Syslog collector status...invalid messages
hi,
In RME->Administration->Syslog Analysis->Syslog Collector Analysis
i see a lot of (almost 40-50%)message count under the "invalid messages" column.
I wonder if this needs to be considered seriously, and if yes, please guide me as to what steps do i need to take in order to solve this..
I imagine it'd be those that do not conform to syslog msg format specifications, such as those described
here: http://www.ciscopress.com/articles/article.asp?p=426638
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Bad time zone in Syslog Collector Status screen
Hi, we have a LMS 4.0 and we are watching a wrong time zone in the Syslog Collector Status screen, it says GMT +2 but it should be GMT +1. In the Windows operating system, time settings are well configured; can anyone help me to fix this, please?
Regards.Hi,
please find attached some screenshots: one with the LMS time, another one with the OS time and the last one with the syslog collector time. The only problem is that they have been taken at different times but it can be seen that OS time zone is UTC + 1 and Syslog Collector time zone is GMT + 2.
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Ciscoworks syslog collector issue
Hi All,
In a central location i have a ciscoworks syslog collector version 3.5. The issue is not all the logs generated in the device are collected by ciscoworks including the devices connected in LAN. The major issue is on Cisco6500 series switches where i see multiple interface flaps in log but only few are found in syslog.
Regards,
SathvikHi,
check here Admin > Collection Settings > Syslog > Syslog Collector Status , see if messages are falling under fitered or Invalid
then check the filter:
Admin > Network > Notification and Action Settings > Syslog Message Filters
I would suggest you to create a filter with all * and see if that helps.
you can look at this thread as well:
https://supportforums.cisco.com/thread/2244888?tstart=60
Thanks-
Afroz
[Do rate the useful post] -
Syslog Collector failure with third party SSL certificate
Hello,
We recently replaced our self-signed SSL certificates with certificates provided by our agency. After the change subscription attempts to the collector in [RME>Tools>Syslog>Syslog Collector Status] failed: SCLA0126: Could not subscribe to the Collector.
I believe the problem originates with the way the CSRs are handeled. An identification number rather than the actual FQDN must be provided in the common name field and this number is expected by the CA. A chain was built with multiple government CAs, and warnings received that the chain does not end in a trusted CA. My hands are bound by this policy - is there a way to make this work or any suggested workaround? Tried a DNS CNAME with the id number. No joy. I haven't tried renaming the host to the id number but I might if you think it might work and then will just cname the current hostname. We are running Solaris 10 systems. Here is the error from AnalyzerDebug.log:
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:150)
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:117)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1584)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:866)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1030)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:678)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:75)
at java.io.ObjectInputStream$PeekInputStream.read(ObjectInputStream.java:2213)
at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2226)
at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:2694)
at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:761)
at java.io.ObjectInputStream.<init>(ObjectInputStream.java:277)
at com.cisco.nm.rmeng.fcss.common.FcssSyslogCollector.<init>(FcssSyslogCollector.java:95)
at com.cisco.nm.rmeng.sa.SyslogAnalyzerEngine.notifySubscribers(SyslogAnalyzerEngine.java:975)
at com.cisco.nm.rmeng.sa.SyslogAnalyzerEngine.start(SyslogAnalyzerEngine.java:1031)
at com.cisco.nm.rmeng.sa.SyslogAnalyzerService.main(SyslogAnalyzerService.java:55)
Thanks....!!!
= Uwe =The subscriber list is empty because we could not add the subscription after the swapping the certs. Sorry, was asked to obscure the host names - it shows host name only not FQDN.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 10:37:33,198, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 10:37:33,201, System Initialized.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 10:37:36,694, Service started...
SyslogCollector - [Thread: Thread-9] WARN , 14 Feb 2010 10:42:04,383, Unable to add monitor for
SyslogCollector - [Thread: SyslogObjectForwarder] ERROR, 14 Feb 2010 11:07:42,369, Could not send syslogs, removing the subscriber...Connection refused
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 11:23:02,499, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 11:23:02,501, System Initialized.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 11:23:02,850, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 11:23:06,047, Service started...
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 23:59:33,732, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 23:59:33,735, System Initialized.
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 23:59:34,148, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 14 Feb 2010 23:59:37,352, Service started...
SyslogCollector - [Thread: main] INFO , 15 Feb 2010 23:59:34,112, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 15 Feb 2010 23:59:34,115, System Initialized.
SyslogCollector - [Thread: main] INFO , 15 Feb 2010 23:59:34,565, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 15 Feb 2010 23:59:38,168, Service started...
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 11:57:43,806, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 11:57:43,816, System Initialized.
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 11:57:44,220, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 11:57:47,493, Service started...
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 14:12:00,424, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 14:12:00,427, System Initialized.
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 14:12:00,781, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 14:12:04,007, Service started...
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 23:59:33,851, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 23:59:33,854, System Initialized.
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 23:59:34,303, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 16 Feb 2010 23:59:37,834, Service started...
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 16:42:51,156, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 16:42:51,166, System Initialized.
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 16:42:51,516, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 16:42:54,734, Service started...
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 23:59:33,673, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 23:59:33,676, System Initialized.
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 23:59:34,130, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 17 Feb 2010 23:59:37,759, Service started...
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:55:42,526, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:55:42,533, System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:55:42,886, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:55:46,111, Service started...
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:34,144, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:34,147, System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:34,604, Subscriber list is empty!
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:38,116, Service started...
Our secondary host shows a subscriber, however no syslog packets are seen. Also, this subscriber can not be unsubscribed (deleted).
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:09:19,098, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:09:19,101, System Initialized.
SyslogCollector - [Thread: main] WARN , 18 Feb 2010 16:09:22,723, Unable to resurrect connection to a subscriber.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:09:22,770, Service started...
SyslogCollector - [Thread: Thread-11] WARN , 18 Feb 2010 16:14:07,828, Unable to add monitor for
SyslogCollector - [Thread: Thread-13] WARN , 18 Feb 2010 16:14:08,008, Unable to add monitor for
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:32:29,557, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:32:29,560, System Initialized.
SyslogCollector - [Thread: main] WARN , 18 Feb 2010 16:32:33,205, Unable to resurrect connection to a subscriber.
SyslogCollector - [Thread: main] WARN , 18 Feb 2010 16:32:33,263, Unable to resurrect connection to a subscriber.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 16:32:33,277, Service started...
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:33,728, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:33,733, System Initialized.
SyslogCollector - [Thread: main] WARN , 18 Feb 2010 23:59:37,786, Unable to resurrect connection to a subscriber.
SyslogCollector - [Thread: main] WARN , 18 Feb 2010 23:59:37,857, Unable to resurrect connection to a subscriber.
SyslogCollector - [Thread: main] INFO , 18 Feb 2010 23:59:37,869, Service started... -
Integrate Remote Syslog Collector with LMS 4.1
We have LMS 4.1 in our network. We had recently installed Remote Syslog Collector on a new Server to collect logs from all the devices. How can we integrate the Remote Syslog Collector with the LMS Server?
Thanks in Advance.You simply have to subscribe the IP address of the Remote Syslog Collector in Ciscowork LMS server under :
Admin > Collection Settings > Syslog > Syslog Collector Status
Once it is subscribed, it should start working, simialar to how it works when Syslog Collector is Local on LMS server.
For more details see docuement :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/install/guide/appendc.html#wp1049873
-Thanks -
LMS 4.2 – Missing messages in Remote Syslog Collector
Remote syslog Collector are dropping syslog messages - randomly. During analyzing we found out that syslog messages are stored in RSAC in file: /var/log/syslog_info
According to information from /etc/rsyslog.conf are the same syslog messages stored again in other files: /var/log/messages, /var/log/boot.log
In every file are missing the same messages. Load of RSAC and physical server is very low. When we send messages to more syslog servers (for example to other debian server in the same or different vlan) in the same physical server in vmware, we always receive every message.
We are using LMS 4.2.3 (Soft appliance) and for syslog messages RSAC 5.2 (linux in vmware). We receive approximately 200-300k syslog messages per day and RSAC drop approximately 100k.
Please what we have to change to receive all messages?
Why RSAC store the same messages more times?
Thanks
MilosI think this should change what you want - if not, revert it to the default:
for security, make a backup of the following file and open it in a text editor:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\classes\com\cisco\nm\rmeng\csc\data\Collector.properties
change the following to a value that might fit your needs but be careful this can affect system performance:
QUEUE_CAPACITY=100000
save the file and restart the following syslog processes:
in a DOS box check the status of the following processes (they should be started) and restart them:
pdshow SyslogAnalyzer SyslogCollector
pdterm SyslogAnalyzer SyslogCollector
pdexec SyslogAnalyzer SyslogCollector
pdshow SyslogAnalyzer SyslogCollector
now, try to re-run your report. -
How to find out the projects with status "Invalid"?
I'm new to Oracle Projects -OP. We are on 12.0.4. This' my new job.
I have a task of "Remove projects with status 'Invalid' ".
Questions:
How to access the OP forms to verify the existent of the invalid projects?
What are the PA tables having the status info -- I mean those showing the status with 'Invalid'?
Thanks A lot.
an apps dbaI could not find a sample for the DELETE_PROJECT. I have coded the delete project by modifying the sample of the CREATE_PROJECT.
-- delete a project with the status INVALID shown in pa_project_statuses.project_status_name
--set serveroutput on size 20000
DECLARE
-- Variables needed for API standard parameters
l_api_version_number NUMBER := 1.0;
l_commit VARCHAR2(1) := 'F';
l_return_status VARCHAR2(1);
l_init_msg_list VARCHAR2(1) := 'F';
l_msg_count NUMBER;
l_msg_index_out NUMBER;
l_msg_data VARCHAR2(2000);
l_data VARCHAR2(2000);
l_pm_product_code VARCHAR2(10);
l_responsibiity_id NUMBER;
l_user_id NUMBER;
l_pm_project_reference PA_PROJECT_PUB.PROJECT_IN_REC_TYPE;
l_pa_project_id PA_PROJECT_PUB.PROJECT_IN_REC_TYPE;
API_ERROR EXCEPTION;
BEGIN
-- GET GLOBAL VALUES
select user_id, responsibility_id
into l_user_id, l_responsibiity_id
from pa_user_resp_v
where user_name = 'J23N'; -- need to get from Apps
--SET GLOBAL VALUES
pa_interface_utils_pub.set_global_info(
p_api_version_number => 1.0,
p_responsibility_id => l_responsibiity_id,
p_user_id => l_user_id,
p_msg_count => l_msg_count,
p_msg_data => l_msg_data,
p_return_status => l_return_status);
-- PRODUCT RELATED DATA
l_pm_product_code := 'R_INVALID'; -- can be user defined
-- PRODUCT DATA (PROJECT_IN_REC_TYPE)
l_pm_project_reference.pm_project_reference := null;
l_pa_project_id.pa_project_id := 1001;
--INIT_CREATE_PROJECT
--pa_project_pub.init_project;
dbms_output.put_line('Before delete_project');
--DELETE_PROJECT
pa_project_pub.delete_project(
p_api_version_number => l_api_version_number,
p_commit => l_commit,
p_init_msg_list => l_init_msg_list,
p_msg_count => l_msg_count,
p_msg_data => l_msg_data,
p_return_status => l_return_status,
p_pm_project_code => l_pm_product_code,
p_pm_project_reference => l_pm_project_reference,
p_pa_project_id => l_pa_project_id
-- Check for errors
if l_return_status != 'S'
then
raise API_ERROR;
end if;
dbms_output.put_line('Deleted Project Id: ' || l_pa_project_id.pa_project_id);
--dbms_output.put_line('Deleted Project Number: ' || l_project_out.pa_project_number);
Commit;
--HANDLE EXCEPTIONS
-- Get the error message that were returned if it did not complete sucessfully
EXCEPTION
When API_ERROR then
dbms_output.put_line('An API_ERROR occurred');
if l_msg_count >= 1
then
for i in 1..l_msg_count loop
pa_interface_utils_pub.get_messages(
p_msg_data => l_msg_data,
p_encoded => 'F',
p_data => l_data,
p_msg_count => l_msg_count,
p_msg_index_out => l_msg_index_out);
dbms_output.put_line('error message: ' || l_data);
end loop;
rollback;
end if;
When OTHERS then
dbms_output.put_line('An error occured, sqlcode = ' || sqlcode);
if l_msg_count >= 1
then
for i in 1..l_msg_count loop
pa_interface_utils_pub.get_messages(
p_msg_count => l_msg_count,
p_encoded => 'F',
p_msg_data => l_msg_data,
p_data => l_data,
p_msg_index_out => l_msg_index_out);
dbms_output.put_line('error message: ' || l_data);
end loop;
rollback;
end if;
END;Can anyone with the experience of PA_PROJECT_PUB make comment on this Delete Project block? On the struncture level is it correct?
I run it and get
pa_project_pub.delete_project(
ERROR at line 48:
ORA-06550: line 48, column 3:
PLS-00306: wrong number or types of arguments in call to 'DELETE_PROJECT'
ORA-06550: line 48, column 3:
PL/SQL: Statement ignored
Please make your comment on the structure (the logic) of the delete project before providing the advice on the debug.
I would like to make sure the logic is correct first.
TIA -
Syslog Collector w/ File Connector Parsing Issue
Dear all,
Recently, I had a requirement from a customer.
They have various Linux systems. They want to pass all syslog to
sentinel, but not by syslog connector for some reasons.
Therefore, they throw us those syslog in text file, and ftp it for
sentinel reading.
The problem is that this.RXBufferstring could not be 100% parsed in all
kinds of messages. Sometimes there would be error.
But when they use Syslog connector. Every event fields seem to be parsed
correctly.
So is there any methods to use syslog collector w/file connector
correctly?
Or how do people handle this kind of problem?
Please assist. Thanks a lot.
andy_ho
andy_ho's Profile: https://forums.netiq.com/member.php?userid=4568
View this thread: https://forums.netiq.com/showthread.php?t=51453On 08/01/2014 04:26 AM, andy ho wrote:
>
> Dear all,
>
> Recently, I had a requirement from a customer.
>
> They have various Linux systems. They want to pass all syslog to
> sentinel, but not by syslog connector for some reasons.
> Therefore, they throw us those syslog in text file, and ftp it for
> sentinel reading.
>
> The problem is that this.RXBufferstring could not be 100% parsed in all
> kinds of messages. Sometimes there would be error.
> But when they use Syslog connector. Every event fields seem to be parsed
> correctly.
>
> So is there any methods to use syslog collector w/file connector
> correctly?
> Or how do people handle this kind of problem?
No supported way, no. The testing between collector and connector is done
so that certain methods are easy, reliable, and supported. Just because
data are grabbed from one media (network, syslog specifically) and written
to another (file) does not mean that nothing else is changed, and the
syslog collectors may be assuming other properties (such as the event
source IP address) are there when they are not.
You can probably make this work, but you'll likely need to customize the
collector in order to do it. The alternative is to use the debugging
feature of the collector to find out what is wrong with certain events and
possibly modify them on the event source side. Either way, you're going
to have a scenario that is not supported so it may be worth revisiting the
requirement to use a file vs. syslog just in case support matters more
than the "for some reasons" that they want to go with a file.
Good luck.
If you find this post helpful and are logged into the web interface,
show your appreciation and click on the star below... -
LMS 3.2 Syslog Collector error
Hi,
At RME: ToolsSyslogSyslog Collector Status screen at table Collector Status No records.
I had changed hostname on this server and i have ran /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/hostnamechange.pl script with proprer parameters.
Now I cannot add collector, because of "SSL certificate status" error:
SSL certificate issue occurred, check if:
1. The Self-signed Certificates are valid. For example, Check the certificate expiry date on the servers.
2. The Self-signed Certificates of this server are copied to the Syslog Collector server and vice-versa.
To do this, go to Common Services > Server > Security > Multi-Server Trust Management > Peer Server Certificate Setup. and add the certificate. See the User Guide for CiscoWorks Common Services for more details..
3.The SyslogCollector process on Syslog Collector server and the SyslogAnalyzer process in the current working server are restarted after Step 2.
4.Both hosts are reachable by host name.
Collector status : Could not connect to the collector _myhostname_._mydomainname_ due to SSL certificate issue
I use an third party Certificate, and https access is working propery for user access.
I want to run Syslog Collector locally, syslog file is a local server hence I use syslog-ng for other reason.
This is my SyslogCollector log:
SyslogCollector - [Thread: main] INFO , 24 Mar 2011 16:47:45,305, Logging System Initialized.
SyslogCollector - [Thread: main] INFO , 24 Mar 2011 16:47:45,308, System Initialized.
SyslogCollector - [Thread: main] INFO , 24 Mar 2011 16:47:45,408, Queue Cap 100000
SyslogCollector - [Thread: main] INFO , 24 Mar 2011 16:47:47,699, Service started...
How can I correct this situation, how can I run Syslog Collector.
BalazsTry unsubscribing and subscribing the collector so it can accept the updated info. If that does not work, post the SyslogAnalyzerUI.log and SyslogCollector.log from CSCOpx/log directory.
-
Getting General invalidation message processing exception ...
Hi all,
We have installed Oracle Portal 10.1.2 on the Oracle MR 10.1.2. Both are on the same machine. Initially when started creating pages and page groups, I did not get any problem. But we wanted to call a BPEL process from the portal. So, we installed BPEL on the Portal middle tier. Then I started getting the following error:
General invalidation message processing exception: User-Defined Exception (WWC-40018)
General invalidation message processing exception: Error invalidating content, Non-200 status code returned by Web Cache. Status: 401 Unauthorized (WWC-40018)
This is happening when I try to add a new tab or add potlet etc.
Can any body throw light on this?
Thanks,
Sasi Bhushan.Hi,
After looking into config files and following some of the procedures that may solve this problem, we could not get the problem solved. But when looking at the portal web cache settings, we came to know that the Invalidation Username should be Administrator instead of Invalidator.
After changing Invalidation Username, everything seemed working fine.
Thanks,
Sasi Bhushan. -
General invalidation message processing exception (WWC-40018)
Hi.
I am facing this problem with my portal when I try to change any item and when accessing some tabs, like the access tab:
General invalidation message processing exception: User-Defined Exception (WWC-40018)
General invalidation message processing exception: Error invalidating content, Non-200 status code returned by Web Cache. Status: 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. ) (WWC-40018)
I tried and tried and tried all of the solutions in all of Oracle Forums, but no one fix the problem.
I will be very glade to have a solution.
And thankshi,
it would be interesting which portal version you are currently using. if you are on an older version like 9.0.4.x the following metalink note might help:
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=293018.1
regards,
christian -
'System Error' status at Message Monitoring( HTTP to FILE )
I have created a scenario HTTP to FTP. I sent message to XI server using the HTTP Client.
After sending the message I am getting the response at browser.
Result:
http-Status: 200 Message accepted
Payload:
But when I look in to the Message monitoring at RWB, I am getting the message status as
System error. while going to the details i can see below error category.
Error Category MAPPING
Error Code EXCEPTION_DURING_EXECUTE
(Is the password different for port 50000 and 8000)
Please help me to solve this issue.
Thanks in Advance,
JohnThis is the trace message that I got for this error
<Trace level="1" type="T">com.sap.aii.utilxi.misc.api.BaseRuntimeException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XML Declaration not allowed here.(:main:, row:1, col:46) at com.sap.aii.mappingtool.tf3.Transformer.checkParserException(Transformer.java:41) at com.sap.aii.mappingtool.tf3.Transformer.start(Transformer.java:70) at com.sap.aii.mappingtool.tf3.AMappingProgram.execute(AMappingProgram.java:231) at com.sap.aii.ibrun.server.mapping.JavaMapping.executeStep(JavaMapping.java:63) at com.sap.aii.ibrun.server.mapping.Mapping.execute(Mapping.java:91) at com.sap.aii.ibrun.server.mapping.MappingHandler.run(MappingHandler.java:77) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleMappingRequest(MappingRequestHandler.java:88) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleRequest(MappingRequestHandler.java:63) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceImpl.processFunction(MappingServiceImpl.java:80) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceObjectImpl0.processFunction(MappingServiceObjectImpl0.java:131) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187) at $Proxy24.processFunction(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:95) at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequestInternal(RFCJCOServer.java:113) at com.sap.engine.services.rfcengine.RFCJCOServer$ApplicationRunnable.run(RFCJCOServer.java:171) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)</Trace>
<Trace level="1" type="T">Runtime exception occurred during execution of application mapping program com/sap/xi/tf/_HTTP2File_: com.sap.aii.utilxi.misc.api.BaseRuntimeException; Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XML Declaration not allowed here.(:main:, row:1, col:46)</Trace>
<Trace level="1" type="T">com.sap.aii.ibrun.server.mapping.MappingRuntimeException: Runtime exception occurred during execution of application mapping program com/sap/xi/tf/_HTTP2File_: com.sap.aii.utilxi.misc.api.BaseRuntimeException; Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XML Declaration not allowed here.(:main:, row:1, col:46) at com.sap.aii.ibrun.server.mapping.JavaMapping.executeStep(JavaMapping.java:72) at com.sap.aii.ibrun.server.mapping.Mapping.execute(Mapping.java:91) at com.sap.aii.ibrun.server.mapping.MappingHandler.run(MappingHandler.java:77) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleMappingRequest(MappingRequestHandler.java:88) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleRequest(MappingRequestHandler.java:63) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceImpl.processFunction(MappingServiceImpl.java:80) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceObjectImpl0.processFunction(MappingServiceObjectImpl0.java:131) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187) at $Proxy24.processFunction(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:95) at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequestInternal(RFCJCOServer.java:113) at com.sap.engine.services.rfcengine.RFCJCOServer$ApplicationRunnable.run(RFCJCOServer.java:171) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162) Root Cause: com.sap.aii.utilxi.misc.api.BaseRuntimeException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XML Declaration not allowed here.(:main:, row:1, col:46) at com.sap.aii.mappingtool.tf3.Transformer.checkParserException(Transformer.java:41) at com.sap.aii.mappingtool.tf3.Transformer.start(Transformer.java:70) at com.sap.aii.mappingtool.tf3.AMappingProgram.execute(AMappingProgram.java:231) at com.sap.aii.ibrun.server.mapping.JavaMapping.executeStep(JavaMapping.java:63) at com.sap.aii.ibrun.server.mapping.Mapping.execute(Mapping.java:91) at com.sap.aii.ibrun.server.mapping.MappingHandler.run(MappingHandler.java:77) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleMappingRequest(MappingRequestHandler.java:88) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleRequest(MappingRequestHandler.java:63) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceImpl.processFunction(MappingServiceImpl.java:80) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceObjectImpl0.processFunction(MappingServiceObjectImpl0.java:131) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187) at $Proxy24.processFunction(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:95) at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequestInternal(RFCJCOServer.java:113) at com.sap.engine.services.rfcengine.RFCJCOServer$ApplicationRunnable.run(RFCJCOServer.java:171) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)</Trace> -
Service Desk - Status of messages on Portal
Hi,
We are using Solution Manager 7.0 and Enterprise Portal 7.0. We are using the Service Desk functionality via Portal.
Is there a way we can show the status of messages to the user on Portal? We do not want to use SAP Transaction iViews to show reports on the Portal.
I saw that there is a Webservice available for an earlier version of Solution Manager. Is there a web service available for Solution Manager 7.0, which can be consumed in Portal to show the status of the message?
Thanks,
PriyaWel now users can access remotely via web using the standard interface or Workcenter for which they dont have to login to solman using SAP GUI
it a web based interfact not only for reporter but processsor too
But if only interested in webservice which are available then check this out
https://websmp202.sap-ag.de/~sapdownload/011000358700003503092006E/ServiceDesk_WebServiceAPI.pdf
Regards
Prakhar
Edited by: Prakhar Saxena on Apr 2, 2009 2:12 PM -
Unable to change status in messages
Hey guys,
Okay, so I am unable to change my status in messages or do anything for that matter.
My friends messages app looks different then mine and she actually has more options then me. It will not let me set to online status or anything, it's like disabled and I cannot figure it out. Also when I send a message from my mac, it will say my email when my friend recieves the message but then if I send it from my iphone it says my number, so it starts two different conversations.
This is annoying and when I called tech support they had no idea what I was talking about.
Any smart apple users out thereThe new Messages app in Mountain Lion has two aspects. It integrates most of the features of the old iChat program (using AOL and Jabber transport mechanisms among others, which include the concept of on/offline status) with Apple's new iMessage transport mechanism (which doesn't).
Your phone-to-phone message are probably going through yet a third transport mechanism, SMS. You can set your phone to use iMessage transport to eligible recipients by going to Settings > Messages, turning iMessage to "ON", and including your AppleID (~email address) in "Receive At" along with your phone number.
We are told that when iOS6 is released this fall it may help combine the multiple conversations. It is not yet clear how. -
Stuck in To Be Delivered Status in Message Monitoring - Adapter Engine
Hi,
I have messages stuck in To Be Delivered status in Messages Monitoring. When i checked the Audito Logs, there are NO LOGS. I resent the message and now the logs indicated in the Audit Logs is:
2014-03-26 08:39:10
Information
The message was successfully received by the messaging system. Protocol: XI URL: http://<host>:<port>/MessagingSystem/receive/AFW/XI Credential (User): PIIXXXX
2014-03-26 08:39:10
Information
Using connection SOAP_http://sap.com/xi/XI/System. Trying to put the message into the receive queue.
2014-03-26 08:39:10
Information
Message successfully put into the queue.
2014-03-26 08:52:48
Information
Admin action: Trying to redeliver message.
The connection between the receiver is ok, does this have something to do with the Communication Channels?
Please help.
thank you.Hi Eng Swee,
there are messages that were cancelled yesterday and the status is 'Terminated With Errors'
this is what is indicated in the Audit Logs
2014-03-26 02:38:47
Information
Admin action: Trying to fail message.
2014-03-26 02:38:47
Error
The message status was set to FAIL.
2014-03-26 02:38:47
Information
Admin action: The message was successfully set to status failed.
2014-03-26 02:38:47
Error
Asynchronous error detected: com.sap.engine.interfaces.messaging.api.exception.MessagingException: Message failed by admin.. Trying to report it.
2014-03-26 02:38:47
Error
Asynchronous error reported.
Is this the reason why the messages are stuck?
thank you!
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