System font failover problem

I have a Flex 3 application, where Burmese and Thai device fonts are rendering OK in Flex3 text controls (e.g. mx Label, TextInput), but not in FTE-based text controls (e.g. flashx TextLine).
However, certain fonts including Chinese, Arabic and Hebrew all failover correctly in both types of text control.
Are there known issues or specific font sets not supported for failover to system fomts?
I'm currently testing with Player 10.3 on Mac in Safari/Chrome/FF.

Hi Dave,
Would you mind creating a jira bug for this?
http://bugs.adobe.com/flashplayer/
Thanks,
Chris

Similar Messages

Problem with system font

Suddenly my InDesign "Control" menu is not showing the "degrees" sign (°) any more, but is showing the micron (µ) symbol instead. I wonder what I have done to make this happen? I have tried clearing the font cache, restarting, etc but it does not help. I'm wondering if I inadvertently removed a system font, but can't figure out which one it might be. Can anyone help?

Back up all data before proceeding.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.
Start up in safe mode to rebuild the font caches. Restart as usual and test.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.
If you still have problems, then from the Font Book menu bar, select
File ▹ Restore Standard Fonts...
You'll be prompted to confirm, and then to enter your administrator login password.
Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

Wine: system font problem

Hello all,
I'm trying to use wine but the system font (e.g. the font used by the menu) is *very* ugly.
Is there a way I can change that?
Thanks,
lang2

Copy a truetype font to the .../windows/fonts dir in ~/.wine, like arial.ttf, verdana or tahoma.

Problems with installing system fonts on the PC version of Muse?

I have created a site in Muse and everything is fine when the file is opened on my mac where it was created.
My customer has brought a muse subscription as they wanted to maintain it in house, but they are on a PC. Muse was purchased and installed on the PC ok.
I have now given them the Muse file and it opens up ok in the PC Muse version apart from copy in Myriad Pro Bold (I assume as it's not a standard system font, it uses a substitute). The body copy displays ok as it's just Myriad Pro and that seems to be installed as system font already.
The customer purchased Myriad Pro Bold font and installed the font to their fonts library on the PC (WINDOWS 7), but Muse will still not recognise it when the Muse file opens and it also doesn't appear in the systems fonts list in Muse?
It appears in Word, which is why we couldn't figure out why it wouldn't at least appear in the system fonts section in Muse?

With the current release of Muse fonts are listed differently on Mac and Windows (due to the fact the underlying operating systems enumerate fonts differently).
On the Mac Myriad Pro Bold is listed as such in the font menu. On Windows Myriad Pro Bold is accessed by selecting "Myriad Pro" from the menu then using the "Bold" icon button in the Control panel or Text panel to apply bold. This is something we're actively working on changing, but for now it means a Muse site file that's taken from Mac to Windows (or vice versa) is likely to need to have the bold and italic versions of the fonts re-applied. The easiest way to do this is to use Paragraph styles and or Character styles to format the text in your site, then redefine the individual styles to accomplish the font change.
A major inconvenience in a cross platform workflow and not the way it should work, I agree. We're actively working on it.

Can you help me with FontExplorer font activation problems?

Anyone know how to solve a font activation problem I am having with FontExplorer 4.2? I am on a new mac with new fonts, I am using Maverick with Adobe CS6. With my new mac I bought the latest version of FontExporer Pro X 4.2. This program is having trouble with font activation in all my Adoble suite apps including Indesign. Here is what I am seeing:
1. The font activates, but the Adobe app does not recognize that it is active. If I go back to Font Explorer and deactivate manually, then re-activate manually. The adobe app might then recognize it. Sometimes it still doesn't. But this does not stay permanently, as soon as I do a restart I have to go through this process again. I see this more often with the User system fonts, but a few times with my regular fonts.
2. Other times, such as in Indesign, I go to open the file and the file stalls and doesn’t progress while it is trying to activate the fonts.
3. Another time I have seen after an illustrator file is opened the fonts aren't recognized as being opened and the text goes blank on the page.
4. In all adobe apps, if I go to use "replace font" on the missing fonts (even though they are turned on) the "replace font" menu only shows the basic system fonts, it won't show me the other fonts turned on.
I have seen these issues with both formerly created files and fresh new files.
I have tried the following based on feedback from Font Explorer staff:
Refresh your Spotlight database
1. Quit all applications other than FontExplorer X
2. Choose Tools > Refresh Spotlight Database
Clean your font caches
1. Quit all applications other than FontExplorer X 2. Choose Tools > Clean Application Font Caches (check all available checkboxes)
3. Choose Tools > Clean System Font Caches (requires restart)
Still after trying this multiple times, the errors continue and even get more random.
I have also tried this based on their feedback:
go to FONTEXPLORER X PRO -> PREFERENCES -> ADVANCED and make sure that "Automatically deactivate fonts which have not been activated by the system" is NOT set to never.
Then click on TOOLS and clean all font caches. Then reboot the system.
The auto-activation is using a new Apple technology (called Core Text), which unfortunately does not work correctly with some of the Adobe and Quark applications when keeping the fonts permanently activated. We are currently working on an update, and the next version of FontExplorer X Pro will fix this issue.
This has also not work. Can anyone help me?

Here is the official work-around for this problem.
1. Locate "FontExplorer X Pro.app" in Applications
2. Right-click on "FontExplorer X Pro.app" and select "Show Package Contents"
3. Navigate to /Contents/Helpers/
4. Double-click "FontExplorerXLauncher-3.app" or right-click and "Open" to launch it manually. This is needed only once, afterwards the plugins will work normally.
Please make sure you open the version with the "-3" suffix, the other one does not fix the problem.

After removing system fonts and reinstalling fonts, FireFox will not start

After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)

The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious.

Setting for "Rely on system fonts" does not work

Hello,
Some time ago I wrote a VBA function that would print a worksheet to pdf. It worked great. I reformatted my system, and now the code no longer works. When I run the routine, I receive the error message, "When you create a PostScript file, you must reply on system fonts and use document fonts. Please go to the printer properties, 'Adobe PDF Settings' page and turn OFF the option 'Rely on system fonts only; do not use document fonts."
I have changed this setting within the Adobe printer setting in Excel, I have changed it in both the 'Printing Preferences" and "Printer Properties" with the Devices and Printers Windows dialog, and I have confirmed that it is turned off in the binary registry key "HKEY_CURRENT_USER\Printers\DevModePerUser\Adobe PDF". Also, I have applied the Acrobat 9.4.2 patch. Yet still I get the message when my code is executed....
There were a few changes between my system from before my reformatting. The common items were Windows7 64-bit, Adobe Acrobat 9. The changes were that I went from Microsoft Office 2010 64-bit to Office 2010 32-bit. Windows 7 SP1 is now installed. Also, both Acrobat and Office are installed on my internal "Data" drive, rather than the "C" drive where my operating system is installed.
Although I do not see an issue with code, since it worked for months, I have included it below (the printing code is at the end). Any help would be GREATLY appreciated!
Public Sub EnumOrder(ByVal lngLine As Long)
'lngLine is the line number to start enumeration at
Dim strStore As String
Dim strFileName As String
Dim strTmpPath As String
Dim strPDFPath As String
Dim c As Long
Dim x As Long
Dim lngErr As Long
Dim wsPicklist As Worksheet
Dim wsTemplate As Worksheet
Dim oPDF As PdfDistiller
Set oPDF = New PdfDistiller
Set wsPicklist = Worksheets("Phase II Picklist")
Set wsTemplate = Worksheets("Template")
strStore = wsPicklist.Cells(lngLine, 1).Value
' Clear formatted border on order template
wsTemplate.Activate
wsTemplate.Range("A7:L56").Select
Selection.ClearContents
Selection.Borders(xlDiagonalDown).LineStyle = xlNone
Selection.Borders(xlDiagonalUp).LineStyle = xlNone
Selection.Borders(xlEdgeLeft).LineStyle = xlNone
Selection.Borders(xlEdgeTop).LineStyle = xlNone
Selection.Borders(xlEdgeBottom).LineStyle = xlNone
Selection.Borders(xlEdgeRight).LineStyle = xlNone
Selection.Borders(xlInsideVertical).LineStyle = xlNone
Selection.Borders(xlInsideHorizontal).LineStyle = xlNone
wsPicklist.Activate
' Initialize variables
strFileName = wsPicklist.Cells(lngLine, 1) & "-" & wsPicklist.Cells(lngLine, 2) & " " & Format(wsPicklist.Cells(lngLine, 4), "mm-dd-yy") & " Team" & Format(wsPicklist.Cells(lngLine, 3), "00")
c = 7
x = lngLine
' Add store order data to the template
With wsTemplate
    ' Add header data to the order template
    .Cells(1, 2) = wsPicklist.Cells(lngLine, 1) ' Store #
    .Cells(2, 2) = wsPicklist.Cells(lngLine, 3) ' Team #
    .Cells(4, 2) = wsPicklist.Cells(lngLine, 4) ' Deliver By
    .Cells(1, 5) = wsPicklist.Cells(lngLine, 13) ' Ship To Name
    .Cells(2, 5) = wsPicklist.Cells(lngLine, 14) ' Ship To Address
    .Cells(3, 5) = wsPicklist.Cells(lngLine, 15) ' Ship To City/State/Zip
    .Cells(4, 5) = wsPicklist.Cells(lngLine, 16) ' Comment
    ' Add line items to the order template
    Do
        .Cells(c, 1) = wsPicklist.Cells(lngLine, 6) ' Part #
        .Cells(c, 2) = wsPicklist.Cells(lngLine, 7) ' Part Name
        .Cells(c, 7) = wsPicklist.Cells(lngLine, 8) ' Qty Ordered
        wsPicklist.Cells(lngLine, 10) = Now         ' Date Printed
        wsPicklist.Cells(lngLine, 11) = strFileName ' File Name
        lngLine = lngLine + 1
        c = c + 1
    Loop While strStore = wsPicklist.Cells(lngLine, 1)
End With
'Create formatted borders on store order template
x = lngLine - x + 6
wsTemplate.Activate
wsTemplate.Range("A7:L" & x).Select
With Selection.Borders(xlEdgeLeft)
    .LineStyle = xlContinuous
    .ColorIndex = xlAutomatic
    .TintAndShade = 0
    .Weight = xlThin
End With
With Selection.Borders(xlEdgeTop)
    .LineStyle = xlContinuous
    .ColorIndex = xlAutomatic
    .TintAndShade = 0
    .Weight = xlThin
End With
With Selection.Borders(xlEdgeBottom)
    .LineStyle = xlContinuous
    .ColorIndex = xlAutomatic
    .TintAndShade = 0
    .Weight = xlThin
End With
With Selection.Borders(xlEdgeRight)
    .LineStyle = xlContinuous
    .ColorIndex = xlAutomatic
    .TintAndShade = 0
    .Weight = xlThin
End With
With Selection.Borders(xlInsideVertical)
    .LineStyle = xlContinuous
    .ColorIndex = xlAutomatic
    .TintAndShade = 0
    .Weight = xlThin
End With
With Selection.Borders(xlInsideHorizontal)
    .LineStyle = xlContinuous
    .ColorIndex = xlAutomatic
    .TintAndShade = 0
    .Weight = xlThin
End With
' Print the store order to PDF
strTmpPath = "D:\Eric\Desktop\WIS-Speedway\Phase II\Picklists\New\Tmp\"
strPDFPath = "D:\Eric\Desktop\WIS-Speedway\Phase II\Picklists\New\"
wsTemplate.PrintOut copies:=1, preview:=False, _
ActivePrinter:="Acrobat Distiller", printtofile:=True, _
collate:=True, PrToFileName:=strTmpPath & strFileName & ".ps"
oPDF.FileToPDF strTmpPath & strFileName & ".ps", strPDFPath & strFileName & ".pdf", ""
' Set active cell to next store order
wsPicklist.Activate
wsPicklist.Cells(lngLine, 10).Select
End Sub

Ok, I have given up the ghost on this problem. I found a MUCH better solution to the problem that I was having, that also has the side benift of processing far faster. See http://msdn.microsoft.com/en-us/library/ee834871(office.11).aspx for details. Basically, I am now using the VBA ExportAsFixedFormat method, rather than Distiller. Hope this helps.

How do I remove dozens of "protected system" fonts from my computer?

There are dozens of foreign language fonts installed on my system, (how they got there, I don't know, but I suspect the Cloud programs installed them at some time or another) and all they do is clutter up the selection list when I try to select a font to use. (No, the "hide foreign language" tool in Windows doesn't fix the problem.) I went to my Windows 7 control panel Fonts page and selected all the fonts I wanted to remove and hit Delete. Fine for some, but I kept getting a warning that the font I was trying to remove was a "protected system" font and could not be removed. Horse manure! I don't need them, I don't want them, and I want them removed from my system. So, how do I get these fonts "un-protected" so I can delete them forever from my computer??

Thanks for the link. It appears that the problem is with Windows, and not something the Cloud did to my computer after all. From what I can tell, people have been upset about this since sometime in 2009, and the only way to remedy it is to edit the registry and/or change the ownership of the files and grant administrator permissions to myself (somehow even more than I already have). It WOULD be nice if Adobe at least found a way to comply with MS's file hiding scheme so Photoshop and Dreamweaver and InDesign would not show all of the unneeded, unwanted, and unnecessary foreign language fonts that MS won't let us mere users delete. Thanks for the help, anyway.

When starting InDesignCS2 received new error message -- InDesign is missing required system fonts or

We are not able to start Indesign CS2 without getting the error message: <<InDesign is missing required system fonts or CMap files. Please reinstall InDesign.>> This is on WinXP. Recently I installed Creative Suite CS4. It took almost a day to install. The installation kept on stopping. Each time we were able to install one more program. After checking all of the programs we discovered that Firefox would not start due to a possible font error. After reading many posts I decided to uninstall a lot of fonts since I did not know which one was the culprit. However now I am missing a font (at least I hope that this is caused by a missing font and not anything else) that should be there and I don't know which one it should be. I did uninstall a <lot> of fonts and don't remember which ones. WE did uninstall all CS2 programs and then reinstalled only the necessary three. However that did not make any difference. Any ideas and suggestions would be welcome Thanks Pia Pehtla

A forum search for "missing required fonts" brings up this thread which should solve your problem:
http://www.adobeforums.com/webx?128@@.3bbdb0a7
Peter

How to fix a font encoding problem in PDFMaker for Word?

I've just been upgraded to a new computer at work, and I'm finding that a custom font I need is not appearing correctly in PDFs I create using the PDFMaker plugin for Word.
The font (Helvetica Fraction) is a Type 1 font with a custom encoding scheme. If I just print to the PDF driver, then look at the font embedding in the resulting PDF, Helvetica Fraction is listed as Type 1, Custom Encoding, and text set in Helvetica Fraction appears correctly.
If I use the PDFMaker plug-in to create a PDF from the same document and then examine the embedding, Helvetica Fraction is shown as Type 1 (CID) with an encoding of Identity-H. In this case, text set in Helvetica Fraction does not appear. There is text in those places, but if I try to highlight it and copy it over the Clipboard on my computer, all I get is strings of capital Zs.
So far, I've tried removing unneeded fonts from my system, clearing my font cache, setting different joboptions files in PDFMaker, reducing the output resolution to 600 dpi, and turning off as many advanced options as possible. Any additional recommendations?
My current setup: Office 2007, Acrobat 9, Windows 7.
Thanks!
-- Brian M.

I normally leave the "rely on system fonts" checkbox on. When I look at a Word document that's experiencing this problem, Word is not substituting another font for Helvetica Fraction.
Meanwhile, I've also purchased an updated copy of the font, which did not help either.

Acrobat X Pro does not recognize system font

I scanned a document to pdf, opened it in Acrobat X Pro and then applies OCR to the image by clicking Edit in the OCR dialogue and chose ClearScan. I then went to edit the text, but when I clicked on a selection, a TouchUp dialogue box popped up stating, “All or part of the selection has no available system font. You cannot add or delete text using the currently selected font.” The font used in the document was Arial 10 pt. Does Acrobat not recognize that font? Is there any way to edit this pdf's text?

I still haven't got a sense of what exactly you are after, since you are not only talking about settings with visible OCRd text. But my results partly support yours, partly not. My tests were with Acrobat X, your mileage may vary.
OCR with searchable image... the image contained standard fonts, which I could freely edit. No problem, except of course that the results didn't change on screen. I could also correct OCR suspects, which is the editing Adobe are expecting you to do.
OCR with cleartext... the image contained generated fonts, which I couldn't change. I don't see this as a security thing, rather that Acrobat has generated synthetic fonts which match the exact appearance of the scan, and has no idea what the original font was. I can't edit these, because I don't have the font. (If it let me edit them I suspect it would fail horribly, because the generated font will only contain the letters it believes to be there, not other ones you might need). I can, however, select the text and change the font, then edit the results. There were no OCR suspects, which I find a little odd for the same original, but the OCR was indeed more accurate.
By the way, I may not have made this comment: editing PDFs is sometimes possible, but it should always be thought of as a desperate last resort. Just be happy the few times you can use it, don't expect much or anything, and you won't be disappointed. If you want to edit scanned text (as opposed to correct OCR) don't scan to PDF.

Missing system font?

Hello,
please have a look at
screenshot.png.
The font in the property boxes (I don't know the exact name
of these elements) in DW 2004 is pixelized.
How could this happen? Which system font uses DW?
Greetings, Carlos

You can compare the fonts you still have to this list:
http://docs.info.apple.com/article.html?artnum=301332
If any of the critical system fonts are missing, you should be able to use something like "pacifist" to extract the missing fonts from your OSX install disks and replace them. Font problems can cause all manner of strange behavour.

Font display problem in Safari....

Hi-I am sure that this has been discussed here....... Anyway, on some pages in Safari the fonts are weird-there are large spaces between the letters and lots of S's and random capitalizations. None of the letters form a word. Is there a fix for this? I sent a bug report to Apple. Thanks for any help! Judy

I decided to go through Font Book and I disabled lots of fonts but not any system fonts. I have come across a couple though that I don't know how to fix them. One is Courier-there is a yellow triangle next to it and it says that there are multiple copies installed-it instructs me to us the Resolve Duplicates command to automatically deactivate the copies not in use. I tried that but nothing is resolved-they are still marked with the yellow triangle (there are 2 Regulars and 2 Bolds, one Oblique and one Bold Oblique-only of the Regular and Bold are marked with a yellow triangle). So it's Courier, Apple Symbols that are like this. Since Resolve Duplicates didn't resolve anything I tried Validate Font-that worked until I shut down the Font Book and then they were back with the yellow triangles. Also in the window for Validate Font there are many 'things' listed under Apple Symbols.ttf: 'cmap' table usablilty, 'hmtx' table usability, etc. all the way down to Duplicate Fonts which has a yellow circle with an exclamation point next to it-says minor problem, proceed with caution. Courier has 'things' listed too under Validate Font-Duplicate Fonts under Courier and under Courier Bold both. Not sure what all that means and I don't know how to fix those things-there is no check box next to them. Any ideas? I probably have succeeded in confusing you! Judy

Strange System Font in Dreamweaver. After I installed Dreamweaver CS4 on my Mac, it loaded this strange font as seen in the photo attached. Anyone know how to fix this? I have uninstalled/reinstalled many times. No prob w/ other CS4 programs.

Strange System Font in Dreamweaver. After I installed Dreamweaver CS4 on my Mac, it loaded this strange font as seen in the photo attached. Anyone know how to fix this? I have uninstalled/reinstalled many times to no avail. There are no other problems with w/ other CS4 programs, they all have the normal system font. I can't figure it out. Thanks!

Funny fonts issue in PI etc.,
http://kb2.adobe.com/cps/405/kb405153.html
Fonts in Dreamweaver panels display incorrectly
http://kb2.adobe.com/cps/138/tn_13862.html
Nadia
Adobe Community Expert : Dreamweaver
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Unicode display with system fonts?? (special characters)

Hi All. We're working on site that supports a couple
different languages: English, Japanese, and now German. We're using
dynamic text boxes and Remoting to display internationalized text
where necessary. Remoting makes a call to the backend, which
returns a text blurb depending on the country ID that's in use and
then the result is tossed up into the dynamic text box on screen.
Simple as pie. Works great for English, and great for Japanese. But
now we've added German, which I thought would be painless as it's
another western language.
Apparently, Flash is having problems displaying special
characters like the umlaut. In place of the special character, we
see a black diamond with a question mark. Now normally I'd think
that the font we're using doesn't have the embedded symbol for the
umlaut character but the thing is, we're not using embedded fonts
-- we're using system fonts (verdana) and everything works perfect
for the Japanese version. What in the world is going on?
If I dump the results of the remoting call to an html page,
everything displays as it should so I know the data in the database
isn't improperly encoded or anything. And Japanese works! WTF? Any
ideas PLEASE let me know, been banging my head against this for
waaay too long now...
Danke
.

Alright so if I change the data directly, and make the
a-umlaut into Ġ everything renders in Flash perfectly.
Rockin. So I patch my input cms code to run htmlentities() on the
text area. Instead of translating a-umlaut to Ġ though it
translates it to ä which Flash's html renderer doesn't
display correctly... Uh..

System font failover problem

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