System error when archiving a photo/file

Hi Experts,
here we are using EP 7, and MAXDB 7 as backend and SAP content server AIX 5.3, apache 1.3, when we are checking in SAP content server srkp09, we tested all 3 possibilities like single test, multiple test, and runtime test all the tests are successful, as part of portal side for a employees chnage own data we are trying to attach a photo ->Review and save -> we getting message attachment save to Database. !System error when archiving a photo. please advice how to rectify this problem ? is this is part of content server issue or portal issue.
waiting for your quick help on this
Thanks & Regards
VenkataSurya

Hi,
Thanks for ur reply. But I have already gone through the steps. I can see the picture from R3 and store it there. But the problem is in ESS (portal). I can't store it from ESS as the address it going to store is <R3 hostname>:8000/fp/bc/contentserver........The actual should be <R3 hostname>:8001/fp/bc/contentserver........
Plz suggest me where from it take the value 8001 in portal for employee pic. For all other T-iview working fine. Telnet to 8000 is not possible, but 8001 is ok.
Thanks,
Sekhar

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System error when archiving a photo

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I can store employee picture successfully in R3 (T-Code: OAOH). I can
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But I can't see the picture from ESS ,only a frame is coming. The URL
of the picture is <R3 hostname>:8000. But the ITS service i.e content
server is <R3 hostname>:8001. If i give 8001 then the picture is
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I can delete the picture in TOAHR table from the ESS by removing the
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We have 2 cluster instances...1) sapprddb 0 (message server is under this)
2) sapprdapp 1 (application server r3)
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Thanks and Regards,
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Hi,
Thanks for ur reply. But I have already gone through the steps. I can see the picture from R3 and store it there. But the problem is in ESS (portal). I can't store it from ESS as the address it going to store is <R3 hostname>:8000/fp/bc/contentserver........The actual should be <R3 hostname>:8001/fp/bc/contentserver........
Plz suggest me where from it take the value 8001 in portal for employee pic. For all other T-iview working fine. Telnet to 8000 is not possible, but 8001 is ok.
Thanks,
Sekhar

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