System freezes/crashes
I've only had my new iMac for a couple of weeks but I have already experencied numerous kernal panics (which I think has been corrected by removing 3rd party memory) but also at least 6 system freezes/crashes. There is no regularity to the problem. I will simply go to use the machine any everything will be locked. The mouse will not more nor do the keys on the keyboard work. My only option has been a hard restart. I've spoken to tech support and gone to the apple store and am getting different answers to the possible problem. Any ideas as to what might cause the system freeze? I have since removed all usb devices (had an external hard drive and ipad connected) to see if this corrects the problem. The Apple store told me the next option woudl be a complete software reinstall which I would prefer to avoid as I do not have access to install programs for a purchased version of office.
If you have Snow Leopard 10.6.8 installed, try installing the 10.6.8 combo update from http://support.apple.com/kb/DL1399 . Sometimes the operating system can develop some kinks, especially if Software Update has been used. Repair permissions first, apply the update, then repair permissions again. Then run Software Update to sweep up any other needed updates. A combo update includes all prior updates for that version of the operating system.
If you have Lion, there isn't a combo update for it yet, as there is only one release at 10.7.1. You can manually reapply that release from http://support.apple.com/kb/DL1437
Similar Messages
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System freezes / crashes once a week
Hi, I'm having a problem with one of my Xserves where it crashes once at least once a week, always on off hours but never at the same time twice. There doesn't seem to be any consistency as far as errors in the error logs. Here are snippets of the logs leading up to the last two crashes:
4/16/09 12:09:33 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[716 30] FileSyncAgent (uid=1033, pid=71630) sending greeting: 'com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? OKAY pid=71630'
4/16/09 12:09:33 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[716 30] FileSyncAgent (uid=1033, pid=71630) received client greeting: 'clientVersion com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? pid=215 log=(null)'
4/16/09 12:10:49 AM com.apple.RemoteDesktop.agent[291] SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x1765c0, p = 0x1765c8, pEnd = 0x1765c9)
4/16/09 12:11:40 AM com.apple.RemoteDesktop.agent[291] SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x1f147c0, p = 0x1f14807, pEnd = 0x1f14808)
4/16/09 12:11:42 AM com.apple.RemoteDesktop.agent[291] SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x1f12390, p = 0x1f123aa, pEnd = 0x1f123ab)
4/16/09 12:19:15 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[716 30] FileSyncAgent (uid=1033, pid=71630) finished
4/16/09 12:19:15 AM com.apple.syslogd[28] syslogd(28,0xa0588720) malloc: * error for object 0x107ea0: Non-aligned pointer being freed (2)
4/16/09 12:19:15 AM com.apple.syslogd[28] * set a breakpoint in mallocerrorbreak to debug
4/20/09 3:44:49 AM mds[62] (Error) Server: Peer checkin failed -- no store for path '/Volumes/Users'
4/20/09 3:44:49 AM com.apple.AppleFileServer[100] MDSChannelPeerCreate: (os/kern) invalid argument
4/20/09 3:44:50 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[372 14] FileSyncAgent (uid=1033, pid=37214) sending greeting: 'com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? OKAY pid=37214'
4/20/09 3:44:50 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[372 14] FileSyncAgent (uid=1033, pid=37214) received client greeting: 'clientVersion com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? pid=215 log=(null)'
4/20/09 3:53:01 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[372 14] FileSyncAgent (uid=1033, pid=37214) finished
4/20/09 4:14:01 AM mds[62] (Error) Server: Peer checkin failed -- no store for path '/Volumes/Users'
4/20/09 4:14:01 AM com.apple.AppleFileServer[100] MDSChannelPeerCreate: (os/kern) invalid argument
4/20/09 4:14:02 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[373 22] FileSyncAgent (uid=1032, pid=37322) sending greeting: 'com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? OKAY pid=37322'
4/20/09 4:14:02 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[373 22] FileSyncAgent (uid=1032, pid=37322) received client greeting: 'clientVersion com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? pid=28098 log=(null)'
4/20/09 4:14:43 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[373 22] FileSyncAgent (uid=1032, pid=37322) finished
4/20/09 5:05:21 AM mds[62] (Error) Server: Peer checkin failed -- no store for path '/Volumes/Users'
4/20/09 5:05:21 AM com.apple.AppleFileServer[100] MDSChannelPeerCreate: (os/kern) invalid argument
4/20/09 5:05:22 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[374 90] FileSyncAgent (uid=1031, pid=37490) sending greeting: 'com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? OKAY pid=37490'
4/20/09 5:05:22 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[374 90] FileSyncAgent (uid=1031, pid=37490) received client greeting: 'clientVersion com.apple.FileSync-1.0.5 FileSyncAgent-277.18 r? pid=164 log=(null)'
4/20/09 5:05:41 AM /System/Library/CoreServices/FileSyncAgent.app/Contents/MacOS/FileSyncAgent[374 90] FileSyncAgent (uid=1031, pid=37490) finished
Another weird thing is every once in a while, after a crash, there will be one OD user who cannot log in to their PHD from their workstation, but can log in at other workstations. I've been able to get these users logged in by unbinding the workstation, deleting /var/db/dslocal/nodes/Default/users/user.plist and then re-binding.
The Xserve is a dual core Xeon with 5 GB of RAM and serves OD, Jabber, AFP, RADIUS, SMB, and VPN.
I've tried repairing permissions and upgrading the OS from 10.5.5 to 10.5.6 to no avail. Since the logs never have the same error twice before a crash, I'm left with few ideas on where to go from here. Any input would be greatly appreciated.A little more info: crashes are happening more frequently now. Always in the middle of the night with no errors reported in the log.
During a crash, services stop working, but the server will still return a ping. If I physically go to the machine, it looks normal until I move the mouse and get a spinning beach ball.
The last log entry is always FileSyncAgent trying to sync a home directory (background sync) of someone who has forgotten to log out at night, but the log entries look normal.
Since, on the surface, it would appear FileSyncAgent is the problem, perhaps I'll start a thread in the PHD forum. Are there any known issues with syncing portable home directories that would explain this behavior in Leopard server 10.5.6? -
Humming noise and system freeze/crash!!
hope you guys can give me some advice here! i bought a A1150 macbook pro 15" 2.0ghz 80gb 512mb ram new from a computer store 6-7months ago and my first impressions where good. it was fast, but it got slower especially with using adobe programs, major problem as im a photographer and i only really use photoshop and bridge plus indesign so i need a faster speed. so i upgraded the ram to 1gb. im a student and therefore 2gb was too expensive and also i couldnt afford it as i had stretched myself to buy the comp in the first place over a dell which i had always used before.
anyway over time the computer started to annoy me! some of the keys got very sticky, and the click pad would stick, but also the heat from the macbook pro was intense! it was as if i had slept beside a radiator all night!
but the real problem started about a week ago. i had split my HD into 55gb mac and 20gb windows through bootcamp. annoying that an 80gb hardrive is only 74.5gb!! but anyway, it worked fine, but a few days after i uninstalled windows as i didnt use it much and i had a windows desktop i started having problems. well one problem!!
i was doing a batch of over 200 photos through adobe bridge and a script i had on photoshop with actions when all of a sudden a crazy mooing noise came from the top left corner of my macbook pro! then i got the famous little rainbow ball that started only over the program, i tried opening itunes and safari which i had open at that time but nothing worked. the mouse moved but it didnt respond! so i left it thinking maybe it was just a temperary thing as i had left the ntoebook on for nearly a full day! but after 20minutes the sound was still the same, and the computer was still frozen! i tried the control/apple/escape key - didnt work, then the restart short keys and didnt work. but the holding down the power did work! i ahd to restart it, it started up fine, i tried to figure out the problem but couldnt anywhere! i had lost all of my editted images, which really annoyed me, but i thought it was a one off, but then it did it again.
so i tried working with it with and without the cable as i got a replacement from apple for a new power cable, the old one melted! hmmm how many people have had that? but it kept crashing, whether i was browsing the net, reading emails, editting, watching a film anything basically! in total yesterday it crashed 9 times in using it for 3-4hours! alot of times huh?
anyway the sound sounds like a mooing startup engine on a cold morning which wont fire up! i thought it was the hard drive but tbh it sounds more like a power problem! and its quite noisy!
the problem is that im currently in moldova, eastern europe working for a charity in a gap year. ive got my family to call apple, and they gave me the take out battery rubbish and hold down the powr for 5 seconds. well ive done that lots of times and still it does it. it actually did it 30minutes before i put this post up! so they gave me a few options call up apple and let them guide me througha repair for £35 ($50). or take it to an apple store to be fixed! thats rich when im nowhere near one! so basically they are trying to make me pay to go home to repair my notebook!
i dont know what to do, i feel like asking for a full refund or throwing the notebook at them as its only given me grief. i went 3 weeks waiting for my powercable to come out after it suddenly melted over night!
its my first mac and tbh im almost scared whether to buy another apple laptop, or anything apple related as ive never had these problems witha sony or a dell ive had before on windows!
whats your thoughts? im stuck for words and dont know what to ask from apple!! help is needed!!!
thanks
macbook pro 2.0ghz dual core Mac OS X (10.4.8)Lone_Wolf wrote:
P.S. Wonder why I never caught faulty memory caused exception under Windows.
The error was probably in high memory.
Linux tries to use all available memory, while windows tries to minimize memory used .
(and with their memory management method they badly NEED to do that)
To the point. It was the second DRAM plank and the faulty area was around 15.7GB. If it was not Linux, I would probably never know I had out of order memory area. Under Windows I played all the modern games, had tons of open tabs in browser, had few IDEs open at the same moment. It never failed me. From that I conclude that 16 GB of RAM is a huge overkill for a usual desktop.
@nstgc, no it didn't look like this for me. Actually the only repeating pattern I got crashes under was writing to the disk or usb stick. My speculation would be, that kernel allocates write cache memory somehow around the top edge of the physical memory. -
IMac Freezing/crashing, please help. Tried everything! :(
Hello Fellow MacTalkers,
I am writing this post to ask you for a help with an issue that is very frustrating to resolve.
To begin with, I have purchased my MacBook Pro 2.4 GHZ, 3GB, Leopard running notebook about 7 months ago.
Until recently I have discovered that my computer is crashing randomly.
I am not a very tech oriented person, who knows much about console, logs and sorting out the hardware / software related issues.
About 2 months ago I started to experience some random freezes on my computer. Those freezes were occurring on different type of situations so it was hard for me to identify what could be causing the problem. The most common freezing that I have encountered, was and is that my computer screen just freezes and I can't perform any reset or rescue. Simply hard reset.
I started to think that this could be a cause of getting an extra 1GB memory that I purchased from Apple store, and that the memory could be faulty. But just to make sure I have done a clean re-instal of my os. making sure that I have all my permissions everything that could be a "common" cause of any weird behaviors on a mac sorted.
After the reinstall it got even worse.
I decided to take my computer to Apple authorized centre in Sydney broadway NextByte shop.
I explained the problem, asked if that would be possible to check some sort of console logs and track back what could be the cause of the problem that I am experiencing.
I left my computer for 2 weeks in service. And after that 2 weeks they have replied to me saying that they have detected no faulty with the hardware what so ever. I keep on persisting that I understand that the service people have done all the tests on external peripherals, checked the system performance through some kind of testing tools and it resulted with no problem. I rang the Apple complaints department asking if they could do anything about it as I am very worried that this issue won't disappear. They have informed me that there is nothing thay can do and they are basically sending my back home.
I collected my computer 2 days ago and started setting up some programs like adobe and all my apps. At first it was running all well, but then it started (leopard or hardware) to freeze again. On no particular occasion. I had to crashes in 3 hours.
I remembered the time of the crash and after the reboot, I checked my console and here is what I could find:
12/05/08 11:00:07 PM com.apple.launchd[1] (0x10b260.mdworker[1036]) Exited abnormally: Segmentation fault
I don't know if that is related to this post in any way, but as I said at the beginning I have no technical knowledge on where to investigate it further.
I would like to ask you for your recommendation on what should I do next.
I hope there is nothing that I am doing wrong with my computer as I am keeping it organized nad well maintained.
I thought also that that could be overheating related issue so I bought a notebook cooler, but that doesn't seemed to resolve the problem.
I am running out of ideas. Apple won't help me in solving the problem, I am also not sure how should I approach this case from the legal perspective. Can I go to fair traiding institution and ask them for help to enforce apple on returning my money for laptop, should I perform any tasks on my computer to fix the problem with some software.
Help, I am really running out of ideas. I am doing graphic design daily and this problem is driving me crazy.
I would appreciate your feedback or any suggestions on what should I do next.
Sorry for my cracked english. Im still learning my lingo in Australia
PLEASE PLEASE, help me on this one.
Kind Regards,
Michael Saganowski
<Edited by Moderator>
Message was edited by: sgnwskFor what its worth, it sounds like the Leopard woes I was having before I left and went back to Tiger. I was in leopard for three months and I had too many problems to list here, but some common ones were Random system freezes/crashes (especially in itunes coverflow), Finder freezing, Adobe CS3 crashing and being generally buggy, not being able to run Final Cut Pro and After Effects at the same time.
My advice to you, check your memory if you feel like it could be the problem. If your memory is OK, then wait for the 10.5.3 update which is supposed to be out really soon (like within a couple of weeks or so from what I hear.) -
Error message: "Warning: unresponsive script". Afterward, the system freezes and will then crash. Crash reports have been submitted many, many times without response. I have tried the fore-mentioned solutions with either no results or very bad results which I filed a report but did not receive an answer. The application to block scripts actually worsened the problem and I could not correct the situation for a while (no response from Firefox, at all). I have also been through this procedure without any one contacting me, AT ALL.
== URL of affected sites ==
http://http://www.facebook.com (always) and www.YouTube.com (sometimes)There does appear to be any support whatsoever from mighty "non caring" FIREFOX & people are getting fed up. We may as well try another system, if they can't be bothered to provide any support for their system, we can't be bothered to use their system.
Brianeng -
Every few uses of Firefox, I click the icon to open the program, and my system freezes. Ctrl+Alt+Delete does nothing, Ctrl+Shift+Esc does nothing. The mouse won't move, keyboard non-functioning. I have to do a hard reset of my system (hold power button until it shuts off, restart). No crash report is generated/shown/submitted, probably because my computer freezes before Firefox can even open.
This does not happen with any other program, only Firefox. Running Windows 7 64-bit.
I have to fill out this form on Internet Explorer, because now after restarting my computer firefox won't open at all, regardless of which icon i click.I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
X-Fi XtremeMusic - System freezes and crashes, MSI mother bo
Hi,
After installing X-Fi XtremeMusic to my system a problem appeared. As I noticed It appears mostly when I?m connected to the Internet and downloading something. The system freezes but this freezing is related to explorer.exe. The low panel with Start button freezes, connection to Internet finishes. If some other programs are working at that moment they function further but it is not possible to run new programs.So the system freezes or blue screen apears or computer restarts.
I tried to install the OS Windows XP Professional to a new disk dri've Seagate ST36082AS. After installing the OS, original drivers to my MSI mother board the computer was functioning well and downloading well too. Then I installed original driver for Sound Blaster X-Fi, DR release 2.7.3 and tried to start downloading. Soon the system freezed.
Please offer a solution.
Mother board: MSI MS-6590 (KT6 Delta) VIA? KT600 Chipset
BIOS: AMI 5.7 update date 2004--
RAM: 52 Mb.
CPU: Athlon 2500+
Dri've: Seagate ST36082AS 60 Gb
OS: Windows XP Professional SP2MSI 865 Neo2 V
INTEL Prescott 3200
X-fi Xtreme Gamer
i've tried last bios 6.20 from MSI;
last chipset drivers from MSI
last X-fi drivers from creative SBXF_PCDRV_LB_2_09_0007
System still crashin' when X-fi is called to play any sound more then 2 min.
I know i'm a member of X-fi crash-club just now
good work to all drivers developers and marketing team too :P -
G4 AGP, Apps crashing, System freezing, Finder relaunching it's self...Help
I'm having problems with my G4 recently upgraded to Tiger 4.7.
I upgraded my Processor (original 400Mhz) to a Sonnet Encore 1.4MHz about a year ago with 512MB PC133 Ram. I was originally running Panther 3.9 with these upgrades fine till about 5 months ago when I found that applications began to crash and the computer started to freeze dead! keyboard, mouse everything... This gradually started to get worse over this period as some applications would not start up at all. I was using Disk Utility on a daily basis to combat this and used iDefrag to try and clean up my system.
I recently purchased Tiger thinking that this would solve all my problems. It took several hours to install, problems where; installer quitting, computer freezing/crashing... same as before OS upgrade! I strip the machine right down only using the original AGP Rage128Pro Graphics card and 2x 128MB Ram boards and just about managed to install Tiger (upgrade processor was still installed). After re-installing my upgrades the problems still continued... Before I start the task of eliminating everything one by one could the problems be with; CPU? RAM? Graphics Card? Boot ROM? or could it be something more serious?
(Graphics card was originally installed under 400 MHz CPU with no problems)
Any suggestions..
Thanks...
spec:
Power Mac G4: AGP Graphics (Graphite)
Boot ROM: 4.2.8f1
CPU: G4 3.3 Sonnet Encore 1.4 MHz L3 cache upgrade
Graphics Card: PCI ATI Radeon 9200 128MB Mac Edition
RAM: 1012G
- 512MB PC133-333
- 256MB PC100-2225
- 128MB PC100-2225
- 128MB PC100-2225
PowerPC G4 AGP Graphics Mac OS X (10.4.7)Hi, James, and welcome to the Discussions!
I have a few thoughts:
Zero out your hard drive before trying another fresh install of Tiger. This will map out any bad sectors on the drive, which can otherwise lead to data corruption.
Try swapping out/stripping down your RAM to check for RAM problems. If you can get an OS X system successfully installed, download and run Memtest to thoroughly check the RAM. If you're uncomfortable running Memtest from Single User Mode, which is best, then download the Rember GUI interface for Memtest and run it while booted.
Insure you're using a black-colored, retail version of Tiger when doing the install, and not a gray OEM disc from another Mac.
The problems associated with your Panther system going from bad to worse may or may not be related to what you're experiencing now. Generally, when the OS gets corrupted for one reason or another, it goes from bad to worse when it gets to the point of having to constantly use Disk Utility to Repair the volume. The freezes cause sudden shutdowns and the drive data doesn't get properly written, causing even more corruption. Disk Utility may be able to fix the directory, but it can't fix a corrupted operating system file that's missing, corrupted, or only half-written to disk. Eventually it becomes hopeless to try and continue without a reinstall...
Gary
1GHz DP G4 Quicksilver 2002, 400MHz B&W rev.2 G3, Mac SE30 Mac OS X (10.4.5) 5G iPod, Epson 2200 & R300 & LW Select 360 Printers, Epson 3200 Scanner -
Pavilion Elite e9180f freezes, crashes, BSOD
I am one of the many unhappy customers who bought this piece of junk (Pavilion Elite e9180f) and waited too long to return it because in my naivete, I thought it was some kind of simple software issue. Nope! It's definitely something wrong with the hardware, because the freezes and crashes have been happening since day 1, right when I took the thing out of the box.
Yeah, the system is fast and runs Windows Vista great, when it's actually WORKING, which is usually only guaranteed for about the first 5 minutes after you power the system on and boot windows. After that, it's just buying time before it crashes again. Forget trying to get anything done on this computer. Forget about asking this PC to play a video or music file without the files "stuttering" during playback. Even my 7 year old Sony Vaio which is running XP can handle playing an MP3 file without stuttering and crashing!
Like everyone else, the freezes and crashes happen either one of two ways:
1) The machine begins to "stutter", stutter more, then freeze/crash. When I say stutter, I mean I move the mouse, the pointer graphic will hesitate on the screen and lag behind. If you start to play a video or music file, this manifests in an audible "stutter". The stuttering gets worse and worse as minutes pass until eventually it freezes for good, blasting that 1/50th second moment of audio into infinity. You have to reboot immediately if you don't want to go deaf or be driven mad.
2) I will be doing nothing at the time (example, I close all programs out and leave Windows sitting on the main desktop screen), I'll walk out of the room for a minute, then come back and find I can't move the mouse. This system will often lock-up without any warning!
Sometimes I'll get a BSOD or error screen, sometimes I won't (in which case your only option is to do a cold re-boot.) When I do get the BSOD, the error is ALWAYS the "did not get a response from the secondary processor" yada yada. I wish HP would just admit they shipped this model out with a bad processor/motherboard/whatever and do an official recall. I have owned PCs for the last 13 years and this is the worst and most consistently disappointing experience I have ever had.
What is the hardware issue? Which part is the lemon part? The motherboard? The processor? The BSODs seem to indicate a bad processor. I do have the Pegatron Truckee version 1.03 motherboard. Is that the problem?
P.S. I have contacted HP on many occasions about this, literally stayed on the phone for hours with "customer support" (according to one HP rep, 80% of their customer service reps are based outside of the United States...good luck getting any "technical" help from them) to no avail. I did talk to one nice tech support guy in Canada who said "it sounds like your unit has a bad processor", so he had HP send me a box to ship my unit to their repair center so they can replace the processor. However, I have also had HP reps tell me it could be anything from the memory to the hard drive. Multiple HP reps claimed to me that they have "received no complaints" about this system. One guy told me he "thought he got an email last week" regarding "something" about the system, but couldn't remember what it was and he put me on hold while he searched for the email. He never found it. What a joke.
EDIT: Just to clarify, the crashing issue has been happening since day one, but initially I thought it was an issue with Vista. I had never owned or used Vista before, so I thought maybe Vista was just unstable. Nope. I know several people who own Vista and have never experienced these issues. I have downloaded every update from Microsoft/Windows Update. I have upgraded to Vista SP2 with all the latest drivers and software for all of my hardware. No luck. It is definitely a hardware issue. Thank god HP's warranty is good for 1 year (I bought my Elite in July).
Message Edited by Doonyman on 09-24-2009 02:58 AMUnfortunately I have to add my disastrous encounter with HP's E9180F a true lemon HP is selling. I must take some responsibility for not carefully researching this model before I purchased, but I trusted the HP name and got stung- big time.
The scoundrel :
HP and its Pavilion Elite e9180f
Windows 7 64bit
motherboard - Pegatron Truckee ver 1.03
BIOS ver 5.22Intel Core i7 920 @ 2.67GHz
Memory 9206 MB Ram
As so many others have reported my HP E9180f started locking up and going to BSOD right out of the box. My first freeze-up came when I was doing the Windows update process. At first I didn't think much about it but I started getting random freezes a couple time a day. At that point I went online to see if others had experienced the same problem and perhaps had a fix. What I found was very troubling; I found extensive documentation describing my exact problems and what was really horrifying was the reports of how ridiculous HP's help services were treating people with the problem. At first I didn't totally believe what I was reading on HP's own customer forum; I do now.
· I've went through the total recovery process three times now, HP techs have spent hours remotely running my computer, (yes it did lock up on them to)
· I had to upgraded the BIOS. (HP tech tried, said he had, but he hadn't)
· I was directed to clear the BIOS (luckily for me I had the tools
· Updated all drivers again and again.
· Next I was asked to remove the video card, memory, and motherboard power cable and reseat them. I declined because I didn't want to give HP any reason to void my HP 2 year House Call Care Pack which covers this unit. When I invited HP to send a service tech out to perform these tasks, they said that house call only covers part replacement, we weren't replacing a part. I couldn't believe what I was told. Are you feeling my frustration?
Keep in mind that each time HP requests that I make changes, they then ask me to test the system, which I did and each time with the same result, BSOD
I'm heading into my fifth week of working with HP to fix this problem. and I still haven't even been able to get my case moved up to a senior case manager, what a joke HP's help process is.
One conversation I loved was;
HP tech: "I'll have a senior case manager call you within 24 hours."
Skeptical me: "What should I do if I don't get a call?"
Silence, no response.
Me again: "What should I do if I don't get a call?"
HP tech: "That's an impossibility."
Guess what? The impossibility became reality (I bet you guessed) .
HP's last stall tactic was to have me fax them my proof of purchase and invoice and call back in 24 hours. Where have I heard that before? Apparently nothing can go forward until they receive it. So I faxed them the stuff within 10 minutes, and when I called back 24 hours later, guess what, you're right it wasn't on their system yet. I asked couldn't I be escalated to a senior case manager (it's apparent that only a senior case manager can do anything). "No," was the tech's reply, "call back again later".
Please if anyone out there knows the secrete to getting a senior case manager, or an HP tech support number here in the U.S. so I can get this thing fixed I'd love to know it.
Fast becoming HP never again. -
Lion 10.7.2 Constantly Freezing Crashing on MacBook Pro
I am at my wits end! My MacBook Pro (MacBookPro2,2 2006) is constantly crashing and/or freezing. Everything was perfectly fine until I installed the 10.7.2 update. Then things started to get progressively worse. Now I can't go 15 minutes without the system freezing up or crashing. It crashes 20 times a day or more and is completely unusable at this point. I really need to get work done and don't know what else to do.
It doesn't seem to matter what applications are open. I thought at first maybe it was Safari or Mail but I've had it hang or crash with just the Finder open. Sometimes it just freezes up yet, if iTunes is playing music, the music will continue to play in the background but you can't interact with anything. Sometimes the mouse pointer will still move and sometimes it won't. Sometimes I'll get the spinning beachball of death. Other times it will just instantly restart on its own. A couple times the screen just rolled to grey then died. I never get a crash report that I can post or send to Apple.
I am very technically proficient and have done absolutely everything I can think of at this point including:
* Resetting PRAM.
* Repairing disk permissions and running a disk check
* Ran TechToolPro and everything came back OK.
* Updated all software and removed any weird kernal extensions.
* Unhooked any attached peripherals.
* Tried different networks or switching to wired ethernet.
* Logged in with Shift key down so no extra software loaded.
The ONLY thing that seems to work is starting up in Safe Mode by holding down the Shift key at boot. Which is what led me to think that maybe some rogue kernal extensions were to blame but I removed all but the blessed Apple extensions. Safe Mode loads only the most basic system software so is not very usable. The fact that it runs OK here makes me believe it must be a bug in Apples 10.7.2 update but who knoes what part since so much of the OS is not loaded in Safe Mode.
I've also tried running Apple Hardware Tests (AHT) but can't get it to run for the life of me. I followed another postwhere we copy the .diagnostics folder into /System/Library/CoreServices from the original software discs that came with the computer but holding down the "D" key on startup still doesn't invoke the tests. Won't run off the CD either. I get some weird circle with a slash through it. Going to take it in to the Genius Bar tomorrow and have them run the hardware tests. I'll report back after but I don't feel too sure they're going to have a good answer.
A side issue now is that, after all this, my MacBook Pro takes over half an hour to boot each time. It appears to be doing a Safe Boot no matter what even though I don't hold down the Shift key at startup. I always get the progress bar under the Apple logo and I think it is doing a fschk each time. But when it finally comes up it's not actually in Safe Boot mode. It never used to do this and I can't get it to stop. With all the crashes and now this incredibly long startup each time I'm about to throw this thing out the window.
I've read hundreds of other posts across the Internet with like experiences but no good answers. A lot of people seem to think it is an Nvidia graphics card related issue or a discrete graphics issue but my older machine doesn't have swithable graphics and it's card is ATI. But I do sometimes get strange graphic artifacts on the screen before it crashes and some Apps have lines through their interfaces so I'm wondering if the latest system update screwed up graphics drivers?
I'm posting here in the hopes that someone, anyone, can help me!!! I think Lion 10.7.2 has serious bugs and is one of the worst updates Apple has ever released.
Is anyone else having similar problems and does anyone out there have a solution?!!FINALLY got Lion to produce a crash report during one of these disasters. Like my gut was telling me this seems graphics driver related. Here it is:
Interval Since Last Panic Report: -3210485 sec
Panics Since Last Report: 1
Anonymous UUID: A83A615F-B88F-4999-9770-1B8A3CCCF56A
Sat Jan 21 02:46:16 2012
panic(cpu 1 caller 0x2cdabf): Kernel trap at 0x0183a649, type 0=divide error, registers:
CR0: 0x8001003b, CR2: 0x43463000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000002, EBX: 0x07120000, ECX: 0x00000000, EDX: 0x00000000
CR2: 0x43463000, EBP: 0x4939bd78, ESI: 0x0712f800, EDI: 0x00000002
EFL: 0x00010246, EIP: 0x0183a649, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x4939bba8 : 0x22032e (0x6ad86c 0x4939bbc8 0x229f00 0x0)
0x4939bbd8 : 0x2cdabf (0x6b9c3c 0x183a649 0x0 0x6b9b29)
0x4939bc88 : 0x2e3e34 (0x4939bcb0 0x4939bc98 0x4939bca8 0x0)
0x4939bca8 : 0x183a649 (0xe 0x7110048 0x49390010 0x630010)
0x4939bd78 : 0x183b660 (0x712f800 0xafc8 0xa53c 0x4939bdb0)
0x4939bd98 : 0x1847dc0 (0x712f800 0x4939bdb0 0x4939bdb8 0x607df2)
0x4939bdf8 : 0x1847e6c (0x7118800 0x4939be08 0x1a7 0x1c2)
0x4939be38 : 0x181ba99 (0x7118800 0x0 0x0 0x710e000)
0x4939be58 : 0x181dd7e (0x710e000 0x0 0x4939be88 0x23f675)
0x4939be88 : 0xfa51d4 (0x710e000 0x20646773 0x0 0xfaedec)
0x4939beb8 : 0xfa5228 (0x710e000 0x45 0x4939bee8 0xfaee61)
0x4939bee8 : 0xfaaa08 (0x7fb1200 0x45 0x6607d8 0x867840)
0x4939bf28 : 0x661b7a (0x7207580 0x70b8e00 0x1 0x2c457d)
0x4939bf68 : 0x6609c8 (0x70b8e00 0x73743f8 0x0 0x66dfac0)
0x4939bfa8 : 0x660844 (0x7207580 0x66dfac0 0x720759c 0x72493f8)
0x4939bfc8 : 0x2c6d0c (0x7207580 0x0 0x10 0x7aa71d0)
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-45EE-9088-3099D2D09F78]@0 xf97000->0xfc8fff
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xaed0 00
com.apple.kext.ATI1600Controller(7.1.2)[2DF2D325-D669-444E-97FA-5166E109C518]@0 x182e000->0x185cfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[78EFF11D-3C74-40FD-9948-191DDC4E44C0]@0xabc00 0
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xaed0 00
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-45EE-9088-3099D2D09F78]@0 xf97000
dependency: com.apple.kext.ATISupport(7.1.2)[AA9B5C8F-D250-4112-B1E5-9D4F63935B92]@0x162900 0
com.apple.kext.ATIFramebuffer(7.1.2)[3176A7CF-8C84-4300-BD27-46796A47987D]@0x18 17000->0x182dfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[78EFF11D-3C74-40FD-9948-191DDC4E44C0]@0xabc00 0
dependency: com.apple.iokit.IOPCIFamily(2.6.7)[82A51E17-453D-40F5-BF0E-DD89598C76DB]@0xaed0 00
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[26D3FB6E-BBEB-45EE-9088-3099D2D09F78]@0 xf97000
dependency: com.apple.kext.ATISupport(7.1.2)[AA9B5C8F-D250-4112-B1E5-9D4F63935B92]@0x162900 0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11C74
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:56:15 PDT 2011; root:xnu-1699.24.8~1/RELEASE_I386
Kernel UUID: C2810CF8-D672-3301-8D3F-ED56974A80E1
System model name: MacBookPro2,2 (Mac-F42187C8)
System uptime in nanoseconds: 106928438687
last loaded kext at 72538426224: com.apple.driver.AppleBluetoothMultitouch 66.3 (addr 0x1c42000, size 49152)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.2
com.iospirit.driver.rbiokithelper 1.19.2
com.AmbrosiaSW.AudioSupport 3
com.Logitech.Control Center.HID Driver 3.5.1
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleHDA 2.1.3f7
com.apple.kext.ATIFramebuffer 7.1.2
com.apple.ATIRadeonX1000 7.0.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.AirPort.Atheros21 430.14.9
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.CSRHIDTransitionDriver 4.0.1f4
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTrackpad 225.2
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.USBCameraFirmwareLoader 1.1.0
com.apple.iokit.SCSITaskUserClient 3.0.1
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBHub 4.5.0
com.apple.iokit.AppleYukon2 3.2.2b1
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.IOBluetoothHIDDriver 4.0.1f4
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.AppleHDAHardwareConfigDriver 2.1.3f7
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.kext.ATI1600Controller 7.1.2
com.apple.kext.ATISupport 7.1.2
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.iokit.IO80211Family 411.1
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.CSRUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleFileSystemDriver 13
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IONetworkingFamily 2.0
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.33 GHz, 3 GB, SMC 1.12f5
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x2C00000000000000, 0x3136485453323536363448592D3636374531
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xCE00000000000000, 0x4D342037305432393533435A332D43453620
AirPort: spairport_wireless_card_type_airport_extreme, Atheros 5416: 2.1.14.9
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD5000BEVT-22ZAT0, 500.11 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x7d100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8240, 0x5d200000 / 2
USB Device: hub_device, 0x0451 (Texas Instruments), 0x2046, 0x3d100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x021a, 0x1d200000 / 2 -
Memory issues - kernel panics / system freezes with 1Gb Memory Card
I've recently updated my PowerBook OS to 10.4.7 and now more recently 10.4.8.
Prior to this, i had been running a pair of pc2700 memory cards (1x1Gb + 1x 512Mb) bought from crucial technology on 10.3.9 with no problems.
During the upgrade, i experienced complete system lock ups and kernel panics. pulling the 1Gb card resolved the problem.
So i thought it could be duff memory (it happens). I ran hardware checker, both long and short tests, ran memchecker from single user and there was no reported errors although i was still getting crashes.
I returned the memory to crucial and they replaced it and then i went to reinstall memory in the pb.
Once reinstalled, problems re-emerged. Both System profiler and iStat pro show both memory sticks as ok. both are pc2700 DDR.
i tried just the 1 Gb stick in alternate memory slots. with the memory in the lower slot i was getting system freezes, in the top slot i was getting kernel panics.
I've pulled the 1Gb and reverted to 768Mb (512Mb lower (crucial)/ 256MB (apple) upper) and i'm back to normal.
Now what?
As my mac is getting on, i'd like to get as much RAM in it as i can, ideally the 1.5Gb /2Gb which it can support. I'd be suprised if it could be the memory stick being duff (2 duff in a row?), its not a faulty memory slot as system profiler is showing that its full.
Any suggestions? Anything to do with how 10.4.8 handles the memory addressing?
Any help would be appreciated.
PowerBook G4 1Ghz FW800 Mac OS X (10.4.8)I've had that problem, too. I found out that it was one of my memory modules that were broken.
I'd say pop back in your other memory module, then get out your PowerBook DVD and stick it in Restart your PowerBook while holding down the Option Key on your keyboard until some buttons start to show up on your screen.
Select the Hardware Test one, then click the Arrow button. It'll boot into a utility and you can run a hardware test that includes checking your memory.
If any of your memory is bad, it'll show up like "**ERROR ERROR**" and give you a code.
After you've identified the hardware problem (hopefully just the RAM), then you can go to Crucial's website and fill out an RMA request to have the memory replaced. I'm pretty sure Crucial has a life-time warranty on their memory products. -
System Preferences crashes- unable to open for over a week
Hello-
I purchased my macbook pro, 13" in August 2011. For the past week I haven't been able to open system preferences without it freezing/crashing. I did some research online and found two possible solutions: 1. verify and repair disks, which I did, and it did show that there were errors, but this did not solve my specific problem as stated above; and 2. go to library/preferences/ and remove the apple.com... and similar file, which I also did without success.
I am now lost at what to do. Any help would be greatly appreciated!Hello-
I purchased my macbook pro, 13" in August 2011. For the past week I haven't been able to open system preferences without it freezing/crashing. I did some research online and found two possible solutions: 1. verify and repair disks, which I did, and it did show that there were errors, but this did not solve my specific problem as stated above; and 2. go to library/preferences/ and remove the apple.com... and similar file, which I also did without success.
I am now lost at what to do. Any help would be greatly appreciated! -
Photo Booth freezing/crashing Mavericks OS. How can I fix this?
I downloaded Mavericks via Apple on November 5. Before installing it I made sure my Mac system was totally functional: ran disk repairs, checked if I had installed apps that wouldn't run in Mavericks, etc. Everything went well during installation, and I was able to use my laptop for two days UP UNTIL I tried to use Photo Booth! I got a message that Photo Booth was gathering my images (presumably to move it to a new location based on new configuration of Mavericks), and there was also a progress bar. Suddenly I realized that the progress bar would not advance and that my MacBook Pro (mid 2007) had frozen. I restarted it, only to have it freeze upon startup. I tried resetting the PRAM, and that only allowed me to make it to the desktop, but with no visible hard drive on my desktop, no dock at all, and I couldn't access any of the menus in the Finder window, not even to restart or shut down. Then I tried several options:
Hard reset and tried to boot in safe mode. NOTHING. It was just impossible to safe boot it. At times I'd get up to half of the progress bar and then it'd freeze. Hard reset Command + S
Hard reset Command + V
Hard reset and reset the PRAM again, etc.
Eventually I'd make it to the desktop, the dock would show up, also the files on my desktop, but it'd not take longer to freeze again. It was all very odd because there was always a point when it'll would just freeze.
Then I decided to try Command + R to repair disks. I Verified and repaired the discs. Then I restarted, and it froze. I decided to reinstall the OS through the Recovery mode screen. I did it. No success the problem persisted. I redid all this last steps again: Command + R, verify/repair disks, reinstall OS X. Once completed: MBP froze. The whole process was so time consuming that I gave up and just turned off my computer. The next day I was able to turn my computer on with success. Some of the folders that were open before the Photo Booth crash were on open. I closed everything and turned my MPB off using the Finder menu. Then I turned it on again, and once I got to the desktop and found no folders open, and I reopen Safari because I remember I was using it before opening Photo Booth. To my surprise it opened and all the pages I was visiting before the crash were there as if Safari resumed just how it was before the crash. I turned it all off again using the Finder menu. I was wondering if those Safari and the folders that were left open were for some reason conflicting with the system's start up. Then I turned it on again and this time I proceed to work with my computer but not before verifying/repairing the disks through the System Preferences menu.
Everything went well. Later that day I decided to open Photo Booth to see if it'd work smoothly. It didn't open very smoothly but I was able to play around with it for a while. I turned it off and everything was great. The system was a little slower than what I was used to but I guessed it's because Mavericks demands a more advanced hardware. Then the next day the problem restarted!!! I was able to get to my desktop normally and decided to open Photo Booth to complete the task I wanted it to use it on the day of the first freeze/crash. And it froze my computer and it all restarted. This time, even redoing all the steps and even after reinstalling the system 3 times, I still can't get my computer to work. But at least one thing I know: this problems is being caused by Photo Booth! I'm desperate and I don't want to format and do a clean install because I will lose some important files. Does any of you have ANY idea of what's going on and what can I do to fix this? It's unnerving to have it fixed once (not knowing how) and suddenly find myself dealing with the same problem again!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
Unavoidable system freezes when playing games
Hi all,
I recently switched from Windows to Arch Linux for good and it's been an enjoyable experience so far. My only problem is system freezes that sometimes occur when putting load on the system.
Mostly I'm having the problem that games I'm playing will inevitably freeze at some point, might be 5 minutes after launching them, might be 2h. It isn't exclusive to games though, once or twice Chrome crashed when having a couple of tabs open and opening another YouTube tab or something like that.
Here's how it happens:
- My frame rate (in games) drops over a couple of seconds until I only see a slide show, then it's only a matter of seconds until the system (X?) freezes completely.
- simultaneously the sound begins to stutter and stops as well
- if I see it coming and manage to Alt+F4 out of the game it goes back to running normally, otherwise it freezes completely and my only option is to reboot or Alt+SysRq+R, Alt+SysRq+E which brings me back to my login manager.
About my system:
- latest Arch, upgraded a couple of times which didn't change anything
- Intel i5 CPU, Nvidia GPU with proprietary drivers
- Openbox as WM, no DE, but I had the same problem with GNOME and KDE before as well
Games I played on this system (and all crashed):
- CS:GO, Prison Architect, WoW on Wine
If someone could give me any hints how I could go about diagnosing/removing this problem I would be very grateful!
P.S. I didn't have any problems like this at all on Windows (7)Dec 04 18:48:39 archie dbus[239]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.NetworkManager.service': Unit dbus-org.freedesktop.NetworkManager.service failed to load: No such file or directory.
Dec 04 19:08:33 archie kernel: SysRq : Keyboard mode set to system default
Dec 04 19:08:36 archie kernel: SysRq : Terminate All Tasks
Dec 04 19:08:36 archie systemd-journal[155]: Journal stopped
Dec 04 19:08:36 archie systemd-journal[9737]: Permanent journal is using 232.0M (max allowed 4.0G, trying to leave 4.0G free of 63.2G available → current limit 4.0G).
Dec 04 19:08:36 archie systemd-journald[155]: Received SIGTERM.
Dec 04 19:08:36 archie systemd-journal[9737]: Journal started
Dec 04 19:08:36 archie dhcpcd[299]: received signal TERM from PID 0, stopping
Dec 04 19:08:36 archie dhcpcd[299]: enp2s0: removing interface
Dec 04 19:08:36 archie dhcpcd[299]: exited
Dec 04 19:08:36 archie lightdm[5302]: pam_unix(lightdm:session): session closed for user ricardo
Dec 04 19:08:36 archie dhcpcd[9725]: dhcpcd not running
Dec 04 19:08:36 archie lightdm[5302]: pam_systemd(lightdm:session): Failed to release session: Connection reset by peer
Dec 04 19:08:36 archie pulseaudio[5357]: Unable to read or parse data from client.
Dec 04 19:08:36 archie pulseaudio[5357]: PulseAudio information vanished from X11!
Dec 04 19:08:36 archie systemd[272]: Stopping Default.
Dec 04 19:08:36 archie systemd[5316]: Stopping Default.
Dec 04 19:08:36 archie systemd[272]: Stopped target Default.
Dec 04 19:08:36 archie systemd[5316]: Stopped target Default.
Dec 04 19:08:36 archie systemd[272]: Stopping Basic System.
Dec 04 19:08:36 archie systemd[5316]: Stopping Basic System.
Dec 04 19:08:36 archie systemd[272]: Stopped target Basic System.
Thanks for the hint, didn't know the journal yet. Just had another crash. The journal unfortunately doesn't seem to show anything fruitful concerning the crash. (which occured between the first two entries) -
System freezes after extended time in standby after 10.6.2 update.
After updating to 10.6.2 my laptop freezes if left in standby for an extended time...say 45 minutes. I then have to force the system to crash / shut down in order to restart. I have to do this several times per day. Any one else with this problem...and / or a fix?
Thanx, MarkSorry, topperharly, but I've tried everything suggested with no luck. I did the PRAM ~ NVRAM and SMC resets, I also tried the safe boot....no go. For now I have merely resorted to setting the laptop "energy saver" sleep time to "never." I don 't particularly like doing this to the computer, but it is better than having to force if off several times a day. Even when I shut it down manually, the next time I turn it on there is no video. So, I have to force it off, and the second time the video usually comes up. I'm afraid that one of these times it won't.
I hope Apple is aware of this. There are not many people posting to this thread. I have an extended warranty, and will call Apple tomorrow. If I learn anything, I'll pass it on.
Good luck, mark
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