System Failure : FRONTEND_ ERROR raised While Calling RFC from R/3 to CRM

Hi Experts,
I'm Getting the Error System Failure Error "Error has occurred making remote call to method DISPLAY in system CRP_110".
RFC function Module : CRM_FM_ACL_DISPLAY_FPO.
I have Check the RFC Destination and other parameters passed is same.
Please help me to resolve this issue in production and it's w

Hi Nilesh,
Well if you have already checked whether the FM is available in CRM system, then check SM58 & SM21 for logs of the RFC call. That should have the details for failure.
Also please check if the FM is remote enabled. I dont have access to CRM system, hence cant verify.
Thanks,
Best regards,
Prashant

Similar Messages

  • Error while calling RFC when using BSP Web Interface

    Hi,
    we have a problem with the Authorization when we use an Web Interface for BSP. We have assigned all roles to the user which were mentioned in the SAP standard documentation:
    R_AREA   
    R_METHOD 
    R_PACKAGE
    R_PARAM  
    R_PLEVEL 
    R_PM_NAME
    R_PROFILE
    R_STS_PT 
    R_STS_SUP
    R_WEBITF 
    S_RS_ADMWB
    S_RS_AUTH
    S_RS_COMP
    S_RS_COMP1
    S_RS_DAS 
    S_RS_ICUBE
    but we still get the error message: "Error while calling RFC".
    When using a user with SAP_ALL, it works.
    What can we do?
    Thx for your time.
    Joerg

    Actually that's surprising - because BSP (Business Server Pages) and RFC (Remote Function Call) are not related; they use totally different transport protocols (http vs. RFC). Even if an BSP application is calling a function module remotely (acting as RFC client) no authorizations for S_RFC are required - in the calling system (but in the called system, i.e. the RFC server).
    Since assigning SAP_ALL seems to "cure" the problem, it seems to be an authorization issue, indeed. In that case it makes sense to use the authorization trace (ST01 - notice: that's specific to one single ABAP application server; you might have to activate the trace on multiple instances) to find out which authorizations are checked / demanded.

  • Error while calling RFC

    Hi all WebDynpro Gurus
    I am using EP7.
    I am developing an WD application for KM functionality in which I need to call RFC from backend. I followed the "<b>Creating WD application accessing ABAP function</b>" example.
    But when I executed the application I got following exception.
    <i><b>Root Cause</b>
    The initial exception that caused the request to fail, was:
       com.sap.lcr.api.cimclient.CIMClientException: java.net.MalformedURLException: URL must have a host part
    <b>Correction Hints</b>
    Accessing the System Landsape Directory (SLD) failed. Depending on the concrete reason (see root cause) check the following:
    is the SLD Supplier in the J2EE engine configured correctly? See the SLD documentation for more details about the SLD and about how to configure it.
    are all JCO destinations maintained correctly? Use the preinstalled Web Dynpro Content Admin application to check/edit the destination. Use the Ping and Test functions of the Content Admin to verify that each destination is properly configured.</i>
    I checked JcO connections in the webdynpro content admin. There the status is unknown and create tabs are disabled.
    I checked the SLD connections in content admin , the entries are as below:
    <b>Host name : blank
    Port: -1
    User: blank
    Url: http://.-1/sld</b>
    Where could i configure these SLD settings and what should be the new entries ?
    I dont have permission to view WebDynpro console.
    Please help me out.

    Vinod,
    Claim: "Hello, World" application with WD and RFC is the "Hello, World" application with most complex configuration.
    Prove:
    1. You need to run http://host:port/sld and import CIM context
    2. You need to add technical WebAS ABAP systems to SLD (same URL)
    3. You need to run Visual Administrator and setup SLD connection parameters (host, port, user, password)
    4. You need to (re)deploy your WD application
    5. You need to run web-based WebDynpro Content Administrator and configure JCO connections.
    Fortunately, [1]-[4] is necessary only ones per server, [5] is necessary per every application.
    Valery Silaev
    SaM Solutions
    http://www.sam-solutions.net
    P.S. After I'd started working with XI I understood that procedure described above is not complex at all

  • "An internal error occured while calling 'answerPrompts' API.(Error: wis_30

    Hi Gurus
    Getting an error message while running a webi report from infoview link(server:8080/InfoViewApp/logon.jsp)
    as
    "An internal error occured while calling 'answerPrompts' API.(Error: ERR_WIS_30270)
    I found that while selecting refresh checkbox in one of the query which is using .xls file from the local system this is showing above error while running from above link.
    If it is unchecked it is running without any error.
    while running report from webirichclient(where we are developing reports) it is running without any error.
    Thanks in Advance
    Regards
    Ritu Raj

    It seems you are on SP3, and I assume the operating system of the BO server is Windows based.
    Please cross-check that the Excel version you have matches the ODBC driver in the supported platforms document for XI3.1 SP3 [http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/4079f8f6-2b49-2d10-d790-bc596012dc25]
    Second thing, I would like to see screenshots of what you mean by
    "I found that while selecting refresh checkbox in one of the query which is using .xls file from the local system this is showing above error while running from above link.
    If it is unchecked it is running without any error."
    just to avoid misunderstandings from my side
    Thanks!
    Best regards,
    Simone

  • Internal Error occurred while calling the ProcessDPCommands API

    We have installed Business Objects XI  with MySQL. We are getting following error when we click on view query on the WEBI Reports
    " Internal Error occurred while calling the ProcessDPCommands API  Error WIS 30270".
    When we change the CMS database to ORACLE everything works fine it looks like some issues when CMS database is MYSQL
    Please hep to fix this problem
    Installation is on Solaris 10
    Edited by: AshishDatar on Nov 6, 2009 3:00 PM
    Installation is on Solaris 10

    did you check whether universe connection is pointing to the correct db?The following url might be helpful:
    [http://www.forumtopics.com/busobj/viewtopic.php?t=52355&view=previous]

  • An internal error occurred while calling 'submitReport' API. (Error: ERR_WI

    An internal error occurred while calling 'submitReport' API. (Error: ERR_WIS_30270)
    We get above mentioned error message at any point in WebI Rich Client.
    DataSource: Teradata 12.0 (Local machine)
    BO XI 3.1 Client installed on local machine
    Universe (Secured connection)
    WebI : desiging and creating in Standlone mode
    WebI client version : 12.1.0.882
    Many times above written error is thrown 2-3 times even when we click on OK button and lastly followed by new error message:-
    Unable to get the first page of the current report - Web Intelligence will switch to structure view (WIJ 20003).
    Flow: We create report based on locally saved universe. There are couple of scenarios for which error comes
    1) After successfully saving the report, reopen and refresh causes this error (1st error and 2nd)
    2) Droping a properly written variable on measure column, if done Ctrl + Z, report works sometimes (both or 2nd error message)
    3) Draging out the mesaure or dimension from report (only 2nd error)
    Report is simple and no other stuff except the cross tab table
    Even if we start with simply dropping the dimension and measures on report, 2nd error comes at any time.
    What we noticed is that if we do all desiging in structure mode and then run instead of in result mode, reports works for more time.

    You can have a look here:
    Input Controls with Break Error on webi report
    http://www.forumtopics.com/busobj/viewtopic.php?t=60789&postdays=0&postorder=asc&start=45
    Re: internal error occurred while calling the 'submitReport' API.
    I'm Back
    HAPPY NEW YEAR

  • An internal error occured while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270)

    Hi ALL,
    I am facing a wierd issue while opening/refreshing/broadcasting a webi report.
    The error message scrnshot:
    This error is not throughout the reports, but for specific reports only, when checked the Bex query definition it works fine, but gives error for Webi reports.
    Recently we had upgrade of BO 4.0 SP7 patch 9.
    The reports are directly built on Bex queries, Bex queries contains simple Structures and few CKF's.
    Would be thankful for any help recieved in resolving the above issue.
    Regards,
    Jaywant Kulkarni.

    Hi jaywant,
    Please check the note: 1760827 it may be helpful
    ( An internal error occurred while calling the 'processDPCommands' API. (ERR_WIS_30270) due to some scenarios.
    Scenario 1:
    Error occurs when try to refresh a migrated Web Intelligence report in InfoView, after entering a date or dates for prompts.
    Suggested Solution:
    Modify problematic report in Webi. 
    Change the prompt definition to be a constant, run the report in Webi, and save it. 
    Change the prompt definition back to prompt with required date definition. Make sure you are using the correct date format! (The report prompt should tell you what the format is supposed to be.) Re-run the report in Webi, and save it. 
    Re-open the report in InfoView and refresh.
    Scenario 2:  Error occurs when trying to edit the properties of a Webi report containing merged dimensions.
    Suggested Solution:
    Remove the merged dimensions and then re-establish them.
    Scenario 3:  Error occurs when the InfoView report has been open and idle for a long time.
    Suggested Solution:
    This error can be an indication of a time-out, based on the server’s settings.  Make sure you save your work often.  You will need to close and re-open the report when you get this error, and you may have lost any unsaved changes.

  • An internal error occured while calling 'getBlob' API. (error: ERR_WIS_3027

    Hi Team,
    Please help me in resolving the below error message.
    One of my user is experiencing this when trying to run a report.
    "An internal error occured while calling u2018getBlobu2019 API. (error: ERR_WIS_30270)". I have checked the previous discussion on the same, But I could not get it. Could some one help me as what I can do to resolve this.
    Thanks in Advance
    Mmvihar

    Hi George Pertea,
    Appreciate your prompt response.
    I found a simple solution for this.
    This error message occurs when the TOMCAT server memory exceeds more than 1.3 gb. Hence, restart the TOMCAT server would resolve this issue.
    Here are the steps in detail.
    1. Log into each server through either citrix, remote desktop or mstsc from run command.
    2. Click on task Manager.
    3. Click on process, if you find TOMCAT memory is more than 1.3 gb, come back to CCM and stop tomcat server.
    4. Wait for 20 seconds and then start tomcat server. Check all the remaining servers and do the same
    This resolved the issue.
    Thanks & Regards
    Mmvihar

  • An internal error occured while calling 'getBlob' API.(Error: ERR_WIS_30270

    Hi,
    I am using BOXI R3.1, when i open a Webi Report & getting one Error:
    An internal error occured while calling 'getBlob' API. (Error: ERR_WIS_30270).
    Do anyone know how to fix error?
    Regards,

    Hi,
    this is an old thread..
    There are a great many potential reasons for this problem.
    I would recommend you use  our Knowledge Base search on SMP - link here:  http://service.sap.com/xsearch
    .. and search for terms :  webi 'getBlob' API
    Also, some information about your Product version and Patch level is requiered.
    Also, any explanation of workflow -  
    does it only happen when opening report? 
    are you using OpenDoc  hyperlink  navigation? 
    Moving between report tabs?   
    Are many Schedules running concurrently at that time ?
    regards,
    H

  • Error Message: An internal error occured while calling 'openDocumentMDP' AP

    Hi,
    I am working on BO XIR3.1,
    we have two acceptence environment and we use the same liscense key for both the environment.
    i am trying to schedule a report in the acceptence environment and my scheduling  is geting failed.
    due to the reason below
    Server Used: XXXXXXXX.AdaptiveJobServer 
    PID:  3444 
    Parent Object Path: Cust Reports/ 
    Remote Instance in Federated Cluster: No 
    Expiry: 2/16/2022 8:59 AM 
    Formats: Web Intelligence 
    Parameters: 
    Error Message: An internal error occured while calling 'openDocumentMDP' API. (Error: ERR_WIS_30270)  .
    it is a very urgent issue ,kindly help me out to solve this issue.

    Thanks Amith,
    You are getting error in all reports or particular report?
    All the reports
    These reports  are migrated from one environment to other?
    No,it was created in the same environment
    what is the BO SP level?
    SP 1
    restart the SIA and then schedule report and see you are getting error or not?
    I had done this ,and i am geting the same error.
    Kindly help me out with a solution.
    Regards
    S.Cyril

  • Get "An Error occurred while retrieving data From ProjectWebApp.." when searching content on an External Content Type

    I have set-up an ECT in SPD2013 on SP2013.  It is a SQL Data source called ProjectWebApp.   I have BCS/SSS set-up.  I can create an ECT OK in SPD.  I can add the ECT to a custom list.
    The problem is when I add a new item in the list the following error message appears in red
    An error occurred while retrieving data from ProjectWebApp. Administrators, see the server log for more information
    I cannot filter or return any results.  There is data in the DB.
    Another test I do is to try and create a new App/List using the "External List" template.  When
    I select the ECT a red message appears "External Content Types are not available".  which is odd since I can add an ECT to a list as mentioned above.
    Any ideas?
    Tx
    Andrew
    Andrew Payze

    Hi Andrew,
    Please try the option Allow unlimited length in document libraries in the column settings:
    http://littletalk.wordpress.com/2011/08/18/external-content-type-an-error-occurred-while-retrieving-data-from-a-system-administrators-see-the-server-log-for-more-information/
    If it doesn't help, please refer to the link below and raise the External content type Read List operation thresholds:
    http://lightningtools.com/bcs/business-connectivity-services-end-user-implications-part-one-threshold-limit-errors/
    Please provide error message in ULS log for further troubleshooting.
    Regards,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected] .
    Rebecca Tu
    TechNet Community Support

  • Error while Replicating Objects from R/3 to CRM

    Hi,
    While replicating objects from R/3 to CRM (Tcode :R3AS), the status of the object is still running. When I checked in Outbound queue (Tcode:SMQ1) the status is 'SYSFAIL', when I double clicked it says "Password logon no longer possible - too many attempts". So what is the solution to it...
    I am working on CRM 5.0
    Regards,
    vimal

    Dear Vimal,
    Sorry not sure then...
    Sometimes the RFC connection is refused and use to give that particular error messgae due to:
    The old RFC library having version 6.20 automatically converted the
    password into uppercase with a size limit of 8 characters before sending it to the SAP system.
    The RFC library version 6.40 does not perform this conversion any more, because mixed case passwords upto 40 characters are now supported by SAP Basis version 7.00 (eg. NW2004s) and above. 
    So need to use upper case passwords when connecting to an SAP system having version less than 7.00. 
    But this is not valid in this scenario.
    Thanks,
    Atin

  • "An error occurred while extracting files from the package "BaseSystem.pkg".

    Hello!
    I have a
    MacBookPro5,5
    Prozessortyp:Intel Core 2 Duo
    Prozessorgeschwindigkeit:2.26 GHz
    Anzahl der Prozessoren:1
    Gesamtzahl der Kerne:2
    L2-Cache:3 MB
    Speicher:2 GB
    Busgeschwindigkeit:1.07 GHz
    Boot-ROM-Version:MBP55.00AC.B03
    SMC-Version (System):1.47f2
    Hardware-UUID:A2DD27C4-9829-5A4D-854B-485EF8A6B20F
    Problem:
    I upgraded Leopard to Snow Leopard. Everything worked fine for a month. To free up disk space I deleted some of the iPhoto flders (modfied and original images). Everything worked still fine. Shut down the computer. Next day it was incredibly slow. At the same time the indexing was running. I stopped indexing, but stll slow. Every operation took minutes. I tried all the tricks that I found in the internet (repaired file permissions, repaired disk, cleared PRAM , moved big filed from desktop, etc.). After 24 full hours of trying all this I decided to erase the hard drive and reinstall, directly from the Snow Leopard Install disk, but it fails after downloading the packages. Below is the part of the log. Then I tried to use the old Leopard install DVD to reinstall Leopard, it then sais estimated time 12 hours or so and eventually crashed, spitting out a lot of "reportcrash" in the log. What is going on? I'm running out of options. Any advice? Would zeroing the hard drive help? If nothing else I plan to buy a new hard drive, since the only explanation I have is that there is a problem with the hard driven although the disk utility says it is OK. I need a bigger one anyway. Any ideas? Thank you!
    Aug 16 05:17:31 localhost OSInstaller[139]: IFPKInstallElement (191 packages)
    Aug 16 05:17:35 localhost OSInstaller[139]: PackageKit: ----- Begin install -----
    Aug 16 05:17:35 localhost OSInstaller[139]: PackageKit: request=PKInstallRequest <191 packages, destination=/Volumes/Macintosh HD>
    Aug 16 05:17:36 localhost OSInstaller[139]: PackageKit: Extracting /Volumes/Macintosh HD/Mac OS X Install Data/BaseSystem.pkg (destination=/Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root, uid=0)
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/DataPool.c:116 : Error: finished pool without filling it
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/commonUtils.c: 315: Error: fh_pread -1
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/StreamCompress or.c:236: Error: write failed for /Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root//System/Library/Frameworks/OpenCL.framework/Versi ons/A/Resources/runtime.amdil.bc: Invalid argument
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/StreamCompress or.c:260: Error: futimes failed for /Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root//System/Library/Frameworks/OpenCL.framework/Versi ons/A/Resources/runtime.amdil.bc: Invalid argument
    Aug 16 05:31:59 localhost Unknown[80]: /SourceCache/AppleFSCompression/AppleFSCompression-24.0.1/Common/StreamCompress or.c:829: Error: returning errno 22 from FinishStreamCompressorQueue
    Aug 16 05:32:10 localhost OSInstaller[139]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.BaseSystem"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c8366a0 "An error occurred while extracting files from the package “BaseSystem.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12e703300 "The operation couldn’t be completed. FinishStreamCompressorQueue error") {\n    NSFilePath = "/Volumes/Macintosh HD/.OSInstallSandbox-tmp/Root";\n    NSLocalizedDescription = "An error occurred while extracting files from the package \U201cBaseSystem.pkg\U201d.";\n    NSURL = "BaseSystem.pkg -- file://localhost/Volumes/Macintosh%20HD/Mac%20OS%20X%20Install%20Data/index.pro duct";\n    NSUnderlyingError = "Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12e703300 \"The operation couldn\U2019t be completed. FinishStreamCompressorQueue error\"";\n    PKInstallPackageIdentifier = "com.apple.pkg.BaseSystem";\n}
    Aug 16 05:32:10 localhost OSInstaller[139]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 UserInfo=0x12c8366a0 "An error occurred while extracting files from the package “BaseSystem.pkg”." Underlying Error=(Error Domain=BOMCopierFatalError Code=22 UserInfo=0x12e703300 "The operation couldn’t be completed. FinishStreamCompressorQueue error")
    Aug 16 05:32:11 localhost OSInstaller[139]: Install failed: Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.
    Aug 16 05:32:13 localhost OSInstaller[139]: Allowing machine sleep.
    Aug 16 05:32:15 localhost OSInstaller[139]: Memory statistics for 'Installation ist fehlgeschlagen' pane:
    Aug 16 05:32:15 localhost OSInstaller[139]: Physical Memory Allocation:   139 MB wired,   259 MB trapped,   397 MB active,     7 MB inactive,  1246 MB free,  1650 MB usable,  2048 MB total

    It sounds to me like your Internal Hard Drive is failing.
    I recommend you buy a new one, that is a good candidate for replacing the old one, but install it in an External enclosure and Install a fresh Mac OS X on it from the DVD. You can boot your Mac from any attached drive.
    The new System can be used to get some work done, check your emails, and takes the pressure off resolving this immediately. You can also attempt to salvage files off the old drive if needed.
    Once things seem to be working, then move the new drive inside the computer. Failures at this point may be due to bad cable, which has been a problem in some of these MacBooks.
    Use security erase, write Zeroes, one pass, to re-write every block on the old drive. Any block discovered to be bad will be replaced with spares the drive holds in reserve for this purpose. If more than 10 blocks are pared on one pass, "Initialization Failed!" will be the result. Although you can try the erase again, there is some question whether you want to trust this drive with your precious data.

  • Hi this message appears after 2 hours downloading Mavericks : an error occurred while extracting files from the package "mzps4135638417199433253.pkg"

    Hi this message appears after 2 hours downloading Mavericks in App Store :
    an error occurred while extracting files from the package "mzps4135638417199433253.pkg"
    Same with "CMD + R"
    Help...

    It sounds to me like your Internal Hard Drive is failing.
    I recommend you buy a new one, that is a good candidate for replacing the old one, but install it in an External enclosure and Install a fresh Mac OS X on it from the DVD. You can boot your Mac from any attached drive.
    The new System can be used to get some work done, check your emails, and takes the pressure off resolving this immediately. You can also attempt to salvage files off the old drive if needed.
    Once things seem to be working, then move the new drive inside the computer. Failures at this point may be due to bad cable, which has been a problem in some of these MacBooks.
    Use security erase, write Zeroes, one pass, to re-write every block on the old drive. Any block discovered to be bad will be replaced with spares the drive holds in reserve for this purpose. If more than 10 blocks are pared on one pass, "Initialization Failed!" will be the result. Although you can try the erase again, there is some question whether you want to trust this drive with your precious data.

  • Call RFC from DELPHI Windows Services Program

    Hi all,
    Are there any way to call RFC from DELPHI Windows Services Program?
    Best regards.
    Munur EBCIOGLU

    Hi again Bhagat,
    1. Yes, it's included on 7.4 ABAP Stack (SAP NetWeaver 7.4 SP8 - Optimized for SAP HANA, Cloud and Mobile - Service Release 2 available now!). In a recent customer, SAP licences GW by user but there are other license model like session licensing: https://store.sap.com/sap/cp/ui/resources/store/html/SolutionDetails.html?pid=0000009470&catID=&pcntry=US&sap-language=EN&_cp_id=id-1385059687642-0
    2. You could install as an AddOn on your 7.3 system, there are many options depending on your desired infrastructure: SAP Gateway deployment options in a nutshell For example our customer have deployed Central Hub Gateway in a standalone stack ABAP to act as an standalone oData bridge between ABAP/nonAbap systems.
    3. You could deploy SAPUI5 apps in 7.x, Java Web Servers or HTTP Web Servers. You must consider your SSO scenario:
    - SSO Logon Tickets. You will need to configurate SSO Logon Tickets between SAP NW Portal & SAP NW Gateway & your backend (ECC, etc). In order to pass SAP session cookie you will need setup SAP Web Dispacther and access portal & gateway throught SAP WD with the same domain.
    - SAML2 Tickets. This scenario lets you provide portal & gateway on different domains enabling SSO. You could configure SAP NW Portal as an Identity Provider and other systems must trust SAP Portal as IdP.
    Cheers

Maybe you are looking for

  • Error message "Cannot find Microsoft Word installed on your system"

    The problem occurred on RH8 (with all latest updates) on Windows Vista (SP2). Hi, I suddenly encountered this error this week, when attempting to generate printed documentation, and finding I couldn't. I found a previous very long thread and trawled

  • Apple loads every time I restart the computer like it is installing an update-

    after updating the OS to yosemite. I had the common Java Runtime Environment Problem "To view this web content, you need to install the Java Runtime Environment.  Click "More info..."to visit the the website for the Java Runtime Environment"  pop up

  • I have an deskjet f4180 that won't print documents unless they are in pdf format.

    I am using windows xp service pack 3.  There has been no added programs or hardware.  The printer will copy with no problem.  I'm not getting any error messages, but the print jobs will sit in the que for a while sometimes.  I have run the troublesho

  • Changing dataProvider of custom dataGrid to XCelsius Cells

    Hi everybody, I have quite a simple question, however, I do not really get a solution for that on my own. Actually, all I want to do is extend a usual Datagrid to display my data from XCelsius using the standard propertysheet. The way I tried to do t

  • Bill in Detail

    Hello, I have received a bill that states I went WAY over my minutes, which has never happened. I want to be able to look at all the telephone numbers and times from my bill in detail. I want to make sure the bill is correct before I pay it but my bi