System Error in Mfe

Hi,
I have started to get the dredded System Error all of a sudden only on some phones.
We have about 20 E71s around the UK connecting to 4 different 2003 Exchange servers all on the same domain. 
On Saturday 1 of the phones stopped working, then reports from the same office, saying another one had stopped even a Windows Mobile stopped receiving mail.
I assumed it was an activesync problem or even seemed to have a prob with the the www publishing service.  We have just recently installed a new ver. of AVG 9.0 on the server. We removed AVG which seemed to sort out the www service but the phone still not seeming to connect.
When I setup a new sync, the phone says Connecting, then Connected, then Syncing email then the error pops up Error in Exchange Server, Please Try again Later.
The test phone I'm using has had fw 400 installed, I have also tried downloading the new MfE 3 from OVI but this didn't help, although I seem to have a different error in the admin log now.
18/02/2010 10:28:15 PeakTime active
18/02/2010 10:28:15 Setting OFFLINE Status to False
18/02/2010 10:28:16 Setting DISK FULL status to False
18/02/2010 10:28:18 PING Command Requested
18/02/2010 10:28:18 Delay the connection to server.
18/02/2010 10:28:27 clearing device entries for resync
18/02/2010 10:28:27 clearing device entries for initial sync
18/02/2010 10:28:27 start Email sync
18/02/2010 10:28:28 Failed to decode XML document
18/02/2010 10:28:28 client->server adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:28 server->client adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:28 end Email sync
18/02/2010 10:28:28 KEASErrSvrSyncFailed While decoding the server response. So just continue with other collections
18/02/2010 10:28:28 clearing device entries for initial sync
18/02/2010 10:28:28 start Contacts sync
18/02/2010 10:28:28 Failed to decode XML document
18/02/2010 10:28:29 client->server adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:29 server->client adds=0 changes=0 deletes=0 fails=0
18/02/2010 10:28:29 end Contacts sync
18/02/2010 10:28:29 KEASErrSvrSyncFailed While decoding the server response. So just continue with other collections
18/02/2010 10:28:29 Starting a New Ping
18/02/2010 10:28:29 Heartbeat expired. Re-issuing ping.
18/02/2010 10:28:29 New heartbeat = 59.
18/02/2010 10:28:29 Starting a New Ping
18/02/2010 10:28:30 Heartbeat expired. Re-issuing ping.
18/02/2010 10:28:30 New heartbeat = 59.
18/02/2010 10:28:30 Starting a New Ping
18/02/2010 10:28:30 HTTP error code=400
18/02/2010 10:28:30 Exception during Ping.
18/02/2010 10:28:30 New heartbeat = 57.
18/02/2010 10:28:30 HTTP Server Error 400: Bad Request
18/02/2010 10:28:30 Error occurred during Ping.
18/02/2010 10:28:30 Error occurred during Ping. Setting Status to Waiting For Reconnect
18/02/2010 10:32:01 PeakTime active
18/02/2010 10:32:01 Setting OFFLINE Status to False
18/02/2010 10:32:01 Setting DISK FULL status to False
18/02/2010 10:32:02 PING Command Requested
18/02/2010 10:32:02 Delay the connection to server.18/02/2010 10:32:02 PeakTime active
18/02/2010 10:32:02 Setting OFFLINE Status to False
18/02/2010 10:32:02 PING Command Requested
18/02/2010 10:32:02 Delay the connection to server.
18/02/2010 10:32:03 Setting DISK FULL status to False
18/02/2010 10:32:07 Setting ROAMING status to False
18/02/2010 10:32:13 Error occurred during Ping.
18/02/2010 10:32:13 Exception during Ping.
18/02/2010 10:32:13 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:33:03 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:37:03 PING Command Requested
18/02/2010 10:37:08 Error occurred during Ping.
18/02/2010 10:37:08 Exception during Ping.
18/02/2010 10:37:08 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:42:03 PING Command Requested
18/02/2010 10:42:08 Error occurred during Ping.
18/02/2010 10:42:08 Exception during Ping.
18/02/2010 10:42:08 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:44:08 Unable to Process Server Response -- KErrCorrupt
18/02/2010 10:47:03 PING Command Requested
18/02/2010 10:47:08 Error occurred during Ping.
18/02/2010 10:47:08 Exception during Ping.
18/02/2010 10:47:08 Unable to Process Server Response -- KErrCorrupt
I have also changed my firewall timeout to be 20mins as well as some people were saying.
At my main site all the phones seem to be working fine. and all settings appear to be the same.
Regards,
James

Hi,
Right,  I called the guy whose phonewasn't working and he said it has started working.
So I think removing the AVG hopefully solved it.
Thanks,
James

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      <Trace level="1" type="T">com.sap.aii.ibrun.server.mapping.MappingRuntimeException: Runtime exception occurred during execution of application mapping program com/sap/xi/tf/_HTTP2File_: com.sap.aii.utilxi.misc.api.BaseRuntimeException; Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XML Declaration not allowed here.(:main:, row:1, col:46) at com.sap.aii.ibrun.server.mapping.JavaMapping.executeStep(JavaMapping.java:72) at com.sap.aii.ibrun.server.mapping.Mapping.execute(Mapping.java:91) at com.sap.aii.ibrun.server.mapping.MappingHandler.run(MappingHandler.java:77) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleMappingRequest(MappingRequestHandler.java:88) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleRequest(MappingRequestHandler.java:63) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceImpl.processFunction(MappingServiceImpl.java:80) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceObjectImpl0.processFunction(MappingServiceObjectImpl0.java:131) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187) at $Proxy24.processFunction(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:95) at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequestInternal(RFCJCOServer.java:113) at com.sap.engine.services.rfcengine.RFCJCOServer$ApplicationRunnable.run(RFCJCOServer.java:171) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162) Root Cause: com.sap.aii.utilxi.misc.api.BaseRuntimeException: Fatal Error: com.sap.engine.lib.xml.parser.ParserException: XML Declaration not allowed here.(:main:, row:1, col:46) at com.sap.aii.mappingtool.tf3.Transformer.checkParserException(Transformer.java:41) at com.sap.aii.mappingtool.tf3.Transformer.start(Transformer.java:70) at com.sap.aii.mappingtool.tf3.AMappingProgram.execute(AMappingProgram.java:231) at com.sap.aii.ibrun.server.mapping.JavaMapping.executeStep(JavaMapping.java:63) at com.sap.aii.ibrun.server.mapping.Mapping.execute(Mapping.java:91) at com.sap.aii.ibrun.server.mapping.MappingHandler.run(MappingHandler.java:77) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleMappingRequest(MappingRequestHandler.java:88) at com.sap.aii.ibrun.sbeans.mapping.MappingRequestHandler.handleRequest(MappingRequestHandler.java:63) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceImpl.processFunction(MappingServiceImpl.java:80) at com.sap.aii.ibrun.sbeans.mapping.MappingServiceObjectImpl0.processFunction(MappingServiceObjectImpl0.java:131) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.ejb.session.stateless_sp5.ObjectStubProxyImpl.invoke(ObjectStubProxyImpl.java:187) at $Proxy24.processFunction(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.rfcengine.RFCDefaultRequestHandler.handleRequest(RFCDefaultRequestHandler.java:95) at com.sap.engine.services.rfcengine.RFCJCOServer.handleRequestInternal(RFCJCOServer.java:113) at com.sap.engine.services.rfcengine.RFCJCOServer$ApplicationRunnable.run(RFCJCOServer.java:171) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)</Trace>

  • Getting "SYSTEM ERROR" while generating a PDF in a Workflow method.

    Dear All,
    I'm getting a "SYSTEM ERROR" when I'm calling the below function module in a Workflow BO Method.
    CALL FUNCTION wa_funcnm
       EXPORTING
         /1bcdwb/docparams  = fp_docparams
         invoice                     = invoice
       IMPORTING
         /1bcdwb/formoutput = fp_formoutput
       EXCEPTIONS
         usage_error        = 1
         system_error       = 2
         internal_error     = 3
         OTHERS             = 4.
    The aim is to generate the PDF and store it in DMS. Please let me know, if I'm going wrong somewhere. Any kind of inputs would be sincerely appreciated.
    Regards,
    Tushar.

    Hi Tushar
    You need to the following parameters when calling FM. Background WF process cannot handle dailog.
    fp_outputparams-nodialog = 'X'.
    fp_outputparams-getpdf   = 'X'.
    Refer to Thread below
    Creating Attachments to Work Items or to User Decisions in Workflows
    CALL FUNCTION 'FP_FUNCTION_MODULE_NAME'
        EXPORTING
    i_name     = l_formname
        IMPORTING
    e_funcname = l_fm_name.
    *   E_INTERFACE_TYPE           =
    fp_outputparams-nodialog = 'X'.
    fp_outputparams-getpdf   = 'X'.
      CALL FUNCTION 'FP_JOB_OPEN'
        CHANGING
    ie_outputparams = fp_outputparams
    EXCEPTIONS
    cancel          = 1
    usage_error     = 2
          system_error    = 3
    internal_error  = 4
    OTHERS          = 5.
      IF sy-subrc <> 0.
        CASE sy-subrc.
          WHEN OTHERS.
    ENDCASE. " CASE sy-subrc
      ENDIF.
    fp_docparams-langu = 'X'.
    fp_docparams-country = 'US'.
      fp_docparams-fillable = 'X'.
      CALL FUNCTION l_fm_name
        EXPORTING
    /1bcdwb/docparams  = fp_docparams
    emp_info           = fs_per_info
        IMPORTING
    /1BCDWB/FORMOUTPUT = FP_FORMOUTPUT
    EXCEPTIONS
    usage_error        = 1
          system_error       = 2
    internal_error     = 3
    OTHERS             = 4.
      IF sy-subrc <> 0.
        CASE sy-subrc.
          WHEN OTHERS.
    ENDCASE. " CASE sy-subrc
      ENDIF.                               " IF sy-subrc <> 0
      CALL FUNCTION 'FP_JOB_CLOSE'
    *   IMPORTING
    * E_RESULT             = result
       EXCEPTIONS
    usage_error          = 1
    system_error         = 2
    internal_error       = 3
    OTHERS               = 4
      IF sy-subrc <> 0.
        CASE sy-subrc.
          WHEN OTHERS.
    ENDCASE. " CASE sy-subrc
      ENDIF.                               " IF sy-subrc <> 0.
    ENDFORM.                    " GET_FUNCTION_MODULE
    *& Form  CONVERT_PDF_BINARY
    FORM CONVERT_PDF_BINARY .
      CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
        EXPORTING
    BUFFER                = FP_FORMOUTPUT-pdf
    *   APPEND_TO_TABLE       = ' '
    * IMPORTING
    * OUTPUT_LENGTH         =
        TABLES
    BINARY_TAB            = t_att_content_hex .
    ENDFORM.                    " CONVERT_PDF_BINARY
    Regards
    Sandy

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