficient knowledge in CRM and BDOCs, any pointers regarding the issue will be very much helpful.
Thanks and Regards,
Lakshmi

Hi Lakshmi,
Please follow as below:
SMWP-Middleware Monitoring Cockpit- This transaction gathers a wide set of information about the status of the Middleware & Downloads in both the CRM system, the R/3. All statuses should normally be green but there may be some circumstances which stop this occurring. Expand the section Generation Information which refers to the generation of BDoc Types. Where ever you see error you can right click and Select Analysis Tool then right click and check the error.The log shows the error.
SMQ2- Select a Queue and select Display. Queues connected to R/3 start with a queue name of R3A/D.
Double click on the Status field i.e SYSFAIL. Reason will be shown.In your case it is u201CError in Mapping (Details: transaction SMW01)u201D. Then Continue and select a queue and select Display.You can see the Individual BDocs are beoing displayed.
SMW01- give Bdoc Type as " Product_mat". If it is not displaying then I request you to check if all the objects are generated properly.This may also happen if the objects are not properly generated.Use tx-Genstatus. That will give you a list of error objects to be generated.
Regards...
Arup

CRM SYSFAIL - Error when decompressing during Import

Hi All,
We are getting error in SMQ2   "Error when decompressing during Import"
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001920   ********************************************************************
001930   * define a little macro to add a table name to l_t_tables
001940     DEFINE lmacro_add_import_table.
001950       l_t_tables-name = 'T_&1&2&3&4'.
001960       l_t_tables-itabname = 'C_S_BLOCK-T_&1&2&3&4'.
001970       append l_t_tables.
001980     END-OF-DEFINITION.
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002020       m h d r,
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002110
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Sujith

Hi Andersen,
You should be a system administrator to do above task.
Deepak Jangra

SYSFAIL Error in SMQ2

Hi All
I am trying to do an Initial Load on the Customizing Object DNL_CUST_BASIS5 to download the Country realted customizing settings from ECC 6.0 to CRM 2007.
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A few weeks earlier, I donwloaded the same object. I did not face any issues.
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Best Regards
Ram Sushanth

Hi Ram,
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Bhanu

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We have a function module called BAPI_GODSMOVT_CREATE to pass return notes to SAP xi.. This program has scheduled to run everyday midnight.. But dud to some reason files were not getting transferred from SAP R3 to XI..
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Also we checked in the Table ARFCSSTATE
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Where can i check for possible cause for this?
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Budddhike

HI Patel
you asumption seems to be very logical, but the server was on ..if you think this due to laod in XI ( this program scheduled to run in midnight) , whre can i find a clue ?
what can i do to address this issue?
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Buddhike

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We are implementing CRM 7.0, with the view of creating BP's in CRM and replicating (vendor/sold-to-party) to ECC 6.
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Keitumetse

Hi Shanthala,
Here's the information as requested:
What happened?
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Keitumetse

SYSFAIL error in SMQ1

Hi Experts,
Good day!
I came across SYSFAIL queue errors in SAP CRM Outbound (SMQ1) with the specific message: "Overflow when converting from 32768", and searched for SAP OSS notes, but found none applicable to the system and application.
Thanks in advance.

Hello Czar,
Please follow recommendation as per note 705650, update the CRM table SMOFPARSFA, if no change then proceed with the following:
You can also lock/unlock using a report/batch job by calling function module TRFC_QOUT_STOP or TRFC_QOUT_RESTART. You can also enter wildcards here. Alternatively, when Several queues may have an incorrect status and may no longer be processed. Start the programs RSQIWKEX and RSQOWKEX for all queues to correct statuses that may be
incorrect and to enable the qRFC scheduler to further process these queues.
In addition review the following:
Note 624921 - Activities after a system start (R/3 [ERP] or CRM)
Note 158346 - Periodic restart of work processes
thanks
Willie

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hi
In scenarios where inbound queues are used, the queues are set to "SYSFAIL" and i often have to delete the SYSFAIL messages manually
Is there any way through which i can delete these messages which are of status=SYSFAIL (schedule some job)
Thanks
Jonu J

Hi Michal,
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http://s657.photobucket.com/albums/uu298/vallabhaneni/?action=view&current=smq1errors.jpg
http://s657.photobucket.com/albums/uu298/vallabhaneni/?action=view&current=smq2errors.jpg
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Sysfail error

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