SYSFAIL status in SMQ2

Greetings
Ive started customer_main intial load and its still in running status.
SMQ2 shows R3AI_CUSTOMER_MAIN in SYSFAIL status.
When I double click on it it throws out error in Mapping( Details: Transaction SMW01)
No queues in R3
Pleaze advice im still fairly new to this middleware issue. How to fix this problem i am having
Thesen

Hi Shanthala
In CRM table CRMM_BUT_CUSTTNO shows 2 different customer no's for the same partner guid
in R3 under table CRMKUNNR it shows one customer no for one partner guid which looks correct
Any idea how this happend and what the cause might be
Thesen

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SYSFAIL Error in SMQ2 - Transfer of material from R/3 to CRM

Hi,
We are using standard BDOC to transfer material from R/3 to CRM. BDOC Type is PRODUCT_MAT, Queue name is R3AD_MATERIA<Material No>.
There are some queues which are struck in SMQ2. There are no struck queues in R/3. The struck queue has the status SYSFAIL and when I double click, it shows Message - Error in Mapping (Details: transaction SMW01)
I checked transaction - SMW01. The queue name which is in SYSFAIL status is not coming up in SMW01.
I do not understand whereelse I can see the detailed error message.
This error does not occur for all articles.
As I don't have sufficient knowledge in CRM and BDOCs, any pointers regarding the issue will be very much helpful.
Thanks and Regards,
Lakshmi

Hi Lakshmi,
Please follow as below:
SMWP-Middleware Monitoring Cockpit- This transaction gathers a wide set of information about the status of the Middleware & Downloads in both the CRM system, the R/3. All statuses should normally be green but there may be some circumstances which stop this occurring. Expand the section Generation Information which refers to the generation of BDoc Types. Where ever you see error you can right click and Select Analysis Tool then right click and check the error.The log shows the error.
SMQ2- Select a Queue and select Display. Queues connected to R/3 start with a queue name of R3A/D.
Double click on the Status field i.e SYSFAIL. Reason will be shown.In your case it is u201CError in Mapping (Details: transaction SMW01)u201D. Then Continue and select a queue and select Display.You can see the Individual BDocs are beoing displayed.
SMW01- give Bdoc Type as " Product_mat". If it is not displaying then I request you to check if all the objects are generated properly.This may also happen if the objects are not properly generated.Use tx-Genstatus. That will give you a list of error objects to be generated.
Regards...
Arup

R3AD_MATERIA00000 SYSFAIL STATUS

Hi,
While monitoring SMQ2 in CRM System we found,one queue R3AD_MAT* is in SYSFAIL status. I tried to Reprocess the queue,but the queue remains in sysfail status with error " Error in Mapping (Details: transaction SMW01".
And I checked SMW01,found one bdoc was in E04 state with error " Value YDU is not permitted for attribute CRMT_PRC_GROUP4". Bdoc type Product_Mat.
Kindly let me know how to clear the sysfail status queue.
Regards,
PV.

Hi PV,
According to the error seen in SMW01 it appears that a product was replicated which had product group 4 YDU assigned to it, which does not exist in the system. Do an initial download using the adapter object which gets product group details. And than try to reprocess this Bdoc or remove the product group assignement from the product master and reprocess the Bdoc again.
Product groups are seen in the Sales and distribution Tab of product master
(T Code:COMMPR01)
Regards,
Shalini Chauhan

Sysfail status

Hi all,
In Moni .all the messages are waiting in queue and queue status is SYSFAIl ..when ever i release the key message went through ,..what type of problem is this..is this because of communication between the two systems failed or some other problem..
Thanks for your time.
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Rao

Often in asynchronous scenarios where inbound queues are used, the queues are set to SYSFAIL status and all the messages in the inbound queue are stuck (not processed). Depending on the status of XI processing queues, we can reset a queues status and trigger processing of messages.
Manual Resend of messages: Use transaction SMQR or SMQ2 to reset the status of queues. As you can see in the following figure, the queue has been marked with a status sysfail.
To be able to initiate processing of messages stuck in the queue, make sure to set following IS configuration parameter
MONITOR QRFC_RESTART_ALLOWED to value 1
For automatic qRfc failure recovery, schedule the report RSQIWKEX to run periodically. This report enables automatically resets the queues
/people/sap.user72/blog/2005/11/29/xi-how-to-re-process-failed-xi-messages-automatically

BP Creation in CRM- Queues stuck in SMQ1 - SYSFAIL Status

Hi ,
When we create a BP in CRM , The BP Queues R3AUBUPA* has are stuck in SMQ1 in CRM with status SYSFAIL . The detailed Error description is " Function module "CRM_BUPA_BDOC_MAP_NUMRANGE" not found"
We have already maintained the following entry in table CRMC_BUT_CALL_FU in CRM with call indicator set.
Event Object Item FM
CRMIN BUPA 50000 CRM_BUPA_BDOC_MAP_NUMRANGE
Do we need to maintain this FM somewhere else?
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hi Shaik
How did you solved this

Job to process messages in Ready Status in SMQ2 ECC

Hello friends,
I am sending out messages from SAP ECC to PI using proxy . The messages are getting stuck in SMQ2 in READY status. I have to each time manually go and activate the queue to send the message out of SAP ECC.
Is there any job to process them automatically that needs to be set up in SAP ECC ?
Thank you,
Teresa

Hi,
Investigate why messages were strucked in Queues, there could be some reason, i suggest you too deregister and register queues once again.
if possible assign sepprate queue for proxy interface.
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Raj

SYSFAIL Error in SMQ2

Hi All
I am trying to do an Initial Load on the Customizing Object DNL_CUST_BASIS5 to download the Country realted customizing settings from ECC 6.0 to CRM 2007.
The load failed with queue in SMQ2 in SYSFAIL state. The error is GUID_FOR_LOGSYS_CHANGED.
A few weeks earlier, I donwloaded the same object. I did not face any issues.
Thanks in advance
Best Regards
Ram Sushanth

Hi Ram,
Make sure you have same logical system name and GUID in below tables
     In ECC -
> CRMPRLS
     In CRM -
> CRMMLSGUID
   If GUID is not matching, delete the entry from table CRMMLSGUID and restart the load. Entry will create in the table CRMMLSGUID, when first initial load triggers. Below note specifies the same.
     Note 765018 - Problems with logical system during data exchange
NOTE: You should never do this in Production.
Regards,
Bhanu

Queue Status in SMQ2 = RUNNING, but Stuck.

I have a queue that sometimes gets stuck in SMQ2 in status RUNNING (for no apparent reason).
If I activating the queue manually (as suggested in
http://help.sap.com/saphelp_nw04/helpdata/en/d9/b9f2407b937e7fe10000000a1550b0/frameset.htm)
usually solves the problem.
Therefore, this queue processes messages 24x7 and cannot get stuck for more than 5 minutes.
Question n1)Is there a way I can do this automatically (scheduling a JOB) (itu2019s a specific queue, that is only used for this single process)?
Question n2) Sometimes, after activating the queue again, the message continues in status RUNNING, and the only solution is to delete the message and activating the queue manually (when I do this, after processing every message in the queue, when new messages begin to arrive, the queue goes to status READY for a LONG time.) Does anyone knows whats going on?
obs.: The message is ALWAYS processed successfully, and there is no problem to process it 2 times. The only thing that cannot happen is STOP the process.
Thank you.
At.,
Bernardo Tavares Braga

1) I already registered all the queue through sxmb_adm - didn't change anything.
2) This queue is on SAP PI/XI, but the message goes to SAP ECC.
Since the process is executed, what I think happens is that the message updates SAP ECC, but somehow it doesn't give a return to SAP PI/XI.
So SAP PI/XI thinks its still executing.
Pinangshuk, the MONITOR QRFC_RESTART_ALLOWED is set to value 1(in the Integration Engine configuration - sxmb_admin)
Also, this enables the restart of stuck queues manually. Is there a way to do this automatically?

In Bound queue status in SMQ2

Hi All,
i've created a customer in CRM and saved it.
i've filled all the mandatory fields and it should replicate to ECC.
i've checked in SMW01, BUPA_MAIN BDoc is in intermediate state ,then i went to SMQ2 in CRM to check the queue status it is in READY status then upon unlocking the queue and refreshing it moved to RUNNING status and cleared from the inbound queue.....then upon refreshing the SMW01 ,BDoc BUPA_MAIN moved from intermediate state to send to receiver status and customer replicated to ECC.
My query is whenever i create any CUSTOMER/LEAD the queue in SMQ2 should go to RUNNING status and get processed automatically, every time i'm clearing the queue in SMQ2 and refreshing the SMW01 to reliacate the customer to ECC.
Please suggest me if any configuration change i've to do for the automatic queue clearence.
i've cleared all the queues in SMQ2 , there are no queues in wait/failed Status.
Thanks,
Syam

Hi Rohit Sharma,
Thanks for the help it solved my query.
I have one more query ,
Now the customer replicated to ECC without manual clearence of the queue.
even though the customer replicated to ECC i have the BDoc state of the BUPA_MAIN BDoc type as 'Sent to receivers (not all have confirmed)' with yellow light.
BDoc state should change to 'Confirmed (fully processed)' upon successful replication to ECC like BUS_TRANS_MSG for Lead.
Please suggest on any configuration change has to be done for the above query.
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Syam

Sysfail status in SMQ1

Hi
I have sysfail error in tRFC and qRFC (SM58 and SMQ1) Error message with function module not found and exception raised .Scenario is from ECC-XI-Third party system.
Checked for dumps in SAP XI where in I could get the following message " Error in ABAP Program "SAPMSSY1"and the program is terminated Probably due to an error in program .this is a standard Program and moreover this interface has run successful till april end
Please let me know your suggestions to clear off the sysfail status

Hi
check the reply of Rob at this thread regarding error with SAPMSSY1 program
Re: ABAP statement RSYN
Regards
Abhishek

Error in Proxy to File scenario

Hello All,
I m doing Client Proxy, ABAP proxy to file scenario.
I hv done all the configurations in IR & ID.
I hv also created proxy in sender R3 system.
But messages are not going successfully from R3.
when i checkin SXMB_MONI of R3 i get following error
<SAP:Stack>Error when receiving by HTTP (error code: 110, error text: )</SAP:Stack>
Message is in SYSFAIL status in SMQ2.
Any clues how it can be solved??
Thanks in adv.
Mahi

Hi Maheshwari,
Please try as mentioned below
Option 1: Go to SXMB_ADM->Manage Queues and Deregister all the Queues.Use transaction SMQR or SMQ2 to reset the status of queues
For this to initiate processing of messages stuck in the queue, make sure to set following IS configuration parameter
MONITOR QRFC_RESTART_ALLOWED to value 1
Option 2: Check the user associated with the RFC destination AI_RUNTIME_JCOSERVER in sm59 transaction. It is generally SAPJSF. Might be posisble the user password is expired or locked. Log on to j2ee admin tool on the server side and update the password and then see if it works.
Thanks
Amit
Reward points if answer is helpful

How to avoid BPM SYSFAILerror in queue

Hi Friends,
I just designed a sync/asynch bridge. sender abap proxy synch...
whenever there is any failure, the message goes to sysfail status in smq2 and sxmb_moni. I am using dedeline/exception branch also ?
I just want to make sure if any message fails it should be visible only in SXMB_MONI and should not block any queue with sysfail error.
Anyway to achieve it ?
Regards
Inder

Hi, in most synchronous scenarios, error messages are sent back to the sender. In case of a BPM which is called synchronously I recommend to separate the handling of the exception for the last send step, the one where Mode = Closes S/A bridge, from the exceptions of other process steps. That means at least 2 exception branches.
Create one exception branch for the last send step where you cancel the process with a control step if the send step fails.
Create another separate exception branch for all exceptions raised in the other steps in order to collect/generate error messages. Return these error messages in the response of the last send step. The sender has to process these error messages.
Like this you only cancel the entire process instance (and hence the synchronous request which triggered the process) when the process isn't able to execute the last send step (the one which closes the S/A bridge), ensuring that error messages of other steps are returned to the sender.
Then the process instance will finish smoothly, either by returning error messages to the sender, or by being canceled.
Regards, Martin

SMQ2 - SYSFAIL - Exception condition "LOGSYS_FOR_GUID_CHANGED" rai - Active

Dear Experts,
Greetings!!.
In CRM SMQ2, ( inbound Queue ), I have a queue "R3AD_ZDNL_COND_A956" displays as a "sysfail" and have unlocked no change in statuses. I been still double clicked on the queue and displays as
"Exception condition "LOGSYS_FOR_GUID_CHANGED" rai"
How to activate this queue from sysfails status.
Regards,
Sany

Dear Rohit,
Thanks and Greetings!!!.
I have Checked both
Cl.     Log.System
700     LOGSYS700                83ABE443CF1B475CE1000000AC16020D     CRM
700     LOGSYS700                83ABE443CF1B475CE1000000AC16020D     R/3
Both are Same, but still the queue is not able to active. If i Delete the entries what implication in CRM and R/3 please clarify me on the same.
Thanking you in anticipation.
Thanks and Warm Regards,
Sany.

Sysfail locks smq2 queue

Hi,
We are live with our PI7.1 system as of 11/6 and are seeing serious issues when a data error causes a sysfail for a SMQ2 queue. At this point the queue is locked for further processing. We have monitors setup which page us for this situation. However, we really need to prevent the queue from locking so other messages are sent even when one item is in sysfail status.
Notes 813209 and 1118297 do not seem to offer any help is this situation.
Is there a way to prevent the queue from locking due to sysfail status messages?
Any help is greatly appreciated.
Regards,
Rick Taylor

Rick,
Check out this blog..
http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3417500)ID1371322850DB11715461650132929943End?blog=/pub/wlg/2728
"For automatic qRfc failure recovery, schedule the report RSQIWKEX to run periodically. This report enables automatically resets the queues. "
I remember there is a way to put error messages in different queue so that current queue wont b lock anymore...I'll check and let you know.
Hope this will help.
Thanks,
Nilesh

SMQ2 Error SYSFAIL

Hello experts
I have moved all the XI developments into Production and wanted to test one of the scenario , when i sent an IDOC to XU production
In SXMB_MONI i get a green flag , but has error in queue , when i checked SMQ2 it has SYSFAIL error .
The excat ERROR is "prefix number: entry missing for system XIP client 200."
It is a new XI installation , Is there any thing missing ?
You help is much appriciated.
Sudheer

Hi Sudheer,
a) qRFC Errors
Often in asynchronous scenarios where inbound queues are used, the queues are set to SYSFAIL status and all the messages in the inbound queue are stuck (not processed). Depending on the status of XI processing queues, we can reset a queueu2019s status and trigger processing of messages.
Manual Resend of messages: Use transaction SMQR or SMQ2 to reset the status of queues. As you can see in the following figure, the queue has been marked with a status sysfail.
b) tRFC Errors
Like qRFC errors one can either manually or automatically initiated processing of messages hanged tRFC calls.
Manual Resend of messages: Use transaction SM58 and check through the list. If necessary, start hanging tRFC calls
under the Edit menu by choosing Execute LUWs.
For automatic tRfC failure recover, schedule the report RSARFCEX for periodic execution.
c) Other Errors
All the errors generated and captured in Integration engine can be viewed using transaction SXMB_MONI. Message that were sent asynchronously and had failed due transient system/configuration failures can be manually restarted in SXMB_MONI.
Reward points if this helps
Regards
Vani.

SYSFAIL status in SMQ2

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