System Duplicate All Manual calls From Maint Planu2026

Hi All,
The scenario is like this; our plant was shutdown for 3 moths so maintenance team deactivated all the Maint plans. After 3 months or so today they activate the Maint plans and generate manual calls through IP10. Now the problem is, the system generate all these calls twice say duplicating all the calls( one call is generating two times). Same case I am trying to re produce in quality client but its working fine. Can anybody throw some light on it what is the reason behind such system behavior?
Regards,
Anish

Hi NNR,
NO user has not skip any calls. In IP10 user just go in Manual call tab and enter selection date and due package. What i observed here is all the duplicate call having same Maintenance Item no.
for Example Say for plan A, user generate manual call and system generate call no 1 and 2 (call is duplicating) but both orders having common Maintenance Item number 5 why?
Regards
Anish

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System Duplicate All Manual calls From Maint Planu2026

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