System crash when connecting Lacie FW drive
My 2.3Ghz dual G5 (5 months old) crashes EVERY time I plug in the Lacie 320GB external FireWire drive. The screen goes gray from top to bottom and a black window pops up telling me to hold down the power button to reboot.
The drive works PERFECTLY on my Powerbook (1.67Ghz G4).
The Lacie drive is formatted in Windows NT as I borrowed it from my friend.
I tried the FW400 and FW800 ports and got the same result both times.
Must be a nasty problem with 10.4.7?
See the thread at http://discussions.apple.com/thread.jspa?threadID=542803&tstart=0 for somethings to try.
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Windows system crash when connecting iPod Nano
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Well, I forgot to de-authorize my machine when I was upgrading to Vista, and remembered only after I was done.
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Message was edited by: alamandrax2 -
System crash when using blue-ray drive
Hi,
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ChristophUh...no!
You have plugged in a Blu-ray playing optical which will NOT work and may crash your system as long as there is no installed software to support it.
Was there any other additonal driver software that was needed to use this Blu-Ray optical drive under OS X.
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Browsers on my MacBook Pro Early 2011 running Yosemite keep on crashing when connected to gmail or google drive. This happens with Safari, Firefox and Chrome. Any suggestions on further digging?
Here is the most recent crash and this one involved Safari:
Process: com.apple.WebKit.WebContent [13867]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [312]
User ID: 503
Date/Time: 2014-11-20 23:13:50.158 -0700
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 7BD1BB1A-05E8-2E0A-0AEC-194138422DAF
Sleep/Wake UUID: A82848B2-ADC0-4EED-BB1B-7CC2488FDC35
Time Awake Since Boot: 5400 seconds
Time Since Wake: 4100 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000015
VM Regions Near 0x15:
-->
__TEXT 0000000106b11000-0000000106b12000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.security 0x00007fff8820d336 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 18
1 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
2 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
3 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
4 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
5 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
6 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
7 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
8 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
9 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
10 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
11 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
12 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
13 com.apple.security 0x00007fff8815f523 Security::TrackingAllocator::~TrackingAllocator() + 37
14 com.apple.security 0x00007fff8815e7ba Security::DbVersion::open() + 2156
15 com.apple.security 0x00007fff8815dbce Security::DbVersion::DbVersion(Security::AppleDatabase const&, Security::RefPointer<Security::AtomicBufferedFile> const&) + 154
16 com.apple.security 0x00007fff8815d7e0 Security::DbModifier::getDbVersion(bool) + 308
17 com.apple.security 0x00007fff8815d68d Security::DbModifier::openDatabase() + 55
18 com.apple.security 0x00007fff8815d369 Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 85
19 com.apple.security 0x00007fff8815cc4f Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 67
20 com.apple.security 0x00007fff8815c912 Security::DatabaseSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 156
21 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
22 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
23 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
24 com.apple.security 0x00007fff8816c075 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 59
25 com.apple.security 0x00007fff8816bdc1 SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 245
26 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
27 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
28 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
29 com.apple.security 0x00007fff88183307 Security::KeychainCore::Trust::evaluate(bool) + 1865
30 com.apple.security 0x00007fff88182a10 SecTrustEvaluate + 48
31 com.apple.CFNetwork 0x00007fff8d1f8d26 SerializableArchive::add(__CFString const*, __SecTrust*) + 92
32 com.apple.CFNetwork 0x00007fff8d199c5f URLProtectionSpace::serializeToPropertyList(SerializableArchive*) const + 371
33 com.apple.CFNetwork 0x00007fff8d121d56 Archiver<URLProtectionSpace, _CFURLProtectionSpace*>::archive(_CFURLProtectionSpace*) + 36
34 com.apple.CFNetwork 0x00007fff8d121cc0 _CFURLProtectionSpaceCreateArchive + 60
35 com.apple.CFNetwork 0x00007fff8d1227ba -[NSURLProtectionSpace encodeWithCoder:] + 44
36 com.apple.Foundation 0x00007fff9667329b _encodeObject + 1144
37 com.apple.WebKit 0x00007fff900c15b6 IPC::ArgumentCoder<WebCore::ProtectionSpace>::encodePlatformData(IPC::ArgumentE ncoder&, WebCore::ProtectionSpace const&) + 210
38 com.apple.WebKit 0x00007fff900d14a8 bool IPC::Connection::sendSync<Messages::WebPageProxy::CanAuthenticateAgainstProtect ionSpaceInFrame>(Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceIn Frame&&, Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceInFrame::Reply&&, unsigned long long, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >, unsigned int) + 118
39 com.apple.WebKit 0x00007fff8ff73ae5 WebKit::WebFrameLoaderClient::canAuthenticateAgainstProtectionSpace(WebCore::Do cumentLoader*, unsigned long, WebCore::ProtectionSpace const&) + 123
40 com.apple.WebCore 0x00007fff8d9ffe1a WebCore::ResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Protect ionSpace const&) + 58
41 com.apple.WebKit 0x00007fff8ff8872b WebKit::WebResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Prote ctionSpace const&) + 25
42 com.apple.WebKit 0x00007fff9013e89e void IPC::handleMessage<Messages::WebResourceLoader::CanAuthenticateAgainstProtectio nSpace, WebKit::WebResourceLoader, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)>(IPC::MessageDecoder&, WebKit::WebResourceLoader*, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)) + 92
43 com.apple.WebKit 0x00007fff9013e304 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection*, IPC::MessageDecoder&) + 220
44 com.apple.WebKit 0x00007fff8ffec16a IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94
45 com.apple.WebKit 0x00007fff8ffee2e2 IPC::Connection::dispatchOneMessage() + 114
46 com.apple.JavaScriptCore 0x00007fff9136e357 ***::RunLoop::performWork() + 423
47 com.apple.JavaScriptCore 0x00007fff9136ea22 ***::RunLoop::performWork(void*) + 34
48 com.apple.CoreFoundation 0x00007fff8fac8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
49 com.apple.CoreFoundation 0x00007fff8faba7ed __CFRunLoopDoSources0 + 269
50 com.apple.CoreFoundation 0x00007fff8fab9e1f __CFRunLoopRun + 927
51 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
52 com.apple.HIToolbox 0x00007fff9477a43f RunCurrentEventLoopInMode + 235
53 com.apple.HIToolbox 0x00007fff9477a1ba ReceiveNextEventCommon + 431
54 com.apple.HIToolbox 0x00007fff94779ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
55 com.apple.AppKit 0x00007fff883e3821 _DPSNextEvent + 964
56 com.apple.AppKit 0x00007fff883e2fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
57 com.apple.AppKit 0x00007fff883d6f73 -[NSApplication run] + 594
58 com.apple.AppKit 0x00007fff883c2424 NSApplicationMain + 1832
59 libxpc.dylib 0x00007fff8d486ef2 _xpc_objc_main + 793
60 libxpc.dylib 0x00007fff8d488a9d xpc_main + 490
61 com.apple.WebKit.WebContent 0x0000000106b11b40 0x106b11000 + 2880
62 libdyld.dylib 0x00007fff956165c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a4f722e kevent64 + 10
1 libdispatch.dylib 0x00007fff8be6ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff885468f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec42d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 12:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8fb6fed1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8d9f1654 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000015 rcx: 0x00000000000fc080 rdx: 0x0000000000086730
rdi: 0x00007fff590ec210 rsi: 0x0000000000000015 rbp: 0x00007fff590ec010 rsp: 0x00007fff590ec000
r8: 0x0000000000000003 r9: 0x00007fbdeac00000 r10: 0x0000000000000030 r11: 0x00007fbdeac00000
r12: 0x0000000000002cf8 r13: 0x00007fbdeac6bcd0 r14: 0x00007fff590ec210 r15: 0x00007fff590ec240
rip: 0x00007fff8820d336 rfl: 0x0000000000010202 cr2: 0x0000000000000015
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106b11000 - 0x106b11ffb com.apple.WebKit.WebContent (10600 - 10600.1.25) <0052B6B6-528C-376E-AF59-16E17BB206E3> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x106b1d000 - 0x106b1dfff WebProcessShim.dylib (7600.1.25) <98D0302B-2534-38AA-915E-3B367C1908AC> /System/Library/Frameworks/WebKit.framework/WebProcess.app/Contents/MacOS/WebPr ocessShim.dylib
0x10b3f6000 - 0x10b3f6ffb com.apple.datadetectors.plugins.phone (6.0 - 396.1) <B19E8E8D-18AC-392F-AC01-E6B8A7FF45E8> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/PlugIns/PhoneNumb ers.plugin/PhoneNumbers
0x10b742000 - 0x10b754fff com.apple.webcontentfilter.framework (5.1 - 5.1) <9A7E8B12-BDB4-3FB1-9283-48BDF586B624> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10b76a000 - 0x10b770ff7 com.apple.SymptomReporter (1.0 - 1) <3191E395-6284-3C5F-BDA2-BB061CF00B51> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
0x10b817000 - 0x10b8caff7 com.apple.NetworkExtension (1.0 - 1) <30A5B116-F7A3-3523-85C8-D457CAB6BB8A> /System/Library/Frameworks/NetworkExtension.framework/NetworkExtension
0x7fff6bed4000 - 0x7fff6bf0a837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff87855000 - 0x7fff87857ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff87858000 - 0x7fff87d44fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff87d45000 - 0x7fff87d4dff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff87d4e000 - 0x7fff87d59fff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff87ddf000 - 0x7fff87e33fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff87ef1000 - 0x7fff87f23ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87f24000 - 0x7fff87f7eff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
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0x7fff92e9b000 - 0x7fff92ec1ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff92ec2000 - 0x7fff92ec3ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff92ec4000 - 0x7fff92edbff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLi -
ITunes crashing when connecting to the store on Windows 8.1
Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh -
Installed E3000 now system crashes when online
Soon after installing the E3000 I began to experience frequent system crashes when online. Installation seemed to progress without any issues. PC, Windows XP Pro SP3, is wired though router, also able to access net with netbook, Windows 7 Starter, without issues. After several crashed I pulled up the event log and here is what I found. Tried to use Linksys online chat for assistance but they said the problem was with my computer and that I needed to contact my vendor. Since I built this pc I'm on my own and would appreciate any guidance on how to serolve this.
Thank you for your time.
System Errors
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/9/2011
Time: 12:23:42 AM
User: NT AUTHORITY\NETWORK SERVICE
Computer:
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/9/2011
Time: 12:03:36 AM
User: N/A
Computer:
Description:
The Print Port Scanner Driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/8/2011
Time: 11:58:43 PM
User: NT AUTHORITY\LOCAL SERVICE
Computer:
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission can be modified using the Component Services administrative tool.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10016
Date: 4/8/2011
Time: 11:58:43 PM
User: NT AUTHORITY\LOCAL SERVICE
Computer:
Description:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{BC866CF2-5486-41F7-B46B-9AA49CF3EBB1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19). This security permission can be modified using the Component Services administrative tool.
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/8/2011
Time: 11:49:21 PM
User: N/A
Computer:
Description:
Error code 100000d1, parameter1 00a8c36e, parameter2 00000002, parameter3 00000001, parameter4 8a54e6f7.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 61 38 63 33 36 65 2c 20 a8c36e,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 61 35 34 01, 8a54
0050: 65 36 66 37 e6f7Thank you for the link to modify the permissions in the DCOM Server.
To assign permissions
Using Regedit, navigate to the following registry value
HKCR\Clsid\clsid value\localserver32
The clsid value is the information displayed in the message.
In the right pane, double-click Default. The Edit String dialog box is displayed. Leave this dialog box open.
Click Start, and then click Control Panel.
Double-click Administrative Tools, and then double-click Component Services.
In the Component Services snap-in, expand Computers, expand My Computer, and double-click DCOM Config.
In the right pane, locate the program by using its friendly name.
Right-click the program name, and then select Properties.
On the Security tab, in the Launch and Activation Permissions group box, select Customize, and then click Edit.
When I get to #6 I do not know which program/friendly name to select. How do I know which one is the issue?
Thanks for the assistance. -
System crashes when put to sleep or restart
My system crashes when put to sleep or when I click re-start. This also happens when applications start and need to take over the entire screen. Once it crashes, I cannot start the computer for approx 5 minutes. I cannot re-start in safe mode because it also crashes. I cannot start with the application disc because the dvd drive pops open when I start the system. I have tried shutting the system down from the menu bar and the screen exits to the desktop window, but doesn't shut off. I have used disc utility to repair permissions and have re-set the pram, but the problem remains. I have a G4 gigabit/ethernet, running OSX 10.4.11, with an Apple Studio Display and ATI Radeon 9000 Pro graphics card. This has been going on for a while - I am not sure if it started when I installed OSX tiger or when I added two new ram memory chips (I have four added, 2 512 SDRAMM and 2 128 SDRAMM). Please advise. Thank you.
I am not sure if it started when I installed OSX tiger or when I added two new ram memory chips (I have four added, 2 512 SDRAMM and 2 128 SDRAMM).
The absolute first step in troubleshooting is to remove the recently added RAM.
That will remove question regarding the RAM.
Have you tried a Safe Mode boot (hold Shift while booting)?
This will allow for automatic system repairs. While in safe mode, does the sleep function work?
From Safe mode, does the restart function work?
If after removing the RAM, and after Safe mode, the problem persists, a PMU reset may be worth trying.
The PMU controls all power functions, sleep and shut down and start. Corruption in the PMU will cause problems with these functions, and a reset will clear this up if the PMU is the root cause.
http://docs.info.apple.com/article.html?artnum=86760 -
975x +ICH7DH Platinum power up edition
OCZ 1gb DDR2 Ram
ATI Redeon x800xl video card
SEagate HDD
SATA mode IDE
after installation Windows XP Pro, seem ok but system crash when play music.
Can anybody help?Are you using the onboard audio, or you have an additional sound card installed on your system. If you are using the onboard audio, check if you have a proper installation of the Realtek HD audio drivers, and if you are using another sound card, you have to disable the onboard audio controller in BIOS.
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Leopard crashes when connecting external HDD
Hi all,
I bought my MacBook Pro 2.6 GHz Intel Core 2 Duo about 3 months ago and about a month ago I also bought as external 2.5 Freecom toughdrive 250GB HDD. I used this for the Time Machine and for about a month everything was working perfectly. However about 10 days ago while working the system crashed, I got the usual Gray box with 'You need to restart you computer. Hold down the power button for several seconds or press the restart button'
After several attempts I came to the conclusion that the system crashes when the external HDD is mounted. So, I though it was the time machine that was causing this crash and I erased the external HDD and switched off the Time machine, but unfortunatly that did not help either, still even tough the external HDD is erased and clean, every time I mount it, after about 5 minutes the system crashes and I have to restart it by holding down the power button.
Has anyone had this problem? can someone help?
Thanks in advance
AlexHi Jeff,
Tried that but to no luck, it still crashed after about 5 minutes!
Below is the report I get when I restart the system, I don't know if anyone can figure this one out?
Tue May 13 01:54:42 2008
panic(cpu 1 caller 0x001A8C8A): Kernel trap at 0x005d2fab, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x01439000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x05a1b300, ECX: 0x05805c00, EDX: 0x00000001
CR2: 0x00000010, EBP: 0x349d3f08, ESI: 0x05805c00, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x005d2fab, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x349d3cf8 : 0x12b0f7 (0x4581f4 0x349d3d2c 0x133230 0x0)
0x349d3d48 : 0x1a8c8a (0x461720 0x5d2fab 0xe 0x460ed0)
0x349d3e28 : 0x19ece5 (0x349d3e40 0x0 0x349d3f08 0x5d2fab)
0x349d3e38 : 0x5d2fab (0xe 0x48 0x10 0x10)
0x349d3f08 : 0x62185a (0x5a1b300 0x5805c00 0x0 0x0)
0x349d3f58 : 0x5d91e9 (0x5a1b300 0x26a56a83 0x349d3f78 0x1a236f)
0x349d3f78 : 0x13ea4a (0x5a1b300 0x0 0x0 0x0)
0x349d3fc8 : 0x19eadc (0x0 0x0 0x1a20b5 0x4c11de0)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOSCSIBlockCommandsDevice(2.0.2)@0x617000->0x62cfff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x5cf000
dependency: com.apple.iokit.IOStorageFamily(1.5.2)@0x5ff000
com.apple.iokit.IOSCSIArchitectureModelFamily(2.0.2)@0x5cf000->0x5e6fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C7010
Kernel version:
Darwin Kernel Version 9.2.2: Tue Mar 4 21:17:34 PST 2008; root:xnu-1228.4.31~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4**BC) -
Citrix connection causes system crash when trying to open it in new safari browser 6.0
I tried to connect to a citrix server via OS X mountain lion.
on the previously OS X there was no problem connecting.
I first connect the access gateway
after that I connect with safari to the intranet site.
The macbook crashed when trying to connect
Below is a part of the Crash log generated by Apple. after reboot.
Kernel Extensions in backtrace:
com.deterministicnetworks.driver.dne(1.0.14)[DEB55C4A-5575-E78D-8B31- 75EA1CA81615]@0xffffff7f8e969000->0xffffff7f8e9a5fff
dependency: com.deterministicnetworks.driver.dniregistry(1.0.4)[40D91812-180F-4AE9-10A9- CC1A0D7A9EDB]@0xffffff7f8e954000
com.citrix.driver.net6im(1.1.6)[98ADEA9F-488C-9E71-B06D-794AB625EB64]@0xffffff7f 8e9a6000- >0xffffff7f8e9d1fff
dependency: com.deterministicnetworks.driver.dne(1.0.14)[DEB55C4A-5575-E78D-8B31- 75EA1CA81615]@0xffffff7f8e969000
BSD process name corresponding to current thread: Safari
could anybody help me?I use Chrome and haven't had any issues, so I took a look over at the support forums at Citrix.com and see they released a new Citrix Receiver client yesterday which includes full Mountain Lion support. You can download it here: http://www.citrix.com/English/ss/downloads/details.asp?downloadId=2327673&produc tId=1689163
I learned about it here: http://forums.citrix.com/thread.jspa?threadID=310791&tstart=15
Hope this helps. -
CS5.5 crashes when connecting to an external drive
I'm using the blackmagic preset and Premiere Pro CS5.5 for the MAC and it is crashing.
It was working at first but when ever I try to import any file from my external drive it crashes.
I just have to click on the drive to search and it crashes.
Now it also crashes when trying to make a new project. Every time I click the external drive to save the new project there, bam! It crashes.
I also noticed when edditing prores files that when ever I added an effect to a video file, it started looking off. Weird colors, lines through the image.
CS5.5 is updated, so is my video card as far as I can tell.
NVIDIA GeForce GT 650M 1024 MB
Please help!And now when I try to save a project to my MAC HD it says "The scratch disks are right protected or unavailable. To open this project, the right disks will be set to your documents folder" When I continue... it crashes.
The error then is... "Could not create project file!"
I'm not sure what's going on?? -
System crash when trying to connect IPod touch (blue screen)
Hello all!
All of a sudden, my computer running on Windows XP doesn't recognize my iPod touch anymore. Changing the USB-Port and re-installing iTunes did not help. The actualization of the driver resulted in the system to recognize the iPod for a couple of seconds, but then the system crashed and a blue screen appeared, which made it necessary to restart the system. I had the same thing four times today now and have absoultely no idea what else I could do. Can anyone help?
Thank you in advance!
Message was edited by: globi_luI too just had my itouch completely crash. I was attempting to sync and a pop up asked about updating my itouch. I agreed. Only to get the frozen apple screen with the download bar. Now I can't even reset my itouch or get my computer to recognize my itouch. PLEASE HELP!!
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Clients Crash When Connected. REALLY ODD!
Server : System PowerMac G4 running Server 10.4.9
Clients : (2) Mac Pros running 10.4.9
Problem : When clients are connected to the server and browsing via the finder. The clients finder windows crash. This problem occurs when all the icons and information is loading about the files in the folder.
The system is on a gigabit network. The only file protocol the server is using is AFP. The data on the server in question was moved onto the server from a OS9 client.
Troubleshooting :
1. Another G4 system implemented as a server with a fresh install of 10.4.9 server. Data moved over. Problem still present.
2. Data moved directly to Mac Pro (A). Client has no problems accessing data on local drive. When Mac Pro (B) connects to Mac Pro (A) via network Mac Pro (B) finder windows crash when accessing Data on Mac Pro (A).
3. New gigabit switch removed and replaced with known good 10/100 switch. Problem still exists.
4. Enet cards downgraded on MacPros to run at 100. Problem still exists.
5. Fresh OS installs on MacPros. Problem still exists.
6. Diskwarrior ran. No major problems found.
Not sure if it matters but allmost all of these are design files done on OS9 ( Adobe / Quark ).
Any ideas regarding this would be greatly appericated.
<email address removed by hosts>
MacPro Mac OS X (10.4.9)I have a 30 GB version of the same. I also got some external speakers for it, UBL I think they are called. I find there is something very odd about whether you charge it up or not. It seems to over-charge sometimes, and then everything freezes. As for connecting to the PC, no chance. After an initial burst on another machine, and after installing itunes on this computer, there is no recognition of the one by the other at all. Plus freezing and locking up. Plus freezing the PC as well, it is very tedious. So no answers, only commiserations. I think Apple are doing a very poor job on this ! And their help facility seems quite hopeless !
-
IPhone causes Windows XP to crash when connected: This is the solution...
I've the solution to the problem....!!!
This message is in response to a problem reported originally by swinglinestapler on jul 2, 2007.
Like others before me have said, there is a conflict between logitech camera drivers and the iphone (when there are photos in the camera roll).
To solve the problem you MUST:
1.- Unistall the logitech camera from your system (using the uninstall option from logitech appl); restart your system.
2.- Connect your iphone (make sure you have some photos in the camera roll)
3.- Wait until the system recognize the camera on the iphone.
4.- Go to device manager and update the driver for the iphone camera; if you open "my computer" it will show a camera icon with the name "Apple iphone #5"
5.- DO NOT UNPLUG the iphone from your computer
6.- Re-install the logitech camera; it's better if you go to the logitech website and download the latest software, rather then using the one that came with your camera.
You're DONE!
Now you can unplug your iphone, take as many pictures as you want and your system will not crash when you plug the iphone again to it.The BSOD reports:
Stop: 0x0000007E (and stuff here)
Let's try getting a minidump to the Apple Engineers for a look.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
Generate the crash, collect the minidump, and send it as an attachment to this email address
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing
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