System crash made it impossible to de-authorize

Hello, I sync my ipod with my windows system. Over the course of the last couple of years I have experienced several system crashes where I had to re-install the operating system from scratch. I was unable to de-authorize my iTunes account at the time of the crashes. As a result my iTunes account is now authorized on 4, now non-existent systems, and 1 laptop. The problem is now I cannot authorize my iTunes account on my current system. I am sure someone else has run into this problem, what can I do?
Windows XP

The steps are discussed on this page:
http://www.apple.com/support/itunes/store/authorization/
However, the simple answer is log in to the iTunes Store, view account info. Next to the authorization count there should be a "Deauthorize All" button.
If that does not resolve the issue, there is a form on the page above for submitting account related authorization issues.

Similar Messages

System crashes while exporting

hi all,
I'm all new to captivate and I'm working at my first project
with it.
I'm doing a navigation site demo, which will be distibuted on
cd.
I'm working on just one .cp file because I need the project
to run as standalone, not inside internet explorer; the .cp file is
48 MB.
I got several issues on registering the last two slides
(they're about 80), and now it's impossible exporting all the demo,
because the system crashes when captivate is exporting slides.
I'm wondering if I made something wrong in organizing my
project.
Correct me if I'm wrong, but I understood that if you want to
divide your project in more .cp files, you must publish as html,
not standalone. That's the reason why I didn't subdivide my project
in more .cp files.
Am I wrong?
Can anyone suggest something to solve the problem, preserving
the standalone solution?
Thanks in advance, and excuse me If I made some newbie
questions :-)
Alessia

To All who are experiencing crashes during publishing,
check
this link for a Tech Note
. As a rule of thumb, keep your Captivate project files to less
then 10 MB whenever possible, and the SWFs, of course,
correspondingly small.
About that "you can't create multiple standalones" - that is
just bad advice. Of course you can. BUT keep in mind that there
will always be a noticeable "lag" when daisy-chaining executables,
while the Flash Player closes on one file, and reopens to play the
next in the "daisy-chain".

My system crashed.

My system crashed. The Microsoft Store tech dept was able to pull my data off the system before installing a new hard drive. I have iTunes on my portable drive. Should I just run it from there? If I reinstall on my laptop, will it recognize the laptop? I don't have any authorizations left! Help!!! I have music, books, and apps for phone and iPad.

Do a boot in Safe Mode? See
What is Safe Boot, Safe Mode? (Mac OS X)
http://docs.info.apple.com/article.html?artnum=107392
Takes a while to run while repairs are made.
 Cheers, Tom

System crash due to ATI proprietary driver

Hello,
I installed ATI driver 9.6.4 from AUR and I did a "X -configure" which didn't worked.
So I took a xorg.conf made with "X -configure" for an open-source driver and then I did "aticonfig --initial --input=/etc/X11/xorg.conf" like it says in arch wiki.
I was pleasantly surprised to see that it works but when I try to do "glxgears" or "glxinfo" my system crashes (this thing happens also for "amdccle" but not always).
Also when I modprobe fglrx I receive this message but I don't think it has to do something with my problem :
WARNING: All config files need .conf: /etc/modprobe.d/framebuffer_blacklist.pacsave, it will be ignored in a future release.
What can I do to fix this problem?
Thank you,

Arisna wrote:
Hmm... The catalyst driver ships its own GL library that is supposed to replace the default one. This sounds like it might be a problem with that component or an issue of it not being installed in place of the default.
That said, I couldn't even get X11 to start the last time I tried catalyst. I switched to radeonhd and have been very happy with that decision.
By the way, you are correct that the warning message you received is unrelated to the driver issue at hand. I just deleted that pacsave file to get rid of it.
Yes, it forces you to do "pacman -Rd libgl" before proceeding with the install; i'll try to install it from their site to see if it does the same thing ...

System Crashes repeatedly - hard drive issue?

I've been using my G4 933MHz with 2 internal hard drives for quite some time. I started having issues with the system crashing, while the system drive made a binding or poer up/down sound repeatedly. The drives were stacked on top of one another, so I bought a new cable and separated the 2 drives so they are now side by side. I thought maybe it was happening because they were getting too hot or something. The system worked for a few weeks, but is now back to having the same problem.
I've run both the Apple Disk utility and Tech Tool Pro and neither really come up with any problems. The Apple disk utility used to have issues seeing the drives right after a crash. Now it either sees them and says no fix needed or it doesnt see either drive at all.
Tech Tool Pro used to see both drives and all tests ran successfully. Now, I pretty much get a hardware nor supprted message each time I run it. At first I thought my system drive was the problem, but now I'm not sure. The fact that neither drive shows up in the disk utility makes me wonder if there is not some bigger problem. Both drives work perfectly fine sometimes. If I boot up a few times, they eventually show up and everything works fine for about 10-15 minutes, but eventually it crashes again.
Has anyone encountered this problem before? Or have insight into what might be wrong and how I could fix it? Or are there any other tests I can run, besides the normal hard drive tests? I'd just hate to go spend the money on a new hard drive to find out that my drives are fine and it's the system itself that is the problem. Any help is greatly appreciated.
By the way, the second drive is almost identical to the drive that came with the computer. I bought it from a mac dealer and it is the same brand.
Thanks,
Wil

They're both on the same ide cable. It's been setup this way for quite some time. One drive is setup as a master, the other as a slave. Never had any problems for the past couple of years. Issue just started about a month ago. Don't recall anything that may have triggered it. Just one night when I was sitting there, the whole thing froze. Ever since then, it has been freezing sporatically. Now it's doing it about every 2 minutes from when I get it booted up...if I can even get it to boot. Most of the time it just sits on a grey screen, then goes to the blinking folder with the system face and question mark, then after about 20 seconds of that, it eventually boots into the system drive and freezes or boots to the cd. It's completely random from what I can tell, as to which happens.

My Vista system crashed due to a corrupted windows file. When I reformatted C:/ & reloaded firefox & tbird, my bookmarks were gone. I have an image of the drive , but I don't know how to recover them and get the data back where I can access it.

Vista system crashed due to a corrupted system file. The C drive was reformatted, and windows reloaded, along with the rest of my programs.
Before the drive was reformatted, an image was made of it on a USB drive to save all the data. Now I need to know how to get the Bookmarks back for Firefox, and the Address Book back for Thunderbird.
Thanks

Thanks for the quick response. It worked very well, for both Firefox and Tbird.
One hitch, until I remembered: those are all hidden files, in hidden folders. I had a devil of a time finding the "roaming" folder, until I found out how to unhide everything. In years past, I used DOS for that kind of thing. Explorer is much less user-friendly. Now that I know how to do it, it's simple.
Thanks again for the guidance

System crash RFC destination

Hi,
When creating projects it fails with the messages:-
1) System crash RFC destination , Call TMW_VERSION_TEST: User SAPSYS has no RFC authorization for function group TMW_TRACKING .
2) System crash RFC destination , Call TMW_VERSION_TEST: Name or password is incorrect. Please re-enter.
3) RFC destination error SM_PRDCLNT000_READ: RFC task PRD:000:TMW_GET_FULL_LIST already open.
It is my understanding that 1 and 2 are related. The question I have is: How do I assign auhtorisation for SAPSYS to the function group TWM_TRACKING?
Regards

Hi Ferrandi,
See if these notes are relevant to your scenario:
Note 896042 - RFC access from satellite systems generates dump
Note 920805 - Correction of the FM TMW_VERSION_TEST in Note 804198
Also Which user do you use to generate the RFC`s??? Check the authorization for that user to generate RFC`s.　Ｔｈｅ　ａｕｔｈ　ｏｂｊｅｃｔ　S_RFCACL and S_RFC which is not a part of SAP_ALL profile should be assigned to the user.
Hope this is helpful.
Regards,
P. Kumaravel.
Ps: Award points for helpful answers.

Sudden system crashes for Mac mini 2011

I just came home from a 2-week vacation and my computer has begun to crash and reboot, seemingly when I need the computer to do some task more intensive than Internet browsing.
It started when I tried uploading pictures into iPhoto via my camera's SD card--and it invariably happens whenever I try this--but it has also crashed and rebooted during simple multitasking procedures, like clicking to check my download progress in Safari as my iPhone is syncing in iTunes. Yesterday I had to contend with the white (grey?) screen of death for a few hours as I tried different methods. Fiddling around in Safe Mode let me fix that problem, at least, but the sudden system crashes still persist.
Could my computer have been affected by a lack of use over the last two weeks in the summer heat? It's been hot in the house, but not exceptionally so for August. And before I left I shut it down and unplugged the power cord.
Here are the first several dozen lines of the error report from the most recent crash. If anyone could offer me some help, I'd be very grateful.
Interval Since Last Panic Report: 72 sec
Panics Since Last Report:          2
Anonymous UUID:                    5966B3C8-D237-441F-B085-67433211CA95
Thu Aug 30 22:31:31 2012
panic(cpu 0 caller 0xffffff800d7733f2): assertion failed: MBUF_IS_COMPOSITE(m), file: /SourceCache/xnu/xnu-2050.9.2/bsd/kern/uipc_mbuf.c, line: 4003
Backtrace (CPU 0), Frame : Return Address
0xffffff80f52f3c20 : 0xffffff800d41d5f6
0xffffff80f52f3c90 : 0xffffff800d7733f2
0xffffff80f52f3ca0 : 0xffffff800d78d2f8
0xffffff80f52f3d60 : 0xffffff800d77075f
0xffffff80f52f3d90 : 0xffffff7f8e264d2e
0xffffff80f52f3dd0 : 0xffffff7f8e280d7b
0xffffff80f52f3e30 : 0xffffff7f8e2f79d4
0xffffff80f52f3ec0 : 0xffffff7f8e26b62f
0xffffff80f52f3ef0 : 0xffffff800d847078
0xffffff80f52f3f30 : 0xffffff800d845b8a
0xffffff80f52f3f80 : 0xffffff800d845cb9
0xffffff80f52f3fb0 : 0xffffff800d4b2677
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Brcm4331(601.15.21)[2D12C2AA-EED3-3C72-8A75-FFF39E64DA AC]@0xffffff7f8e25e000->0xffffff7f8e44ffff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8da4d000
            dependency: com.apple.iokit.IO80211Family(500.15)[3CA3EBF7-D5C1-3819-9346-BE648FC7644E]@0xf fffff7f8e1f2000
            dependency: com.apple.iokit.IONetworkingFamily(3.0)[4DB5B398-8957-33F6-9EC1-0D45D80769DD]@0 xffffff7f8db8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide:     0x000000000d200000
Kernel text base: 0xffffff800d400000
System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)
System uptime in nanoseconds: 2262319547463
last loaded kext at 432629451752: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f8efac000, size 16384)
last unloaded kext at 543566806951: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f8efac000, size 12288)
loaded kexts:
com.zeobit.kext.Firewall          2.3
com.apple.filesystems.msdosfs          1.8
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleBluetoothMultitouch          75.15
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.12.69
com.apple.driver.ApplePlatformEnabler          2.0.5d4
com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleHDA          2.3.0f2
com.apple.driver.AppleMikeyDriver          2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleIntelHD3000Graphics          8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
com.apple.driver.AppleIRController          320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

Remove the "MacKeeper" crapware as follows, then reboot and test. If there's no improvement, post again.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions, nor do I intend to repeat the test.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select Go ▹ Applications from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. A dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall button. All the functional components of the software will be deleted. That's the only useful feature of "MacKeeper:" it deletes itself. Reboot.
Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.
Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.

ASE instance not available *** ERROR:ASE instance possibly left running when system went down(system crash?). Notify Database Administrator

Hi Gurus,
I made some changes in rz10 for client copy like:
icm/host_name_full [email protected]
login/accept_sso2_ticket 1
login/create_sso2_ticket 2
icm/server_port_1
PROT=HTTPS,PORT=443$$,PROCTIMEOUT=600,TIMEOUT=600
icm/server_port_0
PROT=HTTP,PORT=80$$,PROCTIMEOUT=600,TIMEOUT=600
login/no_automatic_user_sapstar 0
After to make changes effective, i stopsap & startsap.
But unfortunately db is not coming up. I checked startdb.log it showing
error as " ASE instance not available
*** ERROR:ASE instance possibly left running when system
went down(system crash?).
Notify Database Administrator."
Please help us to resolve this issue, i have also added startdb.log for
your reference.
Regards,
Piyush

Hi Piyush,
Did you solved this issue.
We are facing the same issue and only this thread is there in SCN for this issue.
If you solved this issue,Kindly share the solution.
Thanks and Regards,
Mathan A

Is it possible to re-install again after the original system crashed?

I got virus infection yesterday that made my computer system crash. Can I restore it by using the original operating system?
Thanks!

Yes. You can either restore your system from a backup or do a clean install of Windows 7. Either way be sure to clean your HDD to remove any viral infection before restoring.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

System Crash Screen after Mountain Lion Installation

I tried to install Mountain Lion on 2 different MacBook Pro Laptops, one newer 15" running latest version of OSX Lion and the other a 13" running latest updated OS as well. I can download the software, it goes through download, starts the app, I get the app started on the install and then let it do it's thing, when I return to check on it I get a screen full of numbers and text with the error message that states you have to press and hold power to turn off. The same kind of screen you get when your system crashes and can't run.
Not sure if it's when it's trying to reboot or if its when the OS is installing. I run little snitch and gave the app full access on all ports to the Internet, but not sure. The 13" MP wasn't connected to anything except a LAN cable, no external monitor or keyboard or even a mouse. Just the laptop itself.
The 15" is connected to display, keyboard, mouse and an external hard drive.
The only way I was able to fix, was to reboot using Command R to get into recovery mode and restore from backup using Time Machine worked perfectly fortunately.
Any ideas on why it wouldn't install? or how to fix?
I even made sure to close down all applications first prior to installing.
The only thing I didn't do was to disable Time Machine, not sure if it tried to kick off during the installation and that made it crash or not?

I disabled Time Machine and tried it again. This time I watched it. It ran the first part of the application and then rebooted. When it rebooted it came up with the following text screen with the window to reboot hold down power button:
[pani(cpu 1 caller 0xffffff8000540a4f): "Process 1 exec of /sbin/launched failed, errno 2"@/SourceCache/xnu/xnu-1699.26.8/bsd/kern/kern.exe.c:3546
Debugger called <panic>
Backtrace (CPU 1), Frame : Return Address
0xffffff8078023e00 : 0xffffff8000220792
0xffffff8078023e80 : 0xffffff8000540a4f
0xffffff8078023ee0 : 0xffffff80005268d0
0xffffff8078023f10 : 0xffffff80005528f9
0xffffff8078023f50 : 0xffffff800021e143
0xffffff8078023f90 : 0xffffff80002c3d3a
0xffffff8078023fb0 : 0xffffff80002da09c
BSD process name corresponding to current thread: init
Boot args: config="\OS X Install Data\com.apple.Boot"
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PM
Kernel UUID: A8ED611D-FB0F-3279-8392-E7A32C5E7D74
Sytem model name: MacBookPro5,5 (Mac-F2268AC8)
System Uptime in nanoseconds: 2087061014
Error message window: You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again.

System Crash in Mac OS 10.5.5: How to restore my data?

A system crash left me unable to log in to my computer, so I had no choice but to archive and reinstall. My Paml desktop ap is now gone, but this left my Palm user data file intact in user/document/palm/users/myname/files to install. I need contacts on my computer, but not in the field, so I haven't used my old Visor handheld in years, and it's uncharged and empty, thus I cna't simply sync. When I reinstall Palm desktop, is there danger of overwriting my user data? Also, once I finish, how do I import the old data?
Thanks.
Post relates to: Visor Platinum

Thanks, I've made my copies. Now I've run into this, which I've put on a separate post too:
When I run the installer, it gets to 758 of 791 items, then stops and puts up a box saying "Installation did no complete successfully. Do you wish to attempt to reinstall the software or to quit?"
Repeated attempts bring identical results. Any thoughts?
Post relates to: Visor Platinum

Lost all Subclips from project after system crash

Hi,
I'm new to the forum and tried to find an answer but I'm not seeing it so I apologize if this is covered somewhere else.
I've been using Premiere Pro (CS4) for a couple of years. I've made extensive use of SUBCLIPS for projects and I found they helped organize the building a complex sequence in several documentaries and they have worked well for me - until my system crashed. While the project opens and I find all media, I find that all SUBCLIPS are gone. Have I lost them forever? Can they be recovered?
I have built a new system and installed my old data hard drives, but I have a newly loaded C-drive. I am running Windows 7 on both the new and the dead system. I can still extract data from the old C-drive if needed.
I am wondering just how Subclips are stored. They do not appear to be files – where do they live? Can they be transferred?
I would really like to avoid the number of hours it will take to rebuild those subclips.
Thanks!

REBDude,
The right place to ask is over there:
http://forums.adobe.com/community/premiere
This forum is about (all) the forums themselves.

System crash when trying to connect IPod touch (blue screen)

Hello all!
All of a sudden, my computer running on Windows XP doesn't recognize my iPod touch anymore. Changing the USB-Port and re-installing iTunes did not help. The actualization of the driver resulted in the system to recognize the iPod for a couple of seconds, but then the system crashed and a blue screen appeared, which made it necessary to restart the system. I had the same thing four times today now and have absoultely no idea what else I could do. Can anyone help?
Thank you in advance!
Message was edited by: globi_lu

I too just had my itouch completely crash. I was attempting to sync and a pop up asked about updating my itouch. I agreed. Only to get the frozen apple screen with the download bar. Now I can't even reset my itouch or get my computer to recognize my itouch. PLEASE HELP!!

Mega 865 Pro System Crash pressing CD eject button

Samsung SpinPoint 250GB SATA II Hard Drive SP2004C
1GB Kingston Hyperx 512 DDR400 PC3200 CL3
Intel Pentium 4 630 3 Ghz Socket 775 800Mhz 2mb
LG GSA4163B 16X DVD Dual Layer R/RW/RAM
Windows XP SP2
When I press the eject button to eject a CD the system crashes into bootup and then goes through the disk error check and then reloads successfully. I originally made a post on this subject but then, after uninstalling and reinstalling everything I got it to work.
What should happen when you press the eject button is a message appears on the Windows desktop saying somethng like "CD Eject". and the cd ejects. However the underlying system must be buggy because it starts to crash all over agian when something in a variety of pieces of software gets installed. I just installed ASPI drivers because Audiocatalyst indicated that only Analogue access was available when accessing my DVD drive. I have had that problem before using Windows 2000 and installing the API drivers that Microsoft for some reason does not install solved the problem. BUt now, AGAIN!! the damn system crashes when I press the eject button.
MSI techincal support is abysmal and no reply from them so far. IN fact, there query system does not even work any more.
Luckily I have ghosted a working system but what can I do to stop the system crashing?
I have read on other posts that I should change DVD drives but that can't be the reason because it does work until some small, and common system changes occur like updating ASPI drivers. I see there is a new sticky on this system which I will add to when it is stable - and I would not recommend anyone to buy it until all the problems are ironed out and until MSI talks to its customers.
I forgot to add that if I open the CD flap and press the drives own button it works perfectly which means that it is MSI's hardware that is at fault.

(sorry, I posted this message to another topic as well...)
Hi,
Some days ago I encountered a problem that seem to be very similar to this. My MEGA180 freezes because of the DVD writer. The situation is as follows:
The PC boots up without error.
If the PC was booted with a CD/DVD in the tray, it can be read without errors.
I can open the DVD tray by pressing the front panel eject button.
And now comes the problem...
The front panel button does not respond, I cannot close the tray.
If I close the tray by pressing the traay itself, the contend of the CD/DVD cannot be read, the machine freezes.
The machine works perfectly in HiFi mode.
I reinstalled Windows to a clean HDD, the problem remains.
I replaced the DVD reader with a brand new one, the problem remains.
This problem emerged without any specific reason, from one day to another. before that, Mega180 worked perfectly for several months. I did not change anything in the system during those days when the problem emerged. However, I was using Nero several times then.
Does anyone has any idea what can be the reason for this problem?
Thanks in advance,
Coix

System crash made it impossible to de-authorize

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