System error on n97

i downloaded update for quickoffice, istalled to phone, n97 had to restart to accept application, cannot access menu on n97. system error. tried restoring phone to an earlier date but keeps coming up system error, cannot access menu to format phone to original settings help

i will be interested in this also because i want to install quikoffice on my N97.
not if it is going to cause troubles, i have just got the phone stabilished.
does anyone know how much space it uses?
thanks
me 3310 6300 N97
son N95 HTC magic
son 6300 N95 E63

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N97 system error after software update

hello there...
I've recently updated my N97 software to 21.0.045 (the last one)... and right after the update is finished, it gave me "system error" on installing... and now I can't get access to the clock, the calender and others... it even stops responding for a while each time I open sittings... and there is no theme effects when the screen flips to landscape even if it is on... please people, I really need help in that, the clock, alarms and the calender are soooo important for me !!!
thanks
Any fool can make things bigger, more complex and more violent. It takes a touch of genius and a lot of courage to move in the opposite direction.
Solved!
Go to Solution.

psychomania wrote:
I'm not being offensive. Just stating facts.
I am simply highlighting the fact so that the user will see it and be aware of what you suggested would do. Sorry if you took offence at that but the user comes first.
of course customer first , i'm doing this with happiness , cause i'll be very happy to help them without reaso
psychomania wrote:
starting petty arguments to cover up your mistakes like you did yesterday.
i'm not covering up my mistakes , what mistakes do u mean ?? yesterday , i said that i said that because it's in Nokia warranty of the authourised nokia resellers in my region and didn't know that this doesn't apply all over the world
psychomania wrote:
This forum exists to help people, not for you to spam posts without thinking about the consequences.
it's not for me, it's for all NOKIA users, and i'm not spamming as if i was that, so how could i stay all that time, solving others problems with alot of thanx
even if i solved 2 problems , that proves that i'm not spamming
so .... welcome bro in NOKIA USERS discussion board
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

N97 system error with photos

When I go to photos on my new N97 it shows the icon of one picture I took earlier in the week (the others have all been transferred off onto my PC). However when I click on the captured area to open it, I get the broken image icon and a General: system error when I try to delete it. The picture isn't visible on the file explorer on the phone or when connected to my PC. How do I remove the image completely?
If it necessitates a hard reset etc (nokias answer to control-alt-delete it seems but which takes 100 times longer) does this hard reset also wipe the mass storage memory or is it just the phone settings? Is there any way to protect the mass storage memory during a hard reset as having to back up several Gb of data and then restore it just to delete an icon seems completely OTT. Surely there is a database file somewhere that can be deleted/recreated?
thanks
Craig

Hmm, not heard of that before. My N97 refers to captured "items" as opposed to "image or video", your phone seems to think there's a media file somewhere anyway. Try rebooting phone. Also if you rename the Private folder to "Private_old" or something, this will wipe all databases. Reboot, then open Photos and phone will look for pics (and hopefully not find the one you mention). Video and music databases will also rebuild when you access them. I've not had to do this procedure myself, but I've seen it work for others, up to you.
I can appreciate it's irritating trying to get rid of such a thing without having to format any drives, if problem persists hopefully someone else can offer a simple workaround. Otherwise you'll need to back up and format I reckon. Sorry, all I can think of right now, mate.

NOKIA N97 SYSTEM ERROR AND MENU NOT OPENING

I have a N97 which is a far cry from the N900. Anyhow, of recent when I try to access the menu a message pops up saying "System error" - so, I cannot access any of the other functions through Menu and, quite honestly, I don't know how else to access the menu. Any ideas or suggestions to resolve this would be appreciated!

Apart from loss of data I would probably suggest carrying out a "hard reset" upon this device, which is chronically short of phone memory:http://mynokiablog.com/2009/07/18/how-to-hard-reset-your-nokia-n97/
Happy to have helped forum in a small way with a Support Ratio = 37.0

N97 Nokia maps "System error" / google maps won't ...

Since my N97 was unboxed Nokia maps has refused to load, it just beeps and says "System error". That's it! Any clues on how to get this working? It's pretty annoying as it's one feature I was looking forward to using.
Funnily enough I installed google maps and that won't open either, but there's no error message, it just makes the screen blink once then back to the menu.
Any advice appreciated
Solved!
Go to Solution.

One more big NEGATIVE point for Nokia....
You needed to restore the default factory settings for solve the system erros in the Nokia Maps???!
(I have the same problem...) Tsc Tsc....
Nokia WAKE UP for several problems with the N97 model!!!
Work hard for a calendar and system betters, more quickly to backup in desktop computer, include.
Learn something important features with the Palm calendar smartphone, repetitive meets and memos in days or weeks, for example.
(I have a Palm Treo smartphone also. The Nokia n97, calendar, system, etc. is lefting with missing of my old phone....)

N97 system error message with profile personalisat...

I hope somebody could help me here. After a long week of reviewing new iphone vs N97 (on the internet). I have opted to go for the N97... so far so good, had similar issues to the ones reported by other users but I am sure it will be a matter of new firmware to fix the buggy situations.
Anyways, my problem is a bug with the sound/ringtone folder I think. When I try to personalise a profile, so I will choose profile<personalise, then when I tap the ringtone icon (in order to change the ringtone) the next screen (select a tone with download sound clips, tones, songs, video clips, sound clips or off options) when I reach this screen, a system error message appears. Clicking on any of the above folders does not result in opening the folder. In other words I am unable to reach the ring tone folders. The same thing happens when attempting to change txt sounds.
Even when I browse the memory via the PC, I dont see any files on sounds folder (both mass and phone memory). I have done a software reinstall (lost the pre installed games ) and it still not solved the problem. Any suggestions?
For now I will have to live with the standard ringtone. I will call nokia support and the mobile phone provider, if the issues are not solved I may consider iphone afterall eventhough I am not a fan of the iphone, but they do seem to have a much stable and more responsive software.

Solved the issue: 7370 format did the job.
The issue must have occured because I synced the phone with my n95 so even with a software reinstall, N97 retained the personal settings (including the corrupted files) so a format got rid of it.

N97 mini system error in wlan

I get system error when I try to browse anything through wlan in my N97 mini.
I think my settings and connections are all correct because i was able to browse before but suddenly my phone hanged and after restart its giving system error.
I have tried everything given in discussion forums
1. Software Update
2. Soft reset
3. Hard Reset
4. Soft Reset + Hard reset + (Memory Card + Mass Memory) Format
plz help

Hi enghesham,
Welcome to Nokia discussions board!
Have you tried turning off your device? And taking out the battery?
If the issue persists, and if possible, perform a soft reset: type *#7780#. Default lock code is 12345. Alternatively, perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up, type *#7370# on the keypad.
Also, you may check for updates on Nokia Suite (by going to Tools > Updates).
Let us know how you get on and feel free to post any other questions you may have.
Regards,
astra2025
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

N97 system error message when starting Maps

Hi all,
I do get a system error message when starting the maps app.
I know that this is not a new topic but I did not find after intensive search a solution.
- Firmware is updated
- soft reset done
- it seems that the app is not installed
- have deleted the cities folder and the qf file
Unfortunately no change - maps app does not start.
Not sure that this is important but I want to mention this for the sake of completeness:
- the maps did work once
- when I started them the next day and I was at a different location it still showed the location of the previous evening abnd did not recognize where the phone was
- after some time I could not start the the maps app.
Any help greatly appreciated!
Best

Ahhhhhh I want to scream. This phone is driving me crazy...so many problems.. latest among others is, opening maps it gives me the error like you all mentioned above.. so how and where do I go to download what you mentioned... and I did try to go into"download" and my phone just says I don't have enough memory to download anything.. HELP

N97 Mail for exchange - System Error

Im setting up my profile on Mail for exchange, entered same deatails that is on my n96, I then
start to sync and it reads..,
Connecting...
Connected.
then a nice useful message that says system error.
Ive switched phone of, back on still the same issue
any ideas?

I have had this issue with my N95. The problem is the architecture of N series phones. My email works seemlessly on an E65, an E63 and other WinMo phones but not on N95 using MfE. This problem occurs usually when the exchange server tries to push security settings like automatic lock. Automatic Lock, is supported by both E and N series, however N series does not take the enforced security from the Exchange server which is what causes the problem. If you try some public exchange server viz. www.mail2web.com, it works fine with N series phones but not managed exchange like in large organizations.

Mail for Exchange System Error, try again later. F...

my E71 running S60 Mail For Exchange works fine for email, but as soon as we start syncing calendar, we get this error "System Error. Try again later"
i have researched further. The phone log shows the sync falls over on outlook recurring appointments. Some threads suggest the offending appts are those without end dates and adding them will fix it, but this is not correct. Our recurring appointments are created in Maximizer and synced to Outlook. They all have end dates which show in both Maximizer and Outlook.
The log message on phone is: "Failed to store calendar entry in device database". If you google that you come across the link to another thread
/discussions/board/message?board.id=messaging&thread.id=7858
where it seems that MFE simply does not work properly with Outlook calendar recurring appointments and no solution is offered by Nokia. E71's run Symbian S60 and Mail For Exchange is the Nokia offering, which appears to be a derivative of Roadsync. Both appear to have the same shortcoming. Even the latest MFE version, V2.09.158, contains the problem, as we just upgraded on phone to try for a fix.
We have a fleet of E71's, having reverted to Nokia from Win Mobile devices. We were even looking forward to N97's, but we are now planning to move back to a Windows Mobile device. At least we can see the calendar on these!
For now, we have to remove calendar syncing on phone and delete all calendar entries, so the phone again syncs for email and contacts.
Nokia, how about a FIX before your new generation of "Smart Phones" are consigned to the wastebin? Please don't just tell us to change a setting on the server, unless you know it works.
This is your last chance with us. Time is too precious to waste on dodgey software.

More info on this - the problem appears to relate to only Outlook 2007 and not XP.

System errors

Hi,
I recently got a problem while using my Music Player on a N97.I get a message, it says: System Error!
Then, I can't read mp3 files but acces to the photo gallery was unnafected.
I then updated my software and I can't even ACCES to my Music playernor could I acces the photo gallery.
I then borrowed my sister's N96, same problem when I got it...
Can someone tell me what happened and what I must do?
Thanks

I noticed a bunch of old and archived threads had bubbled to the top due to hosts editing some posts in there yesterday - maybe their 'tweaking' temporarily put things out of synch.
Just my guess at any rate

System Error on startup

Hello Guys
I recently faced a serious problem with my Nokia N97 Mini which is that all my messages are gone and some of my sound tracks are not shown and also the images
and when i start up my Decive i get a system error Warning
Hope you guys solve my problem
PS: i can't lose my Messages because they are important and contain serious stuff for me

If the messages are gone your only option may be to contact your sim provider and see if they have records, unless of course you have backed up your phone on Nokia Suite in which case they would all be on your computer. As for crashes , the N97 Mini is very old in technology terms, but you may be able to prolong its life by doing a hard reset and installing/reinstalling the latest available software. Whatever you do , back up the phone on a computer and at least you can save whatever data is on it at the moment.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

6110nav system error on camera startup

I have a 6100nav where everytime i start the camera i get "general system error" and then boots back into the main screen
This occured out of nowhere with no additonal programming installed previously.
I have done a system reboot but to no avail.
Any suggestions?

If the messages are gone your only option may be to contact your sim provider and see if they have records, unless of course you have backed up your phone on Nokia Suite in which case they would all be on your computer. As for crashes , the N97 Mini is very old in technology terms, but you may be able to prolong its life by doing a hard reset and installing/reinstalling the latest available software. Whatever you do , back up the phone on a computer and at least you can save whatever data is on it at the moment.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N8 System Error when installing apps

I'm continously getting a 'System error' message whenever I try to install some apps, such as Nokia Battery Monitor, Youtube Downloader and fMobi. This occurence only began recently after updating to Symbian Anna. I've installed many other apps and can still install other apps but I seem to have a problem with a select few. I have attempted to uninstall and reinstall the apps and also done a delete and restore after backup but still no change.
Thanks in advance for any suggestions
Nokia N8 - Symbian Anna - 059C5Q8 - Unbranded - UK

I did the update yesterday via OVI.........
I get a "system error" message every time the phone starts
Can't get into my contacts at all, the timer pops up and then goes away! (There are 260 in memory and SPB Shell has access!!!)
Conversations won't run, says not available feature
Can't install the beta labs sleeping screen
Took multiple attempts to install OVI chat
All I want is a working phone! It was working better before the damn update!
It looks like there's something missing after the update
Tried *#7370# for return to factory defaults, no change
Tried re-installing Anna, no change
Anyone else having these issues too? Any solutions you can think of?
This is a UK UNBRANDED N8 bought directly from Nokia in Finland
Software version 022.014
Custom version 022.014.226.06
N8 (059C5Q5) now running Belle V111.030.0609
N8 (059C5Q5) previously running Anna V25.007
Previous [N97, N95 8Gb, N95, N82]
If in doubt, RTFM! (Read The F***ing Manual)

X6 Music Player / System Error

Hello,
I do have a few months old X6, which has worked quite fine so far. Now, surprisingly Music Player gives just "System Error" when trying to use it - i.e. trying to play a song from the lists. I can play the songs direct from the X6 file manager, but not by the Music Player.
I've done all the normal stuff, e.g. installed firmware again, hard reset, etc. without any success. Seems to be that the library index, or related has been corrupted. Library updating does not work neither.
Any ideas? Does anyone now where to find the library index (or related) file to be deleted? And furthermore to re-build the index again?
Thanks in advance!

This one also helped here:
/t5/Music/N97-music-player-doesn-t-display-my-music/td-p/574598
So, the next files from mass storage was needed to delete in order to get rid of the corrupted library:
\private\101ffca9\harvesterdbvx_x.dat
\private\10281e17\[string]mpxvx_x.db
\private\10281e17\[string]pcvx_x.db
STRING and x_x will change depending on the phone. The phone should be connected in mass storage mode.

System error on n97

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