System does not allow to void the payment on same day

Dear All,
System does not allow to void the payment on same day in R12. e.g. If payment is made on 18-NOV-2010, system does not allow to void on 18th. We can void payments if void date is greater than payment date.
Please let me know if you have any information to void payments on same day.
Thanks in Adavnce.
Thanks,
Astik

Hello Victor,
the data collection method CCMS_OS_COLLECT is an ABAP report as you can see in the method overview in rz21. This report is used to collect the operating system data and send it to the CCMS.
As soon as you install the sapccm4x agent on an instance the agent will take over the data collection for the operating system subtree (this is also described in [note 522453 |http://service.sap.com/sap/support/notes/522453]. Important: point 4. of the note!). I.e. as soon as the agent is responsible for the data collection you will see the mentioned CCMS_Cpu_Collect_c.
If the MTE doesn't display data you should check if the agent is running.
Regards, Michael

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