System Boots but afer windows splash screen hangs.

OS: Windows Ultimate SP1
After rebooting my PC, when the windows startup splash screen disappears the screen stays black with just the cursor present. No other activity accurs. Waited 10 min and tried again.
The same results occur in booting in safe mode and commanf mode.
I ran the HP Basic System diagnostrics and received this error.
Smart Check : Passed
Long DST : Failed
FAILURE ID : RGBRB9-00076C-9XPK1G-61CU03
Product ID : H2M99AA#ABA
HARD DISK 1
I then ran a standalone chkdsk /r and a chkdsk /f
The chkdsk in both cases did not show that any errors were found except receive this message at the end of the chkdsk
Failed tp transfer logged messages to the event log which is status 50
Note - Using the windows Ultimate CD I loaded theSystem Recovery Options tool (Command Prompt).
I thought it odd that when I switched to C: then did a dir, there were no files present. I found files and a windows directory on D:
My first thought on this is to replace the hard drive but thought that maybe this type of error occured in the past and a resolution was acheived without hard drive replacement.
This question was solved.
View Solution.

Hi,
The 24 character error code for the Long ( comprehensive ) Disk Self Test would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the start-up issue.
If your PC is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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